Kamil is a brilliant employee for Initial. Without his help and assistance I wouldn’t have continued my contract. After months of confusion from the refuse admin team, Kamil was able to solve this p... Zobacz więcej
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Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Excellent customer service. Always had my bins collected on time. No issues and has been a smooth process so far from start to finish. Jack Smith has been liasing with me and has provided excellent se... Zobacz więcej
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Chris is fanastic. Hes always so helpful and polite. The team all enjoy their interactions with him. We all look forward to seeing him on a monday morning.
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I highly recommend Initial for waste collections. It is a worry free experience with collections always made in line with the schedule. They offer a very friendly service with my collector Jack Smith... Zobacz więcej
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Informacje dotyczące firmy
O Initial Medical
Napisane przez firmę
We are the experts in healthcare waste management and infection control, providing a complete collection, disposal and recycling service for hazardous and offensive waste produced by businesses and organisations associated with healthcare provision within the UK. The safe management of healthcare waste is vital to ensure your activities are not a risk to human health.
Contact UsSetting the standard in healthcare and infectious waste management in the UK
- Local, Expert Consultation
- A reliable, effective and fully compliant service, built around customer need, and delivered by our highly trained local teams. ISO 9001:2015 quality accredited.
- Integrated Technology
- Technology is fully integrated into our operations, providing full traceability of service delivery, electronic waste documentation and the best customer experience possible.
- Innovative Solutions
- Offering innovative healthcare waste management services and infection control products to help break the chain of transmission and prevent cross infection.
- Legal Compliance
- Keeping our customers compliant with the complex legislation and audit requirements surrounding healthcare waste and infection control. #followthecolourcode
- Legal ComplianceHealth & Safety
- A company with a ‘World Class’ Health & Safety record and ISO 45001:2018 accredited.
- Sustainability
- A company accredited to ISO 14001:2015 environmental standards, and focused on delivering sustainable products and operational solutions.
Dane kontaktowe
Compass House, RH10 9PY, Crawley, Zjednoczone Królestwo
- 08081205104
- marketing.uk@rentokil.com
- initial.co.uk/healthcare-waste
4,9
Doskonała
4 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
The new collection operator is…
The new collection operator is outstanding always calls before arrival ensuring I’m available really polite and efficient
21 maja 2026
Odpowiedź od Initial Medical
We're so glad to hear about your positive experience with our collection operator. We appreciate you sharing this wonderful feedback!
I have found tbe service to be…
I have found tbe service to be reliable, efficient and friendly, thanks to our regular operative, Jude
7 maja 2026
Odpowiedź od Initial Medical
Thank you for your wonderful five-star review. We are delighted to hear that our service is consistently reliable, efficient, and friendly.
As always a great service by Jude
As always a great service by Jude, always does the job with a smile on her face, credit to the company
13 maja 2026
Odpowiedź od Initial Medical
We're delighted to hear you consistently receive great service. We appreciate your kind words and positive feedback.
Great service to have
Scott is always on time and professional. This is a great service and company to have for clinical waste disposal. It is also very easy and convenient way of paying every quarter. Customer service are always helpful too if you have queries.
13 maja 2026
Odpowiedź od Initial Medical
We are so pleased to hear such positive feedback about our service and team. We appreciate you taking the time to share your experience.
Great service A+
15 maja 2026
Odpowiedź od Initial Medical
Thank you for the fantastic 5-star review! We strive for straight A's in everything we do!
Very satisfied
We are extremely satisfied with Initial's service- down to staff, customer service and general service.
We have been loyal customers for many years now and are receiving the best service we ever have over the last few years.
13 maja 2026
Opinia niezależna
Odpowiedź od Initial Medical
We are so happy to hear that you are satisfied with our service and staff. We truly appreciate your loyalty and positive feedback over the years.
Scott is fantastic!!
Scott is fantastic. Comes every week ensuring we have all the stuff we need and prompt collections. Very professional and helpful at all times.
13 maja 2026
Opinia niezależna
Odpowiedź od Initial Medical
We're happy to hear that you had a positive experience! It's great to know that the weekly service and collections meet your needs, and that our team is helpful and professional. Thanks for your feedback.
Peter always sends a wee text to say…
Peter always sends a wee text to say when he will be collecting.
He is very quick, efficient and pleasant.
I have always been so happy with the service I have received.
5 maja 2026
Odpowiedź od Initial Medical
We appreciate you taking the time to share your positive experience. We are so happy to hear that you are pleased with the promptness and quality of service provided.
Very friendly and reliable driver
Very friendly and reliable driver.
Great service A+
28 kwietnia 2026
Odpowiedź od Initial Medical
We are so glad you had a great experience with our friendly and reliable driver! Thank you for the positive feedback and high rating.
The driver does a good job
28 kwietnia 2026
Odpowiedź od Initial Medical
We're glad to hear that the driver provided you with great service. Thank you for your positive feedback; we appreciate it.
Odpowiedź od Initial Medical
We're happy to hear that you had a fantastic experience! We appreciate your kind words and are grateful for your 10/10 rating. Thank you!
Stan is amazing
Stan is amazing, always a smile on his face and nothing is ever a problem for him. An asset to your company
22 kwietnia 2026
Odpowiedź od Initial Medical
We're happy to hear about the positive experience you had. It's great to know that his helpfulness and positive attitude made such a difference. We appreciate your feedback!
THE GENTLEMAN THAT VISITS US IS ALWAYS…
THE GENTLEMAN THAT VISITS US IS ALWAYS FRIENDLY AND HELPFUL ~ A LITTLE RAY OF SUNSHINE ON A MONDAY MORNING!
20 kwietnia 2026
Odpowiedź od Initial Medical
We are so happy to hear that our team member's friendliness and helpfulness made your Monday morning better. Thank you for sharing your positive experience!
Great service
We never have any issues with the service from Initial.
Jude is always very efficient, friendly and polite.
8 kwietnia 2026
Odpowiedź od Initial Medical
Hello Margo,
Thank you for the excellent five star review. We're happy to hear that you consistently receive efficient, friendly, and polite service from our team.
Totally amazing driver
Our driver who collects the waste is totally lovely, He is always smiley, happy and always has the time to stop and say hello. Never change our driver please. He is always willing to help when needed as well with the bins
9 kwietnia 2026
Odpowiedź od Initial Medical
Hello Happy Days Nursery,
We're happy to hear that our driver is providing such excellent service! Thank you for taking time to review our services, we will ensure to share your review with our team.
Lovely staff
It is always a pleasure to see Richard! He is professional, kind and always smiling.
30 marca 2026
Odpowiedź od Initial Medical
Thank you for your excellent review Sandra, we appreciate you taking the time to share your positive experience with us. We will ensure to share with our colleague Richard and the rest of the team.
The contractors that attend site are…
The contractors that attend site are always professional, polite and courteous.
They are friendly, approachable and helpful and perform the collections of our offensive and hygiene waste to a high standard.
1 kwietnia 2026
Odpowiedź od Initial Medical
We appreciate you taking the time to share your positive experience. We're happy to hear that the team is professional, polite, and performs their duties to a high standard. Thank you for your feedback.
Another year of excellent service from…
Another year of excellent service from Jude, who always goes above and beyond in her work. Thank you.
2 kwietnia 2026
Odpowiedź od Initial Medical
We appreciate you taking the time to share your wonderful experience. We are happy to hear that you are pleased with the dedicated service you received. Thank you!
Totally reliable
Totally reliable - Always on time, always helpful, always friendly. John is the best! He’s taken our waste for nearly 5 years now!
30 marca 2026
Odpowiedź od Initial Medical
We appreciate your long-term patronage and are so glad that you've consistently had a reliable, helpful, and friendly experience with our service. Thanks for sharing!
Odpowiedź od Initial Medical
We appreciate you taking the time to share your positive experience. We're happy to hear that our staff was helpful and friendly!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.