HSL Chairs - Shrewsbury Recenzje 

103
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Wynik TrustScore: 5 na 5

4,8

Westbury Garage, Arlington Way, SY1 4NU Shrewsbury, GB

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Excellent, knowledgeable staff. Felt in very good hands. Huge choice of fabrics and styles. Yes, the furniture is expensive, but we're looking at it as an investment for the future. Would recomm... Zobacz więcej

Oceniono na 5 z 5

Contacted HSL Shrewsbury store to buy a bed for my dad. The service was excellent with all options fully explained by the friendly team. No hard sell, just a fab, clear service. Looking forward to see... Zobacz więcej

Oceniono na 5 z 5

Tracey at the Shrewsbury branch was really helpful and patient when my elderly relative was choosing a riser recliner chair. The customer was able to try out many different models at her leisure. Tr... Zobacz więcej

Oceniono na 5 z 5

Staff very friendly and helpful, didn't seem that we walked into shop, but called into a friend's house for a chat and a cuppa. Tracey at the Shrewsbury branch made us feel welcome. My father received... Zobacz więcej


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O HSL Chairs - Shrewsbury

Napisane przez firmę

HSL is an award-winning family furniture business with stores nationwide. We’ve been handcrafting and delivering beautiful furniture to provide true comfort for over 50 years. Making people comfortable is part of our DNA and that is why we do it.


We have spent over half a century making it our mission to understand the different sizes, shapes and needs of our customers. We have learnt how people sit, rest and sleep; how their bodies bend and move; and where and why they ache. We call this knowledge CleverComfort™, and it goes into the design and manufacture of every chair, sofa and bed we make – ensuring that our furniture fits the bodies of our customers perfectly.


Award Winning

HSL has also been recognised by The Queen’s Awards for Enterprise for one of our innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.


Made in Yorkshire

Whilst our roots still remain in Yorkshire, we have welcoming showrooms nationwide spanning the entire country and a national network of Home Visit Comfort Specialists performing consultations in our customers’ own homes.


Family Business

As we’ve grown, one thing that has never changed is the passion for comfort and furniture being at the heart of our business. We’re still family-run, we continue to hold traditional values in our hearts, and we have always been dedicated to providing a caring service and excellent value for money for all of our customers.

About HSL Chairs

Napisane przez firmę

Up to 25 Year Guarantee
Over 50 years of craftsmanship and dedication to exceptional customer service have made us who we are today. We still only employ furniture makers with the experience, skill and commitment to manufacturing the highest quality products. That’s why we are confident to cover a large number of our furniture ranges with a 25-year frame guarantee. In addition, all electrically adjustable chairs have a 5 year guarantee covering mechanical fault on the motor and handset.
Queen's Award Winners
HSL has been recognised by The Queen’s Awards for Enterprise for one of our recent innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation. 

Occupational Therapist Approved

All products are independently tested

As a member of the British Association of Occupational Therapists, Julie Jennings Dip COT HCPC, is highly qualified and greatly respected. Julie is frequently consulted for independent advice by a wide range of clients throughout the UK and Europe. All our chairs, sofas and beds at HSL are approved by Julie Jennings. Thanks to her work, you can relax in comfort knowing that each piece in our range has been thoroughly tested and evaluated by an independent health expert.

Dane kontaktowe

  • Westbury Garage, Arlington Way, SY1 4NU, Shrewsbury, Zjednoczone Królestwo

4,8

Doskonała

Wynik TrustScore: 5 na 5

103 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,8

Wszystkie recenzje

(103)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 4398

Napisz recenzję
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Oceniono na 5 z 5

I have several varied disabilities and…

I have several varied disabilities and my finding something comfortable to cater for all my worst needs is not an easy task to complete. I was extremely glad to have Lisa in the Shrewsbury store. deal with me. She listened to me and also questioned,when appropriate, to ask more as to my needs especially suggesting things I had never considered. She is a very knowledgeable Lady with a pleasant and bubbly manner.
I tried out several makes amd l model of chairs and ended up purchasing the very first make and model of hgair Lisa had suggested as likely to satisfy all my needs.
I was my great pleasure to be dealt with by Lisa. She is extremely good at what she does and deserves more stars that I can award her here,.

30 kwietnia 2026
Opinia niezależna
Oceniono na 5 z 5

First class service today from sue and…

First class service today from sue and Phil from the shrewsbury store when purchasing a bed. They were 2 lovely people and very friendly, they never pressured us into anything, gave us plenty of time to think about our purchase. Oh and the coffee was lovely too. Thankyou sue and Phil xxx

23 kwietnia 2026
Opinia niezależna
Oceniono na 4 z 5

Arm chair purchase

Tracey was knowledgeable and spoke comprehensively about the product. Informative but not in an overwhelming way, generous with her attention and time. She encouraged discussion and enquiry making the process feel comfortable. The resultant buy was not cheap but we felt in charge of the decision making and are happy with the purchase. A swifter delivery time would have been the icing on the cake.

18 kwietnia 2026
Opinia niezależna
Oceniono na 5 z 5

Top class service from start to finish

Top class service from start to finish at the Shrewsbury store. Friendly ladies helped us make the right choice and encouraged us with tea and biscuits!
We chose a 2 seater Ascot and 3 seater Burrows fixed with co-ordinating cushions.
The manufacturer kept us informed regarding a delay in obtaining our material choice on the Burrows but it was well worth the wait.
The delivery men rang to say they would be with us within half and hour and they were!
Both my husband and myself have back problems and find HSL products supportive and so comfortable you could easily fall asleep on them!
We highly recommend this company and would definitely consider using HSL again.
Thank you so much!

14 stycznia 2026
Opinia niezależna
Oceniono na 5 z 5

I visited HSL in Shrewbury Shropshire…

I visited HSL in Shrewbury Shropshire today. Excellent customer service. My comfort specialist was Sue W, there was another Sue as well. They were both very kind and patient. I had a lovely cup of tea and biscuits. Ive ordered my chair and look forward to receiving it. I will definately return to the showroom. Thank you so much for your help and kindness

26 marca 2026
Opinia niezależna
Oceniono na 5 z 5

Excellent service.

Many thanks to the two lovely ladies at Shrewsbury HSL, who looked after us very well and patiently allowed us to sit in chair after chair and question every detail.

14 marca 2026
Opinia niezależna
Oceniono na 5 z 5

Tracey, our Comfort Specialist certainly lived up to her title!

Tracey, our Comfort Specialist certainly lived up to her title. From coming outside to put an umbrella over mum from the outset, listening carefully to mum's requirements, clearly and concisely explaining to mum all about the electric recliner chairs she showed us, she made it a relaxed, non-rushed, informative experience. We were both so impressed with the chairs that mum bought one on the day - however there was never any sales pressure from Tracey to do so - she actually encouraged us to go away and think about it if we needed to. Very impressed with Tracey and the company. Thank you for helping us.

12 lutego 2026
Opinia niezależna
Oceniono na 5 z 5

Tracey

Tracey, the sales person, was very helpful and friendly without being overbearing like some sales staff can be. She was very knowledgeable and helped guide me through all my options. I felt I was getting a real personal shopping experience.

2 marca 2026
Oceniono na 5 z 5

Lovely experience

Having walked out of a large furniture shop in disgust after rude service and lack of product knowledge I decided to go to hsl Shrewsbury and what a wonderful experience ordered my sofa from Sue W who was so helpful and friendly even had tea and biscuits (a lovely touch) Sue and the other lady working that day went out of their way to make buying a sofa a lovely experience

9 lutego 2026
Opinia niezależna
Oceniono na 5 z 5

Excellent 5* service from Tracey 😊

I visited the Shrewsbury shop twice and was met at the door by Tracey who was very welcoming. She is very knowledgeable on the chairs and explained all the details very clearly. We started at the first range and proceeded around the showroom trying all the riser recliner chairs. I found the exact chair to suit me with Traceys help and can't wait for my Ripley chair with added heat to be delivered. Tracey answered all of my and my husbands questions very professionally and went above and beyond to make sure I was happy with my purchase, even matching the colour to our existing suite. Excellent 5* service.

2 lutego 2026
Opinia niezależna
Oceniono na 5 z 5

The great staff at the Shrewsbury showroom

The Shrewsbury showroom staff were brilliant. We took my 99 year old father in to purchase a new chair and the staff went out of their way to help with the decision.
Their knowledge and expertise in the orthopaedic aspect of the sitting position and the relationship of this to the chair was invaluable in the choice of chair.

31 grudnia 2025
Opinia niezależna
Oceniono na 5 z 5

Highly recommend

Lisa and Tracey in the store were so helpful, knowledgeable and polite. Their customer service was exemplary. They put us at our ease, gave clear and concise information and all without pressurizing us at all. It was a pleasure to make the purchase.

25 stycznia 2026
Opinia niezależna

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