HSL Chairs - Shrewsbury Recenzje 

103
•
Wynik TrustScore: 5 na 5

4,8

Westbury Garage, Arlington Way, SY1 4NU Shrewsbury, GB

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Excellent, knowledgeable staff. Felt in very good hands. Huge choice of fabrics and styles. Yes, the furniture is expensive, but we're looking at it as an investment for the future. Would recomm... Zobacz więcej

Oceniono na 5 z 5

Contacted HSL Shrewsbury store to buy a bed for my dad. The service was excellent with all options fully explained by the friendly team. No hard sell, just a fab, clear service. Looking forward to see... Zobacz więcej

Oceniono na 5 z 5

Tracey at the Shrewsbury branch was really helpful and patient when my elderly relative was choosing a riser recliner chair. The customer was able to try out many different models at her leisure. Tr... Zobacz więcej

Oceniono na 5 z 5

Staff very friendly and helpful, didn't seem that we walked into shop, but called into a friend's house for a chat and a cuppa. Tracey at the Shrewsbury branch made us feel welcome. My father received... Zobacz więcej


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O HSL Chairs - Shrewsbury

Napisane przez firmę

HSL is an award-winning family furniture business with stores nationwide. We’ve been handcrafting and delivering beautiful furniture to provide true comfort for over 50 years. Making people comfortable is part of our DNA and that is why we do it.


We have spent over half a century making it our mission to understand the different sizes, shapes and needs of our customers. We have learnt how people sit, rest and sleep; how their bodies bend and move; and where and why they ache. We call this knowledge CleverComfort™, and it goes into the design and manufacture of every chair, sofa and bed we make – ensuring that our furniture fits the bodies of our customers perfectly.


Award Winning

HSL has also been recognised by The Queen’s Awards for Enterprise for one of our innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.


Made in Yorkshire

Whilst our roots still remain in Yorkshire, we have welcoming showrooms nationwide spanning the entire country and a national network of Home Visit Comfort Specialists performing consultations in our customers’ own homes.


Family Business

As we’ve grown, one thing that has never changed is the passion for comfort and furniture being at the heart of our business. We’re still family-run, we continue to hold traditional values in our hearts, and we have always been dedicated to providing a caring service and excellent value for money for all of our customers.

About HSL Chairs

Napisane przez firmę

Up to 25 Year Guarantee
Over 50 years of craftsmanship and dedication to exceptional customer service have made us who we are today. We still only employ furniture makers with the experience, skill and commitment to manufacturing the highest quality products. That’s why we are confident to cover a large number of our furniture ranges with a 25-year frame guarantee. In addition, all electrically adjustable chairs have a 5 year guarantee covering mechanical fault on the motor and handset.
Queen's Award Winners
HSL has been recognised by The Queen’s Awards for Enterprise for one of our recent innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation. 

Occupational Therapist Approved

All products are independently tested

As a member of the British Association of Occupational Therapists, Julie Jennings Dip COT HCPC, is highly qualified and greatly respected. Julie is frequently consulted for independent advice by a wide range of clients throughout the UK and Europe. All our chairs, sofas and beds at HSL are approved by Julie Jennings. Thanks to her work, you can relax in comfort knowing that each piece in our range has been thoroughly tested and evaluated by an independent health expert.

Dane kontaktowe

  • Westbury Garage, Arlington Way, SY1 4NU, Shrewsbury, Zjednoczone Królestwo

4,8

Doskonała

Wynik TrustScore: 5 na 5

103 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,8

Wszystkie recenzje

(103)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 4398

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Excellent

Excellent, knowledgeable staff. Felt in very good hands.
Huge choice of fabrics and styles.
Yes, the furniture is expensive, but we're looking at it as an investment for the future.
Would recommend.

Oh, and the coffee and biccies were nice too!

23 września 2026
Oceniono na 5 z 5

A positive experience


Tracey at the Shrewsbury branch was really helpful and patient when my elderly relative was choosing a riser recliner chair. The customer was able to try out many different models at her leisure. Tracey was very knowledgeable and explained all the important points in detail, making sure that the right size and fit of chair was chosen.

7 września 2026
Oceniono na 5 z 5

They weren’t pushy but very clear and…

They weren’t pushy but very clear and knowledgeable about their product. We found a discrepancy between the shop and the web and were very quick to put it right. It was nice to relax with a drink and biscuits too while enjoying the comfort of a chair we were trying out. We went away to think but returned after the weekend to buy.we now wait for the delivery.

24 sierpnia 2026
Oceniono na 5 z 5

Fireside Chair purchase

I was greeted by Lisa. She helped me choose my fireside chair details - my second purchase from them. She was very friendly and efficient. I was extremely pleased with the service I received. A company you can trust. Thoroughly enjoyed my relaxing time spent there, and also the coffee and biscuits! Would recommend.

4 września 2026
Opinia niezależna
Oceniono na 5 z 5

Staff very friendly and helpful and very welcoming

Staff very friendly and helpful, didn't seem that we walked into shop, but called into a friend's house for a chat and a cuppa. Tracey at the Shrewsbury branch made us feel welcome. My father received his recliner within a week and he is totally enjoying it.

29 sierpnia 2026
Oceniono na 5 z 5

HSL Shrewsbury

We had three visits to HSL Shrewsbury as we needed to be 100% sure about our purchase which we made today.
We dealt with Tracey on all three occasions.
She was very friendly,informative & professional.
Thank you for your patience with us while we made our decision.

19 sierpnia 2026
Opinia niezależna
Oceniono na 3 z 5

Cannot communicate by email and pay by…

Cannot communicate by email and pay by ebanking.
In store service was good.

4 sierpnia 2026
Logo HSL Chairs - Shrewsbury

Odpowiedź od HSL Chairs - Shrewsbury

Good Afternoon
Many thanks for taking the time to leave your review. I am sorry to hear of your challenges with regards to communicating by email and also by e banking both of these channels are available. I have all the details I need to contact you further to discuss.
Kind Regards
Sharon Sanderson
Head of Customer Care

Oceniono na 5 z 5

We were impressed with the company contact.

We viewed chairs in the Shrewsbury showroom helped by John. We didn’t feel rushed at any time.
We were contacted with suggested dates for delivery of our chairs.
The company were very helpful arranging a date suitable for us and them.
We were contacted to be informed for an accurate delivery time on the day.
Delivery was made and we were asked if we needed any further help before the fitters left.
They were polite and considerate delivering into our bungalow.
Thank you so much Paul & Thomas.

12 sierpnia 2026
Opinia niezależna
Oceniono na 5 z 5

From the moment we walked into shop

From the moment we walked into shop, the two ladies couldn't have been any more helpful they were so kind to my mum, really took the time to help her get the right chair for her. Not pushing a sale , made us a cup of tea, we ordered the chair just waiting for it to arrive, highly recommend HSL

7 sierpnia 2026
Opinia niezależna
Oceniono na 5 z 5

Efficient furniture delivery

Arrived early which suited us well. Paul and Thomas were very polite and friendly and were very efficient in bringing in the new chairs & sofa and putting them together. They ensured the chairs and sofa were in the correct place in our living room.
They demonstrated the use of the hand control and ensured we were happy with the chairs & sofa before they left. They also advised who to contact if there were any problems.

3 sierpnia 2026
Opinia niezależna
Oceniono na 5 z 5

Patricia was relaxed

Patricia was relaxed, informative and made the buying experience enjoyable. She really listened to what we wanted and enabled us to make a good decision

27 lipca 2026
Oceniono na 5 z 5

Having had such friendly

Having had such friendly, knowledgeable service when looking for a bed for an elderly relative we went back when looking for 2 Stressless chairs. Having visited other local furniture stores we came back to HSL Shrewsbury because of our past experience. We were greeted by Tracey who impressed us with her knowledge of all of the range available, size, design, bases and the difference between the 4 grades of leather available. Great service and a very competitive price. Dave and Liz Rowlands

30 lipca 2026
Opinia niezależna

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