HSL Chairs - Stockton-on-Tees Recenzje 

142
•
Wynik TrustScore: 5 na 5

4,9

Ross Road, Portrack Lane, TS18 2NH Stockton-on-Tees, GB

•

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

We visited the Stockton store and saw furniture that we liked, so returned on the following week to place our order. Jill was extremely friendly and was very helpful with our colour choices for a thre... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

If there had been six stars, I would have selected that as the service we received from start to finish was excellent. Both Alli and Steph were extremely friendly and not pushy in any way. They went o... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

We we're made to feel welcome from first speaking on the phone, entering the shop to throughout our shopping experience. The ladies at Stockton Upon Tees are so friendly and helpful we were litera... Zobacz więcej

Oceniono na 5 z 5

Had a bed delivered today by HSL, very professional from start to finish. From ordering in the Stockton branch to todays delivery everything was excellent. Everything explained and shown to my elderly... Zobacz więcej


Informacje dotyczące firmy

  1. Sklep meblowy
  2. również w kategorii:
  3. Dostawca sprzętu dla niepełnosprawnych
  4. Dostawca sprzętu dla osób z ograniczoną mobilnością
  5. Producent mebli

O HSL Chairs - Stockton-on-Tees

Napisane przez firmę

HSL is an award-winning family furniture business with stores nationwide. We’ve been handcrafting and delivering beautiful furniture to provide true comfort for over 50 years. Making people comfortable is part of our DNA and that is why we do it.


We have spent over half a century making it our mission to understand the different sizes, shapes and needs of our customers. We have learnt how people sit, rest and sleep; how their bodies bend and move; and where and why they ache. We call this knowledge CleverComfort™, and it goes into the design and manufacture of every chair, sofa and bed we make – ensuring that our furniture fits the bodies of our customers perfectly.


Award Winning

HSL has also been recognised by The Queen’s Awards for Enterprise for one of our innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.


Made in Yorkshire

Whilst our roots still remain in Yorkshire, we have welcoming showrooms nationwide spanning the entire country and a national network of Home Visit Comfort Specialists performing consultations in our customers’ own homes.


Family Business

As we’ve grown, one thing that has never changed is the passion for comfort and furniture being at the heart of our business. We’re still family-run, we continue to hold traditional values in our hearts, and we have always been dedicated to providing a caring service and excellent value for money for all of our customers.

About HSL Chairs

Napisane przez firmę

Up to 25 Year Guarantee
Over 50 years of craftsmanship and dedication to exceptional customer service have made us who we are today. We still only employ furniture makers with the experience, skill and commitment to manufacturing the highest quality products. That’s why we are confident to cover a large number of our furniture ranges with a 25-year frame guarantee. In addition, all electrically adjustable chairs have a 5 year guarantee covering mechanical fault on the motor and handset.
Queen's Award Winners
HSL has been recognised by The Queen’s Awards for Enterprise for one of our recent innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation. 

Occupational Therapist Approved

All products are independently tested

As a member of the British Association of Occupational Therapists, Julie Jennings Dip COT HCPC, is highly qualified and greatly respected. Julie is frequently consulted for independent advice by a wide range of clients throughout the UK and Europe. All our chairs, sofas and beds at HSL are approved by Julie Jennings. Thanks to her work, you can relax in comfort knowing that each piece in our range has been thoroughly tested and evaluated by an independent health expert.

Dane kontaktowe

  • Ross Road, Portrack Lane, TS18 2NH, Stockton-on-Tees, Zjednoczone Królestwo

4,9

Doskonała

Wynik TrustScore: 5 na 5

142 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(142)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 4398

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Great Customer Service

We visited the Stockton store and saw furniture that we liked, so returned on the following week to place our order. Jill was extremely friendly and was very helpful with our colour choices for a three piece suite and footstool. Another kind assistant brought us coffee and biscuits, which was a lovely gesture. The lady manager also assisted with her knowledge of the products. It was in all, a very nice experience to be given such good customer service. Sincere thanks to everyone who assisted us. Also, just so pleased that our new furniture is made in the UK and not coming on a slow boat from China. Buy British! 🙂

25 września 2026
Logo HSL Chairs - Stockton-on-Tees

Odpowiedź od HSL Chairs - Stockton-on-Tees

Hello,
Thank you very much for taking the time to share your kind feedback with our team. I am so glad you enjoyed the warm hospitality, helpful recommendations on styles and colours, and the knowledgeable assistance provided throughout your order process. It is wonderful to know that our refreshments made your time with us even more comfortable.
We also appreciate your support for hand crafted furniture, made lovingly in West Yorkshire.
We hope you will enjoy your new living room furniture for many years to come and look forward to welcoming you back in the future.
Kind Regards,
Chantelle Boddy
Customer Care at HSL Chairs.

Oceniono na 5 z 5

If there had been six stars

If there had been six stars, I would have selected that as the service we received from start to finish was excellent. Both Alli and Steph were extremely friendly and not pushy in any way. They went out of their way to make us comfortable as I have Progressive MS and had my therapy dog (Humphrey) with us. We weren’t hurried and were perfectly happy with our purchase. A good price and quick delivery by Alex and Dean was all we could have asked for. Many thanks, John, Val and Humphrey.

17 września 2026
Opinia niezależna
Logo HSL Chairs - Stockton-on-Tees

Odpowiedź od HSL Chairs - Stockton-on-Tees

Hello,
We are so glad you had such a wonderful experience with us. Hearing that our team made your visit comfortable, unhurried, and welcoming for your entire family, including your therapy dog, means the world to us. We take great pride in accommodating all of our guests' unique accessibility needs with patience and care. It is fantastic to know that both the purchasing process and the final delivery exceeded your expectations. Thank you for your kind words and for choosing to shop with us.
Kind Regards,
Chantelle Boddy
Customer Care.

Oceniono na 5 z 5

Ordered new chair

Ordered new chair, bit expensive but was given a discount and Jillian the sales person was very helpful. Would recommend.

30 września 2026
Opinia niezależna
Logo HSL Chairs - Stockton-on-Tees

Odpowiedź od HSL Chairs - Stockton-on-Tees

Hello,
Thank you for the review. We're happy to hear that our team was able to help you find a great price on your new chair.
I'm sure you will find your investment worth it with the many evenings of comfort your new chair will bring.
Kind Regards,
Chantelle Boddy
Customer Care.

Oceniono na 5 z 5

The staff were welcoming

The staff were welcoming, knowledgeable and very professional. We dealt with the area manager and it was a pleasure and we were given great advice would really recommend.

2 września 2026
Oceniono na 5 z 5

Had a bed delivered today by HSL

Had a bed delivered today by HSL, very professional from start to finish. From ordering in the Stockton branch to todays delivery everything was excellent. Everything explained and shown to my elderly mother in law. Todays team were very polite and friendly thank you to Craig and Lee.

14 września 2026
Opinia niezależna
Oceniono na 5 z 5

Great 5* shopping experience. We we're made to feel welcome from…

We we're made to feel welcome from first speaking on the phone, entering the shop to throughout our shopping experience. The ladies at Stockton Upon Tees are so friendly and helpful we were literally met with open arms.

Thank you to Jillian for your time and experience. We can't wait to have the chair delivered.

Brian & Mandy xXx

31 sierpnia 2026
Oceniono na 5 z 5

Excellent service

From entering the showroom to delivery I couldn't have had a better experience. Would highly recommend. Thank you to Numan and Thomas who took such great care and respect installing my chair.

8 września 2026
Opinia niezależna
Oceniono na 5 z 5

Just called into Stockton,s new store…

Just called into Stockton,s new store for a look around and straight away I was impressed with the store staff and most importantly the quality of leather needless to say I found the sofa and chair I was looking for. Thank you Jillian, Helen & Debbie for top class service looking forward to my new sofa arriving.

29 sierpnia 2026
Oceniono na 5 z 5

My Mam is 91 yrs old and the staff at…

My Mam is 91 yrs old and the staff at HSL made her feel very special !!
They were very friendly patient and understanding when explaining the differences between chairs and took the time for laugh & Giggle.
Visiting HSL made my Mams Day !!
Thank you !!!

28 sierpnia 2026
Oceniono na 5 z 5

Called in to Stockton branch today for…

Called in to Stockton branch today for a look around and wow what a beautiful store fabulous staff and intoxicating atmosphere 🥂 on their launch day. Our salesperson was the lovely Jillian didn’t get the name of the lovely lady who kept my glass full of procecco 🥂 well it worked lol . Purchase the beautiful Modena Modular corner unit the leather on this sofa is by far the best i have sat on hopefully it will live up to my expectations.

29 sierpnia 2026
Opinia niezależna
Oceniono na 5 z 5

Thank you!

I think the lady was called Stephanie who looked after my mum and I. She was so lovely, patient and very helpful. She is an asset to HSL.

3 sierpnia 2026
Oceniono na 5 z 5

Excellent customer service

Excellent customer service - staff could not have been more helpful. Not pushy, great product knowledge, answered all our questions, lots of patience. I didn't expect going to choose a chair for my dad to be such a tonic for him!

19 sierpnia 2026
Opinia niezależna

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej