Thank you Toby for outstanding customer service - you have truly gone above and beyond to help my small (and stranded without an axle!) business and I am indebited to you for making the quick delive... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I had an absolutely brilliant experience with Indespension Newcastle once again. They fitted a tow bar to my car and sorted me out with a fantastic deal on a new trailer couldn’t be happier wi... Zobacz więcej
Had towbar fitted 18 months ago and used once. Happy with the product and a good price, however the module has been placed facing up and filled with water from condensation and possibly through the li... Zobacz więcej
An excellent service, staff helpful, knowledgeable and courteous. Order processed quickly and without any drama. Not a big order total value £105 Order placed Tuesday the 6th Sept at approx 3pm and... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Producent przyczep
- Dostawca sprzętu do holowania
- Sprzedawca przyczep
- Wypożyczalnia przyczep
- Naprawa przyczep
Napisane przez firmę
Since our humble beginnings back in 1968, Indespension has grown to be one of the leading manufacturers, retailers and resellers of trailers and towing products across the globe. We offer an extensive range of services in all of Indespension branches across both the UK and Ireland, including trailer sales (new & used), trailer hire, trailer servicing, towbar fittings, towbar servicing and number registration printing.
Dane kontaktowe
Paragon Business Park, BL6 6HG, Horwich, Zjednoczone Królestwo
- +441204478500
- marketing@indespension.co.uk
- indespension.co.uk
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Better to buy somewhere else
Better to buy somewhere else, the sales manager Josh bourn could not care less about you or your order
Brought a trailer from the Portsmouth…
Brought a trailer from the Portsmouth branch. Amazing experience, great staff and service from the team. Would recommend to anyone looking to buy or hire from them
Good company didn't have any trouble…
Good company didn't have any trouble would use again
Exceptional customer service
Exceptional customer service. The help and advice I received from the team was excellent. I am a absolute novice in the trailer world and they took time to understand what I needed, give explanations and provide a solution. All done in a friendly and polite fashion and with patience. Thank you very much.
Top class service!
These guys really helped us out of a tricky situation in super quick time, when the wheel bearings failed on our motorsport transporter trailer last week.
Nothing was too much for them and they were really helpful and friendly.
Thank you so much 👌
Brand new axle
Brand new axle , once fitted found out the drum was cracked and the brakes had not been installed correctly,
You can blame the delivery drivers as much as you like but the axle had no protection to the drums so had been dropped through transport due to not been packaged.
Parts were quickly sent out for replacement which is why I am giving 3 starts because things happen but at least replacement parts have been sent thank you, again new drum was just in a white bag and you can see it’s gone through rough delivery handling again where the new drum has cut through the bag and tape.
The constant chasing up and you are made to feel like another problem customer I would have gave 1 star.
I have been sent a new drum , grease and a bearing set, then told you have to remove the studs from the damaged drum and also reuse the lip seal from the damaged drum because they don’t come in the kit so it’s like sort it out your self , I suppose I didn’t order a damaged axle but that came in my kit ,
Big company just missing the oh sorry we are here to help side .
Portsmouth branch my trailer new axle…
Portsmouth branch my trailer new axle and parts where ordered,arrived within the 4 weeks stated,drove down met by a brilliant member of staff my van was loaded settled the bill and back home,I cannot recommend this company enough and I will be adding a video of them on my YouTube channel fishing dorset live ,highly recommended
Great
The correct parts were sent promptly and were straightforward to fit. I phoned to enquired when I would get delivery, and at that moment they arrived. Problem solved. 👍👍👍
Awful service
Awful service. Two stars instead of one only because they put things right eventually
Discussions over the phone gave clarity…
Discussions over the phone gave clarity on what I needed
Went in to get a few bits today
Went in to get a few bits today ! Staff are absolutely lovely!!! Very helpfull and very professional.
Ordered on the 7th Jan
Ordered on the 7th Jan. Marked as dispatched. No contact. I phoned on the 16th to be told it didn't go out as they were damaged. Now waiting on your stock to be shifted around with Glasgow. Why couldn't they send it to me directly. No contact or updates since that phone call and I'm still waiting. This is a £15k project that I have a deadline for and this has caused considerable delays. Pretty poor service and it would make me seriously consider using indespension again in the future.
Adam @ full circle saunas
Prompt and curtious service
Prompt and curtious service, even though a low value order I was kept up to date with all stages
Excellent service
Excellent service kept up to date on progression of order.
Quick and easy.
Had towbar fitted 18 months ago and…
Had towbar fitted 18 months ago and used once. Happy with the product and a good price, however the module has been placed facing up and filled with water from condensation and possibly through the lights when jet washing van. Costly replacement which could have easily been avoided. Broxburn not interested. Would not use again unfortunately
Very helpful pre-sales advice
Very helpful pre-sales advice from the tech support team, but if the website had full specs of the items on sale then that would not have been necessary.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
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