Inventory Planner by Sage Recenzje 152

We’ve been using Inventory Planner for a good while now and it’s become a key part of how we plan our stock. It’s especially useful for us because some of our supplier orders need to be placed up to three months in advance, and the forecasts give us far more confidence than relying on gut feel or spreadsheets ever did.

Since using it properly, we’ve been able to reduce how much cash we have tied up in stock by ordering more accurately, without increasing the risk of running out of popular lines. Being able to clearly see suggested order quantities based on sales history and lead times has made our buying decisions much more controlled and predictable.

It’s saved us a lot of time on planning and helped us make smarter decisions overall, particularly around overstocking. If you’re running an e-commerce business and want better visibility and confidence when placing forward orders, Inventory Planner is well worth it.

We have been using Inventory Planner for over three years and are very satisfied with the tool. It plays a key role in tracking and analyzing our sales on a SKU level.

Because we work with product bundles in our Shopify store, Shopify itself could not break sales down to individual SKUs. Inventory Planner solved this challenge and gave us the transparency we needed.

The clear overview of important KPIs such as lost sales is extremely helpful and supports fast, data-driven decisions. Overall, Inventory Planner is a strong support for our purchasing and inventory planning, helping us avoid both overstock and out-of-stock situations.

We are very happy with the tool and highly recommend it.

Inventory Planner by Sage has been a game-changer for managing stock more efficiently. The forecasting tools are clear, data-driven, and easy to understand, helping us make smarter purchasing decisions and avoid both overstocking and stockouts.

The dashboards provide great visibility into sales trends, cash flow, and supplier performance, which has saved us time and improved planning across the business. It integrates smoothly with our existing systems and the support resources are helpful and responsive.

Overall, it’s a reliable, intuitive solution that adds real value for growing retail and eCommerce businesses. Highly recommended for anyone looking to take control of their inventory with confidence.

Inventory Planner by Sage has become an important part of how we manage stock and purchasing. It gives us reliable demand forecasting and helps us plan inventory more accurately, which has reduced stockouts and excess stock. The interface makes it easy to see what we need to reorder and when, which saves time compared with manual spreadsheets.

While there’s a short adjustment period to understand all the settings and forecasting options, once we had it configured it quickly became a valuable tool for planning. The insights into trends and reorder recommendations have helped us make better purchasing decisions and stay lean without compromising availability. Overall, Inventory Planner has improved our inventory visibility and made planning much more manageable.

A really useful tool for stock planning and forecasting. It helps us stay organised and plan ahead across all channels. At times it can be a bit complex, and it occasionally suggests quantities that don't fully make sense, but overall it's a strong system that saves us time and helps with decision-making.

We have been members of Inventory Planner since November 2020. Being in the mobile accessories retail and e-commerce business, replenishment used to be a nightmare having to restock periodically thousands of items and especially mobile phone cases (hundreds of different models). Now it is all done in minutes! Inventory Planner is a unique tool for forcasting, dealing with overstocking and stock outs and has saved us a lot resources. Can't do without it! More over help is almost instant if you need anything through chat or email. Many thanks for all the support through these years!

My experience with Inventory Planner’s support team has been genuinely great. What really stood out is how easy and comfortable they are to talk to — you never feel rushed, judged, or ignored. Even when I had repetitive issues (and honestly, a lot of them), they never hesitated to walk me through each one patiently.

Special shoutout to Karen, Jordan , Ade (Adrian) and the team — they make the whole experience lighter, and you can feel that they really want to help. It’s rare to find customer service that’s consistent, thoughtful, and genuinely supportive, so I think people should know: you’re in good hands with them.

Inventory Planner has helped us avoid stockouts, replenish our assembly items, and proactively maintain inventory levels across several warehouses. What used to take us several hours in inventory analysis weekly is now available in real-time within the platform. It's taken the complexity out of forecasting inventory needs and has allowed our team to delegate tasks that would've been complex prior to implementing Inventory Planner.

Chan from IP is brilliant, I've been using IP for the past 6 months and needed some help. I reached out to Chan for some training and the very next day I had a session with him. He has been extremely helpful over the past few months and nothing is ever too much trouble when it comes to helping & guiding. I highly recommend having training session with him, he is extremely lovely and helpful.

We have been using Inventory Planner by Sage for over two years now, and it's become an essential part of our operations. The software handles product allocations to stores seamlessly, helping us maintain optimal stock levels across locations. We are happy with the accuracy of its forecasting, which has been invaluable for continuity line buys.

The support from our account managers has also been strong. Communication is clear, timely, and proactive, which makes a real difference.

Overall, a solid platform backed by a responsive team. Highly recommended!

It used to be quite good, until the people who originally made it sold it to Sage. The software itself hasn't changed much but the customer service has gone WAY down hill. I've had an issue going on almost 5 months now, and it still hasn't been fixed. Whenever I reach out for an update I just get the same response. I've sent the issue to them multiple times and then they would just fix the one issue and then tell me they need to have it be wrong to sent to the developers to fix. So I'd send another and they'd just fix the one again and give me the same response. After many times of spoon feeding the info to them, it still hasn't been fixed across the board. My subscription went up $30 a month from what it originally was, and the support went down to $5 a month worth. I'm searching for an alternate solution.

We’ve been using Inventory Planner for over a year, and it’s proven to be a highly effective tool for demand forecasting and replenishment planning. The system handles complex multi-supplier scenarios well—we manage over 3,000 SKUs across 20+ suppliers—and its forecasting models have significantly improved our ordering accuracy. One standout feature is the ability to ingest external data via Google Sheets, which has allowed us to implement custom logic and integrate edge-case workflows that aren’t supported by native connectors. The platform’s reporting is robust, with flexible filters and export options that support deeper analysis. Since adopting it, we’ve streamlined our purchasing workflows and substantially reduced overstock.

Inventory planner provides us with a wealth of analytics we have not had previously in our business.
Although it was quite complicated, and took some time to get to grips with the navigation and how to set up filters and views once in place it has become a very usefull tool.

We’ve been with Inventory Planner since before Sage acquired them—back when the platform was lean, reliable, and backed by great customer support. After the acquisition, our subscription cost was increased threefold.

In early 2025, after renewing our annual subscription, we transitioned to a 3PL that Inventory Planner had no integration with. Despite reaching out promptly to explain the situation and explore solutions, support offered nothing viable. As a result, we could no longer use the software.

We requested a refund for the remainder of the contract, but they refused. We’re now stuck having paid for eight months of a product we can’t use.

Support acknowledged the issue but hid behind policy instead of making any good-faith effort to help. If your business values fairness, transparency, and customer service, we strongly recommend looking elsewhere.

I had the pleasure of working with Bianca Salinas, and I can't recommend her and inventory Planner highly enough. She made the transition from our old system to Inventory Planner incredibly smooth. Her training was exceptional—she took the time to walk us through every step of the process and worked diligently to address any issues that came up. Bianca was always available for Zoom calls to ensure that every question was answered and that we were confident moving forward. Thanks to her and support, we feel completely equipped to leverage the full potential of Inventory Planner. If you're looking to level up your purchase order writing software, I would wholeheartedly recommend Inventory Planner to any business.

Great app, great support team ! Special thanks to Lavender ;)

Very helpful, and kept me informed of progress, even though there was a big delay in solving the issue but IP was waiting for an answer from a different source. At least the issue is fixed and working well.

I was dealing with Jansen on some IT issues and received some really customer focussed correspondence along the way and we got the desired outcome. Thanks Jansen!