Rio has been extremely helpful. He is very familiar with our regular project and is responsive to our needs. Rio is an asset to the account management team.
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I have ordered from Imprint Plus several times. They have always been very helpful when I have questions. They also making ordering items extremely easy.
Reakcja na opinię
The experience was exceptional. Ashish went beyond and above. I was very impressed by the service which was offered and we will definitely order from Imprint plus for next purchase of our guest keys.
Reakcja na opinię
I am not sure why I am being asked to rate how you as a company did in a transaction that was completely done by me the consumer. I was sent a link to the product, put it in my basket, and entere... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
We design, develop, and manufacture name tags, name badges, lapel pins, ID Cards, desk & door plates, and accessories. Our signature product is The Mighty Badge, a reusable system that includes easy to assemble name tags and badge printing software. Name tags that look professionally engraved but are printed in the comfort of your own office. Employee engagement is important, and we offer unique add-ons to showcase your team through lapel pins, badge talkers and medallions. We also offer desk signs and door signs with the same reusable option. Award winners of logo print quality, innovation has been a fundamental principle of Imprint Plus, and partnering with over 77,000 businesses worldwide, our products can help you save time, money and enhance your branding image.
Dane kontaktowe
Unit 260 - 21320 Gordon Way, V6W 1J8, Richmond, BC, Kanada
- 1-800-563-2464
- customerservice@imprintplus.com
- imprintplus.com
4,6
Doskonała
2 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
It's very easy to find things and…
It's very easy to find things and order. Uploading tax exempt documentation and applying it was not as easy.
6 grudnia 2024
Odpowiedź od Imprint Plus
Thank you for your feedback! We're glad to hear that finding and ordering items was easy. We apologize for any inconvenience with uploading and applying tax-exempt documentation. Your input helps us improve, and we'll work on making that process smoother.
I got a quick response and the process…
I got a quick response and the process was easy.
3 grudnia 2024
Odpowiedź od Imprint Plus
We're thrilled to hear that you had a quick and easy experience. Your feedback means so much to us!
Prompt and excellent customer service!
27 listopada 2024
Opinia niezależna
Odpowiedź od Imprint Plus
Thank you for your kind words! We're thrilled to hear you had a great experience with our team. Your satisfaction is our top priority, and we look forward to serving you again!
It's always very friendly customer…
It's always very friendly customer service and our order arrives to Bermuda really fast!
8 listopada 2024
Odpowiedź od Imprint Plus
Thank you for your kind words! We're thrilled to hear that you've had a great experience with our customer service and fast delivery to Bermuda. We appreciate your support!
The Customer service representative was…
The Customer service representative was great in helping my request.
5 listopada 2024
Odpowiedź od Imprint Plus
Thank you for your feedback! We’re thrilled to hear our customer service representative could assist you effectively. Your satisfaction is our top priority, and we're glad we could help with your request!
Fantastic customer service!
The customer service provided by Imprint Plus is fantastic! I've had to place rush orders a couple of times now, and they always accommodate me, and are very friendly.
5 listopada 2024
Odpowiedź od Imprint Plus
Thank you so much for your kind words! We’re thrilled to hear that you’ve had a positive experience with our team. We know how important it is to have orders on time, especially in a rush, and we’re always here to help! Thank you for choosing Imprint Plus – we look forward to assisting you again in the future!
Great service
The service was fast with replying to my order and detail with their response.
8 listopada 2024
Odpowiedź od Imprint Plus
Thank you for your feedback! We're glad to hear you received a quick and detailed response regarding your order. We appreciate your kind words and look forward to serving you again!
Maria Bonfim was super helpful and…
Maria Bonfim was super helpful and accommodating with the small issue I had. Very professional and friendly.
7 listopada 2024
Opinia niezależna
Odpowiedź od Imprint Plus
Thank you for your feedback! We’re thrilled to hear that Maria Bonfim was able to help you with your issue in such a professional and friendly manner. We’ll make sure to pass along your kind words to her!
Odpowiedź od Imprint Plus
Thank you so much for your kind words! We're thrilled to hear you had a great experience and felt our hospitality. If there's anything more we can do for you, please don't hesitate to let us know!
Odpowiedź od Imprint Plus
Thank you for the great feedback! We’re pleased to hear that Maria provided helpful and efficient service. We’ll be sure to pass along your kind words. Looking forward to assisting you again soon!
Odpowiedź od Imprint Plus
Thank you for your feedback! We're glad to hear that you found our system easy to navigate and that your order arrived quickly. Ensuring a smooth experience and timely shipping is our priority. We look forward to serving you again!
Odpowiedź od Imprint Plus
Thank you for sharing your feedback! We're delighted to hear that our agent provided knowledgeable and polite service. We pride ourselves on offering helpful and professional support, and your satisfaction means a lot to us. Looking forward to assisting you again!
Urgent rush order
I needed some rush replacement sheets for name badges. I spoke to Nerry on the phone with my request and within 15 minutes, she confirmed the order would be shipped for receipt monday morning. Truly exceptional customer service!
1 listopada 2024
Odpowiedź od Imprint Plus
Thank you so much for your kind words! We're thrilled to hear that Nerry could assist you quickly and efficiently with your rush request. Providing exceptional customer service is what we strive for, and it's wonderful to know we met your expectations. We look forward to serving you again in the future!
EXCELLENT CUSTOMER SERVICE
I had the pleasure of receiving assistance from Maria Bonfirm. I actually had to call in twice as I was having some difficulties but she was AMAZING. She even went out of her way to contact me back after she received confirmation. It was complicated and troublesome but she made the experience for me easy. I just wanted to express how grateful I am and make sure that she receives recognition on the excellent service. She really followed through. Thank you again.
23 października 2024
Opinia niezależna
Odpowiedź od Imprint Plus
Thank you so much for taking the time to share your wonderful feedback about your experience with Maria. We’re thrilled to hear that she was able to provide the exceptional service you needed, especially in such a complicated situation.
Maria truly embodies the dedication and commitment we strive for, and we're proud to know she went above and beyond to follow through and make your experience easier. We will certainly ensure that Maria receives the recognition she deserves for her excellent support.
Thank you once again for your kind words and for choosing our service. If there’s anything else we can assist you with, please don’t hesitate to reach out.
literally awful
literally awful
Every time I try to order nametags from Imprint Plus, it's like communicating via carrier pigeon to the other side of the world through muddy waters. Nothing I have tried is efficient. The online corporate portal continuously gave me an error message while trying to check out, although the cause of the error message was not clear. I attempted to submit a PO via my property's ordering system, then reached out to the Imprint Plus contact to confirm the order. I waited 16 DAYS before finally having to send a follow-up email that was along the lines of "...hello?". They finally decided to respond and pass me on to another company representative. At this point, we are completely out of nametags because it has taken over 6 weeks just to confirm the order. They waived the shipping fee "for my inconvenience" but it would honestly be easier to go collect rocks from the river and forge your own nametags instead of ordering for this ridiculous excuse of an ordering system.
7 października 2024
Odpowiedź od Imprint Plus
Thank you for taking the time to share your experience. We're truly sorry to hear about the challenges you've faced with your recent order, and we understand how frustrating it must have been to deal with such delays. This is far from the level of service we strive to provide, and your feedback is invaluable in helping us improve.
We regret the inconvenience caused by our corporate portal errors and the extended response time. We will immediately investigate the issues with our system and internal processes to ensure they are resolved and prevent this from happening again. Six weeks to confirm an order is completely unacceptable, and we sincerely apologize for the frustration this has caused.
feel free to reach out directly to me, and I’ll ensure you receive the service you deserve.
Kelvin Chan
Customer Service Manager
Great Customer Experience!
Malak was very quick to respond and helped every step of the way with my order. Easy to recommend! :)
7 października 2024
Opinia niezależna
Odpowiedź od Imprint Plus
Thank you for your wonderful review! We're thrilled to hear that Malak was able to assist you promptly and guide you through your order.
Odpowiedź od Imprint Plus
Thank you so much for your kind words! We're thrilled to hear that you always experience fast and friendly service with us. It's our goal to provide top-notch customer care, and we're glad we could meet your expectations. We look forward to serving you again soon!
Odpowiedź od Imprint Plus
Thank you for your feedback. We apologize for any inconvenience caused. According to our records, your order was delivered the following day. If you haven't received it or need further assistance, please let us know, and we'll be happy to help resolve the issue!
Odpowiedź od Imprint Plus
Thank you so much for your feedback! We're thrilled to hear that you found our site easy to use and that the ordering process was quick and simple. If you ever need anything else, feel free to reach out—we're always here to help!
Great Service!
I sent a follow up email about an order and was given a quick response followed by fast action on shipping the order to us!
5 września 2024
Odpowiedź od Imprint Plus
Thank you so much for your kind feedback! We’re glad to hear that you received a quick response and prompt shipping. Please note, if you don't receive updates a few days after placing an order through BirchStreet, feel free to contact us directly. We've been informed that BirchStreet has been experiencing some issues with their portal, and we’re more than happy to assist you with any concerns. We appreciate your understanding and support!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.