Claire and the team are very friendly, helpful and knowledgeable. Luna loves her food that she is on & we have noticed a huge difference since she started it. We also had Luna fitted for a perfect fit... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I was having problems with my Golden Retrievers digestion and a friend of mine recommended I went to visit Claire at Imperial Pets. She was so helpful and we started Maisie on a raw meat diet. Two y... Zobacz więcej
It’s good that I can speak to an expert in many areas but food for my puppy Cockrr Spaniel in particular as she is so fussy with her food- maybe training with healthy food treats has made her such a... Zobacz więcej
Claire is very knowledgeable about the products in store and suggested a dried bone broth, which my puppy absolutely loves! There are different flavours so he’ll have others to try. I was looking for... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
We are here to help, advise and educate. Not sure how to deal with dicky tummies, ageing joints, problem skin, lead pullers, or simply just wanting advice on the best nutrition for your pet to give them the healthiest, happiest longest life possible? At Imperial Pets, your four legged friends are as important to us as they are to you. We understand what it means to have a special furry someone in your life and that you want to give them the best you can. Whether you've recently added the pitter patter of tiny paws into your life or want to help your golden oldies to grow old gracefully, our Veterinary Nurse trained specialist can help you to make the best choices for your cuddly companions (or not so cuddly if you have been blessed with a naughty tortie!)
Dane kontaktowe
Unit 2, Oakwood Farm, CH1 6EY, Chester, Zjednoczone Królestwo
- 01244 880470
- contact@imperial-pets.com
- imperial-pets.com
4,9
Doskonała
237 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Happy to be a customer
Staff are friendly and the location is good, can apply for the subscription service then you will never miss the order. They are knowledgeable about pets and willing to help.
6 grudnia 2023
Friendly and helpful.
12 grudnia 2023
Excellent service
29 listopada 2023
It was our first time shopping at the…
It was our first time shopping at the store and what an amazing experience. Claire is so knowledgeable and spent so much time with me discussing our dogs food needs as one of them has tremendous allergies. I can't recommend this shop enough. We will be visiting a lot although they do offer online ordering as well if you can't make it in. Thank you for all the time you spent, the information you've given me and the food, the boys smelled it as soon as I walked in the door and they've now had some and they love it!
17 listopada 2023
Opinia niezależna
Christmas pud cat toys
I was on the search for these little christmas pud cat toys as they are literally the only toy that my 17 year old will play with! Great customer service and fast delivery. Chevron is soo happy she doesn't have to play with her very sad looking 2 year old wrecked pud now!
2 listopada 2023
Friendly service
30 października 2023
it is always a pleasure
it is always a pleasure, to collect my order. it is always ready and the assistant is always able to answer any questions.
16 października 2023
First class service from Claire,
First class service from Claire,
Kept me well informed and updated on my order.
Delighted with the service and our order which arrived promptly
Huge thanks
14 października 2023
Claire goes out her way to help you get…
Claire goes out her way to help you get the best food for your dog. Friendly staff and very helpful.
28 września 2023
Found the staff very helpful and…
Found the staff very helpful and friendly. Also understanding about my dogs needs.
27 sierpnia 2023
Excellent service
Excellent service and products as always, highly recommend thank you
5 sierpnia 2023
Above & beyond every time!!
I haven’t been with Imperial Pets for very long and my only regret is not finding them 15 years ago - my elderly bull terrier is really struggling with old age and I can’t thank Claire enough for her kindness and support in suggesting food and products to help my poor old furbaby during these tricky weeks - I am so grateful for the help and support and patience as I swap ans change my orders!! A goldmine Imperial Pets and Claire!!
6 sierpnia 2023
Fast delivery and good communication
Fast delivery and good communication! Highly recommend
26 maja 2023
Exceptional customer service
While the product I ordered was not in stock, through no fault of IP as it was discontinued by the manufacturer, they went out of their way to source it from another seller or identify an alternative, even if they did not stock it.
Went above and beyond to assist me - outstanding customer service.
Called me several times to assist in my purchase and alternative arrived very quickly from Imperial Pets.
4 maja 2023
Claire is amazing with professional…
Claire is amazing with professional advice & guidance. You feel that she really wants to know your pet & enable you to make informed choices that’s enhancing the health & wellness of your animal. Perfect service
18 kwietnia 2023
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