Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Inventory Planner has been a great tool for helping us forecast sales trends and order stock more accurately for our business. It has saved us a huge amount of time and money, from inaccurate stock... Zobacz więcej

Oceniono na 5 z 5

Above and beyond. Not only did Jansen help me iron out some reporting functionality with me, he also remembered / took the time to come back to me some time later when there had been an update in th... Zobacz więcej

Oceniono na 4 z 5

A really useful tool for stock planning and forecasting. It helps us stay organised and plan ahead across all channels. At times it can be a bit complex, and it occasionally suggests quantities that d... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

We have been members of Inventory Planner since November 2020. Being in the mobile accessories retail and e-commerce business, replenishment used to be a nightmare having to restock periodically thous... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Dostawca rozwiązań e-commerce

Napisane przez firmę

Struggling with stockouts, overstock, and costly inventory mistakes? Scaling a retail business is tough—too much inventory ties up cash, while too little leads to missed sales. Inventory Planner by Sage helps you forecast demand with precision, automate replenishment, and manage multi-location stock planning seamlessly. With Inventory Planner, you can save several hours each week and gain deep financial insights and SKU-level profitability analysis to make smarter data-backed decisions. Made by retailers for retailers. More time, more profit, less guesswork. That's smart inventory planning with Inventory Planner.


Dane kontaktowe

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

152 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 100% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 miesiąca

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Fast service with great explanation so…

Fast service with great explanation so I can do it myself next time around.

30 października 2024
Opinia niezależna
Logo Inventory Planner by Sage

Odpowiedź od Inventory Planner by Sage

Hi there J.C,

Thank you so much for taking time to write a review for our software and in turn the service that you received, I think in this case it would have been from our Support team 🤔
It is always great to see that our customers are receiving a fast, efficient service that enables you to self-serve in the future!

Thank you once again!

Best regards,

Ade
Inventory Planner by Sage

Oceniono na 5 z 5

Efficient Tool with Excellent Support for Stock Management

The support team is highly professional and responsive, providing timely assistance whenever needed. The tool itself is extremely practical for maintaining a balanced stock, allowing for efficient tracking and adjustments. It has streamlined our inventory management process and made it easier to monitor stock levels. Highly recommended for businesses seeking a reliable solution to manage their orders and stock effectively.

17 października 2024
Opinia niezależna
Logo Inventory Planner by Sage

Odpowiedź od Inventory Planner by Sage

Hey Anastasia,

This is so great to see! Thank you for your feedback in relation to your experience with the Support team, it is really great to see you received timely and professional service. That is always what we are aiming for!
From reading your review, I can tell that you are feeling the benefits of the various functions that our software offers. It is really pleasing to see 😎

Many thanks!

Kindest regards,

Ade
Inventory Planner by Sage

Oceniono na 5 z 5

I had some very specific need for our…

I had some very specific need for our business and to solve all issues, Nathan took the time to have a 30 minute 1-on-1 with me, even that we were still on the free trial period. Super service and initial impression is that this product is amazingly good and suits many different models.

15 października 2024
Opinia niezależna
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Odpowiedź od Inventory Planner by Sage

Hey Jonas!

It is always brilliant to see reviews like this, especially as you are evaluating the software before you decide whether to subscribe 😎 In addition to that, I am so pleased to see that Nathan offered the call, therefore allowing you to be able to make the most of your free trial period! I will be certain to tell Nathan that you gave him a mention, I know he loves to hear this!

Thanks again, please do contact support if you need anything else!

Best regards,

Ade
Inventory Planner by Sage

Oceniono na 5 z 5

Help with replen levels

Nathan was very helpful in helping us to rectify an issue we have recently come across whilst using inventory planner to replenish our stores from our central warehouse. He replied quickly with a solution and followed up to make sure the issue was fixed. Many thanks

11 października 2024
Opinia niezależna
Logo Inventory Planner by Sage

Odpowiedź od Inventory Planner by Sage

Hey Rachel,

Another mention for Nathan in Support! I will be sure to let him know you mentioned him and clearly appreciated his efforts in supporting you with the issues you were experiencing.
It is always great to see that customers have had excellent experiences when reaching out for help/support... it's times like that were you really need answers quickly.

Thank you so much for taking time to share your experiences, we really appreciate you doing this 🙏

Kindest regards,

Ade
Inventory Planner by Sage

Oceniono na 5 z 5

Great softwareand awesome support

Great software and Nathan was able to assist me very quickly and professionally

10 października 2024
Opinia niezależna
Logo Inventory Planner by Sage

Odpowiedź od Inventory Planner by Sage

Hi Arturas,

Thank you so much for taking time out from your day and writing this review for Inventory Planner by Sage! It really is appreciated and I am sure Nathan will be really pleased to see that you appreciate the assistance that he has given you. It sounds like you are enjoying using the software 🎉

Kindest regards,

Ade
Inventory Planner by Sage

Oceniono na 5 z 5

good support!

2 października 2024
Opinia niezależna
Logo Inventory Planner by Sage

Odpowiedź od Inventory Planner by Sage

Hey Mia!

Thank you very much for your review, you might not have said much but it's great to see that you are receiving great service from the support team! I will be sure to pass this feedback on to them 🎉

Thanks again!
Kindest regards,

Ade
Inventory Planner by Sage

Oceniono na 4 z 5

Probably the best inventory planning…

Probably the best inventory planning software with AMAZING in-house support. So why only 4 stars?

1) Implementation is outsourced to a third-party company that lacks the expertise of the in-house team, and they charge a significant fee for it.

2) The software is complex, requiring a steep learning curve. It takes about 2-3 months to fully understand and set it up properly.

3) The upfront cost is high, but it saves significant time in the long run and will definitely pay off as revenue grows.

Despite the cons, the benefits ultimately outweigh the downsides for me.

1 października 2024
Opinia niezależna
Logo Inventory Planner by Sage

Odpowiedź od Inventory Planner by Sage

Hi Aman,

Thank you so much for your review! It is always great for us and future customers to see such an honest review from an existing customer. Support are getting a lot of praise recently, I will be sure to make them aware of your review 😊
Inventory Planner by Sage (IP) certainly can be a steep learning curve, and the set up required differs from company to company and then the complexity of their own workflows and processes.

I will be sure to pass on feedback to our in-house team in relation to your implementation experience, this is always useful to hear from a customer perspective.

Regarding your third point, yes, the cost depends on several factors. However, as you mentioned, the software is designed to save time and help companies make more informed decisions on replenishment and forecasting, ultimately reducing the money tied up in inventory.

Thank you once again, I really appreciate your review.

Kindest regards,

Ade
Inventory Planner by Sage

Oceniono na 5 z 5

Speedy replies and resolved issues

Nathan got back to me with accurate and precise data that has helped us make future business decisions.

The turnaround time with any issues we have, get resolved in record time.

Keep it up and well done!

26 września 2024
Opinia niezależna
Logo Inventory Planner by Sage

Odpowiedź od Inventory Planner by Sage

Hey Brent,

This is great to see! it is always great to see that our support team has been able to resolve any issues in such a timely fashion!
This is the second review in a row to mention Nathan personally, I will be sure to let him know that he is making a difference to our customers experience using the software! ✨

Thanks again for choosing Inventory Planner by Sage.

Very best,

Ade
Inventory Planner by Sage

Oceniono na 5 z 5

Fixed, visible 2 digits after comma

Nathan was quick to solve small issue on overstock report.

30 września 2024
Opinia niezależna
Logo Inventory Planner by Sage

Odpowiedź od Inventory Planner by Sage

Hey Margarita,

Thank you very much for taking time out of your day to write this review! it is really pleasing to see that Nathan was able to address the issue so quickly and therefore allowing you to get back to what you do best!

I will be sure to let Nathan know - I know he always likes to see that he is helping customers!

Thanks again,

Ade
Inventory Planner by Sage

Oceniono na 5 z 5

Robust, reliable and intuitive

Robust, reliable and intuitive system that has saved our company £10k's per year in stock forecasting.

26 września 2024
Opinia niezależna
Logo Inventory Planner by Sage

Odpowiedź od Inventory Planner by Sage

Hi Carl,

I am really pleased to see that you have seen such savings as a result of using Inventory Planner by Sage, your feedback is great and we really appreciate you taking time out of your day to write this review!

It is always brilliant to hear from our customers, so thank you once again 🙏.

Kindest regards,
Ade
(Inventory Planner by Sage)

Oceniono na 5 z 5

Great support!

I worked with Nathan, and he was very helpful. He understood exactly what I was asking, gave the information needed to resolve the issue, and provided insight into how the bigger picture worked. 10/10!

23 września 2024
Opinia niezależna
Logo Inventory Planner by Sage

Odpowiedź od Inventory Planner by Sage

Hi Lynelle,

I really appreciate you taking the time to write this review and for sharing your experiences on Trustpilot. I am delighted to see that you had a great customer service experience with Nathan from our Support team, I will be sure to let him know that you have submitted this review. I know for a fact that he will be really pleased because he always strives to provide the best possible service 😎

Thanks again,
Ade
(Inventory Planner by Sage)

Oceniono na 5 z 5

Excellent service

Turned a one star review into a 5 star through their excellent customer service to resolve a fundamental issue for us.

9 września 2024
Opinia niezależna
Logo Inventory Planner by Sage

Odpowiedź od Inventory Planner by Sage

Hi Rorie,

Thank you so much for taking the time to review Inventory Planner by Sage!
In particular I am delighted to see that our Support team were able to work with the engineers and find a way to provide a solution for your desired outcome.

We always strive to provide the best possible customer service and I think Jasper and Nathan in particular demonstrated that here 😇.

Thank you so much for taking the time to revise your review and also for choosing Inventory Planner by Sage.

Very best regards,
Ade
(Inventory Planner by Sage)

Oceniono na 5 z 5

Great!

Less than 10 seconds response time, and hands-on assistance until my issue was resolved. 10/10

1 sierpnia 2024
Opinia niezależna
Logo Inventory Planner by Sage

Odpowiedź od Inventory Planner by Sage

Hi Endre!

Thank you so much for taking the time out to review us, it is always great to hear from our customers!

It's fantastic to see that you had such a great Support experience, that is always what we aim for!

Thank you again,
Ade
(Inventory Planner by Sage)

Oceniono na 5 z 5

Inventory Planner has proven to be a…

Inventory Planner has proven to be a great tool for us in planning our inventory purchases to prevent stockouts. It has also become a great tool in forecasting revenue. I would definitely recommend this product.

9 lipca 2024
Opinia niezależna
Logo Inventory Planner by Sage

Odpowiedź od Inventory Planner by Sage

Hi Kim!

Thank you very much for taking the time to post a review, we absolutely love hearing from our customers.

It is really pleasing to see that you are seeing real value in using our software. It is great to hear that you would recommend to others!

Thanks again,
Ade
Inventory Planner by Sage

Oceniono na 5 z 5

Great planning tool for inventory

We have used Inventory Planner for many years now and have found its integration to our cloud ERP very easy and powerful. The OTB, Reporting and Forecasting modules are all very good and easy to use, and as such IP has become very important within our applications ecosystem. Although ownership of Inventory Planner has recently changed we look forward to hopefully enjoying the ongoing strong customer support and value for services proposition we have experienced throughout our journey to date as a user.

5 lipca 2024
Opinia niezależna
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Odpowiedź od Inventory Planner by Sage

Hi Tom,

We always love hearing from our customers, so thank you very much for taking time to write a review!

It is really great to see that you are finding the modules easy to use, and that we are considered important in your applications
stack.

Thank you for your kind words, they are great to see, so thanks once again.

Kind regards,
Ade
Inventory Planner by Sage

Oceniono na 5 z 5

Fantastic support!

Really happy with the follow up training sessions Matthew Lomas from Brightpearl by Sage has delivered, his product knowledge clear informative support and guidance have been first class from the off, it has really given me the confidence to get the best out of this product, nothing was to much trouble.
Keep up the great work.

3 lipca 2024
Opinia niezależna
Logo Inventory Planner by Sage

Odpowiedź od Inventory Planner by Sage

Hi Paul,

Amazing! thank you so much for your review, it is always great to hear from all of our customers. I am delighted to see that you had great support from the very beginning when working with Matthew. That is always our intention!

Thanks again,
Ade
Inventory Planner by Sage

Oceniono na 5 z 5

Karen is always fast and efficient!

3 lipca 2024
Opinia niezależna
Logo Inventory Planner by Sage

Odpowiedź od Inventory Planner by Sage

Thank you so much for taking your time to write a review for us! We really do appreciate it and we love hearing from our customers.

It is really great to see that you have had a fast and efficient service from Karen in Support, I will be sure to let her know as I know she will love to see this!

Many thanks,
Ade
Inventory Planner by Sage

Oceniono na 5 z 5

Inventory Planner is excellent

Inventory Planner is excellent and has given us real forecasting and demand planning insights.

5 czerwca 2024
Opinia niezależna
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Odpowiedź od Inventory Planner by Sage

Hi there Geof,

Amazing! thank you so much for posting this review, it is always great to see feedback from customers!

It sounds like you are making the most of the analytical reports within the software! Great to see!

Thanks again,
Ade
Inventory Planner by Sage

Oceniono na 5 z 5

Excellent and detailed support

Excellent and detailed support from Karen. 5/5.

30 maja 2024
Opinia niezależna
Logo Inventory Planner by Sage

Odpowiedź od Inventory Planner by Sage

Hi Mathias,

We really appreciate you taking time to write a review for us! We love hearing from our customers!

Karen will be delighted to hear that you have written in about her level of Support. It is always our intention to deliver that level of service.

Thanks again,
Ade
Inventory Planner by Sage

Oceniono na 5 z 5

Great Support from Jaspar

I had an excellent experience with Jaspar from the Inventory Planner support team. He was extremely knowledgeable and helped me navigate through all my questions and concerns with ease. I had a specific request, and he made it work perfectly. Highly recommend his assistance!

24 maja 2024
Opinia niezależna
Logo Inventory Planner by Sage

Odpowiedź od Inventory Planner by Sage

Hi there,

I really appreciate you taking time out to write this review!
It is always especially pleasing to see that you have had an excellent Support experience! I will be sure to tell Jasper about this and I know he will be delighted to see that you have mentioned him.

Thanks again,
Ade
Inventory Planner by Sage.

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

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