I used this travel arbitration company in relation to a refund of a deposit paid to TUI. My refund was received after a year of a complaint procedure with TUI. Based on my own personal experience thi... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Totally biased against customer complaining about Tui holiday . The holiday was just awful . Tui rep totally disinterested . Hunt adr awarded 50.00 . DO NOT waste you time and money . Go to the small... Zobacz więcej
Reakcja na opinię
Agree with previous people who can clearly see how Hunt are massively in the pockets of the bigger companies. Definitely consider taking your claim to Small Claims Court, I wish I had. ABTA, ADR, Omb... Zobacz więcej
Reakcja na opinię
Clear evidence of bias in favour of holiday companies. DO NOT TRUST THEM. The system is loaded against the customer. They deliberately misinterpret claims and dismiss evidence as opinion and it wi... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Hunt ADR is a leading provider of mediation and arbitration services, with a strong reputation for excellence in training and professional development. We specialise in accredited mediation training programmes, helping individuals gain the skills and confidence to practise as mediators and we offer comprehensive CPD programmes to ensure that mediators and arbitrators maintain and enhance their expertise throughout their careers. Our training is delivered by experienced practitioners and is designed to combine practical learning with a deep understanding of the principles of dispute resolution. We provide CPD opportunities ranging from refresher courses to advanced workshops, ensuring that professionals at every stage of their career can continue to grow. Alongside training, Hunt ADR administers mediation and arbitration services for civil and commercial disputes, including dedicated schemes in the travel sector. All cases are decided independently by qualified arbitrators and mediators, ensuring impartiality, fairness and transparency in every matter. Whether you are seeking a trusted forum to resolve disputes or aiming to develop your skills as a dispute resolution professional, Hunt ADR is committed to raising standards, supporting practitioners, and delivering fair outcomes. We are also proud supporters of local foodbanks, helping to give back to the communities we serve.
Dane kontaktowe
PO Box 12627, CM12 2EZ, Billericay, Zjednoczone Królestwo
- 02070431674
- adr@huntadr.com
- huntadr.com
3,0
Średnia
247 recenzji
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Odpowiada na 85% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
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Unregulated Corrupt organisation used…
Unregulated Corrupt organisation used by ABTA.
I have just used this appalling Organisation. ABTA directed me to HUNT after Jet 2 sold a package holiday full of service failures under the package holiday act 2018.
Unfortunately, HUNT will effectively steal your money and then deliberately put the case in favour of Jet 2 from my experience 2022.
The staff at HUNT are completely rude and unprofessional. The organisation will then fail to explain the process and in turn fail to use your evidence.
The case took over 6 months before anyone looked into the case. Nobody including the arbitrator will contact you during your case. Before you know it, your case will automatically fail in favour of the travel firm leaving you with further debt to pay.
I decided to make a formal complaint, the complaints manager was totally unprofessional in not accepting any service failures.
Basically, HUNT is completely corrupt and offers no help with your complaints against Jet 2 in my experience.
The organisation is totally biased and corrupt in every aspect. I can’t stress enough, do not use this corrupt organisation through ABTA!
FACT ~ HUNT are not regulated like most decent firms. This means, they make their own rules up leaving you isolated from reaching out for additional support.
The package holiday act 2018 Requires travel Arbitration firms to adhere to these rules. if you’re a victim of this act, the travel firm must adhere to this act. HUNT appears to turn a blind eye to the act and will automatically deny you of any fair chance of having your case investigated. Once, you lose your case, you have a further option to have your case reviewed in an appeal with another of HUNTS arbitrator. This costs around an additional £400. It’s obvious here, they have put this amount in place to put you off. What person would give the HUNT any more money when they have demonstrated what a scammer would do to someone. I feel Scammed by HUNT when you go to lengths to provide independent reports with substantial evidence that is not considered by HUNT!
My advice to anyone thinking of using HUNT don’t ! I would consider the small claims court after speaking to the travel firm. At least, you will have a chance here with trusted people unlike this corrupt organisation!
I don’t understand who would work at this organisation, they’re complete scammers and would hope, trading standards will close this organisation down shortly. Absolutely disgusting organisation that have left my family out of pocket!!
😡😡😡😡😡😡😡😡😡
I have now escalated the complaint to senior management of HUNT who’s name incidentally is the same name as the Firm.
~~~~~~~~~~~~~~~
I’ve received a final response from HUNT stating that most customers will read my review and think I’m being aggressive. I’m a very nice person who wanted a family holiday from Jet 2 at a cost of over £5000 but didn’t get one as agreed under 2018 package holiday act. HUNT have fully protected Jet 2 at all costs despite demonstrating clear substantial evidence Jet 2 breached the contract. HUNT have responded stating they’re going to update this review soon with their own response, however please don’t be fooled by HUNT. I will now continue to escalate this complaint to trading standards as HUNT do not like being told the truth in that they protect travel companies like JET 2 at all costs even if this mean turning a blind eye to independent evidence reports. HUNT know exactly how to protect travel organisations, it’s almost laughable to see how unprofessional they’re. My advice again, stay clear of HUNT.
~~~~~~~~~~~~~
NEW UPDATE FROM HUNT WITH MY REACTION 😡
As stated, Hunt have now exhausted their complaints procedure and issued their final response below 23 August 2023 to attempt to judge my opinion in that I’ve issued Misleading information and that my tone was aggressive. May I explain, in this timeframe neither manager or CEO has contacted me directly to discuss the complaint in person. HUNT are never to be trusted in any situation regarding your much needed case facts. The only person at HUNT you will speak with is an aggressive lady who has great pleasure in being rude and unhelpful providing misleading information.
HUNT ignored the evidence I gave to them period! which was substantial! HUNT stated they’re cheap in their trust pilot response, they’re are cheap for one reason, they’re truly unprofessional and will leave you financially worse off. HUNT and ABTA want to give the impression ABTA’s dedicated arbitration team (HUNT) are economical for all users. It’s nothing but a tactic to wear you out forcing you to surrender.
ABTA were fully responsible for choosing HUNT as an arbitration. HUNT stated I chose HUNT, absolutely incorrect statement from the head of HUNT. HUNT are nothing but Scammers who operate with ABTA
14 lipca 2023
Opinia niezależna
Odpowiedź od Hunt ADR Limited
Dear Mr Massey. As promised, I am now posting our final reply on your reviews of our service.
Although it is clear to anybody who takes the trouble to read the Scheme Rules, explanatory notes, and FAQs, I should offer the following explanation, lest anybody reading your review is misled by the aggressive tone of it into believing there is the slightest justification for any of the criticisms you make.
You booked a holiday with a company which failed to come up to your expectations, but you are only entitled to receive compensation if, as a matter of legal principle, you can show there has been a breach of contract and you have suffered a loss as a consequence of the breach. This is the case whether you bring proceedings in Court or Arbitration.
You chose arbitration, the choice was entirely yours – there are advantages and disadvantages of using one or other dispute resolution process, but both the Courts and the Scheme are governed by rules that are intended to ensure that the dispute is resolved fairly to both parties. Fees under the Scheme are considerably lower than in Court, due to it being “documents only” and administered entirely online.
ABTA is independent of the travel companies and its role is to ensure that standards are maintained for the protection of travelers. The Arbitration Scheme offered is intended to be a straightforward, cost-effective way of resolving disputes which are otherwise unable to be resolved between travel companies and their customers. It is one of the longest established and most well used consumer arbitration schemes in the world.
Our role is to administer the scheme independently of ABTA. Our role is to make sure the arbitration process runs as smoothly as possible, but other than generic openly available guidance, we cannot give advice to either party on how they present their case or the sort of evidence which is necessary to establish the key requirement of a breach of contract – to do might suggest a lack of impartiality. If a party is unsure about the process, it is important to get proper advice from a lawyer, but generally it is designed to be as user friendly as possible.
We also maintain a panel of professional arbitrators who decide the dispute fairly and impartially based on the information and documentary evidence that is brought to their attention. These arbitrators are independent of us, we have no control over the decision they reach. It should be obvious that this means they are also independent of ABTA its members – there is simply no reason even to suggest that the arbitrators are “protecting” travel firms, nor do they.
It will always be the case that a Claimant who is unable to show that there has been a breach of contract or that he has suffered a financial loss as a consequence, will not be entitled to compensation. The process is clearly set out in the Scheme Rules and it is not the task of us or of the arbitrator to carry out a running investigation into the allegations that are the subject of the dispute – the obligation, which is precisely the same as in a court of law – is that the Claimant has the burden of proving the allegations he is making.
Obviously, the party losing the case is unlikely to be happy about it, but the Scheme requires the arbitrator to set out the reasons for the decision so that the parties can at least understand how it was reached.
Because arbitration is a confidential process, we are unable to discuss the arbitrator’s 20 page Award in your case, but you were advised that you had a right to appeal the decision if you thought the arbitrator had gone wrong, and chose not to do so. Again, the rules of the Scheme clearly set out the appeal process, and it is considerably easier to do so than it is to appeal a judge’s decision.
This is our final response on this matter, we cannot continue to go round in circles on this platform or elsewhere, and felt it was important to make these points for the benefit of other readers.
Foundation in Mediation & ADR
Well presented and informative online learning, with manageable modules. Lots of essential information along with useful and helpful advice. Provides a greater understanding of approaches and techniques that can be applied even outside of any formal process in order to achieve a mutually agreeable outcome.
12 lipca 2023
Opinia niezależna
Odpowiedź od Hunt ADR Limited
Thank you Paula, for your wonderful 5-star review of our Foundation in Mediation & ADR course. We are delighted to hear that you found the online learning well presented, informative, and manageable. Your feedback is greatly appreciated, and we are pleased that you gained a greater understanding of approaches and techniques that can be applied both within and outside of formal processes to achieve mutually agreeable outcomes.
We are pleased that you found our online learning platform well presented and the course modules manageable, allowing you to navigate through the material smoothly.
It's great to know that you found the course to be informative and that it provided you with essential information, as well as useful and helpful advice. Our goal is to equip participants like you with practical knowledge and skills that can be applied in various settings to facilitate effective communication, problem-solving, and conflict resolution.
We are especially pleased to hear that the course provided you with a greater understanding of approaches and techniques that can be applied outside of formal processes. Our aim is to empower individuals with the tools and insights needed to handle conflicts and facilitate constructive dialogue in different contexts, whether personal or professional.
Thank you for choosing our Foundation in Mediation & ADR course and for sharing your positive experience. Your feedback motivates us to continue delivering high-quality training programmes that meet the needs of our participants.
Should have enrolled years ago!
Really enjoyable, practical course which is delivered by highly experienced trainers. The course is fast paced and designed to give a good understanding of the mediation process and provide a thorough grounding for both the assessment and subsequent application as a professional mediator. Most enjoyable part for me was understanding more about the underlying psychology relating to managing the parties.
26 maja 2023
Opinia niezależna
Odpowiedź od Hunt ADR Limited
Dear Andrew, thank you so much for your amazing 5-star review of our mediator training course! We truly appreciate your kind words and are thrilled to hear that you had a really enjoyable and practical experience during the course.
It's fantastic that you found the course to be delivered by highly experienced trainers and designed in a fast-paced manner. Our goal is to provide a comprehensive understanding of the mediation process and equip participants like you with a thorough grounding for both the assessment and subsequent application as a professional mediator.
We're glad to hear that you found the exploration of the underlying psychology relating to managing the parties to be the most enjoyable part of the course. Understanding the psychological aspects of mediation is indeed crucial for effective conflict resolution, and we're delighted that you found value in that aspect of the training.
Your feedback is incredibly valuable to us, and it motivates us to continue delivering top-notch training experiences. Thank you once again for choosing our mediator training course. We wish you all the best in your future endeavours as a professional mediator!
Mediation Training Course
I recently completed the accredited mediation training course with Hunt ADR. Gregg and his team were brilliant! They had such a wealth of experience between them to pass on and I gained so much from the week. The team made sure that I was fully ready for the assessment. Would definitely recommend this course 👍. Victoria
26 maja 2023
Opinia niezależna
Odpowiedź od Hunt ADR Limited
Thank you, Victoria, for your positive review of our mediator training course. We are thrilled to hear that you had a brilliant experience with Gregg and our team at Hunt ADR.
We take great pride in the wealth of experience that our trainers bring to the course, and we are delighted that you found their knowledge and expertise invaluable. It's fantastic to hear that you gained so much from the week and that our team ensured you were fully prepared for the assessment.
Your recommendation means a lot to us, and we are grateful for your kind words. We will continue to strive to provide informative, enjoyable, and practical training that equips participants like yourself with the skills needed for successful mediation.
Thank you once again for choosing Hunt ADR for your mediator training. We appreciate your feedback and wish you all the best in your future endeavors as a mediator.
Great experience agreeing a fair…
Great experience agreeing a fair decision with our holiday complaint. Ella kept us updated along the way. Thank you for great customer service and a positive outcome
28 czerwca 2023
Opinia niezależna
Odpowiedź od Hunt ADR Limited
Thank you Joanne, for taking the time to leave your review. Your review has been passed to Ella and the team with thanks.
I found the help & encouragement from…
I found the help & encouragement from Ella in arbitration invaluable. I think that without her unbiased but kindly support I would have truly given up! My results were fare & I am very happy but without Arbitration they would have been the total opposite!
22 czerwca 2023
Opinia niezależna
Odpowiedź od Hunt ADR Limited
Thank you Claire for taking the time to share your positive experience with our travel arbitration service. We are delighted to hear that Ella provided you with invaluable help, encouragement, and unbiased support throughout the arbitration process.
At Hunt ADR we strive to ensure that all participants receive fair and impartial treatment during their arbitration cases and we are pleased to hear that our service played a crucial role in turning your results from a potentially negative outcome to a positive one.
We greatly appreciate your kind words and recognition of Ella's contribution to your experience. We will make sure to pass on your feedback to her as it serves as motivation for our team to continue providing excellent support and guidance to our clients.
Proving that you can teach an old dog…
Proving that you can teach an old dog new tricks, Gregg, Kelly, Diana and John made this an interesting and enjoyable week that really helped you to evaluate a situation of conflict in a new way, focused on resolution rather than legal answers. It was informative, challenging and like all great learning environments, fun. Thanks to Gregg and the HuntADR team.
19 maja 2023
Opinia niezależna
Odpowiedź od Hunt ADR Limited
Thanks Simon, for sharing your wonderful feedback! We are thrilled to hear that our mediator accreditation programme exceeded your expectations and provided you with a fresh perspective on conflict resolution.
At Hunt ADR, we strive to create an engaging and enjoyable learning environment where participants can explore alternative approaches to conflict and focus on resolution rather than solely seeking legal answers. We are delighted that our team, including Gregg, Kelly, Diana, and John, contributed to making your experience informative, challenging, and fun.
Your kind words are truly appreciated and will be shared with our team. It motivates us to continue delivering high-quality training that empowers individuals like yourself to develop new skills and approaches to conflict resolution.
Thank you once again for your positive review and for choosing Hunt ADR. We wish you all the best in your future endeavours as a skilled mediator.
Great mediation training
I was very pleased with the mediation training that Hunt ADR provided. It was very professional, rigorous, and informative. I'm happy to recommend Hunt ADR for any ADR training.
19 maja 2023
Opinia niezależna
Odpowiedź od Hunt ADR Limited
Thank you so much for your fantastic 5-star review of our mediator training at Hunt ADR. We are thrilled to hear that you were very pleased with the training and found it to be professional, rigorous, and informative. Your recommendation means a lot to us.
At Hunt ADR, we strive to deliver high-quality training that equips participants with the necessary skills and knowledge in the field of alternative dispute resolution. We take great pride in maintaining a professional and rigorous training environment to ensure that our participants receive comprehensive and practical training.
It's wonderful to hear that you were satisfied with the training and found it to be informative. We understand the importance of providing relevant and up-to-date information to our participants, and we're glad that you found value in the content we covered.
Thank you for choosing Hunt ADR for your ADR training needs, and for recommending us to others. We truly appreciate your support and trust in our services.
I was happy with the way the training…
I was happy with the way the training was done, with clear guidance on what was expected of us at the end. The assessment was not daunting, as we had already been through a couple of mock assessments with video simulations of what to do. I will recommend them at any time.
15 maja 2023
Opinia niezależna
Odpowiedź od Hunt ADR Limited
Thank you Nnenne for your positive review! We're delighted to hear that you had a great experience with the Mediation Accreditation Programme. It's wonderful to know that you found the training to be helpful and that the guidance provided was clear and informative.
We understand that assessments can sometimes be daunting, but we're glad to hear that the mock assessments and video simulations prepared you well and made the process more manageable. Your recommendation means a lot to us, and we appreciate you sharing your positive experience.
CMC Registered Training Program
My name is Marzia Rahman Proma. Im doing LLM in International Commercial Law and ADR at Ulster University. I did my training under Hunt ADR in March, 2023. It was very fruitful for me as for the first time I had practically learned about mediation process. I enjoyed the training session specially the role play sessions. Many thanks to Hunt ADR for arranging such an effective training program.
20 marca 2023
Opinia niezależna
Odpowiedź od Hunt ADR Limited
Thank you for sharing your feedback, Marzia! It's wonderful to know that our training provided you with practical learning opportunities and guidance on the mediation process.
We're glad to hear that you enjoyed the training sessions, especially the role play sessions. These simulations are designed to provide hands-on experience and enhance your understanding of mediation techniques.
We strive to offer comprehensive and impactful training programmes to equip participants like you with the necessary skills and knowledge in mediation. Your recommendation is greatly appreciated and serves as a testament to the quality of our training.
Don't use them if you have a problem…
Don't use them if you have a problem with your holiday, not what you booked, not the service you booked. Just bite your lip and don't use that holiday company again. We had all the proof of a holiday from hell.We went to ABTA then to arbitration and lost the case ! How we will never know but at the end of we had to pay our arbitration fee and Jet2 fee aswell,as we lost the case. Please save your well earned money and do not go to this arbitration. ABTA means nothing at all. If your holiday is not what you booked and was a total let down learn from it please don't waste your cash. And please save yourself from wasting your time. There's a big scam going on somewhere.
2 sierpnia 2022
Opinia niezależna
Odpowiedź od Hunt ADR Limited
We appreciate you taking the time to share your feedback. We're sorry to hear about your dissatisfaction with our arbitration process. We understand that you had a negative experience with your holiday and sought recourse through ABTA and arbitration, but unfortunately, the outcome did not meet your expectations.
In arbitration, decisions are made based on a careful evaluation of the evidence and relevant criteria by an impartial arbitrator. While we cannot comment on the specifics of your case, we understand that it can be disappointing when the outcome does not align with your perspective.
I recently did training with Hunt ADR
I recently did training with Hunt ADR, to become a CMC Accredited Mediator. They are a great company, and were brilliant in helping me to qualify.
19 maja 2023
Opinia niezależna
Odpowiedź od Hunt ADR Limited
Thank you for taking the time to leave a review of our Mediation Accreditation Programme. We're thrilled to hear that you found our training to be a positive experience and that it helped you in your journey to become a CMC Accredited Mediator.
At Hunt ADR, we are dedicated to providing high-quality training and support to aspiring mediators. We're glad that our team was able to assist you throughout the qualification process.
We appreciate your kind words and look forward to seeing your continued success as a qualified mediator. If you have any further questions or need any additional support, please don't hesitate to reach out to us.
Thank you again for your positive review, and we wish you all the best in your mediation career.
AVOID!!
AVOID!!
I used this company as I had many issues with a holiday I booked through TUI. I paid Hunt ADR fees in hope that Tui would be held accountable, but this did not happen.
They are just there to take your money, do not waste your time and after they say you don’t have a claim you have to pay for the travel agent fees £108! Plus your own.
My complaint was in regards to paying for all inclusive … the hotel shut down at 21:45pm every night!
You were only allowed to get two drinks from the bar at anyone time, we were a family of 2 adults and 5 children!
Food was horrendous
Delayed an hour, sat on tarmac for 1 hour waiting for ladders, sat at luggage claim for 4.5hrs !!
Description and stars of the hotel all incorrect!
And this company states we don’t have a claim!
This company is a joke. I’m sure in this small snippet of my holiday people would agree there was a claim there !
Stay away from this company I wish I had
19 maja 2023
Opinia niezależna
Odpowiedź od Hunt ADR Limited
Thank you for sharing your feedback. We're sorry to hear about your negative experience and your dissatisfaction with the outcome of your case.
While we cannot comment on the specifics of your case, we understand your frustrations regarding the issues you encountered during your holiday. We aim to provide a fair and unbiased arbitration process, evaluating the evidence presented by both parties and considering relevant laws and regulations.
The arbitrator's role is to assess claims based on the evidence provided and make a decision accordingly. We understand that you may feel there was a valid claim based on the issues you described, but the decision ultimately depends on the evaluation of the evidence and relevant criteria.
We appreciate your feedback and will take it into consideration as we continuously strive to improve our services.
Do not use them for Travel Arbitration
I wish I'd seen these reviews before I agreed to go to Travel Arbitration, part of Hunt ADR. Absolute waste of time and money and the arbitrator was obviously completely out of touch with being a customer in the care of a travel company, in this case TUI. We had a number of complaints over the holiday with TUI, the most serious of which was while being in the care of TUI being dropped off, while already running very late, at the wrong airport when coming home and having to fend for ourselves to get to the correct airport via taxi. It was a very stressful time, we almost missed our flight and this was a clear breach of their duty of care. The arbitrator's response was....... well that stressful time amounted to about 1% of the holiday and therefore de-minimis and therefore not worthy of any compensation. What planet is the arbitrator on?! It basically gives carte blanche for the holiday company to do anything they want if you just base time spent in absolute misery and stress compared to the overall holiday time when working out compensation! Avoid at all costs. In my opinion they are an absolute shambles and are completely on the side of the travel company. I repeat avoid at all costs.
17 maja 2023
Opinia niezależna
Odpowiedź od Hunt ADR Limited
Stephen, thank you for sharing your experience and providing feedback. We appreciate your insights and understand your frustrations regarding the outcome of your case.
While we cannot comment on the specifics of your case, we want to assure you that we continuously review our processes to ensure that our arbitrators are fully trained and up to date with industry practices, consumer laws, and regulations.
Your feedback is valuable to us in this ongoing effort to improve our services.
Thank you again for bringing this to our attention, and we appreciate your candid feedback.
Foundation in Mediation & ADR Course
This was a really interesting course. As a first contact with mediation I believe it might be really useful. I especially liked the module covering the case law for mediation!
10 maja 2023
Opinia niezależna
Odpowiedź od Hunt ADR Limited
Thanks Malina, for taking the time to leave a review of our Foundation in Mediation & ADR Course. We're delighted to hear that you found it interesting and that it provided you with valuable insights into the world of mediation.
We're glad to know that you found the module covering case law for mediation particularly useful. Understanding the legal aspects and relevant case studies is indeed an important component of mediation training. As case law is updated so will this module be, and you will continue to have access to any updates via the E-Learning Portal.
We appreciate your feedback and are committed to delivering high-quality courses that provide valuable knowledge and skills in the field of mediation. Should you have any further questions or require additional resources, please don't hesitate to reach out to us.
Thank you again for your positive review, and we wish you continued success in your journey in the field of mediation.
Disgusting company
Please to not use this service absolutely a scam they let us down so badly had to pay £216 for a crap service you have been warned
26 kwietnia 2023
Opinia niezależna
Odpowiedź od Hunt ADR Limited
Thank you for sharing your review. We're sorry to hear that you were dissatisfied with the outcome of your case. As an independent third party, we appoint an impartial arbitrator who evaluates the evidence submitted to decide if there has been a breach of contract and what monetary award can be made if there has been a breach.
The arbitrator considers evidence provided by both parties and relevant laws and regulations. If the arbitrator decides there was no breach of contract, they cannot make a monetary award, and this is of course disappointing to those to which it applies.
We take our responsibility to provide efficient and effective arbitration services seriously and are committed to ensuring impartial evaluation in accordance with all the relevant arbitration rules, laws and regulations.
Fantastic Course Delivery For CMC Accredited Mediator
I attended an intensive 1 week course with HUNT ADR and i am glad i did. The trainers and facilitators were absolutely brilliant from start to finish.
It was nice sharing experiences and finding out how mediation can help shape some of those experiences into better perspective. This is highly recommended for anyone looking to diversify in the mediation field.
Yusuf A
16 stycznia 2023
Opinia niezależna
Odpowiedź od Hunt ADR Limited
Thanks Yusuf, it was a pleasure having you no the course and we are very pleased you passed!
Travel Arbitration
I made contact with Hunt ADR as part of taking a travel company to stage 2 of the ABTA process.
My experience is limited to registering the case as the travel company decided to settle in full during the period where they could submit their supporting evidence for their side of the case.
Registration was easy.
Dashboard easy to use.
Email Contact was professional.
I have no complaints regarding the contact I had with this company.
2 marca 2023
Opinia niezależna
Odpowiedź od Hunt ADR Limited
Thank you Angela, we will make sure that your review is shared with the admin team who will be delighted to see it.
I was extremely disappointed with HUNT ADR Resolution
I was extremely disappointed with the Arbitrator's Judgement on hotel booked with Lastminute.com. I can see from the judgement they are not on the side of the consumer. I wouldn't even bother going to them
15 lutego 2023
Opinia niezależna
Odpowiedź od Hunt ADR Limited
Thank you for sharing your feedback about our arbitration service. We're sorry to hear that you were disappointed with the outcome of your case. We want to assure you that our role as administrators, and the arbitrator's role as the decision maker, is to remain independent and neutral throughout the entire arbitration process. The aim is to provide an impartial resolution to disputes between parties, based on the evidence presented and the applicable law.
Our focus is not on taking sides, but on providing a fair and just decision that considers all relevant facts and evidence presented. We understand that the outcome of an arbitration can be disappointing for one or both parties, but we take our responsibility to make impartial decisions very seriously.
Brilliant service
I knew I had received a bad service from my holiday provider and now that Travel Arbitration has found in my favour and my costs refunded I feel relieved and vindicated. I can now put that bad experience behind me. If you feel you have received poor service I would highly recommend this Travel Arbitration
7 maja 2022
Opinia niezależna
Odpowiedź od Hunt ADR Limited
Thank you for your review. We appreciate you taking the time to leave it.
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