The wood received has always been of good quality from instant logs. My only grumble with my last delivery was that I had ordered 2 bulk bags and expected them to arrive as per the picture on the o... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
This is a great company, the only one I know that delivers high quality kiln dried logs for log burners normally the next business day. Other companies I've tried all take weeks usually. The couriers... Zobacz więcej
Reakcja na opinię
Logs were delivered dry and they burned hot straight away. Service was helpful, friendly and efficient. I ordered shortly before Christmas when others had let me down and InstantLogs were great. A spe... Zobacz więcej
Reakcja na opinię
Having just started using this company i find that the administration side is excellent but after admin sorted its the haulier who lets co.pany down Payment always paid up front so all you want is... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Drewno opałowe
- również w kategorii:
- Bojlery i ogrzewanie
- Dostawca paliw
- Dostawca węgla
- Paliwa stałe
- Sklep z drewnem
Napisane przez firmę
At Instant Logs, we are proud to be a trusted supplier of high-quality firewood logs, wood pellets, and briquettes across the UK. We are Ready to Burn approved, ensuring that all our products meet stringent quality standards for efficiency and environmental responsibility. Where applicable, we also offer FSC-certified products, demonstrating our commitment to sustainability and responsible sourcing. Our range includes low-moisture kiln-dried logs, which provide superior burning performance with reduced emissions. We supply firewood logs in a variety of hardwoods, including ash, birch, oak, and hornbeam, ensuring we cater to different preferences and heating needs. For added convenience, we offer our products in various formats, including bulk bags, nets of wood, and heat logs such as Shimada and Pini Kay. In addition to firewood logs, we provide premium wood pellets and briquettes, perfect for biomass boilers and wood-burning stoves, offering long-lasting heat and high efficiency. Whether you're looking for bulk orders or more convenient packaging, we ensure fast and reliable delivery to keep your home warm all year round. At Instant Logs, we pride ourselves on exceptional customer service and the quality of our products. We strive to offer the best heating solutions, whether you're after heat logs, briquettes, or wood pellets, with sustainability at the heart of everything we do. Choose Instant Logs for reliable, eco-friendly fuel.
Next Day Delivery
Napisane przez firmę
- Need your products quickly?
- Need your firewood logs, wood pellets, or briquettes fast? At Instant Logs, we offer a reliable next-day delivery service, perfect for when you need high-quality fuel in a hurry. Whether it's a bulk order of logs or a few nets for convenience, we ensure your products arrive quickly so you're never left out in the cold. Trust us for fast, efficient delivery when you need it most!
Dane kontaktowe
Stanmore Industrial Estate, UNIT 3, WV15 5HP, Wolverhampton, Zjednoczone Królestwo
- 0121 389 8536
- info@instantlogs.co.uk
- instantlogs.co.uk
4,8
Doskonała
314 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 miesiąca
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I would like to say the gentleman was…
I would like to say the gentleman was so polite happy even when it was is last drop off and he helped me and my sister so much by driving up my driveway and putting the pallet in my garage I must be honest there isn’t many kind people around these days as I thought this was so lovely of him can’t thank him enough as you see if he didn’t help me and my sister we would have had to lift it all by hand and definitely would have taken a few hrs too so I am grateful to him for helping us
Hopefully I meet him again when I re order some logs again
And thank you to Rebecca too as she is a lovely lady as well so helpful too
Kind regards
Sharon 🙂
23 października 2025
Opinia niezależna
Odpowiedź od InstantLogs
Hi Sharon,
Thank you so much for your kind words! We’re delighted to hear that the team went above and beyond to help you and your sister, it’s wonderful to know it made things easier for you. We’ll be sure to pass on your thanks to both the delivery gentleman and Rebecca. We look forward to assisting you with your next order.
Kind Regards,
The Instant Logs Team
Wonderful help from Rebecca…
Wonderful help and support from Rebecca and delivery company. Beyond expectations! Much appreciated. Great communication
17 października 2025
Opinia niezależna
Odpowiedź od InstantLogs
Hi Paul,
We truly appreciate your kind words. It’s wonderful to hear that Rebecca went above and beyond to support you, we’ll be sure to share your feedback with her. Thank you for taking the time to let us know.
Kind Regards,
The Instant Logs Team
Great Service
Just used these guys for the second time. Great service and great product. Previous supplier really let me down so sticking with InstantLogs
20 października 2025
Opinia niezależna
Odpowiedź od InstantLogs
Hi Peter,
Thanks so much! We're delighted to hear you’re happy with our service and products. We really appreciate your trust in Instant Logs. We’ll keep working hard to make sure every order meets your expectations!
Kind Regards,
The Instant Logs Team
Odpowiedź od InstantLogs
Hi Duane,
Thank you so much for your kind words! We’re really glad to hear you found the ordering process easy, the packaging solid, and the logs amazing, that’s exactly what we aim for.
We really appreciate your support and hope to see you again soon!
Best regards,
The Instant Logs Team
Great service
30 września 2025
Odpowiedź od InstantLogs
Hi,
Thank you for your kind feedback! We’re really glad to hear you were happy with the service.
Kind regards,
The Instant Logs Team
Very good service
Very good service. Thanks again for another fast efficient service
26 września 2025
Odpowiedź od InstantLogs
Hi David,
Thanks so much for your continued support and kind words! We're really pleased to hear you were happy with the fast and efficient service again. Always a pleasure to deliver to our loyal customers, we appreciate you choosing us!
Best wishes,
The Instant Logs Team
Excellent service but a better delivery…
Excellent service but a better delivery notification would be good, ordered 2 large crates Sunday, delivery Tuesday, perfect, except I had to call the delivery company for an estimated time, most of us cannot wait in all day for delivery, however, easy web site to order, logs are the best I have had in over 20 years, will definitely be buying all my logs from Instant Logs, thank you
30 września 2025
Opinia niezależna
Odpowiedź od InstantLogs
Hello,
Thanks for your great feedback and for your order! We're thrilled to hear you're happy with the quality of the logs and found the website easy to use. We really appreciate your note about delivery notifications, that's valuable feedback and something we’ll look into improving. It's great to know we’ve earned your trust for future orders!
Best wishes,
The Instant Logs Team
So far so good...
I haven't used the wood yet but the delivery was as quick as promised and the driver friendly and helpful - and the wood (Ash) lookes good, along with kindling and lighters at a reasonable price. Looking forward to some warm winter nights!
23 września 2025
Odpowiedź od InstantLogs
Hi Graham,
Thanks so much for your kind review! We're really glad to hear the delivery went smoothly and that you're happy with the look of the Ash, kindling, and lighters. We hope you enjoy plenty of cosy, warm nights this winter!
All the best,
The Instant Logs Team
Odpowiedź od InstantLogs
Hi Kevin,
Thank you for your feedback! We're glad to hear you were happy with the product and the efficient delivery.
We appreciate your support and look forward to serving you again.
Best regards,
The Instant Logs Team
Nets delivered on a pallet as usual.
Nets delivered on a pallet as usual.
Nice dry logs and all set for winter!
15 września 2025
Odpowiedź od InstantLogs
Hi Steve,
Thank you for your kind words! We're glad to hear the nets were delivered as expected and that you're happy with the logs. It's great to know you're all set for winter. We appreciate your support and look forward to serving you again!
Kind regards,
The Instant Logs Team
I was surprised how quick it was
I hadn't used these guys before, but I was pleasantly surprised- pricing seemed competitive and they delivered the next day. Not much more you could ask for, really.
4 września 2025
Odpowiedź od InstantLogs
Hi Martin,
Thanks for taking the time to leave such a great review! We're really glad to hear we exceeded your expectations, especially as a first-time customer.
It’s great to know our next day delivery and competitive pricing hit the mark. We couldn’t ask for better feedback and look forward to helping you again in the future!
Kind Regards,
The Instant Logs Team
Odpowiedź od InstantLogs
Hi Diane,
Thanks so much! We're really pleased to hear you're happy with the logs. It's great to know everything met your expectations.
Kind Regards,
The Instant Logs Team
Quick easy delivery
5 września 2025
Odpowiedź od InstantLogs
Hi,
Thank you for your great feedback! We're so glad to hear the delivery was quick and easy for you.
Kind Regards,
The Instant Logs Team
Impressed with the next day ( Saturday)…
Impressed with the next day ( Saturday) deliver. The whole process from ordering to easy delivery was really good and couldn’t be faulted.
5 września 2025
Odpowiedź od InstantLogs
Hi Andy,
Thank you so much for your kind words! We're thrilled to hear that you were impressed with the next day (Saturday) delivery and that the entire process. We work hard to make sure everything runs smoothly for our customers, so it's always great to hear when we've hit the mark.
Thanks again for your feedback!
Kind Regards,
The Instant Logs Team
Odpowiedź od InstantLogs
Hello Keith,
Thanks so much for your review! Glad we could get your order out quickly and provide great service.
Kind Regards,
The Instant Logs Team
Odpowiedź od InstantLogs
Hello Josh,
Thanks so much! We’re glad you found our service fast and helpful, we really appreciate your support!
Kind Regards,
The Instant Logs Team
Quick delivery and good value
Quick delivery and good value. If there was any slight criticism it’s that were quite a few small logs/kindling sized sticks but that’s really a fairly minor criticism.
6 sierpnia 2025
Odpowiedź od InstantLogs
Hi Robert,
Thank you for your kind review. We’re pleased to hear you were happy with the delivery and the value of your order. We appreciate your note regarding the smaller logs and will take it into consideration. We hope you enjoy your firewood and look forward to serving you again.
Kind Regards,
The Instant Logs Team
Good quality and quick delivery
14 lipca 2025
Odpowiedź od InstantLogs
Thank you for your kind review! We're glad you were happy with the quality and speed of delivery. We appreciate your support!
Kind Regards,
The Instant Logs Team
This is the 5th delivery of logs this…
This is the 5th delivery of logs this year. Outstanding service simple to order and next working day delivery you even get to keep the pallets for kindling.
30 marca 2025
Odpowiedź od InstantLogs
Hello Ian,
Thank you so much for your continued support! We're thrilled to hear you're happy with the service and the convenience of next-day delivery. It's great that you’re also making use of the pallets for kindling. We truly appreciate your feedback and look forward to delivering more logs to you soon!
Kind Regards,
The Instant Logs Team
Odpowiedź od InstantLogs
Hello Andrew,
Thank you so much for your kind words! We're thrilled to hear you had a great experience with our communication and delivery. We're also glad you’re happy with the product.
Kind Regards,
The instant Logs Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.