아무래도 먼 곳에서 오다 보니까 액자가 멀쩡하게 오진 않았는데 신속하게 교체해줘서 좋았음 한국인 구매자들이 있다면 축구 싸인 유니폼은 아이콘즈가 젤 나은 것 같음 신뢰성이나 시장에서의 가치나 아이콘즈>a1=구단발>>베켓윗니스드>>그외 요즘 짭이 하도 많아서 그냥 맘편하게 아이콘즈 사는거 추천 이베이에 파는 싸인 유니폼 80프로는 짭임 매치원이나 골... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I ordered a signed jersey, and it did not arrive in the condition it should have. I reported the issue immediately. Only after following up multiple times did we realize that Icons had been repl... Zobacz więcej
Reakcja na opinię
5 stars all the way, no question! As a long-time sports memorabilia collector, I’m absolutely stoked with the quality of my Icons purchase. The items are exactly as described, in perfect shape... Zobacz więcej
Ich habe bei Icons.com bestellt und bin insgesamt super zufrieden. Der gesamte Prozess – von der Bestellung über die Versandinfos bis zur Ankunft des Pakets – lief absolut perfekt und problemlos.... Zobacz więcej
Informacje dotyczące firmy
Informacje o Icons.com
Napisane przez firmę
Official. Authentic. Exclusive.
Icons has been in business since 1999, making us one of the web’s oldest signed memorabilia operators. Starting as a network of personal websites for legendary players such as Dennis Bergkamp, Ryan Giggs and Henrik Larsson, we bought our domain name way back in the 1990s and we’ve been building a reputation as the home of signed football memorabilia ever since.
We’re proud of our history and we’re confident of our standing in the signed memorabilia industry.
If you're still unsure and want to learn more about Icons, click the 'About us' button below ⬇️ About us
Why not take a look at our extensive, authentic selection of hand signed sports memorabilia ⬇️ Icons.com
Dane kontaktowe
Unit 7, Airfield Industrial Estate, BH23 3PE, Christchurch, Zjednoczone Królestwo
- 020 3904 7600
- customersupport@icons.com
- icons.com
4,4
Doskonała
2 tys. recenzji
Odpowiada na 88% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Icons: The Best Sports Memorabilia Company
Icons is currently the premier sports memorabilia company, offering expert authentication services. They provide guarantees for any autographed jersey produced by Icons, which I believe demonstrates the utmost respect for the market and collectors alike. I've had several of my collectible jerseys authenticated through them. Those with complete documentation were processed swiftly, though one took a bit longer due to unclear materials I initially provided. Once I supplemented the original order with the order number, they promptly confirmed it. This reflects the responsible approach of the Icons team, truly safeguarding every jersey that comes from Icons!
3 marca 2026
Opinia niezależna
Great products great service
Long time customer who has always been pleased with icons.com products and customer service.
9 lutego 2026
One star for the offering, the rest was disappointement incl. support.
One star for the offering, yet, the rest was disastrous. I wish there is an EU shop, perhaps idea for someone to compete with icons.com. Handling company seemed to be more involved in resolving then icons.com support team, they just don't care, poor service, misleading info about shipping and handling.
29 stycznia 2026
Odpowiedź od Icons.com
Hi Marek,
Thank you for taking the time to leave a review. I’m genuinely sorry that you feel our support was poor - that’s never the experience we want any customer to have.
With regard to the specific questions you raised, many of them related directly to courier procedures and customs handling. In those cases, we are often required to refer to the courier’s own terms and conditions, as those elements sit outside of our direct control. That said, we completely understand how frustrating that can feel from a customer’s perspective.
We also want to apologise for not making it clear at the time that we use AM World/FedEx for certain shipments. There was an error on our site wording, and we accept that this may have contributed to the confusion around shipping and handling. That is on us, and we’re sorry for that lack of clarity.
I have personally emailed you to offer my direct apologies and to see if there is anything further I can do to assist. We do care very much about our customers, and while international shipping can sometimes involve third-party processes, we should always communicate those details clearly.
Thank you again for your feedback. It’s taken seriously.
Kind Regards,
Dan @ Icons Customer Support
Brought for a 70th birthday present
Brought for a 70th birthday present
Really easy ordering and communication. Arrived a day earlier than expected
Would highly recommend
9 lutego 2026
My shipment came overseas in a plastic bag
I received the package of the signed goalie glove and letter of authenticity. I have bought memorabilia in the past from many vendors and this was the first time I received product from overseas that was shipped in a plastic bag. The letter of authenticity is mangled and really can not be given with this gift, so it makes the whole process less valuable and for the price, a box really isn't that much cost. If you are going to send a letter with the product at least make it look professional. I doubt I would trust another shipment overseas.
UPDATE - Icons corrected the issue as soon as I reviewed. I was shipped a new Letter of Authenticity by DHL and it showed up in perfect condition.
28 stycznia 2026
Odpowiedź od Icons.com
Hi Mark,
Thank you for taking the time to leave your review - we’re genuinely sorry to hear about your experience and understand why this was disappointing, especially as the item was intended as a gift.
We’d really like the opportunity to look into this properly and see how we can put things right for you. Could you please contact us directly with a few more details about your order, and if possible, provide some photos showing the condition of the certificate of authenticity on arrival? This will help us investigate what went wrong during transit and discuss the best resolution with you.
We apologise again for the condition in which the item arrived and for any inconvenience this has caused. We take presentation and customer trust very seriously and would welcome the chance to restore your confidence in us.
Kind regards,
Dan @ Icons Customer Support
A Dream Come True for a Lifelong Fan!
Absolutely stunning! I've been a huge fan of Messi since his debut, and seeing him play at the National Stadium in Tokyo on February 7th, 2024 was a dream come true. I bought this legendary photo to celebrate that unforgettable moment. Flawless condition and professional framing by Sw. It’s the crown jewel of my hair salon. Thank you, ICONS team!
12 lutego 2026
Opinia niezależna
Unprofessional customer support
Customer support basically shamed me for asking for more info about a product. When your business is selling highly valuable and expensive products then your customer support should welcome inquiries and tell customers what they need to know to feel sure before buying. They basically told me if you need to ask then don’t buy, even though I was asking a valid question about their packaging…
Edit: The inquiry in question happened on May 30th. I sent an email specifically asking about what "Deluxe Packaging" is. They replied with the dimensions of the package and that's it! I sent them 2 more emails asking for more details because the package was going to be sent internationally and I wanted to make sure it arrives safely. They didn't reply to any of my 2 emails.
They only reply to this review because it's a public review but it's a different story when it's a private email.
Even this reply is not well-intentioned in my opinion. You're trying to make it look like I'm only looking for a discount code while this incident was your fault too. You provided a discount code that didn't work on any of your items. I tried it on everything, full-price and discounted, and it simply didn't work. Just a bait-and-switch try maybe...
30 maja 2025
Opinia niezależna
Odpowiedź od Icons.com
Hi Wasim,
Thank you for taking the time to leave your feedback. I’m genuinely sorry to hear that you felt this way following your interaction with us. That is certainly not the experience we aim to provide, particularly when customers are asking valid questions before making a purchase.
We have reviewed our records and, at present, we’re unable to find any recent correspondence regarding packaging. The last contact we have on file dates back to November and related to a discount code rather than product presentation or packaging. It’s possible that we’re missing part of the conversation, or that it was sent from a different email address.
We would really appreciate the opportunity to look into this properly and make things right. Please could you email us again directly at customersupport@icons.com, including any previous correspondence if possible, so we can fully understand what happened and address your concerns.
We absolutely welcome enquiries about our products and understand how important it is to feel confident when purchasing high-value items. Thank you again for raising this, and we hope you’ll give us the chance to improve your experience.
Kind Regards,
Dan @ Icons Customer Support
My husband was the most happy person in…
My husband was the most happy person in life because of my gift. Thanks really!!! I am pretty sure that Luis Díaz will be Ballon d’Or soon!!
29 stycznia 2026
Goods got stuck in customs which was a…
Goods got stuck in customs which was a first for me, and the picture frame was broken upon receipt.
29 stycznia 2026
Odpowiedź od Icons.com
Hi Ian,
We’re sorry to hear about your experience.
Customs delays can unfortunately happen from time to time and are completely outside of our control once a parcel has left the UK. We always ensure the correct documentation is provided to minimise any issues, but clearance decisions ultimately sit with the destination country’s customs authorities.
We’re also very sorry to hear that the frame arrived damaged - all items are thoroughly checked before dispatch so this is likely to have occurred during transit. However, as we haven’t been contacted directly regarding this, we haven’t yet had the opportunity to resolve it for you.
Please do reach out to our customer service team via customersupport@icons.com with your order details and photos of the damage, and we will raise this with the carrier and work quickly to put things right.
We’re here to help and would really appreciate the chance to resolve this for you.
EDIT: I have tried reaching out to you via the email address on your order but I have received a message to say that the attempt was blocked. Can you please email us via the customer support email so we can help resolve the issue.
Kind Regards,
Dan @ Icons Customer Support
Express delivery is very fast.
19 stycznia 2026
Hard to justify paying a premium due to counterfeits
Unfortunately Icons do nothing to prevent the flood of counterfeits selling for low prices on popular online marketplaces, which hurts the collectability of their products.
A company concerned with counterfeits on the secondary market, might actually take steps to file a class action lawsuit against said marketplaces.
8 lutego 2026
Opinia niezależna
Odpowiedź od Icons.com
Hi Al,
I am very sorry to hear that you feel this way, however, we respectfully disagree with this assessment.
Counterfeit activity on third-party marketplaces is a widespread industry issue and not something any single retailer can fully control. However, Icons absolutely does take active steps to combat this.
We are investing heavily in prevention and verification, including our new TripleLock authentication technology, which is specifically designed to protect collectors by providing multiple layers of traceability, authentication, and accountability for every genuine item we sell.
In addition, we work closely with rights holders, signing partners, and marketplaces to report and challenge counterfeit listings where possible. While no system can eliminate counterfeits entirely, it is simply incorrect to suggest that Icons “do nothing” - safeguarding authenticity is central to what we do.
If you would like to discuss this further with us please do get in touch via customersupport@icons.com and we will be happy to assist as best we can.
Kind Regards,
Dan @ Icons Customer Support
A dream come true for any Messi fan!
The company runs giveaways with very appealing products, and I was lucky enough to win a signed and framed Messi jersey - truly a dream come true. I’m extremely satisfied with the quality and overall presentation of the product. The level of detail truly reflects what an icon of this magnitude deserves. Everything arrived as expected, and the final result exceeded my expectations.
I would definitely recommend their products to sports fans and collectors looking for authentic and distinctive memorabilia.
21 stycznia 2026
Quick Delivery & Great product
I ordered the product and delivery to Australia was within a week. Perfectly packed and the product was sensational
19 stycznia 2026
Excellent communication with the team
Excellent communication with the team. A live in Mexico and the products arrived in good conditions, well packed. They answer email fast and clear.
18 grudnia 2025
Great company with FANTASTIC service
Great company with FANTASTIC service - would 100% recommend!
Well done DAN!
23 stycznia 2026
Opinia niezależna
Bad customer service
Your worker Dan did not resolve my issues instead he try to blame me for the product being held in customs. I explained to him that FEDEX did not receive the paperwork he said, it's all digital. If that is the case then It's obvious that FEDEX is doing something shady with your product. The tone in his emails are not professional and I will not be doing anymore business with this company
8 stycznia 2026
Odpowiedź od Icons.com
Hi Sergio,
I am sorry to hear you feel this way and that your experience did not meet expectations.
To clarify, all customs documentation for our international shipments is submitted digitally in line with FedEx procedures. Unfortunately, once a parcel is with the courier, delays or requests from customs are outside of our direct control. At no point was blame intended - I simply explained the process and the information available to us.
We do, however, take feedback regarding tone seriously and apologise if my communication came across as unprofessional. That was not my intention.
We appreciate you taking the time to share your experience and wish you all the best going forward.
Kind Regards,
Dan @ Icons Customer Support
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