hyperpanda.com.au Recenzje 

188
•
Wynik TrustScore: 5 na 5

4,8

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

My order was delivered very quick and ontime. All the things I ordered were delivered perfectly and correctly. The staff was so cooperative and respectful.

Oceniono na 5 z 5

Excellent customer service. I called to buy some Ahmad Green Tea bags on a Monday and was told to call back on Friday. I called on Friday and completed my online order within 5 minutes of being told a... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Amazing, delicious and authentic products. They gave me a discount when I made a mistake and changed my order. Extremely quick delivery We live in a very isoloate part of regional NSW, so I was quit... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I recently placed my inaugural order with this store, and I must say, it exceeded my expectations in every way. Mr. Ali, the proprietor, not only ensured my orders arrived promptly but also surprised... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep spożywczy

Napisane przez firmę

Hyper Panda is a Mediterranean and Middle Eastern grocery and convenience store in Melbourne, VIC which is committed to bringing fresh and high-quality products to our clients. Home Delivery & Pickup, as well as shipping to the whole Australia are available.


Dane kontaktowe

4,8

Doskonała

Wynik TrustScore: 5 na 5

188 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,8

Wszystkie recenzje

(188)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 40

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

High quality, professional

Stuff had great quality, associeted with fast and safe delivery, absolutely perfect

23 marca 2026
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Odpowiedź od hyperpanda.com.au

Thank you for your wonderful feedback! We’re delighted to hear you were happy with the quality of our products and our fast, secure delivery. We truly appreciate your support and hope to serve you again soon! 😊

Oceniono na 5 z 5

Quality products not easily available…

Quality products not easily available in Australia. Careful packing and speedy delivery.

11 marca 2026
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Odpowiedź od hyperpanda.com.au

Thank you, Philip, for your kind review! ⭐
We’re glad you enjoyed the quality of our products and the fast delivery. We appreciate your support and look forward to serving you again.

Oceniono na 5 z 5
Logo hyperpanda.com.au

Odpowiedź od hyperpanda.com.au

Thank you, Virginia! We’re glad you had a great experience with our customer service. We appreciate your support! 😊

Hyperpanda Team

Oceniono na 5 z 5

Excellent


I had a great experience shopping from Hyperpanda.food products were fresh, high quality. I’m very satisfied with my purchase and will definitely shop again. Highly recommended!

10 marca 2026
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Odpowiedź od hyperpanda.com.au

Thank you, Azam! We’re very happy to hear you enjoyed the quality and freshness of our products. We truly appreciate your support and look forward to serving you again. 😊

Hyperpanda Team

Oceniono na 5 z 5

The order was quickly delivered and…

The order was quickly delivered and there were no problems with the products purchased. I am very happy with the customer service and the food items we received.

7 lutego 2026
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Odpowiedź od hyperpanda.com.au

Thank you, Douglas! We’re glad your order arrived quickly and that you were happy with the products and service. We appreciate your support! 😊

Hyperpanda Team

Oceniono na 5 z 5

Hyperpanda - small company, big on service

Excellent customer service. I called to buy some Ahmad Green Tea bags on a Monday and was told to call back on Friday. I called on Friday and completed my online order within 5 minutes of being told a new shipment had arrived. The staff went out of their way to provide excellent service after l made an error with my purchase.

9 stycznia 2026
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Odpowiedź od hyperpanda.com.au

Thank you, Adrienna! We’re glad we could help and that you had a great experience with our team. We truly appreciate your support. 😊

Hyperpanda Team

Oceniono na 5 z 5

Best Market provider

As I have said before, the best market provider! Fast delivery, easy to order, available many products and more and more!
Thanks Panda💫

19 stycznia 2026
Logo hyperpanda.com.au

Odpowiedź od hyperpanda.com.au

Thank you, Mojde! We’re glad you enjoy our products and fast delivery. We really appreciate your support! ⭐

Hyperpanda Team

Oceniono na 1 z 5

I paid for the order and haven't…

I paid for the order and haven't received it and they are claiming that I received it!!

update:
I contacted you twice using the official phone number listed in your correspondence email. On both occasions, I was informed that your system indicates the item had already been received and that I should not call again until your direct number is provided.
In addition, my calls were not answered, and the issue was instead handled through messages, without being properly resolved. While I acknowledge and appreciate that my concern was eventually received, this does not negate the fact that there has been a clear breakdown in professional communication with your client.
Furthermore, this situation resulted from an error on your side, which ultimately caused an unacceptable one-month delay to my order. This level of service falls well below reasonable professional standards, particularly given the time-sensitive nature of the order.
I expect this matter to be addressed seriously and promptly, with a clear explanation and appropriate resolution.

18 grudnia 2025
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Odpowiedź od hyperpanda.com.au

Hi Mohamed,

Thank you for your feedback. It appears this review may have been posted before contacting us for resolution.

Once you reached out, we immediately investigated the issue with Australia Post, confirmed your details with you, and offered a refund or re-dispatch. You chose re-dispatch, and the order was re-sent the same day, with tracking details provided via SMS and email.

We’re always happy to resolve any issues promptly and encourage customers to contact us directly so we can assist as quickly as possible.

Kind regards,
Hyperpanda Team

Oceniono na 5 z 5

Trustful service

Trustful service.
Their service provide every thing easily accessible.

2 grudnia 2025
Logo hyperpanda.com.au

Odpowiedź od hyperpanda.com.au

Hi Jalil,

Thank you so much for your wonderful 5-star review!
We’re truly grateful for your kind words.

Many thanks again for your support!
— Hyperpanda Team

Oceniono na 5 z 5

Fast delivery and everything well…

Fast delivery and everything well packed
Thank you.

24 listopada 2025
Logo hyperpanda.com.au

Odpowiedź od hyperpanda.com.au

Hi Maria,

Thank you so much for your lovely 5-star review!
We’re really glad to hear that your order arrived quickly and was well packed.

We truly appreciate your support and hope to see you again soon at Hyperpanda.

Thank you again!
— Hyperpanda Team

Oceniono na 5 z 5

The original shipment was damaged

The original shipment was damaged, and Hyperpanda advised me of the delay and shipped out a whole new order, was very happy..!

13 listopada 2025
Logo hyperpanda.com.au

Odpowiedź od hyperpanda.com.au

Hi Peter,

Thank you so much for your wonderful review! 😊
We’re really glad we could sort things out quickly after the original shipment was damaged. Your patience and understanding mean a lot to us.

If you ever need anything or have any questions, we’re always here to help.
Thanks again for your support!

Warm regards,
Hyperpanda Team

Oceniono na 4 z 5

Helpful customer service

Helpful customer service

6 listopada 2025
Logo hyperpanda.com.au

Odpowiedź od hyperpanda.com.au

Hi Aspi,

Thank you so much for your review! 😊
We’re really glad to hear that you found our customer service helpful. Our team works hard to support every customer, and your feedback truly means a lot.

If there’s ever anything more we can do for you, we’re always here to help.

Kind regards,
Hyperpanda Team

Oceniono na 5 z 5
Logo hyperpanda.com.au

Odpowiedź od hyperpanda.com.au

Hi Suzanne,

Thank you so much for your wonderful review! 🌟
We’re thrilled to hear that you’re happy with both our products and our service. Your support truly means a lot to us.

If there’s ever anything you need, we’re always here to help.

Warm regards,
Hyperpanda Team

Oceniono na 4 z 5

Great experience with Persian groceries online

I’ve ordered several times from Hyperpanda’s online shop for Persian groceries and have always been very happy with my purchases. The products are fresh, well-packed, and delivered on time. It’s wonderful to have such a reliable place to buy authentic Persian ite

28 października 2025
Logo hyperpanda.com.au

Odpowiedź od hyperpanda.com.au

Hi Simin,

Thank you so much for your lovely review! 🌟
We’re delighted to hear that you’ve consistently had a great experience with our Persian groceries. Knowing that you enjoy the freshness, careful packaging, and timely delivery truly makes our day.

We’re grateful to be your trusted place for authentic Persian items, and we look forward to serving you again soon.

Warm regards,
Hyperpanda Team

Oceniono na 5 z 5

A great selection of foods and a very…

A great selection of foods and a very friendly staff member assisted me.

21 września 2025
Logo hyperpanda.com.au

Odpowiedź od hyperpanda.com.au

Hi Lori,

Thank you so much for your kind review! 😊
We’re delighted to hear that you enjoyed our selection of foods and that our staff were able to assist you so warmly. Providing friendly and helpful service is very important to us.

We appreciate your support and look forward to welcoming you back again!

Warm regards,
Hyperpanda Team

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