Liam Brennan and Charlie Dixon were very professional, friendly and did the job to a high standard. They were very approachable and didnt mind us mentioning concerns or issues we wanted resolving. Alt... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Freddie and Cody arrived on time and were very personable. They explained what was going to happen and did their job professionally. They tidied up very well considering the nature of the job. W... Zobacz więcej
Marcus - 103654 Marcus was the consummate professional. He ensured I understood each part of the process and gave an explanation even I could understand! Marcus looked out for me as a customer and pr... Zobacz więcej
Josh and Ash came to take soil and root samples. They both worked very hard in difficult hot weather. But what I liked the most about them was their willingness to inform me at each stage what they... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Innovation Group have been managing critical incidents in the car and home on behalf of some of the world's leading insurers, brokers and MGAs for over 25 years. A technology driven solution to claims management working with clients on Accident and Repair Management, Subsidence, General Perils, Loss Adjusting and Underground Services. We offer a digitally connected claim experience across our supply chain that ensures a frictionless, jargon-free, and transparent claim journey with customers at the heart of what we do. Our in-house services include: • Vertically Integrated Supply Chain • Research and Development Division • Soils and Plant/Root Laboratories • Market leading expertise across Domestic and Commercial Property, Casualty and Specialist Losses • A Partnership Approach to End-to-End Claims Management • Innovative Technology Solutions. We are chosen as the trusted partner of many UK MGAs and insurers to deliver the journey their customers expect, and the savings their book demands. https://innovation-group.pagetiger.com/btluxcn/1
Dane kontaktowe
Bembridge House, 1300 Parkway, PO15 7AE, Whiteley, Fareham, Zjednoczone Królestwo
- innovation.group
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 64% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Thankyou Allan
Allan turned up on time and had to wait to gain access but he showed no issue with having to wait which I really appreciated. During the job he showed me the process and the problem and had to work really hard to access the pipe again, showing no problem with this. The finish was left perfect.
Bill and Ben are welcome any time
Bill and Ben are welcome any time, top chaps and very nice to have them here.
Happy with the service received
Allan was very polite, turned up on time, explained what he needed to do and then did it - well.
Polite, Courteous and efficient…
Phill and Craig were both courteous and polite, they worked efficiently and quickly and ensured that everything was left clean and tidy.
Poor communication
So far, I have received a letter from Innovation through a company called Environmental Services, that was sent to an address of another house in the same street, regarding a matter. The letter was posted on 01.05.26. It took 9+ days to get the letter to me, which had an incorrect address. A kind neighbour knocked on a number of doors to identify the house and eventually passed the letter to me. What basic, shoddy work on your part.
Also please change your standard response when other customers are unhappy with the experience of dealing with Innovation Group and Environment Services. It's an awful way to manage people who are trying to resolve an important matter.
Allan and James did a great job…
Allan and James did a great job replacing our rest bend for the SVP. Minimum of mess and great job patching the concrete they had to escavate to access the old pipework.
Strong service
Ben and bill were great. Fast and efficient, friendly, and good communicators
My Wife & I were very impressed by the…
My Wife & I were very impressed by the Team from the Innovation Group. They found and fixed the leak in our water main within the day. But what was most impressive was how neat the work was and how excellent the clearing up afterwards. Despite them trenching down some 1.5 metres through sodden earth and muck. Once they had finished you would barely notice they had been. Excellent
Danny & Jason are great and offer a…
Danny & Jason are great and offer a very professional service
Repairs to drains
Allan and James repaired/replaced our damaged outside drainage pipes on 6th and 7th May '26. They were on time, very tidy, and willing to explain each step of the process. They resolved one or two unexpected issues expertly and left the area tidier than it was before they started.
Charlie and Chris were brilliant!
Charlie and Chris were brilliant! They arrived with a smile, could laugh and joke to put me and ease and above all were tidy!!! My grandma rang me after to tell me how great they were and asked to put this review as they deserve all the recognition they can get. 10/10 thank you.
Both Declan & Brendan arrived on time…
Both Declan & Brendan arrived on time and set about their task immediately. They were courteous and very tidy in their work.
On completion you would not know they had been. Excellent work and good service.
Innovation Excellence
The Innovation underground team were excellent. Kim and Ronnie knew exactly what was required, worked to install a new soakaway and pipework. They were friendly and thoroughly professional.
The team
The 2 chaps turned up and were really friendly, helpful, tidy and explained well what was going to happen. I have been so anxious about this issue but they were great. They moved the garden furniture and pots out of the way for me, they put everything back and tidied up after. Really good. Please thank them again.
Punctual & good workers
Danny and Jason arrived on time, explained exactly what they were doing and left our patio neater then when they arrived. Very pleased with their work.
Two excellent workers!
Today we had two gentlemen, Danny and Jason from Innovation Group do a job at the back of our house to investigate subsidence in our conservatory. They arrived at exactly 8am as promised and wasted no time in getting to work. Before they behave the job they explained exactly what they were going to do and how long it would take. True to their word, they finished in just over the hour and the patio was left better than they found it, regrouted, clean and tidy. These two gentlemen work fast and efficiently, were incredibly polite and professional. Excellent work.
Liam and Charlie were superb! (Job No 004443)
Liam and Charlie were superb. They fixed my damaged pipe after 4 days of intense work. They were polite, knowledgeable and very professional. They provided regular updates and explained the process from start to finish. I would definitely recommend them for future jobs.
The whole Innovation Group Team have been amazing. I couldn't recommend them enough.
Danny and Jason came to my property to…
Danny and Jason came to my property to take soil samples they were thoroughly professional and did a great job.
Chris and Charlie were on time and…
Chris and Charlie were on time and carried out the work to resolve the leak. Chris was very helpful and explained how this work would be done. They worked hard to find the leak and then eliminate that point of leakage, with the least possible disruption. Both very professional and fine ambassadors for your company. THANk YOU James and Sandra .
Ben & bill were incredibly helpful and…
Ben & bill were incredibly helpful and answered any questions we had.
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