Instyle Solar Recenzje 

277
•
Wynik TrustScore: 3 na 5

3,2

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Wayne who came out to do the quote, he was very good & easy it to understand different options. The install team with Brady were very efficient & did a great job installing the Battery & extra Solar p... Zobacz więcej

Oceniono na 1 z 5

I signed and approved my battery installation contract on 6 March 2026. It is now 29 June 2026 and I still do not have a confirmed installation date. The sales and quoting stage was responsive, b... Zobacz więcej

Oceniono na 5 z 5

Can't fault Instyle solar from the start to finish! To begin journey with sales , Mark Cecato was prompt and upfront explaining everything in a way we could understand. The tradie team led by Lu... Zobacz więcej

Reakcja na opinię

Oceniono na 3 z 5

Sales person lovely. Once initial proposal signed, it was incredibly difficult to get a callback (particularly when wanting to upgrade our system prior to install). When would phone, admin would alway... Zobacz więcej

Informacje dotyczące firmy

  1. Energia słoneczna

Napisane przez firmę

We are one of Australia's largest Solar suppliers, providing solar solutions to both homes and businesses throughout QLD,NSW,SA, VIC & WA. We will tailer a solution to suit your needs, budget and yearly power usage.


Dane kontaktowe

3,2

Średnia

Wynik TrustScore: 3 na 5

277 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,2

Wszystkie recenzje

(277)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 3

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Wayne who came out to do the quote

Wayne who came out to do the quote, he was very good & easy it to understand different options. The install team with Brady were very efficient & did a great job installing the Battery & extra Solar panels.2307

23 lipca 2026
Opinia niezależna
Oceniono na 1 z 5

0 stars if i could..

I signed and approved my battery installation contract on 6 March 2026. It is now 29 June 2026 and I still do not have a confirmed installation date.

The sales and quoting stage was responsive, but once the contract and finance were approved, communication dropped off badly. I have had to chase repeatedly for basic updates and clarity on what is happening.

The installation itself has not happened yet, so I cannot comment on workmanship, punctuality or handover. That is part of the issue, after almost four months, I am still waiting to be told when the system will actually be installed.

29 kwietnia 2026
Opinia niezależna
Oceniono na 3 z 5

Great system, good sales, but customer service and administration lacking

Sales person lovely. Once initial proposal signed, it was incredibly difficult to get a callback (particularly when wanting to upgrade our system prior to install). When would phone, admin would always answer with “hi XXX” which would be a name not ours, and apologise that our number had been saved as someone else’s with a tirade of excuses as to why…. Particularly when it continued to happen despite them saying they’ve fixed it. When phoning, would never say it was Instyle solar- would leave caller to say “hello” as though it’s been cut off. The product itself was great, as was the sale itself; it’s after sales and admin that needs significant improvement. Very hard to get a call back.

1 grudnia 2025
Opinia niezależna
Oceniono na 1 z 5

I've been trying to contact this…

I've been trying to contact this company for over 3 days, via phone calls and emails. I've left my name and phone number, as the phone calls don't get answered and goes to "leave a message and we'll get back to you". I'm waiting!!!

17 sierpnia 2025
Opinia niezależna
Logo Instyle Solar

Odpowiedź od Instyle Solar

Hey Diane, thanks so much for reaching out and letting us know.

We’re sorry you’ve had such a frustrating experience, and we’d love to help get this sorted as quickly as possible. You can reach us on:

Phone: 1300 111 211 (between 9am-5pm Monday to Friday AEDT)
Email: hello@nectr.com.au
For solar and battery: solarsupport@nectr.com.au

Our typical call wait time is around 2–4 minutes, but if you’d prefer, you can email us with your name and phone number and request a call back. FYI, email responses can take up to 2 business days, but we may be able to keep an eye out for your email on our end for a quicker response!

We hope we can get in touch with you ASAP.

Give us a buzz if there’s anything else we can support you with — we’re always here to keep things running smoothly! 🐝

Oceniono na 5 z 5

Instyle Solar teams are very efficient…

Instyle Solar teams are very efficient and did their job really quick without any problems.
Really appreciate!

31 lipca 2024
Opinia niezależna
Logo Instyle Solar

Odpowiedź od Instyle Solar

Hey Shybi, thanks so much for your kind words! We’re thrilled to hear you had a great experience with us, and we’ll be sure to share your feedback with the team.

Give us a buzz if there’s anything else we can support you with — we’re always here to keep things running smoothly!

Oceniono na 5 z 5

All In House

The company has in house contractors, professional introduction team, personal contact throughout the installation and after sales follow up. Highly recommended. Well priced.

1 maja 2024
Opinia niezależna
Logo Instyle Solar

Odpowiedź od Instyle Solar

Hey Naosha, thanks so much for your kind words! We’re thrilled to hear you had a great experience with us, and we’ll be sure to share your feedback with the team.

Give us a buzz if there’s anything else we can support you with — we’re always here to keep things running smoothly!

Oceniono na 5 z 5

Professional team

Professional team, Solar and battery installed so easy like a breeze.

23 kwietnia 2024
Opinia niezależna
Logo Instyle Solar

Odpowiedź od Instyle Solar

Hey Julia, thanks so much for your kind words! We’re thrilled to hear you had a great experience with us, and we’ll be sure to share your feedback with the team.

Give us a buzz if there’s anything else we can support you with — we’re always here to keep things running smoothly!

Oceniono na 5 z 5

I am really happy with the installer…

I am really happy with the installer Aiden , his team was really thoughtful and professional. Initially, I thought that I would not be able to go ahead with the installation, but after consulting with his team, all problems were solved, thank you for your hard work , Aiden and your team.

12 kwietnia 2024
Opinia niezależna
Logo Instyle Solar

Odpowiedź od Instyle Solar

Hey Son, thanks so much for your kind words! We’re thrilled to hear you had a great experience with us and Aiden, and we’ll be sure to share your feedback with the team.

Give us a buzz if there’s anything else we can support you with — we’re always here to keep things running smoothly!

Oceniono na 5 z 5

InStyle solar were very easy to deal…

InStyle solar were very easy to deal from Bill at the meet greet and figures stage through to Aiden and his team on the ground. Thanks - all just installed today - so look forward to some savings from the sun.

11 kwietnia 2024
Opinia niezależna
Logo Instyle Solar

Odpowiedź od Instyle Solar

Hey Yvette, thanks so much for your kind words! We’re thrilled to hear you had a great experience with Bill and Aiden, and we’ll be sure to share your feedback with them.

Give us a buzz if there’s anything else we can support you with — we’re always here to keep things running smoothly!

Oceniono na 1 z 5

too keen to get you to sign up

too keen to get you to sign up. not enough information given even after already having a good knowledge of solar applications and installation. no actual knowledge of installation requirements, they were just happy to install on a roof that would not tolerate any more weight, yet that point was never in any way considered or acknowledged. Then i find that in the small print that they are not to know (not their problem) and it falls on the home owner.
I wasnt told that it was a form of credit through a finance company that i have no idea about as well as this effecting my credit rating and that effecting my ability to get credit in the future.
Had installers turn up without authorisation that didnt speak a word of english and just pointed at the roof and at the car in driveway which they said by pointing to move. IT HAD JUST STARTED TO RAIN LIGHTLY, so that would have meant that water entered and would have been sitting on top of my gyprock ceiling. When told to leave they had to be shooed away by pointing up the driveway and the wave of a wrist. Then for 2 hours they were out the front in their utes and van blocking our driveway whilst what seemed like arguements whilst on their phones.
It was emailed, texted and verbally said that installation was to be confirmed prior to the emails that im still recieving asking me to sign up for the system with a battery.
my opinion and i could be wrong, is that the tradies are not even qualified, have no insurance and are not the people i want to have installing anything, especially when the best translation they can do is use their phone and still not understand the words go away, leave. No.

2 kwietnia 2024
Opinia niezależna
Oceniono na 5 z 5

Great Service from start to finish

Great Service from start to finish. Sales person Bill was great. Friendly Admin team and Installers Aidan, Eric, Henry and Jacob were happy, friendly, efficient and cleaned up everything. Well done Team. Excellent Service all round. Recommend 100%

3 kwietnia 2024
Opinia niezależna
Oceniono na 1 z 5

Very shonky operators....DO NOT USE

Very shonky operators....DO NOT USE.

They way way over promised the benefits of a battery. Lied to me . And then suggested that I could fix by paying them heaps more. SO BAD. DO NOT TRUST ANYTHING THEY SAY OR PROMISE.

When asked to explain they just said that their sales guy did the numbers wrong. Offered NO solution and couldn't understand what i was annoyed.

11 grudnia 2023
Opinia niezależna
Oceniono na 5 z 5

Absolutely the best customer service…

Absolutely the best customer service with a quick install and friendly tradies. Manu (Manpreet) was straight up, did not leave without making sure we had no questions, didn’t take us long (he didn’t even get home after the initial meeting, we were amazed with the deal and didn’t even sleep in it like we had planned to!) to sign the dotted line. Got a call and the installers Chris and his boy had made a date and time to come through. Spent the whole day making sure the panels were exactly the way we wanted them, set it all up, went through all the rigmarole and paperwork… jmhisbane even had a little sausage sizzle
for them in the 35degree heat they had to work through! They advised our energy provider of the work they done and sent through the PTC and CCEW before we could even get the phone number. So happy we made the switch. And they beat all our previous quotes! ✅

14 listopada 2023
Opinia niezależna
Oceniono na 5 z 5

Top quality service!

The communication about my install was perfect, from a sales, coordination and delivery perspective I was well informed, my queries were answered and I was reassured at every step. The installers arrived early, set up and commenced work exactly at the scheduled time. They conducted themselves professionally, the install quality is impeccable and they trained my comprehensively in the use and maintenance of my new system. Couldn't be happier.

26 października 2023
Opinia niezależna
Oceniono na 5 z 5

Highly Recommended company for solar…

Highly Recommended company for solar installs !!! swift, kind and caring about all the aspects of there jobs and workmanship. The installers were polite and respectful, they took pride in there work. cannot fault this company or there employees.

17 października 2023
Opinia niezależna
Oceniono na 5 z 5

Knowledgeable staff

Knowledgeable staff. Answered all our queries efficiently, fast to respond when we had questions. Quick to install after initial consultation.

2 października 2023
Opinia niezależna
Oceniono na 5 z 5

WONDERFUL NO PRESSURE EXPERIENCE.

WONDERFUL NO PRESSURE EXPERIENCE.
After researching several solar companies and feeling overwhelmed by all the offers and lingo, we came across Toben from InStyle solar.
He offered after hours appointments which meant my partner and I were both able to make a decision on our investment together. (He also accommodated an interruptive 2 year old young lady during this process with no judgement)
Being that Toben has been in the roofing industry prior to his employment with InStyle his advice and experience with in the field shown thru, making us feel at ease.
Then the install Thomas the Sparky was wonderful accommodating my migraine and offering contact at a suitable time.
There was NO PRESSURE to purchase only support and advice which is why we choose InStyle in the end, also purchased them for our rental property we are that happy.
We have no hesitation recommending this company, or it staff.

12 września 2023
Opinia niezależna
Oceniono na 5 z 5

Thanks Jake Reece for the great…

Thanks Jake Reece for the great experience so far. Jake gave me prompt attention (even after hours) and goes above and beyond offering to help with off peak timer switches and roof tile sourcing if needed.

I am hopeful that the rest of the process will be as smooth and stress free also.

27 sierpnia 2023
Opinia niezależna

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