Initial contact was very good, Ellis being helpful and prompt with replies. Now the hook has been cast and I'm 'hooked' it's not so good. The Dashboard is rather poor and not particularly intuitive. I... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
There was a long delay with the cards for an unknown reason Charly did keep in touch and we did eventually get the cards. However this happened to co incide with a school holiday when we didn't... Zobacz więcej
Reakcja na opinię
Cheaper than my previous fuel Card company by at least 10p. Always a friendly and helpful experience. My account manager is always there to sort any issues or Questions. Thank you Leoni, and thank... Zobacz więcej
Reakcja na opinię
Superb service by Chloe, Barbara and Lesley! Interfuels have been excellent from day one. Very easy to get in touch with our account manager, super quick responses (email and phone), and simple proces... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
If you’re looking for fuel cards that can save your business both time and money, the InterFuels fuel cards are the ideal option.
Dane kontaktowe
Baltic Street, TS25 1PW, Hartlepool, Zjednoczone Królestwo
- 0330 005 0055
- sales@interfuels.co.uk
- interfuels.co.uk
4,1
Dobra
406 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 78% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 miesiąca
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
SUPER QUICK WITH APPLICATION AND CARDS
SUPER QUICK WITH APPLICATION AND CARDS, EFFICIENT AND FULLY EXPLAINED TO ME
8 października 2025
Odpowiedź od InterFuels
Hi Phyl
Thanks for the great review. We're really pleased to hear the application process was quick and everything was explained clearly, that’s exactly what we aim for.
The InterFuels Team
Odpowiedź od InterFuels
Hi Ghenadie
Thanks for the great feedback, we're really glad you're enjoying the service and convenience.
The InterFuels Team
SOLD MY DATA WITHIN 1 WEEK
SOLD MY DATA WITHIN 1 WEEK! Got bombarded from emails from Gordon & Adam - stupidly, I responded to one of them and had a call and registered.. they asked for ID's, I havent gone back to them, now im getting multiple calls from other fuel agents which I have never ever had before. DO NOT TRUST.
3 października 2025
Opinia niezależna
Odpowiedź od InterFuels
Hi Sonny
Thank you for your review. We’re really sorry to hear this and take your concerns very seriously.
However I would like to confirm that we would never and have never sold data during our operation as a business.
Your trust is important to us, and we appreciate you raising this.
Thanks again
John
Head of Service
InterFuels
give you a price per litre
give you a price per litre, then you find out that there is a surcharge on most garages so you pay more
16 września 2025
Odpowiedź od InterFuels
Hi Arthur
Thank you for taking the time to leave a review. I have checked your invoices for the past 3 months and can only see one instance where you were charged a site surcharge back in July. Would you like us to send you a full surcharge listing so you can see which sites to avoid?
Thanks again
John
Head of Service
Provide a great service
16 września 2025
Odpowiedź od InterFuels
Hi Peter
Thanks for the kind words, we're really glad to hear you're happy with the service.
The InterFuels Team
people answer the phon
people answer the phon. very helpful and knowledgeable about the product.
16 września 2025
Odpowiedź od InterFuels
Hi Stephen
Thanks for the lovely feedback. We're really glad you've found our team helpful and easy to reach, we're always happy to assist.
The InterFuels Team
YOU ARE CHEAPER THAN HUSK
17 września 2025
Odpowiedź od InterFuels
Hi Jeff
Thanks for the review - great to hear we’re offering you better value. We appreciate you choosing us.
The InterFuels Team
We are pleased to use NRG as the price…
We are pleased to use NRG as the price of diesel is very important to us. They are also competent and fast with queries/invoices etc.
16 września 2025
Odpowiedź od InterFuels
Hi Rose
Thanks for the positive feedback. We're glad to hear you're happy with our pricing and service, and that we've been able to support you efficiently. It’s great to have you with us.
The InterFuels Team
Very disappointing.
First time I used the card and got £57.00 of petrol, only to receive an invoice for £80.22 a couple of days later from Interfuels!! All because they forgot to mention the card they sent is only for diesel.
Plus beware of other hidden surcharges.
23 września 2025
Odpowiedź od InterFuels
Thank you for your feedback and thank you for your time today on the telephone. Please again accept our apologies that the incorrect card was recommended for unleaded usage – we hope that the steps we agreed on our call go some way to putting things right – John Hall, Head of Service
Odpowiedź od InterFuels
Thanks! Pleased to hear everything has been easy and straightforward.
Professional and Efficient Service
Queries answered quickly. Kept informed of fuel price trends. Lost cards replaced quickly. Billing on time and clearly laid out/
16 września 2025
Odpowiedź od InterFuels
We appreciate your review. Happy our service makes things simple for you!
Odpowiedź od InterFuels
Thanks, Tim! Pleased to hear you’ve had a great experience with us.
Polite helpful Staff Member
16 września 2025
Odpowiedź od InterFuels
We appreciate your review, Robin. Great to know our staff made a positive impression.
Excellent Service.
I never have any issues with yourselves from invoicing through to fuel availability.
I never get a customer service call though, not that it's an issue.
Phil Eagleton
16 września 2025
Odpowiedź od InterFuels
Hi Phil,
Thanks for the feedback, great to hear everything runs smoothly for you, from invoicing to fuel availability. We’ll take note of your comment on customer service calls too, and always appreciate hearing how we can improve.
Great for a small business
As a small business, Interfuels have helped me reduce the cost of my fuel card while retaining the convenience. I didn't think I got the same from my existing provider who seemed geared towards larger companies.
16 września 2025
Odpowiedź od InterFuels
Thank you for the kind and detailed feedback. We're really pleased to have been able to support your business and help reduce your fuel costs without compromising on convenience. It's great to hear we've made a difference where other providers may not have.
Easy to deal with, convenient and saves money.
16 września 2025
Odpowiedź od InterFuels
Hi Richard,
Thanks for the great feedback. We're glad to hear you’re finding the service easy, convenient, and cost-effective.
Odpowiedź od InterFuels
Hi Mark,
Great to hear everything’s been running smoothly. Thanks for taking the time to leave a review.
Odpowiedź od InterFuels
Thank you for the kind words. It’s great to hear you’ve had a positive experience, we really appreciate your feedback.
It's really good to get weekly price…
It's really good to get weekly price updates which helps me decide when to fill up with fuel, and any price saving is appreciated nowadays. Thanks
16 września 2025
Odpowiedź od InterFuels
Thanks for the great feedback. We're really pleased to hear the weekly price updates are helpful.
You are a really easy compa ny to deal…
You are a really easy compa ny to deal with and your staff are friendly and efficient i would recommend your company without reservation
4 września 2025
Odpowiedź od InterFuels
Thank you for the kind words. We're really pleased to hear you've found us easy to deal with and that our team has been friendly and efficient. We truly appreciate the recommendation.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.