HSL Chairs - Rotherham Recenzje 

182
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Wynik TrustScore: 5 na 5

4,9

207 Bawtry Road, Bramley, S66 2TP Rotherham, GB

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

We had a very warm welcome when we went into our local Hsl store. We were given plenty of time to look around and given lots of information regarding the chairs we purchased. We were allowed plenty... Zobacz więcej

Oceniono na 5 z 5

Absolutely amazing service from start to finish, staff opened door for us on arrival, tea/coffee & chocolate biscuits given as refreshments, no pressure to buy, although we did. Not rushed at all. Umb... Zobacz więcej

Oceniono na 5 z 5

Fantastic appointment with Mum at HSL Rotherham , was greeted by Christine and Eden who really looked after mum with her every need in choosing a new 4 motor reclining chair . Out visit was smooth and... Zobacz więcej

Oceniono na 5 z 5

No pressure from the sales team when looking for a chair for my mum, they were extremely helpful and patient while my mum was looking. Once the chair was ordered they explained what would happen next,... Zobacz więcej


Informacje dotyczące firmy

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  5. Producent mebli

O HSL Chairs - Rotherham

Napisane przez firmę

HSL is an award-winning family furniture business with stores nationwide. We’ve been handcrafting and delivering beautiful furniture to provide true comfort for over 50 years. Making people comfortable is part of our DNA and that is why we do it.


We have spent over half a century making it our mission to understand the different sizes, shapes and needs of our customers. We have learnt how people sit, rest and sleep; how their bodies bend and move; and where and why they ache. We call this knowledge CleverComfort™, and it goes into the design and manufacture of every chair, sofa and bed we make – ensuring that our furniture fits the bodies of our customers perfectly.


Award Winning

HSL has also been recognised by The Queen’s Awards for Enterprise for one of our innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.


Made in Yorkshire

Whilst our roots still remain in Yorkshire, we have welcoming showrooms nationwide spanning the entire country and a national network of Home Visit Comfort Specialists performing consultations in our customers’ own homes.


Family Business

As we’ve grown, one thing that has never changed is the passion for comfort and furniture being at the heart of our business. We’re still family-run, we continue to hold traditional values in our hearts, and we have always been dedicated to providing a caring service and excellent value for money for all of our customers.

About HSL Chairs

Napisane przez firmę

Up to 25 Year Guarantee
Over 50 years of craftsmanship and dedication to exceptional customer service have made us who we are today. We still only employ furniture makers with the experience, skill and commitment to manufacturing the highest quality products. That’s why we are confident to cover a large number of our furniture ranges with a 25-year frame guarantee. In addition, all electrically adjustable chairs have a 5 year guarantee covering mechanical fault on the motor and handset.
Queen's Award Winners
HSL has been recognised by The Queen’s Awards for Enterprise for one of our recent innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation. 

Occupational Therapist Approved

All products are independently tested

As a member of the British Association of Occupational Therapists, Julie Jennings Dip COT HCPC, is highly qualified and greatly respected. Julie is frequently consulted for independent advice by a wide range of clients throughout the UK and Europe. All our chairs, sofas and beds at HSL are approved by Julie Jennings. Thanks to her work, you can relax in comfort knowing that each piece in our range has been thoroughly tested and evaluated by an independent health expert.

Dane kontaktowe

  • 207 Bawtry Road, Bramley, S66 2TP, Rotherham, Zjednoczone Królestwo

4,9

Doskonała

Wynik TrustScore: 5 na 5

182 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(182)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 4411

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Excellent from start to finish

Excellent from start to finish! My mother couldn't be happier with her new HSL chair. Brilliant personal service in the Rotherham showroom on our two visits. Chair was also ready a couple of weeks earlier than estimated. On the delivery day Craig and Danny couldn't have been more polite and helpful, introducing themselves, being careful and tidy, and fully explaining the features and operation of the chair.

9 października 2025
Opinia niezależna
Oceniono na 5 z 5

Delivery

Delivery
Craig and Danny delivered my father-in-laws chair today. They did a great job, were very respectful, positioned the chair where we wanted it and took time to show him how to use it.

9 października 2025
Opinia niezależna
Oceniono na 5 z 5

Excellent service and delivery.

Excellent service and delivery.
Angela at Bramley HSL was extremely helpful when I was choosing my Stressless chair. Ian and Paul the delivery guys came early, which was great, and installed my chair in our living room. All went very smoothly.

3 października 2025
Opinia niezależna
Oceniono na 5 z 5

Excellent Customer service from Angela…

Excellent Customer service from Angela at Rotherham. She provided detailed product information for the range of chairs we were interested in and helpful guidance as to the chairs features including the orthopaedic aspects which we thought outstanding.
Overall a very informative consultation which provided us with sufficient information to make our purchase decision with no hesitation.

29 września 2025
Opinia niezależna
Oceniono na 5 z 5

HSL visit

Our vist was a made a pleasant experience due to the very helpful staff, Christine & her colleagues...they were very patient and explained everything about the items that were were interested in

26 września 2025
Opinia niezależna
Oceniono na 5 z 5

Needed a higher seat sofa as my legs…

Needed a higher seat sofa as my legs aren't what they use d to be so we visited the Rotherham store. We were welcomed by Louise who did a great job in explaining everything. We had already seen a sofa we fancied and there was one in the showroom so we were able to try it out straight away whilst enjoying tea and biscuits ,no pressure at all to buy. We ordered two of the sofa's we had decided on and the whole process was straightforward.
Fast forward six weeks and our order was delivered by a couple of great guys Danny and Carl.
All in all a good service and we are delighted with our new furniture.

26 września 2025
Opinia niezależna
Oceniono na 3 z 5

Good punctuality.

Ian and Paul arrived as notified and were polite and courteous. We were disappointed because my wife had to move two sets of drawers,which were heavy, and Ian and Paul didn't offer to help. Finally they knocked some plaster off a wall.

18 września 2025
Opinia niezależna
Logo HSL Chairs - Rotherham

Odpowiedź od HSL Chairs - Rotherham

*Update*
Good afternoon Mr Morris,
Many thanks for speaking with me this afternoon.
It was great to hear that you are delighted with your beautiful new Himolla chair.
Please accept my apologies that the delivery experience was marred somewhat on this occasion.
I have passed your feedback on to our Transport manager.
Kind Regards,
Simon Watson
Customer Care Team Leader

Good afternoon Mr Morris,
We do appreciate your feedback and I am sorry to hear about the issues you experienced with your delivery. I would like to look into this further, if you would be kind enough to email me with your order details.
Kind Regards,
Simon Watson
Customer Care Team Leader
simon.watson@hslchairs.com

Oceniono na 5 z 5

rate the service not the product!

interesting that this is a rate your experience. Rather than the product.
Our experience was fine who can refuse a cuppa and a waggon wheel when shopping. We went with the Italian made two seater sofa and we hope that it will give as good a service as the HSL three seater service that we have had for 5 years or more. Time will tell.

5 września 2025
Opinia niezależna
Oceniono na 5 z 5

Riser Chair and matching sofa

Wonderful experience from start to finish. We chose at the showroom and could try all the options. It was made to order. Estimated delivery in 6 -8 weeks, it was ready early. Delivery by Carl F and Lee R. They were friendly and professional, put the furniture in place and took all the rubbish away. The furniture is simply gorgeous exceptional quality. Although it was chosen for husbands poor mobility, it would look lovely in any home. Buy with confidence, exceptional service.

4 września 2025
Opinia niezależna
Oceniono na 5 z 5

Very polite and efficient

Craig & Danny delivered new chair, which we are very pleased with.
The expected delivery lead time was met in full.
They first announced the day for delivery, then sent a note giving us an estimated 3 hour timeslot, and then phoned telling they would deliver in 30 minutes.
All was met.
Craig and Danny announced themselves carried in the chair, assembled it and then instructed us on how to operate it. They also checked it was in the place we wanted.
They were polite, well presented and helpful.

5 września 2025
Opinia niezależna
Oceniono na 5 z 5

A spoilt for choice Rotherham showroom

A spoilt for choice showroom at Rotherham with knowledgable, friendly staff and service with a smile for starters.
Ordered 2 x 2 seater settees and a raiser/recliner on 21/7, delivered on 26/8 (4 and a bit weeks start to finish).
Two fitters came and constructed the furniture before our eyes. Quality was self evident and in my view justified the price.
I would highly recommend this company.both for its products and the obvious first class training of its staff.

21 lipca 2025
Opinia niezależna
Oceniono na 5 z 5

Sofa and chairs purchade

We made a couple of visits to the Rotherham branch before deciding on a sofa and chairs and on each occasion we were welcomed at the door by a lovely lady called Lynn. She was very helpful and patient without being pushy, even offering us an endless supply of tea and biscuits. We had a couple of problems along the way but these were sorted out quickly and efficiently by the friendly Customer Service team. We are now very happy with our furniture and having suffered with a back problem for the past two years I can now sit in comfort at last. Would definitely recommend HSL.

28 maja 2025
Opinia niezależna
Oceniono na 5 z 5

From visiting your rotherham showroom…strawberry thief

From visiting your rotherham showroom and being looked after by the lovely Pauline , to the delivery of my beautiful chair today by Lee and Carl who just left me enough time for my breakfast. The experience has been 5 star excellent. Proper customer service indeed. I shall return !! Thankyou

16 sierpnia 2025
Opinia niezależna
Oceniono na 5 z 5

Excellent personal service from Mark at…

Excellent personal service from Mark at HSL Bramley . No pressure and good knowledge of product in fact all staff very friendly and helpful. A very pleasant experience we came away very satisfied Lynda and Lorraine Sheffield

6 sierpnia 2025
Opinia niezależna

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