Had an initial hiccup with the delivery being said would arrive on 29th and by the 1st still had heard nothing with no delivery. This caused some panic, as I'd read reviews stating some people didn't... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Fantastic company who were extremely generous. Had bought a 2nd hand bike from a friend and promptly broke the sensor. A local bike mechanic spoke to them and was talked through the issues. A part wa... Zobacz więcej
An electric bike purchased for a competitive price has been proven to be well built and reliable. Have covered about 200 miles thus far and apart from having to carry out some wear and tear maintenen... Zobacz więcej
Absolutely dreadful, avoid at all costs!!! Bike arrived in December as a gift for Christmas, assembled Xmas eve to notice it has a buckled wheel, paint missing to the back and very bent (asif it... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Manchester-based Insync Bikes designs and manufactures high-end bikes at affordable prices for all the family, with a focus on cycling as a force for good. Owned by India-based Hero Cycles, the world’s largest bike manufacturer by volume, Insync aims to be the market leader in European bicycle distribution, providing a complete range of branded cycling products including Viking, Viking Pro, Concept, Coyote, Insync, Ryedale, De Novo and Lectro.
Dane kontaktowe
Unit 1B Guinness Circle, Centenary Link, Trafford Park, Manchester, M17 1EB, Manchester , Zjednoczone Królestwo
- 0161 7278508
- customerservices@insyncbikes.com
- insyncbikes.com
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Purchased for my granddaughter
Purchased for my granddaughter. Really good quality for price. Would definitely highly recommend
Fantastic service
It's a nice bike
It's a nice bike. I am quite happy with it. Also, the service is incredibly helpful and nice. I had an issue with the address and they solved it very quickly.
My only issue is that I had to assembly it (which I did not know when I got it but that was probably my fault) but I couldn't find any instructions in the box which made the task quite challenging for me.

Odpowiedź od Insync Bikes
Excellent service with very prompt…
Excellent service with very prompt customer service to resolve a small issue with my postal details, I would definitely buy from them again
ordered the wrong size bike
I ordered the wrong size bike, I
Messaged insync aftersales & was pleasantly surprised..
I explained my error and the aftersales team could not do enough for me, they adviced , explained and cared...
Anyone who wants to purchase a new bicycle please go to "Insync Bikes"....
Great online shopping with fantastic aftersales service...
No help at all regarding new bike batteries.
Recently contacted them to ask about a replacemdnt bike battery for a Insync Townmaster bike as the batery is starting to tire. They replied telling me to look.on ebay or amazon No help at all. Ridiculous they don't sell replacement batteries. It's obviously a con where they expect you to buy a brand new bike every 1 -2 years.
Frustrating purchase
On receiving the bike there was damage to the rear mudguard, the peddles and manual were missing. On contacting customer service they dispatched a replacement mudguard (which didn’t have a stay attached) but a stay that had to be fitted (very flimsy). It was dispatched to the wrong address.
On then starting the build I found a scuff mark on the front tyre and on fitting the wheel, it was slightly buttled and the brackets for the basket missing. I again contacted customer service who wanted a video of the buttled wheel before dispatching another wheel. Still waiting for the missing parts

Odpowiedź od Insync Bikes
Awful
Ordered for birthday gift box wasn’t even taped together and parts damaged or scratches but if your paying for product I would expect the quality to reflect in the price .
• dent in frame
• scratches on bike and mud flaps
• wrap around wheels stuck inside rim and tyre both front and back
• front fork for wheel was bent meaning wheel wouldn’t go into place
•basket bent
Updated After new bike
• Still issues with bike

Odpowiedź od Insync Bikes
Fast and efficient service
Fast and efficient service. We have a very happy little girl on our hands

Odpowiedź od Insync Bikes
Bike was new but old had rusty chain…
Bike was new but old had rusty chain and some spokes, even staples on the box rusty been stored damp somewhere , delivery went well the guy carried it into our garage for me no email updates or delivery times from the seller , but all sorted now .
Quick Delivery and good bike.
The bike was delivered in good…
The bike was delivered in good condition and time. Relatively quicker than I expected but if I to be picky. It was difficult to track progress of order delivery as the site you recommended for tracking order kept stating that, it did not have the order number. Apart from that everything went smoothly.
Beautiful bike purchased for…
Beautiful bike purchased for granddaughters birthday !! Reasonable price speedy delivery highly recommend 👍🏻
Great bike for the reasonable price
Great bike for the reasonable price, super fast delivery. Overall very happy with the purchase.

Odpowiedź od Insync Bikes
Had ordered the incorrect bike size and…
Had ordered the incorrect bike size and staff were really helpful and went above and beyond to help me sort this after the incorrect order had gone in. Thank you.
Insync bikes are amazing
Insync bikes are amazing. My son loves his new bike. We had a query and Insync helped us sort it. There customers service is amazing thank you.
Excellent 2nd bike for my 6 year old…
Excellent 2nd bike for my 6 year old daughter, stylish, well equipped and great value for money!
I haven’t herd anything since I had…
I haven’t herd anything since I had email saying it’s been dispatched but there no way of tracking I understand it can take five working days which I got email Thursday so I still have till Thursday but concerns that I may have a unhappy little boy for Christmas. But I had the same experience of house of Fraser for a bike so am more worried that I’ll be let down I need reassurance that I won’t be let down
Really fast service bike arrived on…
Really fast service bike arrived on time all package in great condition
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