Interchange Financial Currency Exchange Recenzje 

40
•
Wynik TrustScore: 3.5 na 5

3,7

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Zobacz, co mówią recenzenci

Oceniono na 2 z 5

I have been using this financial exchange for a while. They are slow. They claim 3 to 4 business days but it takes at least 5 if not more and more important their customer service is inefficient and n... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I am studying in the UK, and my bank in Canada will not allow me to send money from my Canadian account without being physically at a branch. Interchange has made life easy for me. I signed up online... Zobacz więcej

Oceniono na 5 z 5

I own a logistics company that has us based clients. I get paid in US Dollars and the teller at my local branch told me that Interchange Currency Exchange as the best USD dollar to Canadian dollar ra... Zobacz więcej

Oceniono na 2 z 5

They debit your account in less than a blink of an eye but takes long time to deposit/credit the converted amount using fake reasons to gain more time.. Enforcing you to lend them your money free o... Zobacz więcej

Informacje dotyczące firmy

Informacje przekazane przez różne źródła zewnętrzne

Get the best currency exchange rates from Interchange Financial in Toronto. Determined to offer the best for our customers, call 1 888-972-7799 today.


Dane kontaktowe

3,7

Średnia

Wynik TrustScore: 3.5 na 5

40 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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3,7

Wszystkie recenzje

(40)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 3

Napisz recenzję
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Oceniono na 2 z 5

I have been using this financial…

I have been using this financial exchange for a while. They are slow. They claim 3 to 4 business days but it takes at least 5 if not more and more important their customer service is inefficient and non- responsive. When you call they can’t help and tell you to send an e- mail then they don’t respond . I won’t use them any more

31 marca 2026
Opinia niezależna
Logo Interchange Financial Currency Exchange

Odpowiedź od Interchange Financial Currency Exchange

Hi Mozzaffaredin,
Thanks for the feedback. Our fully online FX platform is designed for maximum convenience, offering the best rates in Canada with no need to visit your bank or pay to send a wire. If timing is a priority, let us know — we can suggest faster options that may better fit your needs.

Oceniono na 4 z 5

Mostly Smooth, ID Verification Issues, Converted a Lot of Money


Rather smooth and easy process up to the point where I had to verify my identity. That was difficult and frustrating - it seems the 3rd party service is not very stable. In the end, I was able to transfer the money with a very good conversion rate, and once we got the wire transfer completed, it took about a day to land in my new bank account. Very quick. Tools for monitoring the exchange rate are limited, so be sure to do your own research separately from this service. We converted over US$100,000 to Canadian.

16 października 2025
Opinia niezależna
Oceniono na 5 z 5

I’ve used their online transfer service…

I’ve used their online transfer service multiple times now, and it’s always been spot-on. Whether it’s a personal transfer or helping my parents back home, I know I can count on Interchange. It’s reliable, efficient, and I never have to second-guess whether the money’s going to arrive.

16 kwietnia 2025
Opinia niezależna
Oceniono na 5 z 5

I've been going to Interchange…

I've been going to Interchange Financial for years to buy foreign currency, and they’ve never let me down. The rates are always fair, the process is fast, and I feel like I’m in good hands every time. It’s nice to know there’s still a business that earns your trust the old-fashioned way—by doing things right, every single time.

1 maja 2025
Opinia niezależna
Oceniono na 1 z 5

Rude attemdent (asian) at the brampton location

the lady at the Brampton location was rude, I wanted to exchange from dollars to euros she was arguing that im doing money laundry, I told her call police, because she asked for my info and i told her I just exchange, i understand if its a large amount.She did explain that its a gemerated check for ID from the system at random, she kept saying I can ask if I want, even her co-worker therer disagreed with her.
That Asian lady should be careful whet she says.

26 marca 2025
Opinia niezależna
Logo Interchange Financial Currency Exchange

Odpowiedź od Interchange Financial Currency Exchange

Tony, Thank you for sharing your experience. We understand that asking for identification can feel uncomfortable or unnecessary. However, this requirement is mandated by law and is applied uniformly to all clients, without personal judgment.

Oceniono na 1 z 5

Don't waste your time

Don't waste your time. No matter how good the rate is, the bureaucracy and lack of caring about customers is not worth it. I wish I had paid more attention to on line reviews.

14 lutego 2025
Opinia niezależna
Logo Interchange Financial Currency Exchange

Odpowiedź od Interchange Financial Currency Exchange

Hello L, Our rates are the best in Canada—thank you for recognizing that! We’re sorry our service didn’t match. Please email info@interchangefinancial.com so we can make it right.

Oceniono na 1 z 5

TERRIBLE EXPERIENCE!

TERRIBLE EXPERIENCE!
The website looked fine, but the communication was surprisingly poor, I was on hold for 14 minutes.
I was told I could hold the pesos with a 10% deposit. They emailed the info for the e-transfer and luckily, I caught that the order was for a different currency altogether. I emailed and they corrected it.
The transfer went through on my end, but the next day they emailed and said they couldn’t deposit it, what password did I use? The one you sent me, I replied. 2 days later on a Sunday the e-transfer suddenly went through.
Before I went in, I Googled 3 different websites to get the exchange rate for that day.
They offered me significantly less. I said look at these 3 other quotes, “ That is our price “ he said. I thought you would be competitive like your website states “ That is our price” he said. My bad, but still.
They had a non-refundable policy for my 10% deposit so I was stuck.
I would not recommend this company at all.

13 stycznia 2025
Opinia niezależna
Logo Interchange Financial Currency Exchange

Odpowiedź od Interchange Financial Currency Exchange

Jennifer, thanks for your feedback—we fully understand your frustration and are always keen to improve. To clarify: the 10% deposit is required only for a very limited set of rarely ordered currencies (we stock over 70); Interac held your e-transfer pending verification; and the other quotes came from FX providers who didn’t have your requested currency.

Oceniono na 5 z 5

Great place to exchange money

Great place to exchange money. Friendly staff, great exchange rates, reliable and easy process. I have referred many of my friends to use acc to acc service to transfer money for there business and personal needs. They love it.

6 kwietnia 2024
Opinia niezależna
Oceniono na 5 z 5

Best US to CAD rates

I own a logistics company that has us based clients. I get paid in US Dollars and the teller at my local branch told me that Interchange Currency Exchange as the best USD dollar to Canadian dollar rates. I registered online and placed a trade on their website. Really easy to use and the teller was right they did have the best USD dollar exchange rates!

22 maja 2024
Opinia niezależna
Oceniono na 5 z 5

Interchange is convenient

I am studying in the UK, and my bank in Canada will not allow me to send money from my Canadian account without being physically at a branch. Interchange has made life easy for me. I signed up online with Interchange, and now they allow me to move money from my Canadian bank account to my UK bank account online! Also, no fees and better rates than my bank. You can even use Interac e-Transfer to pay. Additionally, they have people based in Canada answering their phone if you ever need anything.

18 kwietnia 2024
Opinia niezależna
Oceniono na 5 z 5

I am an avid traveler and over the…

I am an avid traveler and over the years I have tried a lot different currency locations and I always end up back here. Best combination of service, price and convenience (availability of currencies you don’t need to order in advance).

15 maja 2024
Opinia niezależna
Oceniono na 2 z 5

do not use Interchange Financial for wire transfers

I've used Interchange Financial about a dozen times. The first 8-9 times I used them it was fine. A little bit slow, about 7 business days on average to get my money. But I got it and I trusted the system.

When I changed my delivery method from electronic bank transfer to a wire transfer, everything fell apart. My money did not arrive for over a month for the first transaction, and because I didn't realize that this was a systematic problem with Interchange Financial, I had two more transfers held up for over 6 weeks each.

The worst part, and why I'm reviewing Interchange Financial this way rather than the bank system, is that Interchange Financial did not treat this with urgency. My impression is that they did not respond in a timely manner to the banks when they was a compliance check, and so my transactions languished.

If you need to wire transfer the exchange, I would highly recommend using someone else.

4 kwietnia 2024
Opinia niezależna
Oceniono na 5 z 5

#1 Spot for Amer-Can $

My #1 place to cash American $ cheques, to exchange American $ to Canadian $ and vice versa. Easy, quick and painless. The staff at the Sandalwood location are always super friendly as well. Highly recommend.

4 marca 2024
Opinia niezależna
Logo Interchange Financial Currency Exchange

Odpowiedź od Interchange Financial Currency Exchange

We're thrilled to hear that Interchange Financial is your top choice for all of your USD dollar needs. We'll make sure to pass along your compliments to the staff at our Brampton location. We appreciate your recommendation and look forward to serving you again in the future.

Oceniono na 5 z 5

My first time using interchange…

My first time using interchange financial currency exchange and I am very happy. Quick and easy to request online and pick up was a breeze! I will use again

5 marca 2024
Opinia niezależna
Logo Interchange Financial Currency Exchange

Odpowiedź od Interchange Financial Currency Exchange

We are thrilled that you had an outstanding experience with Interchange Financial. Our live and instant online pricing calculator makes getting a quote simple and gives our clients the peace of mind that they are getting the best exchange rate possible. Thank you for taking the time to share your comments!

Oceniono na 5 z 5

Fast but call first as they run out of…

Fast but call first as they run out of yen quickly.

12 stycznia 2024
Opinia niezależna
Logo Interchange Financial Currency Exchange

Odpowiedź od Interchange Financial Currency Exchange

Thank you for sharing your experience! Yes, we are known for having the best prices in Canada, so we do sell a lot of Japanese Yen and over 70 other currencies. Our locations get daily shipments so we are able to meet most of our clients' needs 99.9% of the time.

Oceniono na 2 z 5

They debit your account in less than a…

They debit your account in less than a blink of an eye but takes long time to deposit/credit the converted amount using fake reasons to gain more time..

Enforcing you to lend them your money free of charge so they gain 3/4 times in over night interest vs the small amount you might think you gained vs the bank

20 grudnia 2023
Opinia niezależna

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