Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Absolute scam. Never signed up for a subscription and it won't let me cancel it. I hit the cancel subscription button so many times and it doesn't take me anywhere. Worrying thing... there's no help o... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

We've been using Icon to create UGC-style ads for our SaaS product and it's been a genuinely useful part of our marketing workflow. The turnaround is fast, the output quality is solid, and it saves u... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Icon has been a great partner for UGC! From briefing to final delivery the experience was smooth and fast. The editing is dynamic and polished, the human creators feel authentic on camera and everythi... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I’ve been working with Icon for a little over a year. I’m a firm believer that what you put into a partnership is what you get out of it — Icon has been an incredible partner in helping me maintain a... Zobacz więcej

Reakcja na opinię

4,0

Dobra

Wynik TrustScore: 4 na 5

82 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Brak historii zapraszania do wystawiania recenzji

Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 95% z negatywnych recenzji

Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Excellent service

Excellent service! I had quite a few issues, but everything was handled promptly and professionally. I was even able to email the founder directly, and he was always available to help me out. The UGC videos turned out really well—the script, production, and overall process were all taken care of, and any requested changes were implemented smoothly and efficiently.
Would highly recommend.

1 czerwca 2026
Opinia niezależna
Oceniono na 1 z 5

Absolute scam

Absolute scam. Never signed up for a subscription and it won't let me cancel it. I hit the cancel subscription button so many times and it doesn't take me anywhere. Worrying thing... there's no help or live chat button. Posting this here to make sure this doesn't happen to anyone else and hopefully a professional from the company sorts this out.

20 czerwca 2026
Opinia niezależna
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Odpowiedź od Icon

Hi Alex,

We’re really sorry to hear about your experience, and we completely understand how frustrating this must have been.

This is not the experience we want anyone to have with Icon, and we’d appreciate the opportunity to make this right for you as quickly as possible. If you could please reach out to us at help@icon.com with the email address linked to your account, our support team will look into this as a priority and help get everything resolved for you.

We’re also currently reviewing the issues raised around the cancellation flow and live chat experience to ensure this is addressed properly.

Thank you for bringing this to our attention.

- Kennan (Founder)

Oceniono na 5 z 5

Excellent service

Excellent service, I had soo many issues but everything was taken care of. I can directly send a email to the founder and he was there to help me out. The UGC videos turned to be very good, script and everything was taken care of and the changes and everything was very smooth.

19 czerwca 2026
Opinia niezależna
Oceniono na 5 z 5

Quality Output in a Fraction of the Time

Icon has massively reduced the friction to producing our advertisements and has eliminated any consideration of a traditional ad agency. With our team as lean as it is, we don't have the capacity to produce or manage in-house; anyways, it wouldn't reach the quality of Icon's output in the time and effort.

Extremely happy with the ads we've built with Icon and are excited continue using it.

7 czerwca 2026
Opinia niezależna
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Odpowiedź od Icon

Thanks so much for the kind words Max! Stoked to hear we've reduced the friction to producing your ads. So grateful to have you as a partner and excited to keep building together :-)

- Kennan (Founder)

Oceniono na 5 z 5

There's no other service like Icon that…

There's no other service like Icon that can deliver the level of UGC it delivers at the price they charge. The whole setup is streamlined and makes it very easy for us to ideate, and then bring those content ideas to life. Really great service.

9 czerwca 2026
Opinia niezależna
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Odpowiedź od Icon

Thank you so much for the kind words Jacob! Happy to hear our setup has made it easy to ideate and bring content to life. Stoked to be on this journey with you :-)

- Kennan (Founder)

Oceniono na 5 z 5

Smooth process and great results!

Icon has been a great partner for UGC! From briefing to final delivery the experience was smooth and fast. The editing is dynamic and polished, the human creators feel authentic on camera and everything arrived ready to run without any back and forth. Really happy with the results!

3 czerwca 2026
Opinia niezależna
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Odpowiedź od Icon

Thanks so much for the thoughtful review Valentina! Happy to hear that our processes worked well for you. Excited for the journey ahead together :-)

- Kennan (Founder)

Oceniono na 5 z 5

Icon is great!

Icon offers a great service at a reasonable price point. Celine helped me set everything up and we worked through some of the kinks together

9 czerwca 2026
Opinia niezależna
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Odpowiedź od Icon

Thanks so much for the review Carson! Celine's a gem, I'll make sure she sees this. Really appreciate you working through the early kinks with us, and stoked to have you here :-)

- Kennan (Founder)

Oceniono na 5 z 5

WGreat tool for fast, quality UGC-style adse've been using Icon to create…

We've been using Icon to create UGC-style ads for our SaaS product and it's been a genuinely useful part of our marketing workflow. The turnaround is fast, the output quality is solid, and it saves us a ton of time versus coordinating creators manually. We've used it across multiple campaigns and the content consistently performs well. If you're a startup or small team that needs to produce ad creatives at pace without a big production budget, it's well worth it.

31 maja 2026
Opinia niezależna
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Odpowiedź od Icon

Thank you so much for the thoughtful review Chawin! Happy to hear we've become a genuinely useful part of your marketing workflow and that the content has consistently performed across campaigns. We appreciate the recommendation and are excited to keep building with you :-)

- Kennan (Founder)

Oceniono na 5 z 5

We hired Icon to create some UGC…

We hired Icon to create some UGC content for our agency (we are in the home improvement vertical). They produced high quality assets for our social media ads and were very communicative and flexible. We were able to get multiple rounds of revisions and their creators were high quality (they knew how to act and speak in front of a camera very naturally). Overall very good experience, would recommend to anyone in search for User Generated Content for their marketing, ads, or social media profiles.

19 maja 2026
Opinia niezależna
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Odpowiedź od Icon

Thanks so much for the review Vlad! Happy to hear our creators came through naturally on camera and that the revisions and communication were a fit for your agency. We appreciate the recommendation and are so grateful to have you as a partner :-)

- Kennan (Founder)

Oceniono na 5 z 5

Literally a UGC Cheatcode

The Icon team from the first experience was incredible to work with, fast response times, way overdelivered on ETAs, and the quality was over the top for something we spent <15minutes total reviewing. The platform really automates the whole end to end ideation, review, editing, and final delivery process without hiccups. We had no idea what to expect going in and can confidently say if you need UGC don't waste a dollar with an agency and go with Icon, we are doing 100's more with them!

18 maja 2026
Opinia niezależna
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Odpowiedź od Icon

Thank you so much for the review Ishan! Happy to hear we overdelivered on timing and that the platform made the end-to-end process easy. So grateful to have you as a partner and excited to keep building together :-)

- Kennan (Founder)

Oceniono na 5 z 5

This is the fastest way to get video…

This is the fastest way to get video ads done. The combination of human creators and the tech platform makes everything so efficient.

4 marca 2026
Opinia niezależna
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Odpowiedź od Icon

Thanks so much for the review Saim! Happy to hear our combination of creators and tech has made things so efficient for you. Stoked to be on this journey with you :-)

- Kennan (Founder)

Oceniono na 5 z 5

Sharing out links for custom tournament…

Sharing out links for custom tournament scoreboards, team branding, and payment gateways used to feel like handing clients a scattered zip file. This tool builds a sleek digital control center for all your URLs. The custom hex-color picker is a bit buggy and sometimes requires typing the code twice before the background updates. Once it locks in, it drastically streamlines how I share project assets.

12 marca 2026
Opinia niezależna
Oceniono na 5 z 5

Sharing out links for custom tournament…

Sharing out links for custom tournament scoreboards, team branding, and invoice portals used to feel like handing clients a scattered zip file. This tool builds a sleek digital control center. The custom fonts take a minute to cache, meaning your live preview looks slightly off until you hit refresh a few times. Once it locks in, it drastically streamlines how I share project assets.

22 kwietnia 2026
Opinia niezależna
Oceniono na 5 z 5

Incredible growth partner

Icon's been a pleasure to work with! Their creatives are all incredible quality and the turnaround times are fast and reliable. We look forward to using them as a scaling partner long term.

13 maja 2026
Opinia niezależna
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Odpowiedź od Icon

Thank you so much for the kind words Mark! Happy to hear our turnaround times and creative quality have been hitting the mark. So grateful to have you as a partner and excited for the future together :-)

- Kennan (Founder)

Oceniono na 5 z 5

Digital Marketing Director of Client Services

As a Director of Client Services for a Digital Marketing Agency, Icon has been an absolute creative engine for our paid social accounts.

We onboarded Icon to help connect our clients with the right creators for UGC, while ensuring that messaging, branding, and asset best practices were in line with what our accounts needed from both a video and static asset standpoint.

Icon's collaborative briefing process ties together our client's needs with what a creator needs to generate the best output. I've been impressed with how flexible Icon's team has been in sometimes working with little information, but generating quality output.

Icon has allowed us to scale creative production, move quickly, and continue to improve and refine asset variations.

23 marca 2026
Opinia niezależna
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Odpowiedź od Icon

Wow, thank you so much for the thorough and thoughtful review Emily! Happy to hear our briefing process and team flexibility have helped you scale creative production for your clients. We're thrilled to be your creative engine and stoked to be on this journey with you :-)

- Kennan (Founder)

Oceniono na 5 z 5

I loved that we could start without any…

I loved that we could start without any upfront risk to see how it works. Once we saw the quality we signed up for the full package without hesitation.

11 lutego 2026
Opinia niezależna
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Odpowiedź od Icon

Thanks so much for the review Marco! Stoked you took the leap and even more stoked you loved what you saw. Excited for this journey ahead together :-)

-Kennan (Founder)

Oceniono na 5 z 5

Sharing out separate links for custom…

Sharing out separate links for custom tournament scoreboards, team branding assets, and registration forms used to feel like tossing a handful of loose papers at clients. This tool pulls all those URLs into one sharp, centralized digital profile. The background image cropper gave me a slight headache by zooming in too much on my first try, but once the layout is locked, it makes sharing project files infinitely smoother.

17 kwietnia 2026
Opinia niezależna
Oceniono na 5 z 5

We looked at their portfolio and…

We looked at their portfolio and decided to give it a shot. The process was smooth and the final videos were exactly what we needed for our brand.

17 lutego 2026
Opinia niezależna
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Odpowiedź od Icon

Thanks for the review Helina! Happy to hear the process was smooth and the videos hit the mark for your brand. Can't wait to see where the future takes us :-)

- Kennan (Founder)

Oceniono na 5 z 5

Trying to share all your different…

Trying to share all your different social and portfolio links at once is usually like handing someone a handful of messy sticky notes. Their platform acts like a sleek digital business card, organizing everything into one clean, clickable hub. The mobile background image cropper is a bit finicky—it took me a few tries to get my banner centered properly because the preview doesn't perfectly match the live version. But once it's up, the page loads incredibly fast, and having a central spot to direct my clients saves a ton of back-and-forth messaging.

11 maja 2026
Opinia niezależna
Oceniono na 5 z 5

Great video content which was pretty…

Great video content which was pretty much a perfect brand match! Icon really saved us a lot of time and money as we'd been fumbling with hiring UGC people individually. The service was fast and we had a bunch of videos within about a week. Recommended especially for startups.

2 maja 2026
Opinia niezależna
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Odpowiedź od Icon

Thank you so much for the kind words Henri and the recommendation! Happy to hear we saved you time and money and that the brand match felt spot on. Stoked to be on this journey with you :-)

- Kennan (Founder)

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

Dowiedz się więcej o innych rodzajach recenzji.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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