HSL Chairs - Leeds Recenzje 

169
•
Wynik TrustScore: 5 na 5

4,9

Otley Road, White Cross, Guiseley, LS20 8LZ Leeds, GB

•

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

We were helped by 2 Comfort Specialists at the Guiseley branch. Jodie helped us first (I believe she's a trainee but you would never have known). She was very professional and talked us through ev... Zobacz więcej

Oceniono na 5 z 5

Attentive and informative in the showroom without being pushy. We weren't rushed in to making a decision. Chair delivered quickly by two very helpful and polite delivery men. Not only assembled and... Zobacz więcej

Oceniono na 5 z 5

We were made to feel welcome from the minute we entered the store at Guiseley. Staff immediately showed us the type of chairs I required and gave me plenty of time to try out for comfort. A lot of t... Zobacz więcej

Oceniono na 5 z 5

A wonderful experience choosing riser recliner chairs for my parents. Sue at the Guiseley store really knows her stuff! She’s knowledgeable, helpful and made us feel at ease, and all without pushing y... Zobacz więcej


Informacje dotyczące firmy

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  5. Producent mebli

O HSL Chairs - Leeds

Napisane przez firmę

HSL is an award-winning family furniture business with stores nationwide. We’ve been handcrafting and delivering beautiful furniture to provide true comfort for over 50 years. Making people comfortable is part of our DNA and that is why we do it.


We have spent over half a century making it our mission to understand the different sizes, shapes and needs of our customers. We have learnt how people sit, rest and sleep; how their bodies bend and move; and where and why they ache. We call this knowledge CleverComfort™, and it goes into the design and manufacture of every chair, sofa and bed we make – ensuring that our furniture fits the bodies of our customers perfectly.


Award Winning

HSL has also been recognised by The Queen’s Awards for Enterprise for one of our innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.


Made in Yorkshire

Whilst our roots still remain in Yorkshire, we have welcoming showrooms nationwide spanning the entire country and a national network of Home Visit Comfort Specialists performing consultations in our customers’ own homes.


Family Business

As we’ve grown, one thing that has never changed is the passion for comfort and furniture being at the heart of our business. We’re still family-run, we continue to hold traditional values in our hearts, and we have always been dedicated to providing a caring service and excellent value for money for all of our customers.

About HSL Chairs

Napisane przez firmę

Up to 25 Year Guarantee
Over 50 years of craftsmanship and dedication to exceptional customer service have made us who we are today. We still only employ furniture makers with the experience, skill and commitment to manufacturing the highest quality products. That’s why we are confident to cover a large number of our furniture ranges with a 25-year frame guarantee. In addition, all electrically adjustable chairs have a 5 year guarantee covering mechanical fault on the motor and handset.
Queen's Award Winners
HSL has been recognised by The Queen’s Awards for Enterprise for one of our recent innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation. 

Occupational Therapist Approved

All products are independently tested

As a member of the British Association of Occupational Therapists, Julie Jennings Dip COT HCPC, is highly qualified and greatly respected. Julie is frequently consulted for independent advice by a wide range of clients throughout the UK and Europe. All our chairs, sofas and beds at HSL are approved by Julie Jennings. Thanks to her work, you can relax in comfort knowing that each piece in our range has been thoroughly tested and evaluated by an independent health expert.

Dane kontaktowe

  • Otley Road, White Cross, Guiseley, LS20 8LZ, Leeds, Zjednoczone Królestwo

4,9

Doskonała

Wynik TrustScore: 5 na 5

169 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,9

Wszystkie recenzje

(169)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 4428

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Professional Experience

Our visit to HSL Guiseley was brilliant. Polly who looked after us was knowledgeable, thorough, professional and a joy to deal with. We have purchased 2 Chairs and can’t wait for them to arrive.

26 kwietnia 2025
Opinia niezależna
Oceniono na 5 z 5

Friendly professional sales staff

Polly and Jade at the Guisley branch made choosing the right chair with my mum an absolute pleasure. They listened to our requirements, showed us several options, and left us to relax in our favoured choice to discuss together whilst they sourced tea and biscuits. Their expertise and friendly professional approach was a refreshing change. The chair we picked was perfect for mum's needs and looks fab. A proposed delivery date within the week was the cherry on top. Highly recommended.

29 kwietnia 2025
Opinia niezależna
Oceniono na 4 z 5

Buying a new chair

Shop experience for my new chair was good and communication for delivery of chair and removal of old chair was excellent.The chair seems to be fine.
I had been disappointed by the lack of help when my previous chair broke down. Having to wait for four weeks for anyone to assess whether the chair could be repaired is unacceptable for disabled people

18 kwietnia 2025
Oceniono na 5 z 5

Absolutely amazing experience in your…

Absolutely amazing experience in your Guiseley store. Polly was fabulous. She sized me up straight away. We had a chat about my needs and she immediately seated me in my perfect chair. I sat for a while before getting the price. Honestly, I was a bit taken aback at the price! I needed time to think.
I took a few days and went back. Polly was, again, fabulous. Polly set me up in ‘my’ chair and the brilliant Sue made me a hot drink and brought biscuits! I sat for well over an hour to make sure the chair was definitely right for me. I did try a few different chairs to be sure but the 1st chair Polly suggested for me was the right one.
There was absolutely no pressure to buy and I’m pretty sure Polly and Sue would have left me for another hour if I’d wanted it.
I am very much looking forward to receiving my chair and getting my ‘dodgy back’ in order!

17 kwietnia 2025
Opinia niezależna
Oceniono na 5 z 5

We recently purchased a bed from HSL…

We recently purchased a bed from HSL Guiseley, we visited the store twice before deciding to complete a purchase, on both occasions Richard, John, Sue and the unforgettable Polly were all incredibly professional and helpful.
Thank you team Guiseley.

28 marca 2025
Opinia niezależna
Oceniono na 5 z 5

A very nice lady served us

A very nice lady served us, helpful, just one thing I wasn't told about the delivery charge, I found it on checking the bill 😀. Thanks looking forward to my chair being delivered

12 kwietnia 2025
Oceniono na 5 z 5

My elderly parents new bed

My elderly parents ordered a new bed, I was kept informed of the progress, it was delivered as expected by extremely helpful staff.
Alex and Tomas were polite and professional as were the staff when the order was made.
We were shown how to use the controls and what to do if a power cut happens.
All packaging was removed, overall it was a prompt and efficient service.

9 kwietnia 2025
Opinia niezależna
Oceniono na 5 z 5

John at Guiseley Branch, did his job 100% and found the chair that fit me and my needs

Dealt with John at the Guiseley branch, very knowledgeable, not pushy, took the time to listen to my needs. I tried many chairs and went back to the original one that John had shown me. We then went through the options for the chair, sizing, motor functions, power choices, coverings, Guard cover, the delivery and recycling. A very pleasant experience with no pushy sales pitch. Chair ordered and looking forward to it being delivered. Spoke to 2 other members of staff in the same branch and both were also extremely helpful and knowledgeable.

7 kwietnia 2025
Opinia niezależna
Oceniono na 5 z 5

Lovely store experience

We had a very pleasant experience in the Guiseley store. Sue greeted us with tea and biscuits, and gave us plenty of guidance on the fireside chairs. We were able to browse with no pressure and eventually settled on the perfect armchairs. The ordering process was very easy and delivery was quick. The chairs look great!

24 lutego 2025
Opinia niezależna
Oceniono na 5 z 5

Gordon and Phil delivered…

Gordon and Phil delivered the last element of HSL's outstanding customer care when they arrived with our beautiful, tailored chairs yesterday. They not only ensured that I fully understood the operation of my Ascot double power recliner but also helped with clearing the space for my wife's new Glenmore Plain Back V2 chair. Above and beyond fellas; thank you !

31 marca 2025
Opinia niezależna
Oceniono na 5 z 5

HSL - The best choice for bespoke furniture to meet your needs

Our half day with HSL was very rewarding. We were able to try all the different styles of chair and sofa and determine which suited us best. We could also see all the fabric swatches and try them against the chosen furniture. We were never rushed or coerced into making a decision. After 2 visits we were happy to make a decision - with tea, coffee & biscuits offered continuously! It was easy to park and the toilets were very clean.
All staff were well briefed on the requirements of elderly care!

18 marca 2025

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