HSL Chairs - Rotherham Recenzje 

182
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Wynik TrustScore: 5 na 5

4,9

207 Bawtry Road, Bramley, S66 2TP Rotherham, GB

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

We had a very warm welcome when we went into our local Hsl store. We were given plenty of time to look around and given lots of information regarding the chairs we purchased. We were allowed plenty... Zobacz więcej

Oceniono na 5 z 5

Absolutely amazing service from start to finish, staff opened door for us on arrival, tea/coffee & chocolate biscuits given as refreshments, no pressure to buy, although we did. Not rushed at all. Umb... Zobacz więcej

Oceniono na 5 z 5

Fantastic appointment with Mum at HSL Rotherham , was greeted by Christine and Eden who really looked after mum with her every need in choosing a new 4 motor reclining chair . Out visit was smooth and... Zobacz więcej

Oceniono na 5 z 5

No pressure from the sales team when looking for a chair for my mum, they were extremely helpful and patient while my mum was looking. Once the chair was ordered they explained what would happen next,... Zobacz więcej


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O HSL Chairs - Rotherham

Napisane przez firmę

HSL is an award-winning family furniture business with stores nationwide. We’ve been handcrafting and delivering beautiful furniture to provide true comfort for over 50 years. Making people comfortable is part of our DNA and that is why we do it.


We have spent over half a century making it our mission to understand the different sizes, shapes and needs of our customers. We have learnt how people sit, rest and sleep; how their bodies bend and move; and where and why they ache. We call this knowledge CleverComfort™, and it goes into the design and manufacture of every chair, sofa and bed we make – ensuring that our furniture fits the bodies of our customers perfectly.


Award Winning

HSL has also been recognised by The Queen’s Awards for Enterprise for one of our innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.


Made in Yorkshire

Whilst our roots still remain in Yorkshire, we have welcoming showrooms nationwide spanning the entire country and a national network of Home Visit Comfort Specialists performing consultations in our customers’ own homes.


Family Business

As we’ve grown, one thing that has never changed is the passion for comfort and furniture being at the heart of our business. We’re still family-run, we continue to hold traditional values in our hearts, and we have always been dedicated to providing a caring service and excellent value for money for all of our customers.

About HSL Chairs

Napisane przez firmę

Up to 25 Year Guarantee
Over 50 years of craftsmanship and dedication to exceptional customer service have made us who we are today. We still only employ furniture makers with the experience, skill and commitment to manufacturing the highest quality products. That’s why we are confident to cover a large number of our furniture ranges with a 25-year frame guarantee. In addition, all electrically adjustable chairs have a 5 year guarantee covering mechanical fault on the motor and handset.
Queen's Award Winners
HSL has been recognised by The Queen’s Awards for Enterprise for one of our recent innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation. 

Occupational Therapist Approved

All products are independently tested

As a member of the British Association of Occupational Therapists, Julie Jennings Dip COT HCPC, is highly qualified and greatly respected. Julie is frequently consulted for independent advice by a wide range of clients throughout the UK and Europe. All our chairs, sofas and beds at HSL are approved by Julie Jennings. Thanks to her work, you can relax in comfort knowing that each piece in our range has been thoroughly tested and evaluated by an independent health expert.

Dane kontaktowe

  • 207 Bawtry Road, Bramley, S66 2TP, Rotherham, Zjednoczone Królestwo

4,9

Doskonała

Wynik TrustScore: 5 na 5

182 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,9

Wszystkie recenzje

(182)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 4428

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Lee G & Lee R …

Lee G & Lee R delivered 2 rise recline arm chairs this morning. They were extremely professional and courteous to both myself and my parents. Delivered and erected with demonstration quickly and efficiently. Great job 👍🏻

6 sierpnia 2025
Opinia niezależna
Oceniono na 5 z 5

PROFESSIONAL FROM START TO FINISH

From the moment we entered their Rotherham showroom to leaving 2 hours later we were made most welcome by Lynn and staff. Nothing was too much trouble and all questions asked were fully answered. Her 8 years experience shone through. We left with a more than satisfied feeling and we are delighted with the 3 purchases made. We would highly recommend them.

14 lipca 2025
Oceniono na 5 z 5

Really comfortable chairs. Great customer service

We ordered two new chairs from the Rotheram branch. We sat in every chair they had before deciding we liked The Carnaby chairs best of all. We chose one Standard size chair and one Grande as I like my chair to be a bit higher from the floor. We were then shown all of the fabrics and leathers they had before deciding on the one we liked best. After ordering, delivery took place six weeks later, exactly as we had been told on the day. Craig and Danny who delivered the chairs were very professional and installed them exactly where we wanted them. They took away all of the packaging from the chairs so all we had to do was sit in them and enjoy them. It's been a few weeks since they were delivered and we absolutely love them. They are so comfortable. This is our first time buying chairs from HSL and we are very happy with everything from the assistance in store when choosing the chairs to the smooth trouble free delivery .

8 lipca 2025
Opinia niezależna
Oceniono na 5 z 5

Super Retail Experience With Louise

Great welcome from a very friendly Louise.
We were given some time to browse and then Louise fully explained the range we were interested in.
We were given refreshments and having made a decision, taken thru’ the ordering process. Louise was great.
Product was in stock and being delivered Thursday!

15 lipca 2025
Opinia niezależna
Oceniono na 4 z 5

Good products at reasonable cost

The products were very suitable and comfortable, shop staff were very friendly and helpful and prices were OK.
It was awkward not being able to get ANY estimate of delivery - first contact was the imminent delivery date. Made getting rid of old but essential furniture at last possible moment difficult.

2 lipca 2025
Opinia niezależna
Oceniono na 5 z 5

Excellent staff, service and product

We just had delivery of a very comfortable and supportive sofa. Louise/Lyn Rotherham and Paul/Harrison delivery and installation were excellent, all the staff have been most helpful and it has been a pleasure to deal with HSL and such lovely people. We are so pleased with our sofa and service. Linda

1 lipca 2025
Opinia niezależna
Oceniono na 5 z 5

Very good service

The staff were very attentive, informative, and very knowledgable we were looking for new furniture and with help from the sales person we managed to find exactly what we wanted.

11 czerwca 2025
Oceniono na 5 z 5

Wonderful service …

I cannot praise HSL enough for their fabulous customer service. The staff at the Rotherham store were very helpful, friendly & very informative about their products.
Delivery of my chair was good & throughout I was updated with emails & phone calls .
Will definitely recommend HSL

26 czerwca 2025
Opinia niezależna
Oceniono na 5 z 5

Lynne - a super assistant

Lynne , the assistant was absolutely brilliant and helped in a most sympathetic and constructive way. She made the shopping experience a pleasure. The showroom is beautifully laid out which helps choosing the right furniture. Many thanks Lynne

25 maja 2025
Oceniono na 5 z 5

True Customers Value

Its great to use a company with true customer values.
The staff at the Rotherham store are so supportive through the purchase of the products without being pushy. Head office and the delivery team are always curious and helpful when they contact you and the furniture is always set up in situ before it is left.

31 maja 2025
Oceniono na 5 z 5

From entering the shop to leaving i was…

From entering the shop to leaving i was made welcome and the focus of attention was my needs. No rushing, good and relevant information, plenty of good coffee and refreshments. You could tell all the staff new the range of products anf which products suited my needs. I came out of the shop sure that what I had purchased was right for me. Keep up the good work !. John Heaps.

4 czerwca 2025
Oceniono na 5 z 5

New sofa

Good parking at the showroom. Sales team friendly and welcoming and offered a drink on arrival.

No pressure from sales staff (Chris) but available to answer any questions. Plenty of time to look around and sit.

Overall took slightly longer as we had to call the HSL team regarding the final payment, as we didn't recieve a phone call to do this.

Delivery organised promptly after payment made at a convenient date and time.

Delivery team (Chris and Terry) phoned 15 minutes before arriving and installed quickly removing all packaging. They took time to show how furniture was assembled to allow future dismantling when needed.

29 maja 2025
Opinia niezależna
Oceniono na 5 z 5

I have just had my rise and recline…

I have just had my rise and recline chair delivered. This is the second purchase I have made from this company. Throughout both purchases the service was excellent. Both products are top quality and good value.
Today Damon and Harry delivered my chair. They were both polite, helpful and knowledgeable about the chair. They were careful of my home, and friendly,but efficient.

2 czerwca 2025
Opinia niezależna
Oceniono na 5 z 5

Excellent service from Christine

Excellent service from Christine. Zero pressure and extremely knowledgeable. Lovely lady who went above and beyond to ensure that we purchased the best product to suit us. A credit to the company.

23 marca 2025

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