Tech support team was easy to access for assistance, with an ultrasonic flow meter. The unit was shipped to Instrumart, evaluated, repaired and returned with 3 weeks. Much appreciated!
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Item took a lot longer than expected. Delivery date was put back and I was never informed. I didn't find out until I called wondering where my package was. Also after receiving my package, I had quest... Zobacz więcej
Reakcja na opinię
I needed a instrument for a booster pump for a fairly large wash down system. my main concern was having the capability to precisely control the flow switch at minimal flow so the booster pump did not... Zobacz więcej
Ron gave us an individual quote. Made our discount impactful. Won the bid for the Customer. Thanks for quick RFQ and even better price.
Informacje dotyczące firmy
- Laboratorium
- również w kategorii:
- Usługi dla biznesu
Napisane przez firmę
Instrumart is a leading supplier of Test & Measurement instruments with headquarters in South Burlington, Vermont. Instrumart is a global company with local roots. We are a member of the Lake Champlain Regional Chamber of Commerce and Vermont Businesses for Social Responsibility. We have also been on Inc. Magazine's list of the fastest-growing private companies in the United States for five of the past six years. Vermont Business Magazine named Instrumart one of the Best Places to Work in Vermont and one of Vermont's 10 fastest-growing businesses over the past 10 years. We are accredited by the Better Business Bureau and have been awarded their highest rating (A+). We offer honest, up-front pricing on our website and on the phone. Our staff includes twenty two Applications Engineers to help you choose the right product for your application. We only sell products that we believe are a good value for our customers.
Why Instrumart?
Napisane przez firmę
- Free Lifetime Technical Support
- From pre-sale support to help you choose the right product for your application to post-sale support to help you use the product correctly, Instrumart's experienced Applications Engineers are here to help. For free. For life.
- Free Shipping on Orders > $1,000
- Most orders $1,000 or more ship free. $11 flat shipping charge for orders under $1,000. Delivery within the contiguous US only. Hazardous items and items over 75 pounds excluded. Distributors, Resellers and OEMs excluded.
- Best Brands in Test & Measurement
- Rosemount, GE, Ametek, Fluke, Honeywell, FLIR, Ashcroft, Megger, Partlow, & Yokogawa. These are just a few of the over 150 Test & Measurement brands we sell and support.
- Best Price Policy
- Instrumart is the low-price leader for name-brand industrial instruments. But every once in a while, another company offers a product for less. If you find a better price, please give us a chance to match it. Why? Because for the same low price we offer Free Lifetime Technical Support from our staff of engineers and a generous return policy if your purchase doesn't suit your application. If the price is too low, we'll politely decline to match it. So you have nothing to lose!
Dane kontaktowe
35 Green Mountain Drive, South Burlington, VT 05403, Stany Zjednoczone
- 1-802-863-0085
- sales@instrumart.com
- instrumart.com
4,7
Doskonała
2 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Excellent quality of detail on item…
Excellent quality of detail on item from website, and great communication provided on order status
15 września 2025
PIT's were not received as per order info. provided.
I ordered 4 PIT's. One scaled at 0 to 600 psi and the other 3 scaled at 0 to 150 psi. Information was given prior to order being placed. When instruments were received; all 4 PIT's are scaled 0 to 600 psi. Stainless steel tag info was not correct on one of the 4 PIT's as well. It had the same tag info. as one of the others. Not too happy considering the amount of money spent on these instruments.
10 września 2025
Odpowiedź od Instrumart
Hello Danny,
Thank you so much for letting us know about this. I reviewed your order with the applications engineer, and it looks like the error happened on the manufacturer’s end, even though we provided the correct information when the order was placed.
Someone from our team will be reaching out very soon to go over next steps and make sure you get the correct instruments without further delay.
We’re truly sorry for the mix-up and for the inconvenience this has caused you. We really appreciate your patience and understanding as we work to get this resolved quickly.
Best,
Lindsey Dion
Order Managment Team Lead
had no problems told you what i wanted…
had no problems told you what i wanted to he gave me several options ordered one customer wanted you guys helped me program it works great
11 września 2025
The item delivered when it was supposed…
The item delivered when it was supposed to. Ordering was fast and easy. The price was good.
9 września 2025
Customer Service and Technical Guidance…
Customer Service and Technical Guidance are EXCELLENT !!!!!
Very thorough product information.
Pleasant and patient customer service.
Products fulfill a user's specific needs.
28 sierpnia 2025
Electronic Manatee System Parts
Ordering & receiving products went well. No hassle which is a great comfort.
22 sierpnia 2025
the team are very helpful
the team are very helpful in the whole purchase process. they helped to choose the right components and guided me through the installation and start-up. very pleased by the results!
21 sierpnia 2025
The packing handle with care and…
The packing handle with care and safely. And the item as described . Thank you for your work.
13 sierpnia 2025
Great experience
Great experience. They had the test adapter I was looking for in stock ( instead of waiting 5 weeks to receive it from the supplier).
I'm only putting 4 instead of 5 stars because as a first customer ( international), I was not able to simply pay via credit card (even with a US card), which made the payment a bit more cumbersome.
12 sierpnia 2025
Online price of a pump part was wrong supposedly
Online price of a pump part was wrong. Spoke with Louie on phone previous day and confirmed price was accurate! I asked about purchasing 2 of the same item and he said he’d check on availability and email me back! No email by next day so I called he stated price was not right- didn’t know what price was just knew it wasn’t right
Figure that one out so my wife ordered 5 pieces to make the hundred dollar order and of course it was canceled
If this would have been any reputable box store or anyone else with integrity they would have honored the price that was wrong but didn’t even know what correct price was
My suggestion, buy off of a company that will stand behind their products and have your back and own their mistakes and not lie to you in an email so they cover their ass to higher ups
Good job Louie
20 sierpnia 2025
Opinia niezależna
Odpowiedź od Instrumart
Hello Don,
I’m very sorry to hear about your experience and the frustration this caused. We strive to provide accurate pricing and clear communication, and it’s clear we fell short here. I’ll be following up with our team to make sure situations like this are handled better in the future. Thank you for your feedback, and I apologize again on behalf of Pump World.
Take care,
Lindsey Dion
Order Management Team Lead
Every thing was smooth,No Issues.
Every thing was smooth,No Issues.
Pleasant experience.
6 sierpnia 2025
I found a spare part that was quite…
I found a spare part that was quite difficult to find. The purchase was quick and easy.
1 sierpnia 2025
Ignored multiple emails on a technical query
I had technical questions about the products I bought. I emailed Patrick McGaw who replied without adequately answering my question. Then he ignored my next 4 emails sent over nearly 2 months. I also emailed Sales to check that Patrick still worked for the company, but after 11 days I've had no reply from Sales either.
11 czerwca 2025
Opinia niezależna
Odpowiedź od Instrumart
Hi Paul,
Thank you for bringing this to our attention, and I’m truly sorry for the frustration you’ve experienced. It looks like your follow-up emails were unfortunately missed in Patrick’s inbox, which is why you didn’t get the timely responses you should have.
Patrick will be giving you a call shortly to address your technical questions directly and ensure everything is resolved. We appreciate your patience and the opportunity to make this right.
Best,
Lindsey Dion
Order Management Team Lead
Excellent and Knowledgeable Service
I called twice and both times received probably the best customer service I've had in 20 years.
23 czerwca 2025
Technical support was very good
Technical support was very good. Delivery was better than originally promised.
2 lipca 2025
Knowledge and availability
Knowledge and availability. Able to ship same day as order. very good!
1 lipca 2025
Reliable stock values
Reliable stock values. Sales rep convinced that items are indeed in stock and ready for immediate shipping.
Order process went smooth.
18 czerwca 2025
prompt response (which I like the…
prompt response (which I like the best). friendly and politely communication
25 czerwca 2025
The company personnel were helpful and…
The company personnel were helpful and got the gauge calibrated right away, I did alert them to the address change but they did not change it and my gauge ended up in another state.
24 czerwca 2025
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.