From walking into the store and the delivery of all my furniture the service has been exceptional- the assistants in store the customer service and gentleman who delivered the furniture have been am... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Love this shop i have just had my sofa delivered from the New York range - wow amazing love it and the whole buying process was excellent. The Palm restaurant is also lovely i travel from North Wale... Zobacz więcej
Amazing service from all the staff in Indigo, we have bought 2 suites, coffee table, tv unit, side tables, imitation trees, rugs. Wish we had a larger house to purchase more!! Furniture definitely ha... Zobacz więcej
Reakcja na opinię
Great experience. Visited the Bromborough store, staff very helpful. Purchased over the phone after some thinking time. Delivery was within the allotted timescales and the delivery service was fab. 2... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Indigo Home & Gift is a family owned furniture company, the largest independently owned on the Wirral. Selling high quality bespoke sofas, modern furniture and offering home interior designs, at affordable prices.
Dane kontaktowe
UNIT 7/8 CROFT TRADE PARK, WELTON ROAD, CH62 3PQ, BROMBOROUGH, Zjednoczone Królestwo
- 01513340002
- mailbox@indigohomeandgift.co.uk
- indigohomeandgift.co.uk
4,8
Doskonała
200 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 33% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Friendly and helpful people
Friendly and helpful people. Nice sofa. Good communication.
7 maja 2025
Opinia niezależna
Happy with the furniture
Happy with the furniture , nicely and carefully packed and easy to assemble.
People who delivered it were pleasant and carried it in for us. Service was really good.
21 kwietnia 2025
Delighted !! Delivery was seamless and arrived on…
Delivery was seamless and arrived on time- I was kept informed of time frame which was very helpful.
Furniture is as lovely as I remembered from ordering it in the store and fits perfectly in the room.
Nothing was too much trouble - from all the staff in store that were really helpful to the 2 delivery men who made sure everything was where we needed it to be in the room…. Highly recommend Indigo for furniture and accessories- such a great choice in store.
2 maja 2025
Opinia niezależna
Delighted with the service from Indigo
Delighted with the service from Indigo. Advice and service in store from Alice when ordering was excellent. Delivery smooth and professional, with two friendly blokes whose name I sadly didn’t get! Furniture as expected and excellent quality. All round a 5 star experience!
16 kwietnia 2025
Opinia niezależna
My favourite shop
My favourite shop, furniture is beautiful and good quality. Recently received my new sofa which arrived on time. I was kept upto date on the day and the delivery guys were very professional and helpful. Nothing was too much trouble and they made sure my sofa was in place and ready to use.
I would have no hesitation in recommending Indigo. All the staff are very friendly and professional in their approach and also offer good advice. Also Palm coffee lounge is amazing too.
4 kwietnia 2025
Opinia niezależna
Odpowiedź od Indigo Home and Gift
Thank you so much for your wonderful review! We’re absolutely delighted to be your favourite shop – that truly means the world to us. It’s fantastic to hear you’re loving your new sofa and that the delivery experience was smooth, professional, and stress-free. We’ll be sure to pass on your kind words to the whole team, including the brilliant staff at Palm Coffee Lounge. Your recommendation is greatly appreciated, and we can’t wait to welcome you back again soon! 😊🛋️☕
Absolutely amazing service from start…
Absolutely amazing service from start to finish and products are beautiful. I would definitely recommend this shop and delivery people were so helpful and nice.
26 marca 2025
Opinia niezależna
Odpowiedź od Indigo Home and Gift
Thank you so much for your lovely review! We're thrilled to hear you had an amazing experience from start to finish and that you're pleased with your beautiful new pieces. Your recommendation means a lot to us, and we’re so glad our delivery team made a great impression too. We look forward to seeing you again soon! 😊
Superb!
After purchasing a beautiful sofa I was offered delivery.
Two lovely gentleman turned up perfectly on time and nothing was too much trouble, they treated my property with respect and the sofa was installed exactly where I asked.
Thank you Andy and Phil x
20 marca 2025
Opinia niezależna
Odpowiedź od Indigo Home and Gift
Thank you for your lovely review! We're so pleased to hear that you’re happy with your beautiful new sofa and that Andy and Phil made the delivery experience so smooth and respectful. We'll be sure to pass along your kind words to them. Thank you again for choosing us – we hope you enjoy your new sofa for years to come! x
Bed and Bedroom furniture
Was made up e with the whole delivery got tracking info on when will be at property
Guys were great friendly and professional put bed together made sure was positioned correctly
11 marca 2025
Opinia niezależna
Odpowiedź od Indigo Home and Gift
Thank you for your kind review! We’re so glad to hear you were pleased with the whole delivery experience. It's great that the tracking info kept you informed and that the delivery team were friendly, professional, and took care setting up your bed just right. We hope you enjoy it, and we’d love to welcome you back again soon! 😊
Kept fully informed about delivery…
Kept fully informed about delivery schedule, the two men that came, set up chair, and removed all packaging, they where really nice friendly, A Credit to Indigo. Whole experience from purchase to delivery 5☆
11 marca 2025
Opinia niezależna
Odpowiedź od Indigo Home and Gift
Thank you so much for your fantastic review! We’re delighted to hear that you had a 5-star experience from start to finish. It’s great to know you felt well informed throughout, and that the delivery team made such a positive impression — we’ll be sure to pass along your kind words. Enjoy your new chair, and we look forward to seeing you again at Indigo! 🌟
Excellent customer service from…
Excellent customer service from ordering to delivery..
6 marca 2025
Opinia niezależna
Odpowiedź od Indigo Home and Gift
Thank you for your kind words! We’re so pleased to hear that you received excellent customer service from start to finish. It means a lot to us, and we look forward to welcoming you back to Indigo in the future! 😊
Great service from start to finish
Great service from start to finish. Very helpful assistant in store and a great delivery team. All in all, a very efficient experience.
5 marca 2025
Opinia niezależna
Odpowiedź od Indigo Home and Gift
Thank you for your wonderful feedback! We’re thrilled to hear that you had such a positive experience, from the helpful assistance in-store to the great delivery team. It’s fantastic to know everything went smoothly and efficiently. We truly appreciate your support and look forward to serving you again! 😊
Outstanding customer service
Outstanding customer service. A table which was purchased in January had a slight defect. This wasn't seen immediately. Indigo replaced the table top. Laine and her staff give excellent customer service and its always a pleasure to shop there and of course have great cup of coffee. The furniture is beautiful and outstanding quality. Thank you once again.
26 lutego 2025
Opinia niezależna
Odpowiedź od Indigo Home and Gift
Thank you so much for your fantastic review! We’re so pleased to hear that Laine and the team were able to resolve the issue with your table promptly and to your satisfaction. We always aim to provide excellent customer service, and it’s wonderful to know that you enjoy shopping with us and having a great coffee too. Your kind words about the quality of our furniture mean a lot to us. Thank you once again, and we look forward to welcoming you back soon! 😊
Dining room table
Phil and Andy the delivery team arrived on time as promised, they assembled the table and placed it in the right place, professional, nice and friendly team and left the dining room in a clean condition.
Thanks guys.
25 lutego 2025
Opinia niezależna
Odpowiedź od Indigo Home and Gift
Thank you for your wonderful feedback! We’re so glad to hear that Phil and Andy provided such a professional, friendly, and efficient delivery service. It’s great to know they took care in assembling your table and left your dining room clean. I’ll be sure to pass along your thanks to them! We appreciate your support and look forward to serving you again! 😊
staff very friendly very helpful
staff very friendly very helpful. built the chairs and settee with no problems and put them in place. would recommend
21 lutego 2025
Opinia niezależna
Odpowiedź od Indigo Home and Gift
Thank you for your lovely review! We're thrilled to hear that our staff were friendly and helpful, and that the delivery team built your chairs and settee with ease, placing everything just where you wanted. Your recommendation means a lot to us, and we’re so happy you’re pleased with your experience. We look forward to welcoming you back soon! 😊
Corner Sofa review
Easy to buy and delivery sorted easily on sofa. They don’t arrange removal of old sofa.
Service in shop friendly.
Delivery guys great.
Watch out for prices in shop as it does not include delivery. Delivery and build is £55
20 lutego 2025
Opinia niezależna
Odpowiedź od Indigo Home and Gift
Thank you for your review. We’re glad you found the buying process easy and that our in-store team and delivery drivers provided a great service.
We’d like to clarify a few points. The price of the sofa, like all our furniture, was clearly displayed as the product-only price, with delivery and assembly being an optional extra. This was explained at the point of sale, and we also made it clear that you were more than welcome to collect the sofa yourself, completely free of charge.
The sofa you purchased was already discounted by 30%, making it an incredible deal. On top of that, our delivery and assembly service is just £55—significantly less than what larger furniture chains charge. For example, DFS (£129), Sofology (£119), ScS (£119), and Furniture Village (£109) all charge far more. As a small, family-run business, we simply cannot absorb these costs, as they cover the van, insurance, fuel, and fair wages for our hardworking delivery team.
We put in a huge amount of effort to provide excellent service, which is reflected in our countless 5-star reviews. It’s disheartening to see a 4-star review, especially when we did everything we could to be transparent and fair. We truly appreciate your support, but every single star matters to a small business like ours.
We hope you love your new sofa, and if there’s anything else we can do for you, please don’t hesitate to get in touch.
not 2 but 3 weeks delivery
tell you in store thats it a 2 week delivery slot but it took 3 weeks and the delivery man said that was good
11 lutego 2025
Great service and very good quality…
Great service and very good quality from Indigo, very good delivery and assembly service as well, would definitely recommend
6 lutego 2025
Opinia niezależna
Happy HomeVery good service
Very good service, and happy with my purchase, delivery good,very pleasant and helpful men,thakyou,would definitely recommend
17 stycznia 2025
Opinia niezależna
Great customer service in store
Great customer service in store. Order delivered within the timeframe. Delivery was prompt, on time and the delivery guys polite, respectful and efficient. Very pleased with the sofa. Would definitely recommend.
16 stycznia 2025
Opinia niezależna
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.