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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I had a very fast and comprehensive report. I paid a bit extra for the expedited process to support an auction and got the report within 24h of the surveyor attending. Also had a good discussion with... Zobacz więcej

Oceniono na 5 z 5

Very efficient service. Got booked in quickly and a date set for my level 2 survey. The quote was a good price and the survey was done quickly which I had requested. Very good communication throughou... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

slightly slow on the survey booking but more down to vendor holidays than the surveyor, asked if the report could be expedited due to loss of a week or so, it was done within 24 hours, much appreciat... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

IQS were a pleasure to work with from start to finish. The report came back quickly and helped us save £5,500 by identifying hidden defects. We even had a chance to speak to the surveyor after we rece... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sporządzanie kosztorysów budowlanych
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Napisane przez firmę

IQS is a Building Consultants and Chartered Surveyors, with over 25 years in the industry. IQS provides local knowledge with nationwide coverage.


Dane kontaktowe

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

174 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 28% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 miesiąca

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,6

Wszystkie recenzje

(174)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 99

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Great communication and friendly advice…

Great communication and friendly advice given over the phone. The process was very easy and results were back within a week of having the survey. Competitive prices aswel

29 stycznia 2026
Opinia niezależna
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Odpowiedź od IQS

Thank you for taking the time to leave us such great feedback.

Oceniono na 5 z 5

Affordable, Efficient and Incredibly Friendly and Informative Throughout

Searching for the right company to do a survey as a first time buyer felt like navigating a mase, filled with varying prices for more or less the same thing. So many companies gave a lack of clarity on what was covered and what to expect, however, that was not the case with IQS and that's why we went for them. We went for a level 3 survey with a drone survey attached and not only was it super affordable, but well worth the money due to the level of detail which has allowed us to plan our next steps clearly, prioritise our spending and allow us to carefully consider our next steps in the purchasing of the property.

Neil who did our survey for the property we are purchasing in Brighton was amazing. He prioritised our queries of concern, calling us straight after the survey to discuss them over the phone before we even received the report. Then after delivering a detailed survey, he offered his time after hours, to suit my working hours, to go through the report over the phone with me, explaining in greater detail what he witnessed, what he recommends we prioritise and how we can think about next steps.

Overall we would 100% recommend IQS, particularly Neil if you are looking in the Sussex area, and have already done so with some friends who took our word straight away and booked IQS for theirs. Whilst booking through a nationally wide company did make us worry we weren't going to get that personal touch, that worry was put to bed straight away. Affordable, Efficient and Incredibly Friendly and Informative Throughout!

5 stycznia 2026
Opinia niezależna
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Odpowiedź od IQS

Thank you so much for taking the time to share such a detailed and thoughtful review.
We’re absolutely delighted to hear that your experience with IQS helped make the process clearer and more manageable—especially as first-time buyers.
It also means a great deal that you’ve already recommended us to friends in Sussex. Personal recommendations are the highest compliment we can receive.
We wish you every success with your purchase and the exciting plans ahead!

Oceniono na 5 z 5

We used IQS twice and had Zak as our…

We used IQS twice and had Zak as our surveyor. They were fantastic and booked the survey in very quickly. Report was extremely detailed and Zak went through it with me on the phone both times. Can’t recommend enough!

19 stycznia 2026
Opinia niezależna
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Odpowiedź od IQS

Thank you so much for your fantastic feedback and for choosing IQS not just once, but twice!
We’re delighted to hear that Zak provided such a positive experience on both occasions. Booking surveys promptly, delivering detailed reports and taking the time to talk everything through over the phone are all things we pride ourselves on, so it’s wonderful to know that stood out to you.
Thank you again for your recommendation, it really does mean a lot to the whole team at IQS!

Oceniono na 5 z 5

Excellent service from start to finish

IQS provided a very detailed RIC 2 survey on our new property. The survey was easy to arrange, communication was great and we are really happy with the service. Would definitely recommend and use again.

26 stycznia 2026
Opinia niezależna
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Odpowiedź od IQS

Thank you so much for your kind review.
We’re delighted to hear that you were pleased with your RICS Level 2 survey and found the process easy to arrange with clear communication throughout.
We truly appreciate your recommendation and would be more than happy to assist you again in the future. Wishing you all the best in your new property!

Oceniono na 5 z 5

Very Good Thorough Survey

The surveyor was on time very polite and advised us how long he would be and he did not go over time.
The written survey was thorough and easy to understand and comprehensive, it came through within 24 hours.

4 lutego 2026
Opinia niezależna
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Odpowiedź od IQS

We’re delighted to hear that your surveyor was punctual, polite, and kept you informed about the timescale on the day. We always aim to provide a professional and well organised service from start to finish.
It’s also great to know that you found the written report thorough, clear and comprehensive and that it was delivered within 24 hours. We understand how important timely, easy-to-understand information is during the buying process.
We really appreciate your comments and thank you for choosing IQS.

Oceniono na 5 z 5

I had a L3 survey with a drone survey…

I had a L3 survey with a drone survey done with IQS and they helped me save over £30,000. I conducted IQS to complete the survey on the house I am buying, they were professional over the phone and booked it in quickly. One thing I found especially beneficial is that they arrange access themselves, liaising with the agents/ vendors. I received my report a few days later and it identified major issues with the roof and chimney, this then allowed me to renegotiate a price and brought it down £30,000. I would definitely use them again.

5 lutego 2026
Opinia niezależna
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Odpowiedź od IQS

Thank you for taking the time to leave such a positive review. We’re really pleased to hear that you were happy with the Level 3 survey and drone inspection and that the process was handled efficiently from booking through to delivery of the report.

Oceniono na 5 z 5

Thorough

Asked IQS to do a L2 survey on a property; which was very thorough.

30 stycznia 2026
Opinia niezależna
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Odpowiedź od IQS

Thank you for your feedback. We’re glad to hear you found the Level 2 survey thorough and appreciate you choosing IQS.

Oceniono na 5 z 5

I booked a level 2 survey with IQS via…

I booked a level 2 survey with IQS via "Homemove" and they were very quick in both arranging the survey and completing the report. I would not hesitate in using them again

21 stycznia 2026
Opinia niezależna
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Odpowiedź od IQS

Thank you for your kind feedback. We’re pleased to hear that the survey and report were arranged and completed promptly. We appreciate you choosing IQS.

Oceniono na 5 z 5

Excellent Experience with IQS

The surveyor arrived at the stated date and time. He worked efficiently accessing all the parts of the property he needed to access. He was polite and informative. We had the survey report and valuation the next day. The level of service from IQS start to finish was excellent.

28 stycznia 2026
Opinia niezależna
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Odpowiedź od IQS

Thank you for your kind review. We’re thrilled to hear the surveyor was punctual, efficient, and informative, and that the report and valuation were delivered quickly. We’re pleased the service from start to finish met your expectations and really appreciate your feedback.

Oceniono na 5 z 5

Very quick and helpful response

I contacted IQS for professional advice about a party wall issue. Ben phoned me very soon after I'd emailed the company. He gave very clear, helpful (and free!) advice which has aided me in deciding how I should proceed. I'm grateful- thanks.

21 stycznia 2026
Opinia niezależna
Logo IQS

Odpowiedź od IQS

Thank you for such a great review. We’re delighted to hear that the surveyor was punctual, efficient, and informative and that you received the report and valuation the very next day. We appreciate you choosing IQS and your kind words about our service.

Oceniono na 5 z 5

Fantastic!

The IQS team went above beyond in helping my family and I! Couldn’t recommend them highly enough.

13 listopada 2025
Opinia niezależna
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Odpowiedź od IQS

Thank you for your feedback. We’re pleased to hear that our team was able to support you and your family and we truly appreciate your recommendation.

Oceniono na 5 z 5

Very professional job

Everything went smoothly. I went for a level 3 survey report and a valuation. The survey was carried out promptly and the report was with me the next day.
I was very happy with the professionalism of the report and it identified a number of important issues that I had not realised were there. It enabled me to renegotiate the purchase price so that the vendors made a contribution towrads the cost of putting things right.

12 stycznia 2026
Opinia niezależna
Logo IQS

Odpowiedź od IQS

Thank you for your review. We’re really glad to hear you were happy with the Level 3 survey and valuation and that the report helped highlight key issues you weren’t previously aware of. We’re pleased it proved useful during your negotiations and appreciate you choosing IQS.

Oceniono na 1 z 5

No thermal vision investigation despite baing paid to do it

Can't give full stars as even though they did the lv3 inspection which according to their website includes thermal vision checks to see if any heat is escaping the house - they did none of that. After being asked over a week ago I was ignored upon every chase. So wouldn't deal with them again. They claimed that if I have any questions I would be free to ask and when I asked about the thermal vision - there was dead silence. Also no borescope investigation either. Can't recommend.

Even after the reviews have been posted online they have ignored it too and it's been 2 -3 weeks since I asked them about it. Lowering to 1 star. Draw your own conclusions here.

5 stycznia 2026
Opinia niezależna
Oceniono na 5 z 5

Recommended

The Survey, which was at a discounted price, was carried out promptly and the Surveyors Report issued the following day. The Report was comprehensive and easy to understand. I recommend this Company to home-buyers.

14 stycznia 2026
Opinia niezależna
Logo IQS

Odpowiedź od IQS

Thank you for your feedback. We’re pleased to hear the survey was carried out promptly and that you found the report comprehensive and easy to understand. We appreciate your recommendation and thank you for choosing IQS.

Oceniono na 5 z 5

Outstanding Survey – Highly Recommended

I highly recommend IQS. I instructed them to carry out a Level 3 Home Survey, which was completed on time and to an exceptionally high standard.

The report clearly identified serious hidden issues, including rising damp, dry rot, structural concerns, roof deterioration, and fire safety defects — problems not visible during viewings. It also provided realistic repair cost guidance, showing works could exceed £55,000.

A special thank you to Ben Dickinson, whose professionalism and attention to detail genuinely saved me from making a very expensive mistake. Based on the findings, I decided not to proceed with the purchase.
I will definitely use IQS again after finding another property and strongly recommend them to anyone who wants an honest, thorough, and reliable survey.

2 stycznia 2026
Opinia niezależna
Logo IQS

Odpowiedź od IQS

Thank you very much for taking the time to leave such a detailed review. We’re pleased to hear that the Level 3 Home Survey met your expectations and, most importantly, helped you make an informed decision.

Identifying hidden defects and providing clear, realistic guidance on potential costs is exactly what our surveys are designed to do, even when the outcome isn’t the one a buyer initially hopes for.

We’ll be sure to pass on your kind words to Ben Dickinson — his professionalism and attention to detail are qualities we value greatly.

We appreciate your recommendation and would be delighted to assist you again when you find your next property. We wish you all the best with your continued search.

Oceniono na 5 z 5

IQS completed two L3 surveys for us…

IQS completed two L3 surveys for us recently and both were outstandingly detailed, on time and both completed professionally.

The results of those surveys allowed us to purchase one of the properties with absolute confidence.

We found Linden to be especially efficient and conscientious at all times, before, during and after the survey.

What brilliant service overall. Thanks so much.

16 grudnia 2025
Opinia niezależna
Logo IQS

Odpowiedź od IQS

Thank you very much for your kind words. We’re delighted to hear that the Level 3 surveys met your expectations and helped you proceed with confidence.
Linden will be especially pleased to receive your feedback, and we’re glad his efficiency and attention to detail stood out throughout the process.
Thank you again for choosing IQS—we really appreciate your trust and recommendation.

Oceniono na 5 z 5

Level 3 Building Survey

I was really pleased with the fast turnaround on my level 3 building Survey I had done last month. I would definitely recommend.

15 grudnia 2025
Opinia niezależna
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Odpowiedź od IQS

Thank you for your feedback, we’re really pleased to hear you were happy with the fast turnaround on your Level 3 Building Survey. Your recommendation means a great deal to us. Thanks again for choosing IQS.

Oceniono na 1 z 5

Relied on the survey ratings and paid the price

As the homeowner’s partner and someone living in this property every day, I feel compelled to share our experience with IQS.

My husband instructed IQS to carry out a Level 2 HomeBuyer’s Survey in July 2025 before we bought our home. Before proceeding, we had very clear conversations about the condition rating system used in the report and relied heavily on it when deciding whether to go ahead with the purchase.

As explained in the survey:
• Level 2 means minor defects or issues that are low priority and manageable.
• Level 3 means defects are present and should be addressed, but they are not considered urgent or critical.
• Level 4 means significant defects that are likely to fail and require serious investigation or remedial work.
• Level 5 means severe defects requiring immediate action.

We were very clear that we would not proceed with the purchase if any Level 4 or Level 5 issues were identified. The IQS report did not flag any Level 4 or Level 5 concerns and described the property as being generally in good condition. Based on this, and trusting the professional judgement behind those ratings, we decided to go ahead.

The reality after moving in has been heartbreaking. Almost immediately, the house smelled damp. We noticed white salts coming through the walls in the hallway and living room, mould forming around window frames, and severe damp affecting the main staircase area. These were not subtle issues and quickly became impossible to ignore once we were living there.

We arranged a specialist damp and timber survey because we knew something was seriously wrong. That survey confirmed extensive, long-standing damp throughout the property, including extremely high moisture readings and damage to walls and timbers. We were told these problems had clearly been present for a long time, which was devastating to hear, because it meant they should have been identified or at least clearly reflected in the survey ratings before we bought the house.

What should have been an exciting new chapter for us has turned into months of stress, anxiety, and disruption. We are now facing repair costs of over £30,000, living with ongoing damp and mould, and constantly worrying about the impact on our health and the safety of our home.

When we raised a formal complaint with IQS, we hoped for some accountability. Instead, they relied on the limitations of a Level 2 survey and did not properly address why such obvious and serious issues were not reflected in the condition ratings we relied upon when making our decision.

Based on our experience, I would strongly urge anyone to think very carefully before using IQS. Trusting their survey and rating system has cost us financially and emotionally, and I would hate for anyone else to go through the same situation.

1 września 2025
Opinia niezależna
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Odpowiedź od IQS

This is not IQS Chartered Surveyors' client. We request for this review to be removed.

Oceniono na 1 z 5

£30k of damp issues missed

I instructed IQS to carry out a Level 2 HomeBuyer’s Survey in July 2025 prior to purchasing my property. The report concluded that the property was generally in good condition, with only minor or moderate issues identified.

After moving in, it quickly became clear that there were significant and long-standing damp problems that had not been identified. These included visible efflorescence salts on internal walls, persistent damp odours, mould around window frames, and severe moisture issues in the main hallway and staircase. A specialist damp and timber survey carried out shortly afterwards confirmed extensive, long-term damp throughout the property, including extremely high moisture readings and deterioration to walls and timbers.

I raised a formal complaint with IQS and provided the specialist report and supporting evidence. Unfortunately, the complaint process was very frustrating. Rather than addressing why these visible and material defects were missed or understated, IQS relied heavily on the limitations of a Level 2 survey and ultimately declined to accept responsibility.

The consequences have been severe. I am now facing remedial works costing over £30,000, alongside significant disruption, stress, and ongoing concerns about damp and mould within the property.

Based on my experience, I would strongly advise others not to use IQS if they want a survey they can rely on for such a significant financial decision.

1 września 2025
Opinia niezależna
Logo IQS

Odpowiedź od IQS

IQS takes all client customer complaints extremely seriously and has considered the points that you have raised within your review, including reference to the separate ‘Damp Survey Report’ that you commissioned following taking ownership of the subject property.

As you will be aware, your client customer complaint has previously been considered following the procedures as set out within Stage 1 of the ‘IQS Complaints Handling Procedure’ (CHP) entailing separate investigations by both an IQS Senior Surveyor and IQS Associate Director with these concluding that IQS considers that it is not responsible for the matters of complaint that you have raised. Also, as you are aware, you now have the opportunity of seeking determination via the nominated RICS independent redress provider following Stage 2 of the IQS CHP.

The contracted service was for a level 2 home survey with the scope being the intermediate level and not as thorough as the scope included within a level 3 home survey.

However, irrespective of the level of survey (i.e., either a level 2 or a level 3 home survey), the scope does not include a “specialist damp survey”. The inspections carried out on home surveys are to all the building elements throughout any property, whereas a “specialist damp survey” is a dedicated survey concentrating solely on one specific subject matter.

A level 2 home survey does include the taking of damp meter readings, and in the regard, the IQS Surveyor took multiple damp meter readings commensurate with the scope for a level 2 home survey. One of the damp meter readings highlighting damp to a specific area requiring further investigation, one detailed a “risk”, with the remaining readings detailing “dry” conditions.

The separate specialist ‘Damp Survey Report’ that you commissioned highlighted “condensation” with significant contributory factors being:

• The indoor drying of wet clothes within your property without adequate ventilation (e.g., without opening the windows when indoor drying)

• The closing of all integrated trickle ventilation to windows

The IQS level 2 home survey report also highlighted the defective condition of mechanical ventilation (“extractor fans”) within the bathrooms and Kitchen to your property with the separate specialist ‘Damp Survey Report’ commenting on the same. Again, the lack of ventilation to these areas being a significant contributing factor to the condensation issues.

Whilst IQS very much has empathy, IQS maintains that the level 2 home survey was carried out in compliance with the RICS Professional Standard ‘Home survey standard, UK, 1st edition, November 2019’ and in accordance with the scope of service contracted for.

Oceniono na 5 z 5

I would really recommend

I would really recommend. Was done really quickly and attention to detail was second to none. The report was really easy to follow and included a lot more than I anticipated! Very pleased.

11 grudnia 2025
Opinia niezależna
Logo IQS

Odpowiedź od IQS

Thank you so much for your recommendation. We’re delighted to hear that you were pleased with both the speed and the level of detail in your survey, and that the report exceeded your expectations. It’s great to know you found it clear and easy to follow.
Thanks again for choosing IQS, we really appreciate your feedback.

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