I wanted to update my review with a more accurate response. After enjoying some of the Serrano ham I purchased, I am very very happy with the product. Yes there was a slight shipping delay but honestl... Zobacz więcej
Reakcja na opinię
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Zobacz, co mówią recenzenci
The company is easy to use. Delivery service excellent. Could not fault them. Will use this company again. Highly recommend.
Reakcja na opinię
This store is a treasure trove of quality products and friendly faces. I adore their deli section, where I often pick up fresh sandwiches and salads for lunch. Everything is made daily, and you can... Zobacz więcej
Delivery box badly damaged on arrival, arrived at least 24 hours late (so chilled products not chilled), 2 tins dented and one jar of lentils lacking liquid so layer of black lentils at the top.... Zobacz więcej
Informacje dotyczące firmy
- Sklep z dojrzewającą szynką
- również w kategorii:
- Dostarczanie produktów spożywczych
- Hurtownia mięsa
- Hurtownia owoców morza
- Sklep spożywczy dla smakoszy
- Sklep z serami
Napisane przez firmę
We are an award-winning importer of authentic and traditional Spanish products, our main aim is offering a unique range of products, carefully selected in person. Our portfolio includes more than 300 products, from 50 different suppliers, many of whom are dedicated family businesses that have farmed for generations. We are based in Henfield, where we have cold rooms for refrigerated products and we hold a 5 star hygiene rating, our premises being approved for food preparation by the local authority. We work with many of the best food establishments in Sussex and London, which seek to provide authentic Spanish flavors to their customers. We use overnight courier for nation wide deliveries!
Dane kontaktowe
Unit 25, Winterpick Business Park, BN5 9BJ, Henfield, Zjednoczone Królestwo
- 01273 590282
- customerservice@ibericafood.com
- ibericafood.com
4,6
Doskonała
819 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Fantastic quality
29 listopada 2023
Great company good service
Great company, prices was fair, fast delivery and very well packaged
5 listopada 2023
A good range of products
A good range of products at fairly reasonably prices when you cannot actually shop in Madrid. The Turon could be cheaper !!
8 listopada 2023
Good quality Spanish food and good…
Good quality Spanish food and good service.This is the second time that I have used their services,and shall continue to do so.
7 listopada 2023
The package arrived damaged
7 listopada 2023
Serrano Ham
Ordered on line, arrived on time and an excellent piece of Serrano ham, thank you. I have ordered from this company before and have never been disappointed
6 listopada 2023
Excelente product and good price
Excelente product and good price. Delivery agent shambolic, no customer care at all…. APC
6 listopada 2023
This shop is amazing!
This shop is amazing!! I called in a panic on a Friday and saved the day with a super fast delivery! I will order with plenty of time next time. The customer service is excellent and the food looks delicious. Highly recommend!
11 listopada 2023
Opinia niezależna
There was an issue with our delivery
There was an issue with our delivery, but the Iberica team dealt with it efficiently and promptly. Thanks.
5 listopada 2023
Good quallity products and good price
Good quallity products, good price, fast delivery and great customer service
2 listopada 2023
Chopped Serreno Ham more like Mince meat
Impressed with how quick they shipped my order & it was well packaged. Ordered the Chopped Serreno Ham 2kg, it isn't chopped its clearly been put through a mincer. Disappointed with it as the picture on the website it looked like it was going to be little chunks instead we have something that looks like it should be feed to my dogs. It also doesn't have a lot of taste to it unless you have a spoonful of it
7 listopada 2023
Opinia niezależna
A very quick service with overnight…
A very quick service with overnight delivery, Good quality food. I will definately recommend Iberica Spanish Foof
31 października 2023
Incredibly poor products and customer service - avoid!
Incredible... just got a response to a negative review I sent 10 months ago! They had the audacity to suggest their product was up to standard which is frightening for customers. The ham they sent me was completely inedible and would have been a danger to health if consumed. I simply asked for a refund or replacement, neither of which they were prepared to do. Avoid this company as they are dishonest and their products are terrible.
3 listopada 2023
Opinia niezależna
Fabulous fast efficient service
Fabulous fast efficient service. So pleased with the products. Delicious.
5 października 2023
Odpowiedź od Iberica Food
We're delighted to hear that you're so pleased with our products and our efficient service!
Your satisfaction is our top priority, and we're glad to know that you found our products delicious.
Absolute worst experience ever they…
Absolute worst experience ever they sent me spoil churros don’t buy from these guys
8 października 2023
Odpowiedź od Iberica Food
We deeply regret the inconvenience you've faced. While our team and courier endeavoured to ensure timely delivery, it's crucial for early morning deliveries, especially of frozen items like churros, that someone is present to receive them. The courier attempted twice, but the restaurant was closed, causing the delay. We appreciate your understanding and are committed to improving our services.
Wise variety off food
Wise variety off food. Very fast delivery and was packaged well
1 października 2023
Odpowiedź od Iberica Food
Thank you Alan for your lovely feedback!
We're really happy to hear that you enjoyed our products and that our delivery met your expectations.
Your satisfaction truly brightens our day!
Great product and fast delivery
5 października 2023
Odpowiedź od Iberica Food
Thank you for your positive feedback!
We're delighted you loved our product and that our delivery was speedy!!
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