Excellent product, one application of SMC and red spider mites were gone and each new leaf that came up now stayed healthy, the leaves looked like they had been polished, very quick delivery,
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Communication on the phone and email was excellent. Product is as described and of good quality. Had issue with delivery company however Hydroponic Centre resolved quickly and I am very happy to order... Zobacz więcej
I've had a few consecutive bad experiences with a few shops online (sending IOUs and random replacement items without notifying me) until I found these guys. Postage was quick, delivery even quicker... Zobacz więcej
Poor description of goods cost me more money! Purchased a pump which stated in its description the flow was adjustable however what it didn’t say was you had purchase a flow controller and parts for t... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Here at Hydroponic Centre you will find all the products that you need, the advice and anything else that we be of help to you. If you are an expert or just an enthusiast give us a call or pay us a visit. Hydroponics is the process of growing plants indoors. Instead of using soil, uses water, a growing medium and nutrient solution. You get exceptional control over nutrients, light, water, temperature and other environmental factors, allowing gardeners to optimise their growing and maximise yields, even in limited space.
Dane kontaktowe
UNIT 12 East Park Trading Estate, WV1 2XF, Wolverhampton, Zjednoczone Królestwo
- 01902 452053
- accounts@hydroponic-centre.co.uk
- hydroponic-centre.co.uk
4,3
Doskonała
158 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 66% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Great service
17 czerwca 2023
Perfect product and fast delivery
11 czerwca 2023
Fantastic customer service.
Fantastic customer service when I rang to say my order hadn’t arrived. All sorted out immediately with one phone call and replacements sent out. I was also extremely pleased with the products- planter saucers which are perfect for my needs and of good quality.
26 maja 2023
Saucers fo plant pots
I was very pleased with my purchase. Great quality and they fitted perfectly
10 czerwca 2023
Ordered a few saucers
Ordered a few saucers, got sent the wrong size, but they ordered to resend out the right size. Unfortunately the replacement order got lost. So they refunded the cost. But overall a good experience!
27 maja 2023
Efficient customer service
I received the wrong item, it was quickly and efficiently corrected and the correct size arrived 2 days later. Well packaged, good quality item.
7 czerwca 2023
Great company
Great company. Very fast delivery and a brilliant product. I will definitely be buying from them again.
17 maja 2023
Goods did not arrive and company did…
Goods did not arrive and company did not reply to my communications. Would not recommend.
15 kwietnia 2023
Odpowiedź od Hydroponic Centre
Hello Margaret,
I've checked with Royal Mail and yes, they lost your order. We apologise for that.
But I've searched throut the e-mails and we couldn't find any e-mail, or WhatsApp message or anything regarding you trying to contact us.
We have a rule as a company.
If a customer doesn't get his order, or it gets delivered damaged or any other issues we offer FULL Refund or FREE Replacement.
We've done that since we started and there were no exceptions.
But we need to know if that happened.
The saucers that you've ordered, we have thousand in stock, all sizes so there is no reason for us not to send them to you.
A 1 Star review costs us more than a few plastic saucers.
So please, contact us on sales@hydroponic-centre.co.uk or on WhatsApp at 07835.177.255 and we will sort you out.
Have a great day,
Hydroponic Centre
Odpowiedź od Hydroponic Centre
Hello Paul,
I've checked with Royal Mail and yes, they lost your order. We apologise for that.
Things like this happen unfortunatelly when using a third party courier. For situations like that we have other backups in place. We just need to be told that your order was not delivered.
We have a rule as a company.
If a customer doesn't get his order, or it gets delivered damaged or any other issues we offer FULL Refund or FREE Replacement.
We've done that since we started and there were no exceptions.
But we need to know if that happened.
The saucers that you've ordered, we have thousand in stock, all sizes so there is no reason for us not to send them to you.
A 1 Star review costs us more than a few plastic saucers.
So please, contact us on sales@hydroponic-centre.co.uk or on WhatsApp at 07835.177.255 and we will sort you out.
Have a great day,
Hydroponic Centre
Delivery was poor
25 kwietnia 2023
Odpowiedź od Hydroponic Centre
Yes, you are correct with that.
Again as we said on the phone we apologise for Royal Mail.
And we will either send you a free of charge replacement or a full refund.
On every Bank Holiday weekend delivery time with Royal Mail goes from 24-48 to....whatever they feel like.
It's like they are deliverying through a detour in China or something.
Please get back to us, and let us know what the preffered solution would you like.
The website was easy to navigate and…
The website was easy to navigate and the delivery was very quick. Pricing was very good indeed and there was even a nice sample / free gift in the box.
I shall be using this website again. 👍
11 kwietnia 2023
Ordered and paid on Saturday
Ordered and paid on Saturday , nothing arrived for a week no card through letter box nothing at post office , tried calling no answer left message and nothing back , won’t use again !
15 kwietnia 2023
Odpowiedź od Hydroponic Centre
Hello Jordan,
Technical wise we had a really bad day on Friday. Phone lines were down, we didn't got any calls, our mobile phone was left by one of our sales reps at a customer, we just got it back with a lot of missed calls and messages today.
What we offer customers that have had yours experience, first, we offer appologies. After that we have two options for you.
1. We can send you a replacement for you, free of charge.
2. We can refund you in full.
If you can contact us by e-mail at sales@hydroponic-centre.co.uk we will sort this out for you.
Have a great day,
Hydroponic Centre
Every interaction was very good
Every interaction was very good. I returned an item as I changed my mind and the refund was very quick. Excellent service all round, will definitely be using them in future.
19 marca 2023
After wrong information from Royal Mail…
After wrong information from Royal Mail about delivery
article arrived as Hydroponics said it would.
12 stycznia 2023
Doświadczenie Trustpilot
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