insurd Recenzje 

Excellent customer service by Emma.
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I cancelled my insurance just four days after taking out the policy, well within the cooling-off period. Despite this, I was charged almost £500 in cancellation fees.

The company told me the charges included "non-refundable insurer fees, time-on-cover charges, and administration fees." However, based on the figures provided, it appears they also retained their full commission. I asked them to provide a detailed written breakdown showing exactly how the £500 was calculated, including each fee and charge, but they have not responded.

The cancellation terms and potential costs were not explained clearly before I agreed to the policy. My experience with customer service was disappointing, as I found the staff rude and unwilling to provide a transparent explanation.

I would advise anyone considering this company to ask for a full written explanation of all cancellation charges before taking out a policy.

Very disappointing experience with Insurd. I paid £288 as a deposit for my insurance policy, but after only 4 days I decided to cancel. I was told that cancellation charges applied and that I would only receive around £80 back, meaning almost £200 was taken.

When I asked for the cancellation terms and charges, I was told that these had been explained over the phone, but I was not provided with clear written cancellation terms before agreeing. I believe important information such as cancellation fees and charges should be clearly provided in writing so customers can make an informed decision.

The cancellation process was frustrating, and I found the customer service response unhelpful. Customers should be given full transparency about all fees, including any finance charges, before signing up.

Very helpful n professional staff , Lauryn assist me al the way through really kind n explained me al things i needed to know , many thanks once again

Great service, no hassle, saves time and great price too, thanks Matt for sorting out my insurance.

⭐⭐⭐⭐⭐ 5-Star Review for Chloe Spencer – Insured Taxi

I had an outstanding experience with Chloe Spencer at Insured Taxi. From the very beginning, Chloe was professional, friendly, and extremely efficient. She guided me through the entire insurance process, answered all of my questions promptly, and ensured everything was arranged smoothly.

Her excellent communication, attention to detail, and willingness to help made the whole experience straightforward and stress-free. Chloe took the time to understand my requirements and found the right insurance policy for my private hire vehicle.

I am very impressed with the level of customer service I received and would highly recommend Chloe Spencer and the team at Insured Taxi to anyone looking for reliable, professional, and hassle-free taxi insurance.

Thank you, Chloe, for your exceptional service!

Just wanted to mention the great service I continue to receive from Insurd's Ashley Lombard, after purchasing my car insurance in March. Today I had a quick enquiry about my insurance so I emailed Ashley to arrange a call. She called me in less than 10 minutes and chatted it through. Ashley is very helpful and knowledgeable, on top of which she has such a lovely manner. I've never experienced this level of care in an insurance company, so felt worth mentioning.

Great customer service from lauryn lyons she was super helpful

Good and friendly and easy to use

Thank you lauryn helped me sort my taxi insurance renewal with some discount. Thanks again

What a great company and staff, I come across insurance brokers all the time as a taxi driver and driving instructor and they are a different experience, genuine, sincere and looking to do the best for you. In this kind of business that is so refreshing, rather than someone else trying to fleece a little bit more off you. Well done Insurd team and many thanks.

They are fraud. I have cancelled my policy in cooling off period after just 3 days of policy and they have charged me over 250£ with some nonsense costs which were never told me at time if insurance. Really bad experience😡

Ashley was really clear and helpful. We appreciate the efficient setting up of our renewal.

I had very good experience from Chole Spencer today she is being very helpful to me to find me a best quote for my taxi insurance

He helped me so much and explained everything perfectly. The best quote he gave me and I didn’t even think twice. He made my day as I have saved 20% more money compare to other brokers. Thank you

Great service from the staff at Insurd. Tiffany was great and very patient with me and Michael helped me complete the policy set up. I would definitely recommend Insurd to any taxi driver if you are looking for a fair price and plenty of extras included

I had a great experience with Cameron Williams at Insurd. From start to finish, Cameron provided excellent customer service, taking the time to explain everything clearly and making the whole process straightforward and stress-free.
He found a very competitive quote for my taxi insurance, and I was really pleased with both the price and the level of service. Cameron was professional, friendly, knowledgeable, and responsive throughout.
I would highly recommend Cameron Williams and Insurd to anyone looking for taxi insurance and outstanding customer service. Thank you for making the process so easy!

Very good experience with this company i am with this company 2 years staff of this company very co operative I will go with next year as well