Tech support team was easy to access for assistance, with an ultrasonic flow meter. The unit was shipped to Instrumart, evaluated, repaired and returned with 3 weeks. Much appreciated!
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Item took a lot longer than expected. Delivery date was put back and I was never informed. I didn't find out until I called wondering where my package was. Also after receiving my package, I had quest... Zobacz więcej
Reakcja na opinię
I needed a instrument for a booster pump for a fairly large wash down system. my main concern was having the capability to precisely control the flow switch at minimal flow so the booster pump did not... Zobacz więcej
Ron gave us an individual quote. Made our discount impactful. Won the bid for the Customer. Thanks for quick RFQ and even better price.
Informacje dotyczące firmy
- Laboratorium
- również w kategorii:
- Usługi dla biznesu
Napisane przez firmę
Instrumart is a leading supplier of Test & Measurement instruments with headquarters in South Burlington, Vermont. Instrumart is a global company with local roots. We are a member of the Lake Champlain Regional Chamber of Commerce and Vermont Businesses for Social Responsibility. We have also been on Inc. Magazine's list of the fastest-growing private companies in the United States for five of the past six years. Vermont Business Magazine named Instrumart one of the Best Places to Work in Vermont and one of Vermont's 10 fastest-growing businesses over the past 10 years. We are accredited by the Better Business Bureau and have been awarded their highest rating (A+). We offer honest, up-front pricing on our website and on the phone. Our staff includes twenty two Applications Engineers to help you choose the right product for your application. We only sell products that we believe are a good value for our customers.
Why Instrumart?
Napisane przez firmę
- Free Lifetime Technical Support
- From pre-sale support to help you choose the right product for your application to post-sale support to help you use the product correctly, Instrumart's experienced Applications Engineers are here to help. For free. For life.
- Free Shipping on Orders > $1,000
- Most orders $1,000 or more ship free. $11 flat shipping charge for orders under $1,000. Delivery within the contiguous US only. Hazardous items and items over 75 pounds excluded. Distributors, Resellers and OEMs excluded.
- Best Brands in Test & Measurement
- Rosemount, GE, Ametek, Fluke, Honeywell, FLIR, Ashcroft, Megger, Partlow, & Yokogawa. These are just a few of the over 150 Test & Measurement brands we sell and support.
- Best Price Policy
- Instrumart is the low-price leader for name-brand industrial instruments. But every once in a while, another company offers a product for less. If you find a better price, please give us a chance to match it. Why? Because for the same low price we offer Free Lifetime Technical Support from our staff of engineers and a generous return policy if your purchase doesn't suit your application. If the price is too low, we'll politely decline to match it. So you have nothing to lose!
Dane kontaktowe
35 Green Mountain Drive, South Burlington, VT 05403, Stany Zjednoczone
- 1-802-863-0085
- sales@instrumart.com
- instrumart.com
4,7
Doskonała
2 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Easy to get a quote and serviced as quoted
Easy to get a quote and the follow through is as stated.
6 marca 2025
John Arnoldy the Application Engineer…
John Arnoldy the Application Engineer was extremely helpful finding what i needed.
28 lutego 2025
Very knowledgeable and personable…
Very knowledgeable and personable staff. Everyone I dealt with great and updated me thtough the entire process.
25 lutego 2025
Every one went out of there way to help…
Every one went out of there way to help me with my problem. I needed a part that they did not have in stock so they took it off a new meter they had in stock to get me going the next day. Very happy to see old fashioned customer service. Thank you.
21 lutego 2025
Customer Service is very responsive and…
Customer Service is very responsive and the people are great!
17 lutego 2025
Fast and effective attention
Fast and effective attention, additionally very technically trained to resolve queries
13 lutego 2025
Instrumart is my go to supplier
Instrumart is my go to supplier for flow monitoring equipment. Their website is easy to navigate and my request for quotes is always fast. Communication is great with order confirmation and shipping email updates. I always know when I can expect my equipment. This allows me to accurately schedule with my customers.
11 lutego 2025
PIE 525B Thermocouple & RTD Calibrator
The device I recived appeared to be out of calibration.
The unit was sent back for evaluation.
The device was confirmed and and returned promptly. The root cause of the issue found and clearly explained.
Will certainly consider Instrumart for future purchases.
3 lutego 2025
Have purchased many transducers over 8 years.
Have purchased many transducers over the years. When the normal brand was not available, Instrumart helped me find a comparable unit. Purchased 2 and had problems after a couple months. Come to find out the product that was suggested by Instrumart did not work for Wastewater. This same situation happened to a fellow contractor. I wish Instrumart would have made it right with the wrong part that was sold to us.
3 lutego 2025
Odpowiedź od Instrumart
Hi Brian,
Thank you for sharing your feedback. We’re sorry to hear that your experience didn’t meet expectations, and we truly appreciate the opportunity to make things right.
After reviewing your order with Liam, the engineer assigned to your order, we found that the original product requested was from a manufacturer that is no longer in business. To accommodate this, we provided a recommended alternative. Unfortunately, we later discovered that this replacement wasn’t the best fit for your application. Once this was identified, we promptly sourced the correct items, which were ordered and shipped within a week.
Additionally, we issued an RMA for the incorrect parts. As of today, we haven’t yet received the returned units, but the RMA remains open. Once we receive them, they’ll be evaluated for a possible credit.
If you need any further assistance or would like us to resend your RMA details, please don’t hesitate to reach out.
Best regards,
Lindsey Dion
Order Management Team Lead
Great Customer Service
We recently purchased several TidBit sensors for a stream monitoring project. Dwight Mohn was very helpful in getting the price quote and ensuring we received our products in a timely manner.
29 stycznia 2025
Excellence!!!
Every experience with Instrumart is a pleasant one. Sammi, Angelo, Mike C are all top notch!
5 lutego 2025
Opinia niezależna
Great service, good at notifications
The customer service is helpful and informative. Upon shipping the order they provided me with emailed tracking.
20 stycznia 2025
great team to work with
great team to work with, quick, inteligent , knoledgable compassionate and client service oriented team
16 stycznia 2025
very helpful with the meter and fast…
very helpful with the meter and fast turn around time.
16 stycznia 2025
PRODUCT AVALAIBILITY
THE INSTRUMART STAFF ARE VERY HELPFUL AND KNOWLEDGEABLE WITH THE PRODUCTS
7 stycznia 2025
Satisfacción plena.
Los productos solicitados y que luego hemos comprado, son de muy buena calidad. La atención comercial y el soporte técnico siempre han sido de lo mejor.
No hay necesidad de pedir a Instrumart la información técnica de los productos, todo ello está en su página web.
3 stycznia 2025
Satisfactory
31 grudnia 2024
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.