Instyle Solar Recenzje 

277
•
Wynik TrustScore: 3 na 5

3,2

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Wayne who came out to do the quote, he was very good & easy it to understand different options. The install team with Brady were very efficient & did a great job installing the Battery & extra Solar p... Zobacz więcej

Oceniono na 1 z 5

I signed and approved my battery installation contract on 6 March 2026. It is now 29 June 2026 and I still do not have a confirmed installation date. The sales and quoting stage was responsive, b... Zobacz więcej

Oceniono na 5 z 5

Can't fault Instyle solar from the start to finish! To begin journey with sales , Mark Cecato was prompt and upfront explaining everything in a way we could understand. The tradie team led by Lu... Zobacz więcej

Reakcja na opinię

Oceniono na 3 z 5

Sales person lovely. Once initial proposal signed, it was incredibly difficult to get a callback (particularly when wanting to upgrade our system prior to install). When would phone, admin would alway... Zobacz więcej

Informacje dotyczące firmy

  1. Energia słoneczna

Napisane przez firmę

We are one of Australia's largest Solar suppliers, providing solar solutions to both homes and businesses throughout QLD,NSW,SA, VIC & WA. We will tailer a solution to suit your needs, budget and yearly power usage.


Dane kontaktowe

3,2

Średnia

Wynik TrustScore: 3 na 5

277 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,2

Wszystkie recenzje

(277)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 3

Napisz recenzję
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Oceniono na 1 z 5

Unfortunately I had very bad experience…

Unfortunately I had very bad experience with Instyle. they have installed the 9,250 KW system at my house for $12,000 backed on 1/9/2020. their promise was to save minimum $2k and Max $4k per year.
- The first quarter which it was between 26/8/20 to 25/11/20 Solar charge -$0.00.
- Second quarter from 26/11-9/1/2021 Solar charge -$0.00.
-third quarter from 10/1/2021-15/4/2021 Solar Charge -$31.82.
-Fourth bill from 16/4-15/7 Solar charge -$60.04.
-Fifth bill from 16/7-15/10 Solar Charge -$107.48.

That's mean in almost 1 year I saved $199.35 Only.

I have called them and contact the Rep for more than 10 times , they kept tell me there is something wrong but no one care or following up. I kept trying and they kept sending stupid message said "We will be with you shortly". I have recorded all messages, conversation calls, emails...etc I am still yet waiting for them to fix the issues. Any Recommendations!!

25 listopada 2021
Opinia niezależna
Logo Instyle Solar

Odpowiedź od Instyle Solar

Hi Ahmad,
As per our conversation, savings from having solar installed is not solely based on the credits you receive from exported power from your solar system. It is important to take into consideration that you also save money from using your solar power during the day, rather than using it from the grid. As discussed, you have saved over $2,000 since your solar was installed which is within what you were promised on a savings basis.
As we have also discussed, your solar is working very well and there are no faults or anything concerning regarding the production of the system.
Please also bear in mind that the credits you receive on your power bill will always vary because you won't ever export the exact same amount of power every quarter. The less exported, the less credit you will receive. That is all based on how much power you use during the day, which is something that changes all the time.

Oceniono na 5 z 5

InStyle has impressed

I engaged 3 providers when looking for the best overall solution and InStyle was by far the most impressive.
Great to see a large company staying true to the stuff that made it successful back when it was only small. Still putting customers and quality first.

17 listopada 2021
Opinia niezależna
Logo Instyle Solar

Odpowiedź od Instyle Solar

Hi Adam, thank you so much for the kind review! Enjoy your savings from the system!

Oceniono na 2 z 5

Buyer beware the sales pitch is just a gimmick!

The sales pitch was great and I was told that I would make a profit of $188 per quarter (salesperson did say oh you will probably get $200 but for official purposes $188) The actually profit from the first full quarter was $46. I was a bit miffed and questioned it and they took no responsibility as it was only an estimate based on my previous history. Basically they don’t care once the deal is done and they put it back on me saying my habits must have changed. Which they have not! Also the estimated time to recoup my $7500 investment was 3.5 - 4 years. Not true at this rate it will take at least 7 years. Bargain with the quoted price as my first estimate was $9000 for 6.6 kw system. My feed in tariff is 0.15. I’m paying 0.24 outgoing

30 października 2021
Opinia niezależna
Logo Instyle Solar

Odpowiedź od Instyle Solar

Hi Sharon,

We are disappointed having read your review. We understand that during the initial consultation you were given an estimate on how much credit you will be receiving per quarter from your solar expert. Please keep in mind that these figures can only be estimated because we are not in charge of how much power is used in your home. Power usage is something that can, and usually does, change all the time, so for us to actually promise a certain figure would be impossible, hence the estimate.

One thing Instyle Solar can and does promise, is the performance of your Solar PV system. Based on the figures that were given to you during the consultation, it is evident that we have delivered our promise of solar performance based on the potential of the system and high quality workmanship.

We always stand by and take ownership of our work and if something ever goes wrong, we will always take accountability. However in your case, Sharon, we have done everything we possibly can to ensure that you are not paying a cent for power, with a fully functioning and effective Solar PV System.

Please do notify us if there is ever a fault and we will go above and beyond to have your issue resolved.

Oceniono na 5 z 5

We couldn’t be happier with our choice…

We couldn’t be happier with our choice in choosing InStyle Solar to install our new Solar System. InStyle we’re very helpful in explaining everything and showing us the savings we would be able to achieve. Unlike our old solar system we owned which was not performing the way it should. The consultant that they sent to our home was very Friendly, Professional and Informative and made the switch very simple which we found really accommodating putting our minds at ease because we are time poor with work. We would Highly recommend InStyle Solar to anyone looking into getting solar for there home you honestly need to look no further. Thanks again team!

11 października 2021
Opinia niezależna
Logo Instyle Solar

Odpowiedź od Instyle Solar

This is wonderful to hear Dave! We appreciate your kind words and we are thrilled to have impressed in all areas to make the process seamless for you. Enjoy the savings coming your way.

Oceniono na 5 z 5

Even when I was unhappy Instyle remain professional.

I was given Instyle Solars information from a friend when talking about solar systems. From the beginning of the consultation to the final install the service and communication have been excellent. There was a stage where i thought the system was not performing as advertised and i raised my concerns with Instyle. Instead of being defensive they were very helpfully and provided me full details of my systems performance for that period and mapped it back against what i was originally told and the system was actually performing better that i thought. I also had there electrical work check by my electrician and he was also complementary of the professional work. Over all very impressed and glade i made the decision the go with Instyle

24 września 2021
Opinia niezależna
Logo Instyle Solar

Odpowiedź od Instyle Solar

Hi Scott, we really appreciate your review! This is wonderful to hear. We try our best to accomodate our customers regardless of what their query or concern is. We want to ensure our work is done to the highest standard and if anything doesnt appear to be, we are the first to want to recify that. We hope you enjoy the savings coming your way.

Oceniono na 4 z 5

Great company to do business with

InStyle Solar I found to be very friendly & professional. They happily answered any questions & returned calls quickly on the rare times the person I was dealing with was unavailable.
All staff were great including the installers
I highly recommend InStyle Solar

22 września 2021
Opinia niezależna
Oceniono na 5 z 5

Professional team, excellent customer service

The process of getting solar can be confusing and difficult. However, the team from Instyle Solar made it so much easier. They are with you every step of the way and will answer your inquiry in a timely manner.

Most of my communications with Instyle are by email (great for those who dislike talking on the phone), and the only time I had to get on a call is with I make the switch to a different energy provider in the later stages of the process.

There are different choices of hardware you can choose from based on your budget, and so far they are performing better than expected.

I would recommend anyone to go through Instyle Solar to start their journey on getting solar for their properties!

16 września 2021
Opinia niezależna
Logo Instyle Solar

Odpowiedź od Instyle Solar

Hi Dennis, what a review! Thank you so much for your kind words, we are so happy to have impressed with our effort in all areas. Enjoy the savings!

Oceniono na 5 z 5

From the first phone call, great service

From my first phone call, till after the installation, great service.
The sales rep, George, came out and explained everything.
I had many questions, George was able to any question that i asked of him.
Would definitely recommend.

15 września 2021
Opinia niezależna
Logo Instyle Solar

Odpowiedź od Instyle Solar

Hi Vienna, This is wonderful news, we're so glad you had such a wonderful experience with our team. Thank you so much for your review! Enjoy the savings coming your way.

Oceniono na 5 z 5

Cannot fault this company From the…

Cannot fault this company From the initial enquire to the consult to the fitting All the team were informative and made the experience an easy one

14 września 2021
Opinia niezależna
Logo Instyle Solar

Odpowiedź od Instyle Solar

Hi Bobbie, this is great to hear, we thank you for your kind words!

Oceniono na 5 z 5

Quality and Professional Service

The quality of the product and customer service is one of none. Would recommend instyle to all my friends in needs.

14 września 2021
Opinia niezależna
Logo Instyle Solar

Odpowiedź od Instyle Solar

Great news Robert! Thank you for your encouraging review. Enjoy the savings coming your way.

Oceniono na 5 z 5

Instyle Solar equals Awesome Service

Instyle Solar are a professional and honest organisation that installed the solar system quickly and efficiently. The system has been in place for over a month and it is working really well. I am pleased with the outcome and professionalism of all the staff that attended my home before, during and after the installation. From Scott at the beginning of the process to Mark and his team who installed it, to the follow up visit by Tom and Kurt who attended to make a repair of my roof and finally to Gary the painter who made good the damage to the ceiling. I must mention the telephone staff who were very kind in taking messages and following up the escalation process on my behalf. Thank you.

My interactions with my account manager David was superb. Any questions either by email, message or phone were quickly attended to and dealt with quickly. You can imagine the stress when I realised I had a leak in my roof and in the middle of all the recent storms, when this was reported to Instyle Solar they quickly attended my home with a no quibble and can do will do attitude. It certainly put my mind at rest and all issues were resolved really quickly.

This is an honest and true statement of the service that I received. I cannot recommend Instyle Solar enough, they are awesome.

Thank you so much for the excellent outcome folks.

14 września 2021
Opinia niezależna
Logo Instyle Solar

Odpowiedź od Instyle Solar

Hi Simon-Peter, Thank you for such an indepth and informative review. We really appreciate the kind words and we are thrilled to have impressed in all areas of the business. Our team are very experienced and their knowledge is the best in the industry. We hope you enjoy the savings coming your way!

Oceniono na 5 z 5

In style solar is fabulous

We had a 6.6kw solar system installed by InStyle solar. Removed old system and took it away installed new one. Communication and installation dates went without a hitch. Cleaned up and polite installers. Why would you use anyone else first power account proved to us we did the right thing.

14 września 2021
Opinia niezależna
Logo Instyle Solar

Odpowiedź od Instyle Solar

Hi Sharyn, what a great review - thank you! We appreciate your kind words and we are thrilled to have impressed you in all areas of the business. Enjoy the savings coming your way.

Oceniono na 5 z 5

Amazing service

Amazing service, informative staff and friendly and professional installation. Can not fault the team, the whole process was smooth and really reassuring that this was a good decision for us. Thank you Rory and thank you to the whole team!

8 kwietnia 2021
Opinia niezależna
Logo Instyle Solar

Odpowiedź od Instyle Solar

Hi Sarah, we thank you for your amazing review. We are glad to hear our teams have delivered the true Instyle experience! Enjoy the savings coming your way.

Oceniono na 5 z 5

Instyle Solar - Premium Solar. You get what you pay for!

Instyle Solar are the consummate professionals of Solar industry in QLD. I did my research before contacting these guys, and when Brock Bowen arrived and went through absolutely everything with me, I knew I had picked a great Aussie company that are in business for all the right reasons. Brock went above and beyond to put me at ease at every turn and put no absolutely no pressure on me to make an on the spot uninformed decision. I honestly cannot recommend these guys highly enough, let the numbers speak, as they make it a no brainer in the end. I said to myself before I met with Brock, I would not be making an on the spot decision, but in the end it was me who said let’s do it! Thanks Brock and the rest of Instyle sales team.

19 marca 2021
Opinia niezależna
Logo Instyle Solar

Odpowiedź od Instyle Solar

Hi Kent, we thank you for your amazing review & putting your trust in our teams. We are so glad to hear our teams have delivered the true Instyle experience! Enjoy the savings coming your way.

Oceniono na 5 z 5

Great service and installation team. Love my solar team.

From the first appt with them I had a wonderful consultant( Hugo) who explained everything in clear detail. Worked out with us what we needed and when it would be done. Even showed right then where they would be installed on the roof. The installation team were here on time and they cleaned up after themselves. Would definitely recommend this group to anyone.

28 lutego 2021
Opinia niezależna
Logo Instyle Solar

Odpowiedź od Instyle Solar

Thank you Joanne - this is great to hear!

Oceniono na 5 z 5

Brilliant company

Brilliant company. Great to work with

8 lutego 2021
Opinia niezależna
Logo Instyle Solar

Odpowiedź od Instyle Solar

Hi Jeremy, we thank you for your review and we are glad our teams have been able to deliver a professional service and meet all expectations for you.

Oceniono na 5 z 5

The job was done in a timely manner and…

The job was done in a timely manner and the mess was all taken away. Super happy with job now it's time to see if we really are going save.

17 grudnia 2020
Logo Instyle Solar

Odpowiedź od Instyle Solar

Hi Clinton - great to hear & yes we'd love to know about the savings you've been able to achieve with your system.

Oceniono na 5 z 5

From the first phone call I could tell…

From the first phone call I could tell I had finally found a company that understands what the customer needs from a Solar installer. The on-site representative helped us find a great solution for our home that not only accommodated the financials, but importantly met the technical and cosmetic requirements to fit with our home design...something others had failed to do and was the reason we hadn't purchased before. The installers were on time, efficient, friendly and technically excellent. Our system is working to the specification of the design and we are happy we've made the change. Instyle Solar is a company you can trust and I'm happy to recommend them!

14 grudnia 2020
Opinia niezależna
Logo Instyle Solar

Odpowiedź od Instyle Solar

Hi Emma, your review is wonderful and we thank you for including such detail. Enjoy those savings!

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