Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

My object completely stopped working. I got it about a year ago. I have reached out multiple times to customer service, every email they have, and all social media pages. They will not respond. It’s a... Zobacz więcej

Oceniono na 1 z 5

I purchased an infinite object that represents an animated aquarium. It worked well for about 8 months and cost around $250.00. When I travelled it was unplugged for about 10 days and when I plugged... Zobacz więcej

Oceniono na 1 z 5

j'ai reçu le matelas commandé avec une housse complètement tachée d huile ou autre produit j attends depuis 4 mois que EMMA se manifeste et me remplace la housse. Son service commercial est toujours... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

5 stars for customer support. I originally received my NFTs on an infinite objects as a present. However the device came faulty and would not work properly, my initially impression was bad. Howev... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy


Dane kontaktowe

2,5

Słaba

Wynik TrustScore: 2.5 na 5

136 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

10/10 Customer Support - Crystal

For some reason about 2 months after receiving my item it stopped working. I emailed customer support and Crystal got back with me the day after. I sent her video proof of it not working and she immediately offered me a refund/replacement. All within 2-3 days of when my item stopped working. 10/10 customer support. Product was amazing until it stopped working but no worries since I’ll be getting a free replacement!

29 września 2022
Opinia niezależna
Logo Infinite Objects

Odpowiedź od Infinite Objects

We always strive to provide a world-class customer experience! Thank you for sharing a review.

Oceniono na 5 z 5

Bought this as a gift for my daughter…

Bought this as a gift for my daughter the video frame with her favorite group BTS and it arrive so quickly very nice website showed live images of what your piece would look like I could not believe how fast excellent packaging and quality through and through got the 7 inch and that is the measurement of the video portion that was something I was curious about before I ordered and could not find an exact answer so the video portion is surround by a frame so the overall size is larger than it looks so a 7 inch video screen completed is more like 9 inches with the surrounding edge.

27 sierpnia 2022
Opinia niezależna
Oceniono na 5 z 5

Excellent customer service

Excellent customer service!

I had some confusion and mix up on my part when ordering my frame but after reaching out to customer support they responded quickly, helped me through the ordering process, and promptly issued me a refund on my first order.

I haven't received the frame yet (just got order straightened out), but the support has been great!

23 sierpnia 2022
Opinia niezależna
Oceniono na 5 z 5

To honest they made a mistake on my…

To honest they made a mistake on my order they gave me a much bigger size. And I actually like the bigger one then what I ordered. You guys have great products.

2 sierpnia 2022
Logo Infinite Objects

Odpowiedź od Infinite Objects

Thanks so much for your feedback! We are glad to hear you're enjoying your print.

Oceniono na 5 z 5

Super fast delivery and high quality

Super fast delivery, only 4-5 days from USA to Belgium. High quality product. This is the Frame 3.0 🔥 This is not my last purchase as i’m really fan of Infinite Objects work and i need such quality for my beloved NFT epic pieces ! Thanks Infinite Object for the amazing customer experience that i can’t find nowhere 🤩

14 lipca 2022
Opinia niezależna
Logo Infinite Objects

Odpowiedź od Infinite Objects

We love to hear that! Thank you for your support.

Oceniono na 4 z 5

Customer service

I was having some issues getting an NFT framed. I reached out to customer service and the process went really slow, but after reminding them a few times to get back to me they hopped on a personal call with me and fixed the issue (the issue was with Metamask). The video frame that I ordered came in super quick too even though I'm in Europe <3

12 lipca 2022
Opinia niezależna
Logo Infinite Objects

Odpowiedź od Infinite Objects

So glad we were able to resolve it for you, Irie!

Oceniono na 3 z 5

From other IO NBA top shot moments I…

From other IO NBA top shot moments I was expecting more stats and details with my individual number on the back, but instead ended up with just a basic QR code.

1 lipca 2022
Logo Infinite Objects

Odpowiedź od Infinite Objects

Sorry to hear about your disappointing experience. Thanks for your feedback - we will make sure to share it with the rest of the team!

Oceniono na 5 z 5

Even better quality than I expected

Came really quickly and the quality is even better than I expected. Great unboxing experience — makes for a perfect gift. It looks so good on the shelf! I’ll be ordering another

1 lipca 2022
Logo Infinite Objects

Odpowiedź od Infinite Objects

Thanks so much for sharing your experience, Lizzie!

Oceniono na 5 z 5

Superb and standard setting customer service

I dealt with Crystal B and found her to be very proactive in helping me find a solution and very committed to ensuring I did. Very timely and prompt responses and very helpful. Having dealt with a bunch of other web3 companies, this level of customer service is not be taken for granted.

30 czerwca 2022
Opinia niezależna
Logo Infinite Objects

Odpowiedź od Infinite Objects

Thanks so much for your kind words, Sach! We always strive to provide best in class customer experience.

Oceniono na 4 z 5

Good customer service

I had recently given this company a 1 star review due to super slow and unavailable customer service but they recently reached out and went above and beyond in resolving the problem. Overall the product is great and I recommend it to friends.

10 czerwca 2022
Opinia niezależna
Logo Infinite Objects

Odpowiedź od Infinite Objects

Collin! So happy to hear that we were able to turn your experience into a positive one.

Oceniono na 5 z 5

Great experience throughout!

Great customer service was provided by Crystal B who went above and beyond to ensure that my issue had been taken care of! Such great customer service is what makes customers like me buy with confidence and recommend such business to family and friends!

18 maja 2022
Opinia niezależna
Logo Infinite Objects

Odpowiedź od Infinite Objects

Thank you so much for your support, Shadow!

Oceniono na 5 z 5

I love it!

I love it!! It came really fast and it’s beautiful. I gave it to my boyfriend and he is obsessed.

3 maja 2022
Logo Infinite Objects

Odpowiedź od Infinite Objects

:) so happy to hear that!

Oceniono na 5 z 5

IO: An incredible compnay that respects artists

Before Infinite Objects started working with NFTs, I had reached out to them with an animated NFT art piece in order to get printed. During the process, my art piece was flagged because they had thought I was trying to print an artwork that I did not own. After talking with them and discussing back and forth with not only them, but also the artist online, I was able to get the NFT I owned printed. What really impressed me about IO was their dedication to respecting the artist's work and their willingness to cancel my print in case I did not own the art I claimed to own. IO really takes the time to respect the original artist instead of being just a money-grabbing company: a very rare display or morals in today's capitalist society.

1 maja 2022
Logo Infinite Objects

Odpowiedź od Infinite Objects

Thank you so much, Nathaniel! Even though it takes more time and attention, we're here to support artists and can't thank you enough for your feedback!

Oceniono na 1 z 5

Stopped working, no help at customer support

Stopped working after a year.
Attempted to contact customer support via email several times and they didn’t get back to me. I don’t recommend.

5 kwietnia 2022
Opinia niezależna
Logo Infinite Objects

Odpowiedź od Infinite Objects

So sorry to hear this. It looks like we've gotten back to you on a few occasions for your very own work?

Oceniono na 5 z 5

I loved it and my boyfriend loved it…

I loved it and my boyfriend loved it just wish it had sound to it

1 kwietnia 2022
Logo Infinite Objects

Odpowiedź od Infinite Objects

Thank you, Latonya! We try to keep the objects as simple as possible with no buttons or switches- so we wouldn't want to drive you crazy with audio.

Oceniono na 5 z 5

Excellent product

Excellent product. Fast turnaround. I've ordered two. Both arrived faster than originally expected. My friends love them too. I kept one and I've given another way. This is my new go to NFT frame. Thanks!

23 marca 2022
Opinia niezależna
Logo Infinite Objects

Odpowiedź od Infinite Objects

James! Thank you so much for your support :)

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

Dowiedz się więcej o innych rodzajach recenzji.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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