ILAWSSCOTLAND Recenzje 

333
Wynik TrustScore: 5 na 5

4,8

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Oceniono na 5 z 5

I needn’t have worried about meeting my Ilaw representative on a home visit. Daniela helped put me at ease from the moment we met and the arranged will and P.O.A. process were explained to my complete... Zobacz więcej

Oceniono na 5 z 5

Ross Allan met with my parents and I online to organise their mirror POA & wills given their health challenges. Ross was very polite and a well informed consumate professional who lightened th... Zobacz więcej

Oceniono na 5 z 5

After turning up just under an hour late for our meeting at the Clarkston office , due to traffic on route . We were kindly greeted by Neil and all the staff in the office and told not to worry about... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

Neil was very professional and extremely helpful and explained everything in great detail. I highly recommend this company as it deals with both wills and power of attorney. Kate was also very prof... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Usługi prawne

O ILAWSSCOTLAND

Napisane przez firmę

Welcome to our profile page

With over 30 years’ experience, ILAWSSCOTLAND are the Estate Planning professionals of choice, understanding your needs fully and providing on-going, quality advice, on the most important areas of your life - your family and your assets.

ILAWS are expert in providing Wills. Power of Attorney and in protecting your home against care home costs and fees.

Home or office appointments are available in Inverness, Moray, Aberdeen & Aberdeenshire, Dundee, Perth, Fife, Edinburgh, West & East Lothian, Glasgow, Ayrshire and all surrounding areas. In the more remote areas video and telephone appointments are always available.

We offer a full Bereavement Service which covers everything from your first enquiry all the way through to advising and assisting your Executors and Powers in Attorney their duties.

Get In Touch

Dane kontaktowe

4,8

Doskonała

Wynik TrustScore: 5 na 5

333 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 100% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 48 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,8

Wszystkie recenzje

(333)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 104

Napisz recenzję
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Oceniono na 5 z 5

Perfect professionals

Excellent company to deal with. They came to our home, arrived at the designated time and were friendly, professional and, as you would expect, knowledgeable.
They explained everything carefully and thoroughly. In short, they made what can be a tricky processm very easy.

15 kwietnia 2024
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Odpowiedź od ILAWSSCOTLAND

Many thanks for your review.

Oceniono na 5 z 5

Wills

Happy with all discussions and outcome with Ilaws rep.

15 kwietnia 2024
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Odpowiedź od ILAWSSCOTLAND

Thank you. Always there to help.

Oceniono na 5 z 5

Getting new will

The process was easy to first phone call then appointment made to come to the house.Everything was explained simply and paperwork all sent back for us to read at our convenience.

1 lutego 2024
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Odpowiedź od ILAWSSCOTLAND

Thank you

Oceniono na 5 z 5

Neil came to our home and explained…

Neil came to our home and explained everything in proper language. All done and put our mind to rest for the future.
Just waiting for paper work for it all to be finalised.

4 kwietnia 2024
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Odpowiedź od ILAWSSCOTLAND

Will pass this onto Neil. Thank you.

Oceniono na 5 z 5

The information was explained to us…

The information was explained to us very carefully. No question was made to be silly or information being explained again. Explaining what the difference between each policy was. We came to Ilaw expecting to be baffled with law talk but it wasn't like that. Very friendly. My friend has also been to you after we explained how friendly our experience was .
Just a little thing my name is Janet

19 marca 2024
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Odpowiedź od ILAWSSCOTLAND

Many thanks.

Oceniono na 3 z 5

Understanding Will's

I have no issues with the Will, all that we requested was covered, however, some of the sections were hard to understand. I telephoned the company,ILAWSSCOTLAND, and requested assistance. This was not forthcoming as the person I talked to was unable to explained , in plain language,the meaning of certain paragraphs.

5 kwietnia 2024
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Odpowiedź od ILAWSSCOTLAND

Thanks for taking the time to highlight this. I am sorry to hear that this was not explained to your satisfaction but we will get back in touch with you to hopefully clarify anything yo require.

Oceniono na 4 z 5

Very thorough and detailed

Very thorough and detailed, however some small detailed not explained that could have been helpful.

29 lutego 2024
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Odpowiedź od ILAWSSCOTLAND

Thank you for your review. Please feel free to contact us for any further clarity you wish. We will be happy to help.

Oceniono na 4 z 5

It was handy having someone come to the…

It was handy having someone come to the house to arrange the documents. However, I was told just to drop the papers into the drs and a dr would sign it for me. However, there wasn’t a mention of there being a cost of £100 made by the dr for the signature!

28 marca 2024
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Odpowiedź od ILAWSSCOTLAND

Thank you for your review. Sorry to hear that your Doctor charged so much for their signature. If there is a charge, it is usually a nominal fee but most don't charge a fee for this. We know that NHS Scotland are keen that their GP's provide this service, but they cannot enforce it. We will make sure everything goes through smoothly for you from now on.

Oceniono na 5 z 5

I received excellent service and doing…

I received excellent service and doing my will and power of attorney in the comfort of my own home made it so much easier. Would definitely recommend.

1 lutego 2024
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Odpowiedź od ILAWSSCOTLAND

Thank you for your review.

Oceniono na 4 z 5

My positive experience.

The initial presentation provided in our home was excellent. Thanks for that.
The documentation that I received contained a number of legal expressions which needed clarification. I contacted Ilaws by telephone and was able to receive explanations to most of my enquiries immediately. No problem contacting the company, thanks for that. A professional service that I would recommend to others.

20 listopada 2023
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Odpowiedź od ILAWSSCOTLAND

Thank you for your comments. If there is ever anything you wish to discuss, please feel free to contact us.

Oceniono na 3 z 5

ILLAWSSCOTLAND are NOT Solicitors they are Estate Planners

I booked an appointment for myself and daughter after seeing their advert in the paper. The appointment went well and we went ahead with a POA each. But a word of caution ILLAWSscotland are not Solicitors they are Estate Planners and we were told this but I mistook this to mean that they were solicitors who specialized in Estate Planning. We were told that we should get our GP to sign the POA documents which at the time I thought was strange, and sure enough my GP does not provide this service. After a few phone calls to ILLAWS a remote computer call was arranged with a Solicitor one month later and the documents were completed without the extra charge which had been mentioned in my first call. I would advise you to check out your local solicitors re available services and price and home visits. You may be pleasantly surprised. I wish I had done this. Another thing is every advertisement I have seen for IILAWS has always got a time limited special offer price of £199 plus registration fee and this has been ongoing for over a year!!!!

5 grudnia 2023
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Odpowiedź od ILAWSSCOTLAND

Thank you for taking the time to review us. We are sorry to hear that your experience has been not as you would have wished. It is the usual case that a GP will certify a POA when we are wishing to grant a health & welfare power. This is also the wish of NHS Scotland. However, on occasion this is not possible and we have other routes to get this done for our clients as we have business partnerships with some of the biggest solicitors in Scotland. You are correct, we are Estate Planners and this is our specialist field. Our paperwork is second to none and this is accepted in all we do for all appropriate bodies including Scottish Court Services. For clarity, the offer you speak of was a limited time offer and not on for a year. You will note for all our current ads that our prices have changed since that old offer. We at ILAWS always try and pride ourselves in offering extremely good value for money in all our services.
We can confirm that your POA is now accepted and paid with the court pending authorisation. We are now just waiting on them dealing with your case but as you will be aware this does take some months. As soon as we hear back from them we will issue the POA for you with final instructions. As always, please do not hesitate to contact us if we can help in any way.

Oceniono na 5 z 5

So far excellent service

So far my experience with you has be excellent from the visit to our home, the quick way things have been handled, the process is not finished yet so I will give you another review when everything is finalised.

15 lutego 2024
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Odpowiedź od ILAWSSCOTLAND

Thank you very much for reviewing us. We will do our upmost to make sure everything goes through efficiently for you.

Oceniono na 5 z 5

So good came to my house and explained…

So good came to my house and explained everything about POA and will what happens how to do it and the follow up. Thank you

29 listopada 2023
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Odpowiedź od ILAWSSCOTLAND

Thank you for taking the time to send a review. Be sure to let us know if we can ever help you going forward.

Oceniono na 5 z 5

Was very quick & easy

Was very quick & easy. Came to my mums house. Was just so simple nit too many difficult questions. Very pleased.

16 stycznia 2024
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Odpowiedź od ILAWSSCOTLAND

Thank you for reviewing us. Glad everything went well. We are always there to help.

Oceniono na 4 z 5

Our View

It is good that Home visits are available. Each person is given the chance to accept or refuse the opportunity to use the Service. It is not too costly to use them.

13 lutego 2024
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Odpowiedź od ILAWSSCOTLAND

Thank you. Glad the free home visit service was of use.

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