IGrow Wealth Investments  Recenzje 

I would not recommend IGrow Rentals based on my experience with the deposit refund process.

After vacating my apartment and completing the outgoing inspection, I received a quotation containing various deductions. I reviewed the charges and raised queries where I believed certain items were incorrect.

To IGrow's credit, after reviewing the matter, they confirmed in writing that one of the charges would be removed. I then requested an updated quotation/final statement so that the remaining charges could be finalised and the balance of my deposit could be refunded.

The problem is the communication afterwards.

I have followed up repeatedly and have now received no response for weeks. My deposit is already beyond the applicable refund period, yet I am still waiting for the revised statement and the return of the balance.

What is particularly frustrating is that I have been cooperative throughout the process. I am not refusing legitimate charges; I simply expect the account to be finalised, the agreed adjustment to be reflected, and the remaining deposit to be returned within the required timeframe.

A rental deposit is a significant amount of money to a tenant. Tenants should not have to repeatedly chase a property management company for their own money or for basic updates regarding when it will be refunded.

My experience has unfortunately left me questioning the efficiency and communication of IGrow's deposit refund process. I hope this review encourages better communication and more timely handling of deposits for future tenants.

Tania wade is fast and quick to respond, good service

Igrow mislead us through Jade Pretorius and scammed us

I am speaking out because what my family is going through is unacceptable.

I entered into a lease in good faith, expecting a habitable home. Instead, I was given a different property than the one I viewed — one that was dirty, unlocked, and not fit for occupation.

Despite promises to fix it, nothing meaningful was done until legal pressure was applied — and even then, that was done on the day we were auppose to occupy the property, meaning we had to move in on the 16th instead of the 15th.

When we finally moved in, we discovered there was no electricity.

We have now lived over 23 days without electricity and counting

A municipal report shows the electricity meter was removed 4 months(2026/03/31) before we signed the lease, and a tampering fine of over R12,000 was issued. None of this was disclosed to us.

Since then:

- We have lost groceries due to spoilage
- We survive on takeaways daily
- Our kids schooling has been nagetively affected as they now don't have access to internet for school projects
- Our children do homework in a car
- We depend on friends 15km away for basic needs
- I have lost 9 days of overtime income
- My hypertension has worsened due to stress
- My UNISA studies have come to a complete standstill

The rental agency has ignored calls, stopped communicating, and even failed to attend a Tribunal mediation they committed to.

I have now:

- Opened a criminal case with SAPS
- Escalated the matter to the Rental Housing Tribunal for arbitration

This is not just negligence — it is a complete failure of responsibility and accountability.

No family should live like this.

This is my truth.

Good communication and assistance giving 100 percent

Good morning I had great service from Sandy assisting me with my bond for my investment property and quick. Will definitely call on you again thanks Sandy.

I received excellent service from Sandy. She gave me regular feedback and made sure to get me the best offer possible. I would highly recommend using Sandy for any home loan requirements.

Sandy is the best!If it wasn't for her this should have never happened. She have a passion for her job. She was so helpful. She is a person that you can rely on and trustfull with so much patience.
We are more than happy! thanks so much Sandy!

Sandy made our home-loan application an exceptionally smooth and positive experience. She was quick, efficient and kept us updated at every stage, which removed so much of the uncertainty and stress one would normally expect from this process.

She went above and beyond by following up with multiple banks, motivating the application where needed and negotiating for a better interest rate. Her communication was friendly, clear and proactive, and we always felt that our application was in capable hands.

This company is doing an excellent job of combining professional expertise with genuinely personal service. Sandy is an outstanding representative of that.

I was assisted by Luvuyo, with an apartment in Pretoria The Blyde. He was very quick in responding to my texts and very knowledgeable.I am happy with his service.

I would never recommend IGrow Rentals.

After vacating my apartment, I spent over a month chasing my deposit. I responded to every email, disputed inspection findings with evidence, and waited while IGrow investigated various issues. Every time I followed up, I was told to wait.

After all of that, I was finally informed that my deposit was not even held by IGrow because it had apparently been paid to the property owner two years ago.

The question is: Why was this not established from the beginning? Instead, I was put through weeks of unnecessary back-and-forth over inspection items, quotations and delays, only to be told that IGrow didn’t even have my money.

Throughout this process, Charlene Liberty and Nomandla Jozi’s communication was extremely poor. I constantly had to follow up for updates instead of being proactively informed about the progress of my deposit refund. As a tenant, I should not have had to repeatedly chase answers for over a month.

The lack of communication, accountability and organisation was extremely disappointing.

This entire experience wasted my time, caused unnecessary stress and left me chasing answers that should have been available from day one.

I grow is so crappy , but I suspect it depends on whether they value you or not, which is unfair considering they don’t use that value system when they charge you for the horrible management of your unit. In the recent years I was assigned a very incompetent agent called Jamie-Lee, she is the worst, gross incompetence and inability to take accountability and self correct. On top of the poor service I received , I was charged for inspections that never happened (they are thieves). Don’t even bother escalating anything, management is also incompetent , they don’t respond to emails.

The service I ALWAYS receive from Liezel Leetion-Smith is always beyond excellent. Thank you Liezel you are a dream to deal with, an absolute GEM!

Belinda Renaud
223 Greenleaf

Great service from Jadé. Great communication and he were very helpful.

The agents responds efficiently, I was 100% happy with service ,to be honest it has never been this quick to get a flat in Cape Town

Thank you, Natasha Janssen, for all your help in finding my new place. Your quick responses, professionalism, and support made the whole process smooth and stress-free. I truly appreciate everything you did and highly recommend your services!

Mel was very good assisted. I really appreciate Mel so much

I would like to give a special thanks to Natasha Janssen for arranging quick results when I moved into my rental apartment. Within a week of applying for the apartment, I had my contract signed. She also helped with other things outside of her scope. Natasha my family and I appreciate everything you did!

Natasha Janssen provides prompt professional service

I received great service from Natasha Janssen. She was extremely helpful and was always available to assist me and answer my questions. The application process was smooth and transparent. I like the fact that I was always updated on the status of my application.

Natasha Janssen assisted me from last year(2025) with looking for a place suitable for me. She is kind and witty, very sharp when it comes to her role. I wondered all day how she does it! She helped me multiple times and offers quick responses to emails!