HSL Chairs - Plymouth Recenzje 

100
•
Wynik TrustScore: 5 na 5

4,8

Unit 1, Strode Retail Park, 2 Huxley Close, PL7 4JN Plymouth, GB

•

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

We received first class service from Ian and Kayleigh. We were invited to take all the time we needed to find our fabric, each of us were assisted to find the chair size and motor that suited our need... Zobacz więcej

Oceniono na 5 z 5

We were looked after. by Cheryl and Sue, who were very helpful, cheerful, and made our successful visit a real pleasure - resulting in us purchasing exactly the chairs that we were looking for.

Oceniono na 5 z 5

It was a pleasure to visit HSL Chairs Plymouth and meet Cheryl who took the best care that I could have asked for in assisting my 90 year old mother in selecting a new chair. Cheryl was not only patie... Zobacz więcej

Oceniono na 5 z 5

Ordered a new chair from HSL and the whole in‑store experience was outstanding. Sue was absolutely superb from start to finish — incredibly knowledgeable, genuinely friendly, and clearly knows her... Zobacz więcej


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O HSL Chairs - Plymouth

Napisane przez firmę

HSL is an award-winning family furniture business with stores nationwide. We’ve been handcrafting and delivering beautiful furniture to provide true comfort for over 50 years. Making people comfortable is part of our DNA and that is why we do it.


We have spent over half a century making it our mission to understand the different sizes, shapes and needs of our customers. We have learnt how people sit, rest and sleep; how their bodies bend and move; and where and why they ache. We call this knowledge CleverComfort™, and it goes into the design and manufacture of every chair, sofa and bed we make – ensuring that our furniture fits the bodies of our customers perfectly.


Award Winning

HSL has also been recognised by The Queen’s Awards for Enterprise for one of our innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.


Made in Yorkshire

Whilst our roots still remain in Yorkshire, we have welcoming showrooms nationwide spanning the entire country and a national network of Home Visit Comfort Specialists performing consultations in our customers’ own homes.


Family Business

As we’ve grown, one thing that has never changed is the passion for comfort and furniture being at the heart of our business. We’re still family-run, we continue to hold traditional values in our hearts, and we have always been dedicated to providing a caring service and excellent value for money for all of our customers.

About HSL Chairs

Napisane przez firmę

Up to 25 Year Guarantee
Over 50 years of craftsmanship and dedication to exceptional customer service have made us who we are today. We still only employ furniture makers with the experience, skill and commitment to manufacturing the highest quality products. That’s why we are confident to cover a large number of our furniture ranges with a 25-year frame guarantee. In addition, all electrically adjustable chairs have a 5 year guarantee covering mechanical fault on the motor and handset.
Queen's Award Winners
HSL has been recognised by The Queen’s Awards for Enterprise for one of our recent innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation. 

Occupational Therapist Approved

All products are independently tested

As a member of the British Association of Occupational Therapists, Julie Jennings Dip COT HCPC, is highly qualified and greatly respected. Julie is frequently consulted for independent advice by a wide range of clients throughout the UK and Europe. All our chairs, sofas and beds at HSL are approved by Julie Jennings. Thanks to her work, you can relax in comfort knowing that each piece in our range has been thoroughly tested and evaluated by an independent health expert.

Dane kontaktowe

  • Unit 1, Strode Retail Park, 2 Huxley Close, PL7 4JN, Plymouth, Zjednoczone Królestwo

4,8

Doskonała

Wynik TrustScore: 5 na 5

100 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,8

Wszystkie recenzje

(100)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 4398

Napisz recenzję
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Oceniono na 5 z 5

Amazing service at Plymouth store

Cheryl was an absolute dream today in the Plymouth branch. In the space of an hour we had viewed, measured and ordered the perfect chair for our needs. Very friendly and zero pressure put on us. All ordered and can’t wait for it to arrive. Thank you so much!

26 października 2025
Opinia niezależna
Oceniono na 5 z 5

Great experience

Mon 20th October. Today we visited the Plymouth store to buy a chair for my husband and recliner sofa.what a wonderful experience. Staff so helpful and friendly. My great thanks to Sue who sorted us out brilliantly (even getting our sense of humour). Looking forward to our new furniture.

20 października 2025
Opinia niezależna
Oceniono na 5 z 5

100 per cent HAPPY

I have always wanted an HSL Chair, going back some 10 years. I never thought I could afford one. Until I walked into the HSL store in Plymouth. As I walked in with my wife, Cheryl our retail assistance was so friendly and made us feel really welcome.

She was not pushy or directing us to anything particular she gave us the space and time to look around and looking at some of the pricing which was still way out of my reach. That was until I spoke to Cheryl, (what a superstar,) she completely reassured that we can discuss affordability in simple terms rather that sales jargon.

I tried a few chairs and Cheryl was on hand to advise about posture, the difference in height and width, softness and hardness. I was really impressed, but the wife was giving me that, (oh; no here we go again look.)

I sat in the chair that fitted me best and explained when I use a cushion with my current chair my ankle hang past the foot rest. Cheryl convinced me that I would not need a cushion as the HSL Chair has lumber support and a comfortable headrest.

I was so impressed I wanted to talk figures and if I could really afford the chair of dreams. Cheryl started with the current offers, discounts and I was getting excited and was completely blown away when she said about my disability, (two full knee replacement and arthritis,) she said that would be another 20 per cent off the total price. We were hooked, lined and sinker, where do I sign my wife heard me say, and raised her eye brows to the ceiling.

My chaired arrived today and I am so overjoyed and as promised, no cushions, perfect hardness and all of my ankles rest fully on the footrest. I am 100 percent happy.

Please pass on my thanks primarily to Cheryl but also to Sue who made us feel so comfortable, during the initial sale, midway through and at the end. And thank you so much for the lovely biscuits and pen.

14 października 2025
Opinia niezależna
Oceniono na 5 z 5

Excellent service

Our chairs were delivered today by Maltin and Leon. Arrived exactly on time, friendly guys. HSL has given a first class experience from choosing our chairs to delivering them.

2 października 2025
Opinia niezależna
Oceniono na 5 z 5

HSL finest

We had such a brilliant experience at HSL thanks to Clare and Sue! From the moment me, my mum and my grandma walked in, they were so welcoming, funny, and understanding. They took the time to listen to what my grandma needed, explained everything clearly, and made the whole process feel enjoyable and stress-free. Their sense of humour made us feel completely at ease, and their knowledge and patience were outstanding. I left not only with the perfect chair but also with a big smile on all our faces. Thank you, Clare and Sue – you’re a credit to HSL! From Brooke, Mum and Grandma

29 września 2025
Opinia niezależna
Oceniono na 3 z 5

You don't make chairs wide enough to…

You don't make chairs wide enough to fit larger people. what a waste of time you're representive coming to us.

10 września 2025
Opinia niezależna
Logo HSL Chairs - Plymouth

Odpowiedź od HSL Chairs - Plymouth

Good evening Mr Hartnell,

Thank you for leaving your review.
Im sorry to hear you was unable to find a suitable product within our ranges available. I would like to gain further feedback on your experience, would you kindly email me your contact details and I will make contact with you on my return to the office tomorrow to discuss further.
Kind regards
Lauren Elliott
Customer Care Manager
Lauren.elliott@hslchairs.com

Oceniono na 5 z 5

HSL Plymouth amazing

Cheryl in your Plymouth store made spending money an absolute joy ! She was helpful, informative , friendly , I cannot speak highly enough of what a pleasure it was to shop with her and we found the perfect chair . Thank you Cheryl

19 sierpnia 2025
Opinia niezależna
Oceniono na 5 z 5

Very pleased

Visited Plymouth showroom looking for chair.
Friendly welcome by Cheryl who talked me through the range of rise & recline chairs.
She was very informative and allowed me as much time as I wanted to try a range of chairs before I made my choice and commit to purchase.
Overall very pleased with the service.

17 lipca 2025
Opinia niezależna
Oceniono na 5 z 5

We visited your store in Plymouth as we…

We visited your store in Plymouth as we were looking to order a bed. We were greeted with a lovely smile by a member of staff named Cheryl who was pleasant and cheerful throughout, all our questions were answered and options given whilst enjoying a coffee and biscuits.
Bearing in mind we would not have purchased a bed had we not been welcomed and treated so respectfully we feel Cheryl needs the highest of praise.
The manageress was also very charming and helpful.

2 lipca 2025
Oceniono na 5 z 5

Service which I thought didn't exist anymore

Yesterday the 23rd July my wife and I awaited the delivery of a recliner chair and medical type bed and even though thy were coming from Reading and was expecting them at 12 o'clock, I received a telephone at about 9 o'clock from Raymond who said that would be with us in about 50 minutes.
Raymond and Jason were very curtious and polite, got on with the job of assembling the bed and chair, cleaned up after themselves. They are a credit to your company, in fact from day one when we had your home team visit us at our home to show us the chair and bed they also were a credit to your company, we didn't think that sort of service existed anymore.

23 lipca 2025
Opinia niezależna
Oceniono na 5 z 5

Fantastic service - so patient

Fantastic service from Helen, Sue and Simon. Choice amazing. So patient with 93 year mum when we visited the store. They would’ve come to the home if needed.

20 lipca 2025
Opinia niezależna
Oceniono na 5 z 5

Really Helpful Staff

The staff really helped me as I have recently had an amputation and had chosen a chair on line but after trying it wasn't comfortable and tried others deciding with a great deal of help with choice also with material . Big Thankyou.

2 czerwca 2025
Oceniono na 5 z 5

Jonathan and Sue are amazing !

I took my 85 year old parents to the Plymouth showroom today. It was a really positive experience .. Jonathon and Sue both went out of their way to support us to make the right decisions for my parents… they were so kind and patient . We really valued their warmth and the fact that they really listened and seemed to fully understand my dad’s needs … they made sure he was fully involved as well …we had their full attention and did not feel rushed … the showroom is very well set out too …the refreshments were a lovely touch …Thank you very much to you both

9 czerwca 2025
Opinia niezależna
Oceniono na 5 z 5

Another great visit to HSL Plympton

Another great visit to HSL Plympton by mum and I, we’ve returned to buy mum’s bed! Great service yet again by Sue who catered to all our needs. I was desperate for a coffee, thanks Sue it was made to perfection. Again Sue was patient and encouraged mum to try all the beds to get a feel for size and mattress comfort.
The price for the bed was more expensive than we thought even with the discounts available but there was no pressure to buy and mum was offered to go away and think about it but she chose to buy and is now looking forward to having a new bed.
We used the ‘facilities’ on this visit to HSL - very nice and clean area and a credit to whoever has to clean them.
Thanks Sue, can we just call in for coffee? We will miss our time visiting you and your colleagues. You are a credit to HSL.

19 maja 2025
Opinia niezależna

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