I used this travel arbitration company in relation to a refund of a deposit paid to TUI. My refund was received after a year of a complaint procedure with TUI. Based on my own personal experience thi... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
I used this travel arbitration company in relation to a refund of a deposit paid to TUI. My refund was received after a year of a complaint procedure with TUI. Based on my own personal experience thi... Zobacz więcej
Reakcja na opinię
Totally biased against customer complaining about Tui holiday . The holiday was just awful . Tui rep totally disinterested . Hunt adr awarded 50.00 . DO NOT waste you time and money . Go to the small... Zobacz więcej
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Agree with previous people who can clearly see how Hunt are massively in the pockets of the bigger companies. Definitely consider taking your claim to Small Claims Court, I wish I had. ABTA, ADR, Omb... Zobacz więcej
Reakcja na opinię
Clear evidence of bias in favour of holiday companies. DO NOT TRUST THEM. The system is loaded against the customer. They deliberately misinterpret claims and dismiss evidence as opinion and it wi... Zobacz więcej
Reakcja na opinię
Hunt ADR is a leading provider of mediation and arbitration services, with a strong reputation for excellence in training and professional development. We specialise in accredited mediation training programmes, helping individuals gain the skills and confidence to practise as mediators and we offer comprehensive CPD programmes to ensure that mediators and arbitrators maintain and enhance their expertise throughout their careers. Our training is delivered by experienced practitioners and is designed to combine practical learning with a deep understanding of the principles of dispute resolution. We provide CPD opportunities ranging from refresher courses to advanced workshops, ensuring that professionals at every stage of their career can continue to grow. Alongside training, Hunt ADR administers mediation and arbitration services for civil and commercial disputes, including dedicated schemes in the travel sector. All cases are decided independently by qualified arbitrators and mediators, ensuring impartiality, fairness and transparency in every matter. Whether you are seeking a trusted forum to resolve disputes or aiming to develop your skills as a dispute resolution professional, Hunt ADR is committed to raising standards, supporting practitioners, and delivering fair outcomes. We are also proud supporters of local foodbanks, helping to give back to the communities we serve.
PO Box 12627, CM12 2EZ, Billericay, Zjednoczone Królestwo
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 85% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Excellent training for new mediators, accessible and approachable delivery by the expert team at Hunt ADR. Have already recommended to others.

Odpowiedź od Hunt ADR Limited
Avoid at all costs!!! Terrible company, clearly in the back pocket of the big travel companies…save your money and go to small claims court.. sided with Tui when the evidence we were mis sold a holiday was clear
Scam scam scam..money making at its finest

Odpowiedź od Hunt ADR Limited
An absolute waste of 2 months and hours gaining evidence of Hays Travel disgusting behaviour, bad communication and not even receiving the final decision from Hunt ADR but from Hays!!!!! Pointless waste of time using these people

Odpowiedź od Hunt ADR Limited
The decesion maker failed to get correct booking confirmation which they said made there ruling based on website images which had been changed since taking to hunt adr and description changed which tui said to me they would pass to relevant team to do it was also based on a staircase from images in result of coming to there decesion yet a stair case ment nothing to us as ou booking confirmation states terrace so no need for a stair case as terrace is ground floor. staircase is only needed if have a balcony . They also said offer from them was offered to me to get rid of complaint to stop it being costly. Yet if they had looked at it fully and abta part the offer was made in resort at time of holiday by the rep at the maximum they could offer but said fill in form when home as it was to low but that is max they could offer. The decesion maker was not impartial at all in this case and failed on many levels

Odpowiedź od Hunt ADR Limited
I'm relatively new to AI for Mediation. Gregg & Kelly made the subject interesting, informative and thought provoking. I'd have no hesitation in recommending the course to others (I've already done so!)

Odpowiedź od Hunt ADR Limited
Great AI training course in Belfast with Gregg and Kelly. Learned all about the technology and the risks involved. Some useful live exercises in the course using ChatGPT.

Odpowiedź od Hunt ADR Limited
I recently completed the Mediation course and found it both enjoyable and very well thought out. The content was clear, practical, and delivered in a way that kept me engaged throughout. The trainers were knowledgeable and supportive, making the learning experience smooth and insightful. I would highly recommend this course to anyone looking to develop strong mediation skills in a professional and structured environment.

Odpowiedź od Hunt ADR Limited
just wanted to say thank you for helping me recover some of the money I claimed via Gold Medal Travel Group. Although I was a little disappointed not to receive the full amount, I’m still really grateful for your support and the progress we were able to make. Thank you again for your help.

Odpowiedź od Hunt ADR Limited
We had a problem with a cruise agent and ABTA suggested we used their arbitration service HuntADR.
I did so and the arbitrator partially found in our favour and awarded us compensation. It was less than I wanted but I accepted his award on the basis he was neutral.
What I cannot accept was the appalling conduct of their admin staff.
Not one email from them showed the person who sent it name.
They took my £150 and said I would be contacted. I pointed out the days we would be unavailable when it arrived. I was told that if I did not complete and return it within seven days I would lose my money.
When the final verdict and award was made I sent them my bank details and asked them to pass them onto the other party as we would be away for over three weeks. They refused to do so saying" Please stop sending us emails about payments. As previously explained, we are not involved in payments. This is between you and ........... " I was not asking them to get involved - merely to pass our details on to the other party as I did not know who in the organisation to contact. Then whilst we were away the other party telephoned and sent two emails for the information. I supplied it when I returned. All the unnecessary emails and calls could have been avoided if HuntADR had sent one simple email to the other people.
Their training video gets good reviews on Trustpilot. If only their staff practised what was in it.

Odpowiedź od Hunt ADR Limited
HuntADR are awful.
Easy Jet Mis-sold me a holiday package which was supposed to be a spa hotel package as advertised on their website, they had no spa at all and the hotel was a mess. We requested to be moved every day of our holiday to no avail and as it was only a weekend break our whole weekend was ruined. We went through ABTA and later through HuntAdr who ended up making me pay Easy Jets fees.
Hunt also gave extended time to Easy Jet and took over 3 months to deal with my appeal. I asked both Hunt and ABTA for a refund off the appeal fee with both admitting that their service was poor yet fobbing me off to the other.
Do not use this method, it is a waste of time and money. Use the small claims court.

Odpowiedź od Hunt ADR Limited
Recently undertook the All About Mediation and All About Arbitration 'on-demand' courses. Both programs are well presented and informative. Recommend to anyone new to ADR and to more experienced practitioners as a light refresher and CPD points. Thanks to Hunt ADR Team!

Odpowiedź od Hunt ADR Limited
I am delighted to have attended All about Arbitration structured course bu HuntAdr. It was a well designed to touch upon building up foundational knowledge yet addressing professional aspects.

Odpowiedź od Hunt ADR Limited
I found the 'All About Arbitration' course to be an engaging, informative, and well-structured program. It provides a fantastic end-to-end journey through the arbitration process, starting from the fundamentals in 'Why Choose Arbitration?' all the way to 'Challenging and Appealing Awards'.
What the course does particularly well is keep the content relevant and up-to-date. The modules on the UK's evolving legal landscape and the 2025 Act were especially insightful. As someone with a background in other forms of ADR, this course was excellent for broadening my understanding of the complete dispute resolution spectrum.
While the course was excellent, I'm giving it 4 stars as I would have loved it more if it were a bit more comprehensive. The addition of downloadable notes for each module would be a significant improvement to help with studying and retaining the detailed information. Overall, it's a brilliant and engaging resource for any professional looking to gain a strong foundational understanding of arbitration.

Odpowiedź od Hunt ADR Limited
The course is easier to understand.
And the company made the quizzes understandable for anyone without a legal background.
I would recommend, no, I am highly recommending everyone to try it.

Odpowiedź od Hunt ADR Limited
All About Arbtration is a good overall presentation about what arbitration is. Each module includes a brief quiz about the module content. The program is designed to be completed in an hour, but it is possible to stop and resume if necessary as the program tracks the user's progress.

Odpowiedź od Hunt ADR Limited
The self - paced MOOC tutorials is easy to follow. It also distills key Arbitration basis in a very digestible manner. Enjoyed every bit of learning and quizzes at the end of every module.

Odpowiedź od Hunt ADR Limited
I completed the 5 day Mediation Course with Gregg, Kelly and John and thoroughly enjoyed myself. It was intense and it was involved but wow, what a lot to learn. I spent a week with a wonderful group of people who I missed greatly after spending so much time together. I would highly recommend this course for anyone who desires to be an accredited mediator.

Odpowiedź od Hunt ADR Limited
The Hunt ADR - All About Arbitration course provided a really solid foundation to arbitration, with a clear and well-structured approach that made it easy to follow. I liked how it connected the theory to real-world practice, which gave the learning real value and relevance. The flexibility of the course made it easy to fit around other commitments, and it’s a great addition for anyone looking to strengthen their professional profile or explore arbitration as a career option.

Odpowiedź od Hunt ADR Limited
Following my Mediation Accreditation Training with Hunt ADR and been extremely impressed with the level of professionalism and the course structure. I knew it was a no brainer when i saw they had a new on demand service all about Arbitration to book onto the course.
The course is easy to follow and with a busy work schedule it was amazing to work at my own pace and not be set to deadlines. I would highly recommend.
Found this course an eye-opening session on how AI could help through the mediation process and at the same time pointing out the pitfalls.

Odpowiedź od Hunt ADR Limited
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