Instamove .com.au Recenzje 

249
•
Wynik TrustScore: 5 na 5

4,8

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Christian and William are very friendly and helpful. They have high efficiency and protect all our stuff safely. They have great communication and thank you for everything today! Gracias!😆 Highly... Zobacz więcej

Oceniono na 5 z 5

Julien and Cristian assisted us with our move on 1st October. They came on time, was prompt in their communication, and was easy to work with. They were both very efficient and quick with their moves.... Zobacz więcej

Oceniono na 5 z 5

The Instamove team of Nicolas, Juan and Alan were extremely polite, professional and very hard working. They were also very cheerful and nothing was too much of a problem. They clearly explained wh... Zobacz więcej

Oceniono na 5 z 5

I had Bruno and Nisim help me move and they were absolutely amazing. They were super lovely and extremely efficient. I definitely recommend this company. They packed my items with caution and th... Zobacz więcej

Informacje dotyczące firmy

  1. Usługa transportowa

Napisane przez firmę

Removals removalists Melbourne Australia Moving houses house We are a removals Company based in Melbourne moving in all parts of Australia . Interstate Victoria NSW South Australia Queensland removalists, Small and big jobs


Dane kontaktowe

4,8

Doskonała

Wynik TrustScore: 5 na 5

249 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Odpowiada na 57% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 miesiąca

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,8

Wszystkie recenzje

(249)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 169

Napisz recenzję
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Oceniono na 5 z 5

Instamove communicated well throughout…

Instamove communicated well throughout the whole process and were punctual, polite and so efficient on the day. Very friendly team and so careful with my items. They even moved things up to rooms. Highly recommend.

14 kwietnia 2026
Opinia niezależna
Oceniono na 5 z 5

Absolutely amazing experience.

Absolutely amazing experience.
I needed help getting a super heavy massage chair from my garage up a flight of stairs into the house, and they handled it like total pros.
They were on time, friendly, and clearly knew what they were doing—no stress, no damage, just smooth and efficient from start to finish. What I thought was going to be a nightmare job turned out to be quick and easy thanks to them.
Highly recommend if you need reliable help with heavy or tricky moves. Will definitely use again!

14 kwietnia 2026
Opinia niezależna
Oceniono na 5 z 5

Booked through 2men and a truck

Booked through 2men and a truck, 13/4/26, yet Edward & Pouchi, 2 young south American men from Chilie were third party contractors @ Roomovers & represented these brands & did a fantastic job . They were a little late but advised us by text message & email in advance. Communication was friendly & great all round. They were very professional, wrapped items securely, worked efficiently and always asked if need be. Smart thinking & stacked the items in the truck like experts in a Tetris game lol. Price was competitive and obtaining a online quote was easy. Handled everything with care & I would recommend them to anyone needing furniture removalists. Ratings are important these days, 5/5 well done maties. Regards Jamie T.

13 kwietnia 2026
Opinia niezależna
Oceniono na 5 z 5

Highly recommend!!

Easy communication and moved times happily the afternoon before as the collection of our keys got pushed back. Felipe and Wesley worked hard and took care of all our belongings. Would highly recommend this company for any move!

9 kwietnia 2026
Opinia niezależna
Oceniono na 5 z 5

Fantastic.

Fantastic.
Arrived promptly, showed a high level of care and professionalism.
Were very prompt and did a fantastic job.
Extra thanks to Juan and Miguel for making the move so easy

10 kwietnia 2026
Opinia niezależna
Oceniono na 1 z 5

broken TV, staircase, and entrance gate

I had a very disappointing experience with Instamove. During our recent move, the movers broke our TV, and the situation was handled very poorly from that point on.
Instamove used third-party contractors to carry out the move, and after the damage occurred, they refused to take responsibility or compensate us for the broken TV. The workers didn’t give warning on transport of TV without a box. They took items and did NOT handle our items with due care and skill. The movers broke our TV, damaged the stairs, and also hit the gate entrance of the other property during the move - all with documentation and proper reporting at sign off.
As a customer, you trust a moving company to handle your belongings with care and to take accountability if something goes wrong. Unfortunately, that did not happen here. The lack of responsibility and unwillingness to compensate for damaged property is extremely disappointing and unprofessional. I would strongly recommend that anyone considering Instamove carefully review their policies around third-party contractors and damage claims before booking. Based on our experience, customer protection and accountability are major concerns. We are in the process of escalating with legal authorities to claim damages done to our property and appliances. The compensation for broken items is only a fraction and not market value.
Second, they kept emphasizing time pressure - no written record or truth behind us pressuring anyone in fact they took their time of 7hrs total instead of the noted time of 4 which we did not complain about.
Not worth the money, go for those who highly skilled workers under thesame company, not contractors.

26 marca 2026
Opinia niezależna
Logo Instamove .com.au

Odpowiedź od Instamove .com.au

Hi AYcc,

Thank you for the review, and we’re sorry to hear that you were unhappy with your experience.

We have been in touch with you directly regarding this matter and have reviewed the concerns raised. The crew assigned on the day were among our top-performing teams, and like many moving companies, we work with a mix of in-house staff and trusted third-party removalists who have partnered with us for many years to help accommodate different moves and scheduling requirements as per highlighted on our terms of trade.

As part of our efforts to resolve this amicably, we have already made an offer in line with our policies, which we believe is fair and more than reasonable in the circumstances. We remain open to resolving this matter directly with you.

Our review also found that this was a large and demanding move, and the team was working under considerable pressure on the day due to the scale of the job and the time expectations involved. While we understand your frustration, this context is important in understanding the circumstances surrounding the move.

We are sorry the experience did not meet your expectations and remain willing to continue working toward a resolution.

Instamove Team

Oceniono na 5 z 5

Santiago & Jere were awesome

Santiago & Jere were awesome. Polite, friendly and incredibly strong!!! It was a long day and they worked tirelessly couldn't recommend them any more highly.

16 marca 2026
Opinia niezależna
Oceniono na 5 z 5

Instamove were incredible!

Instamove were incredible!! Bruno and Davi were so friendly, efficient and careful with all my belonging. Will definitely use again!

2 kwietnia 2026
Opinia niezależna
Logo Instamove .com.au

Odpowiedź od Instamove .com.au

Hi Amber,

Thank you for your kind feedback! We’re delighted to hear you had a great experience. Looking forward to helping you again in the future!

Instamove Team

Oceniono na 5 z 5

Ivan and Victor eased our move

Ivan and Victor were excellent and conducted the move very professionally. Both were very friendly and really took time and care with all the furniture and moving and ensuring no damage to the furniture or walls. Definitely recommend!

27 marca 2026
Opinia niezależna
Logo Instamove .com.au

Odpowiedź od Instamove .com.au

Hi Rajeev,

Thank you for your kind feedback! We’re delighted to hear you had a great experience. Your support means a lot to us, and we’ll be sure to share your comments with our crew. Looking forward to helping you again in the future!

Instamove Team

Oceniono na 5 z 5

Alan and Angelo were really nice

Alan and Angelo were really nice, thoroughly professional yet very kind. Amazing team!

31 marca 2026
Opinia niezależna
Logo Instamove .com.au

Odpowiedź od Instamove .com.au

Hi Sonya,

Thank you for your kind feedback! We’re delighted to hear you had a great experience. Your support means a lot to us, and we’ll be sure to share your comments with our crew. Looking forward to helping you again in the future!

Instamove Team

Oceniono na 5 z 5

Instamove was really great to deal with…

Instamove was really great to deal with from start to finish. Communication and information was 1st class.
Bruno and Davi made moving house so easy. Their great attitude, communication and efficiency was fantastic.
Definitely recommend them for future moves

30 marca 2026
Opinia niezależna
Logo Instamove .com.au

Odpowiedź od Instamove .com.au

Hi Salvatore,

Thank you for your kind feedback! We’re delighted to hear you had a great experience. Your support means a lot to us, and we’ll be sure to share your comments with our crew. Looking forward to helping you again in the future!

Instamove Team

Oceniono na 5 z 5

Alan and Felipe is very friendly, fast and helpful.

Alan and Felipe is very friendly, fast and helpful.
We have a good experience with instamove.
Highly recommend removalist company.

28 marca 2026
Opinia niezależna
Logo Instamove .com.au

Odpowiedź od Instamove .com.au

Hi Tommy,

Thank you for your kind feedback! We’re delighted to hear you had a great experience. Your support means a lot to us, and we’ll be sure to share your comments with our crew. Looking forward to helping you again in the future!

Instamove Team

Oceniono na 5 z 5

Alan and Guilherme moved me today

Alan and Guilherme moved me today. Prompt arrival, great communication especially as I had to leave them to go to work. Text me with updates and picturs. Protected my belongings with necessary wraps/covers. Highly recommend.

28 marca 2026
Opinia niezależna
Logo Instamove .com.au

Odpowiedź od Instamove .com.au

Hi there,

Thank you for your kind feedback! We’re delighted to hear you had a great experience. Your support means a lot to us, and we’ll be sure to share your comments with our crew. Looking forward to helping you again in the future!

Instamove Team

Oceniono na 1 z 5

I hired Instamove because of the…

I hired Instamove because of the excellent reviews I've seen in comparison to many others. Unfortunately I was extremely let down. At first, they seemed to be on the ball with getting things accomplished, however I didn't realise the lack of cautiousness they had with my belongings. They left my OLED tv out in the sun which now has a display problem, and did not cover it with proper care, and my glass dining table is completely unstable and will not stand properly. Moreover, they had quoted around 1400 for the move of most of my belongings which I found reasonable as there was quite a bit of furniture and we were using a large truck because the distance was around 30km away, but by end, including reassembling, it took them over 12 hours total costing me over 2 grand and they didnt even get to reassembling everything! It should NOT have taken 2 grown men to fix together a single tallboy more than 3 hours to put it together and it's still unfinished. There are scratches all over the walls in the BRAND NEW HOUSE from their lack of competence. I'm a single woman and I feel like I have been taken advantage of. I reported the damages to the company whom then said that TV damages are apparently not covered...?? I especially asked them for care with the TV as my car couldn't fit it. I'm truly very disappointed considering all the incredible reviews that this company was given that this was my moving experience.

25 marca 2026
Opinia niezależna
Oceniono na 5 z 5

Best removalists ever

Best removalists ever. The guys were great & used their own initiatives to navigate through obstacles.
Well done latinos!👍

27 marca 2026
Opinia niezależna
Logo Instamove .com.au

Odpowiedź od Instamove .com.au

Hi Michael,

Thank you for your kind feedback! We’re delighted to hear you had a great experience. Your support means a lot to us, and we’ll be sure to share your comments with our crew. Looking forward to helping you again in the future!

Instamove Team

Oceniono na 5 z 5

Excellent company

Excellent company, no problems, went really easy and they are really nice.
Good communication and customer service ⭐️⭐️⭐️⭐️⭐️ Thank you 😊

26 marca 2026
Opinia niezależna
Logo Instamove .com.au

Odpowiedź od Instamove .com.au

Hi Catherine,

Thank you for your kind feedback! We’re delighted to hear you had a great experience. Your support means a lot to us, and we’ll be sure to share your comments with our crew. Looking forward to helping you again in the future!

Instamove Team

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