Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Intelligent Golf is a UK-based golf club management software company that provides cloud-based tools for golf clubs and organisations. Its platform helps clubs manage tee times, competitions, handicapping, memberships, communications, websites and point-of-sale systems in one place. Founded in 2000, Intelligent Golf supports golf clubs in the UK and internationally with software designed to simplify operations and improve the member experience.
Zjednoczone Królestwo
4,3
16 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
A great system with a lovely support team. Lee was invaluable in answering our questions and explaining the systems to us in detail.
Odpowiedź od intelligentgolf
Thanks for your 5* review, we appreciate it! I`ll be sure to pass your feedback to Lee.
Sunil Patel
Operations Director
intelligentgolf Part of Clearcourse
A great software that handles a multitude of administrative tasks, and it's impressive how much is built into the one platform!
We do have occasional errors/glitches, which will often be fixed with urgency by the support team, who are always diligent in aiding us with any issues.
Lee has always been a great help when it comes to complex tasks which require an enormous amount of knowledge of how certain system elements interact with each other.
Odpowiedź od intelligentgolf
Thank you for taking the time to share such wonderful feedback! We’re delighted to hear how much you value the breadth of functionality within the platform, and it’s great to know that our support team has been able to respond quickly and effectively whenever issues arise.
We’ll be sure to pass your kind words on to Lee, who will be thrilled to know that his expertise and support have made such a positive difference. We really appreciate your continued trust and look forward to supporting you further!
Sunil Patel
Operations Director
intelligentgolf Part of Clearcourse
Put in a support ticket after a couple of backwards and forwards online messages Lee called to see if he could be of any futher help!
Odpowiedź od intelligentgolf
Thanks for your 5* review, we really do appreciate it!
Sunil Patel
Operations Director
intelligentgolf Part of Clearcourse
My query was handled quickly and efficiently
Odpowiedź od intelligentgolf
Thank you, John, for taking the time to share your feedback. We’re delighted to hear that your query was handled quickly and efficiently. We really appreciate your kind words and are pleased we could assist!
Sunil Patel
Operations Director
intelligentgolf Part of ClearCourse
As a financial accountant who has used Intelligent Golf (IG) for more than four years, I have serious concerns about the system’s reliability. Its modules do not communicate effectively with one another, making routine tasks unnecessarily difficult and frustrating.
The financial reports are inconsistent and poorly organised, and the system does not calculate VAT. In my experience, IG appears to be designed primarily for small private golf clubs and lacks the maturity, integration, and functionality expected from a modern club-management platform.
Customer support is also difficult to reach. When queries are answered, we are often told that the issue cannot be resolved or that a solution is still in development.
IG is integrated exclusively with ClearAccept for card-terminal payments. This prevents customers from choosing another provider or negotiating more competitive card-processing rates.
Based on my professional experience of using the system for more than four years, I would strongly recommend considering alternative providers.
Intelligent Golf and their support team are fantastic. Lee was extremely helpful with aspects where we needed help.
Odpowiedź od intelligentgolf
Thank you for your fantastic review! We’re delighted to hear that you’ve had such a positive experience with Intelligent Golf and that Lee was able to provide the support and guidance you needed. We’ll be sure to pass your kind words on to Lee. ⭐
We really appreciate you taking the time to share your feedback!
Sunil Patel
Operations Director
intelligentgolf Part of Clearcourse
At our request, Lee from IG put together a very useful one hour Website Content refresher session. This was a very informative and useful session which Lee delivered in a clear, concise and very professional manner. This was an hour very well spent.
Odpowiedź od intelligentgolf
Thank you for your wonderful feedback! We’re delighted to hear that the Website Content refresher session with Lee was informative, useful, and delivered clearly and professionally.
We’ll be sure to pass your kind comments on to Lee. We’re pleased the session was time well spent and helped refresh your knowledge of the website content tools.
Thank you for choosing Intelligent Golf and for taking the time to share your experience! ⭐
Sunil Patel
Operations Director
intelligentgolf Part of Clearcourse
Lee Cowell was exceptional in the service and support that he offered me. My queries were professionally dealt with, in a prompt fashion and Lee was all to happy to assist with any other queries. A very professional service from Lee. Thanks for all of your help.
Odpowiedź od intelligentgolf
Thank you for your fantastic feedback! We’re delighted to hear that Lee provided such prompt, professional, and helpful support. It’s great to know he was able to assist with your queries and go the extra mile to help.
We’ll be sure to pass your kind words on to Lee. He’ll be thrilled to know his support made such a positive difference.
Thank you for taking the time to share your experience with intelligentgolf! ⭐
Sunil Patel
Operations Director
intelligentgolf Part of Clearcourse
Duddingston Golf Club have used Intelligent Golf (IG) for approx. 7 years now.
The IG helpdesk have always been very supportive and very helpful any time I have needed them.
Sometimes their telephone lines are busy but the call back option works very well.
My latest call was with Lee, who very quickly understood my issue and explained what the problem was and how to correct it. Easy. Thanks.
Odpowiedź od intelligentgolf
Thank you for your kind review and for being an Intelligent Golf customer for the past seven years.
We're delighted to hear our Helpdesk has consistently been able to support you, and we'll be sure to pass your feedback on to Lee. We really appreciate your continued support.
Sunil Patel
Operations Director
intelligentgolf Part of Clearcourse
Lee was very efficient in sorting out an IG technical glitch on our tee sheet.
Odpowiedź od intelligentgolf
Thank you for the 5-star review! We’re thrilled to hear that Lee provided the efficient support you needed to get your tee sheet running smoothly again. Our team is dedicated to keeping your club operations seamless, and we truly appreciate you choosing Intelligent Golf.
Sunil Patel
Operations Director
intelligentgolf Part of Clearcourse
Harry on Client Support - extremely professional and helpful. He set up our ipad to facilitate business/transactions both in our Halfway House on the golf course and in our restaurant, therefore becoming a remote till for table ordering.
What seemed like a complicated issue was resolved within one phone call with Harry.
Odpowiedź od intelligentgolf
Thank you so much for the 5-star review! We are delighted to hear that Harry provided such professional and efficient support to get your remote till system up and running.
It’s great to know that your Halfway House and restaurant operations are now running smoothly with the new iPad setup. We pride ourselves on making complex tasks simple, and we’re glad we could resolve everything in just one call. Thank you for choosing Intelligent Golf—we look forward to continuing to support your club!
Sunil Patel
Operations Director
intelligentgolf Part of Clearcourse
Support from Dilly was great. Much appreciated, prompt service to answer my question. Spot on - many thanks!
Odpowiedź od intelligentgolf
Thank you for the 5-star review! We are so pleased to hear that Dilly provided you with such prompt and effective support. We strive to make every interaction quick and helpful, so it’s great to know we hit the mark for you. Thanks for being part of the Intelligent Golf community!
Thanks,
Sunil Patel
Operations Director
intelligentgolf Part of Clearcourse
Always on the end of the phone when urgent help is required, Lee in particular provides first class customer service
Odpowiedź od intelligentgolf
Thanks for your 5* review, much appreciated!
Sunil Patel
Operations Director
intelligentgolf Part of Clearcourse
I have trusted intelligentgolf since from their early days and I still consider them the best Golf Club IT provider by a long way.
I have experience of many providers over my 30 years in golf club admin and would recommend IG to everyone from Club, County or Tournament Administrators.
This latest experience today was of a very fast and efficient response to a query.
It was resolved and I was also provided with a solution to fix it myself if it ever reoccured.
Thank you Lee Cowell.
Odpowiedź od intelligentgolf
Thank you so much for such a wonderful review. It is an honor to have had your trust since our early days, and we truly appreciate your recommendation, especially coming from someone with your extensive experience in golf club administration.
We are delighted that Lee Cowell provided you with a fast and effective solution, and we’re glad you found the additional guidance for future self-resolution helpful—that is exactly the level of service we aim to provide. Thank you for your continued loyalty to Intelligent Golf; we look forward to supporting your club for many years to come!
Sunil Patel
Operations Director
intelligentgolf Part of Clearcourse
We use IG at our golf club, I often need the support team, every time I ring the team are able to solve my issues and are always very helpful and professional.
As they have grown they have recruited new staff so the service has not faltered.
Odpowiedź od intelligentgolf
Thank you for sharing such positive feedback. We are delighted to hear that our support team consistently provides you with helpful and professional service. Maintaining the quality of our support as we grow is a top priority for us, so it is incredibly rewarding to know that our team continues to meet your needs every time you reach out. We truly appreciate your loyalty and look forward to continuing to support your club.
Sunil Patel
Operations Director
intelligentgolf part of Clearcourse
Lee Cowell in IG Support was extremely helpful, solved my IT issue and was very professional and pleasant. He is definitely my "Go To" when I have any tech queries.
Odpowiedź od intelligentgolf
Thank you so much for the 5-star review! We are thrilled to hear that Lee Cowell provided such helpful and professional support. We will be sure to pass your kind words along to him; he will be delighted to know that he is your "go-to" for tech queries. We truly appreciate your loyalty and look forward to continuing to support you at Intelligent Golf.
Sunil Patel
Operations Director
intelligentgolf Part of Clearcourse
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.
