Instamove .com.au Recenzje 

249
•
Wynik TrustScore: 5 na 5

4,8

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Christian and William are very friendly and helpful. They have high efficiency and protect all our stuff safely. They have great communication and thank you for everything today! Gracias!😆 Highly... Zobacz więcej

Oceniono na 5 z 5

Julien and Cristian assisted us with our move on 1st October. They came on time, was prompt in their communication, and was easy to work with. They were both very efficient and quick with their moves.... Zobacz więcej

Oceniono na 5 z 5

The Instamove team of Nicolas, Juan and Alan were extremely polite, professional and very hard working. They were also very cheerful and nothing was too much of a problem. They clearly explained wh... Zobacz więcej

Oceniono na 5 z 5

I had Bruno and Nisim help me move and they were absolutely amazing. They were super lovely and extremely efficient. I definitely recommend this company. They packed my items with caution and th... Zobacz więcej

Informacje dotyczące firmy

  1. Usługa transportowa

Napisane przez firmę

Removals removalists Melbourne Australia Moving houses house We are a removals Company based in Melbourne moving in all parts of Australia . Interstate Victoria NSW South Australia Queensland removalists, Small and big jobs


Dane kontaktowe

4,8

Doskonała

Wynik TrustScore: 5 na 5

249 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 57% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 miesiąca

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,8

Wszystkie recenzje

(249)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 168

Napisz recenzję
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Oceniono na 5 z 5

The team made the move very simple

The team made the move very simple. Great communication with the timing of collection The team wrapped the items that could open with shrink-wrapped and secured everything so well. Would use there service again.

23 czerwca 2026
Opinia niezależna
Oceniono na 5 z 5

Instamove - Excellent Service

Our experience with Instamove was excellent. Efficient, reliable, and great to work with. Alan and Luca were wonderful. We highly recommend their moving services.

23 czerwca 2026
Opinia niezależna
Oceniono na 5 z 5

Successful move of 5 bedroom family home

Our move was successful and went smoothly.
The communication prior to our move was helpful. The movers were punctual, professional and would regularly check with us how we would like things done throughout the day. Would recommend this company.

19 czerwca 2026
Opinia niezależna
Oceniono na 5 z 5

Was able to organise a same day…

Was able to organise a same day appointment and within 1 hour Instamove sent Alan and Luca (Sydney) to do the job for me. The boys were fantastic very professional and friendly everything was moved without any problems I would highly recommend Instamove thanks again for the great service .

15 czerwca 2026
Opinia niezależna
Oceniono na 5 z 5

Instamove are exceptional!

We can't recommend this company highly enough. From first contact to the conclusion of our move, communication from instamove was excellent and on point at all times. They phoned ahead and showed up on time. Juan Ramirez, Christian O and Nicolas worked solidly all day long with smiles on their faces. It seemed like nothing was too much trouble for these guys. They're an absolute credit to the company!

23 maja 2026
Opinia niezależna
Oceniono na 5 z 5

Daniel and Alexander = perfect removalists

Daniel and Alexander were the ultimate professionals and made what was a challenging move very smooth. I'd recommend them to anyone. Thanks guys and see you next time. Instamove as a company was quick to respond to a query lodged (on a public holiday) and we had the truck booked before I had the chance to look for alternatives. Perfect overall.

9 czerwca 2026
Opinia niezależna
Oceniono na 5 z 5

Happy mover

Julien and David were super friendly and helpful and very efficient - thanks very much.

5 czerwca 2026
Opinia niezależna
Oceniono na 5 z 5

Josh & Fernando were utterly amazing!

Josh & Fernando were utterly amazing! They turned a very emotional move into a memory of laughs and steps forward to my new life. They were so efficient that I didnt have time to take photos. I will recommend these two till the cows come home. Efficient, thoughtful, careful and considerate hard working fellas. It's workers like these two that are the backbone of a respectful organisation. Everything from my online booking, confirmations messages and same day check in was an utter breeze. Highly, highly recommend this service and Josh & Fernando. Thank you again.

4 czerwca 2026
Opinia niezależna
Oceniono na 1 z 5

I was asked to keep quiet about my…

I was asked to keep quiet about my hideous experience with this company but I cannot. I hired this company for my move in November and it was nothing short of traumatic. I am STILL finding broken items they dumped on my garage and took off early - they did not wrap or take care of anything (yes i paid for premium services) DO NOT RECOMMEND - please go elsewhere - they broke several of my beautiful wooden furniture items, broke a bottle in my vacating home, when i caught him sweeping it up, he laughed and shrugged, every time I walk past my wooden bedframe I see the damages and chunks out of it and it makes me amgry. I should have gone for full compensation

25 listopada 2025
Opinia niezależna
Logo Instamove .com.au

Odpowiedź od Instamove .com.au

Hi there,

Thank you for sharing your feedback. We’re sorry to hear that you were unhappy with your moving experience.

We understand your concerns and can confirm that this matter was previously reviewed and resolved with you directly following your move in November 2025. We appreciate the opportunity we had at the time to discuss your concerns and work towards a resolution.

If there is anything further you would like to discuss, please feel free to reach out to our Support Team.

Instamove Team

Oceniono na 5 z 5

Love love loved this company!

Love love loved this company!!

From the beginning they were very transparent with costs and fit me in the following day for an emergency removal. Isaac and David came on time, were friendly and did everything to perfection, they took care in everything they did and worked around our schedule. No damages or scratches!

The company itself is a little pricey but so worth the money and peace of mind!!

30 maja 2026
Opinia niezależna
Oceniono na 2 z 5

Beware, do your research and go with someone else

**BEWARE** the quote provided was much lower than what it actually ended up costing. I think I was given a sub-contractor moving team which was disappointing. One of the removalist’s spent a lot of time down in the truck instead of actually helping to get boxes out. It would have saved me time and money if he actually did his job. He mostly helped just with the large furniture items and the other removalist was moving out the boxes. I know this because I was also going up and down the stairs and really only saw this one removalist with the boxes. I even helped get the smaller items out on both ends down to the truck and into the storage unit and everything was well packed and ready to go and it still ended up costing on the upper end of their estimate even with me helping. It cost over $800 to move a small one bed apartment’s contents about 20 minutes away. I have logged a dispute over the cost as they have tried to claim I was 5 mins into the next 30 minutes block (they charge in 30 minute blocks) meaning they charged for the full 30 minutes but I have time stamped evidence that they were within 3.5 hours, not over 3.5 hours. They are only getting two stars because everything got from my unit into storage without being broken. However do keep and eye on them as I had a box with two tapes wrapped around the entire box which were “kitchen” and “fragile” and they had this hanging off the side of a trolley. I had to ask them to move it somewhere more secure. I wish I had read more of these reviews before booking with Insta move. At some stage I will need to move out of my storage unit and it’s highly unlikely I will be using Insta move again. The service I thought I was going to get based off the Insta move website versus what I actually got was completely different and quite disappointing.

28 maja 2026
Opinia niezależna
Logo Instamove .com.au

Odpowiedź od Instamove .com.au

Hi Emma, thank you for taking the time to share your feedback.

We're sorry to hear that your experience didn't fully meet your expectations.

As soon as you contacted us with your concerns, our team reviewed the matter and worked with you directly to reach a fair resolution. We carefully considered your feedback regarding the final cost, the time spent on site, and the service provided by the crew.

For transparency, all of our moves are billed in 30-minute increments, as outlined in our Terms & Conditions, and this rounding is applied automatically by our booking system. That said, if a customer believes there has been an issue with the recorded time or the service provided, we encourage them to contact us so we can investigate promptly. In your case, we reviewed the details, took your feedback on board, and shared your comments with our operations team to help us continue improving our service delivery.

Following our review, we processed the agreed refund for the disputed 30-minute charge, together with an additional 10% goodwill adjustment. While we appreciate that this doesn't change your experience on the day, we hope it demonstrates our commitment to listening to our customers, addressing concerns promptly, and resolving matters fairly whenever possible.

Thank you again for your feedback. It plays an important role in helping us continually improve the service we provide.

Instamove Team

Oceniono na 5 z 5

I could not be happier

I could not be happier. Both Sandro and Ludo were so kind and worked so hard. They are a true asset to Instamove. Everything was well cared for. I would definitely recommend instamove.

Sandra Callaghan

29 maja 2026
Opinia niezależna
Oceniono na 5 z 5

Phenomenal! Very happy.

Phenomenal! We crazy people decided to move with a 5 week old newborn and we were door to door completed within 4 hours. Eman, Kala, and Milan were incredibly professional with great communication. Great competitive price as they were so quick with the hourly rate. Would 100% use again!

30 maja 2026
Opinia niezależna
Oceniono na 5 z 5

Instamove for the win

I have used Instamove twice and they have been fantastic each time. I had 2 flights of stairs and the boys put their head down and got to it! They are very reasonable priced too. Will defintely be using them again.

25 maja 2026
Opinia niezależna
Oceniono na 5 z 5

Moving with Instamove - they made it easy.

Fernando Garzon & Nicolás who moved me recently were the best help & made the process so easy. On time & organised - I could not thank them enough. I have used Instamove twice now in this move - professional & there communications - fantastic. No hesitation not too recommend Instamove & especially Fernando & Nicolas who moved me.

15 maja 2026
Opinia niezależna

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