I am still waiting over a week later for my order after buying something that stated next day delivery - no one is getting back to to explain where my order is or offer me a solution! Be aware!
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Bought five days ago with next day delivery. Utterly appalling. Lied multiple times about "DPD have it and lost but i don't have the tracking" / "it's stuck in customs". Phone number eventually got t... Zobacz więcej
Ordered the kids hoverboard and kart with their birthday money. One arrived with broken seat, not sellers fault. One week later replacement seat arrived and one day after using hoverboard is stopped w... Zobacz więcej
Reakcja na opinię
Fast and prompt delivery. Hoverboard with gokart attachment came separately, could come same day though, was only 1 day difference. The hoverboard and ground bit too close to each other, could be the... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
We bring you high quality hoverboard in the united kingdom with CE approved Charger, Uk based customer service, We also offer next day delivery to UK MAINLAND
Dane kontaktowe
Manchester, Manchester, Zjednoczone Królestwo
- 01617060965
- service@hoverboardpro.co.uk
- hoverboardpro.co.uk
2,5
Słaba
245 recenzji
Zaprasza klientów do wystawiania recenzji
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Nie odpowiedziano na negatywne recenzje
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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Really poor customer service
Really poor customer service, the board was not working when we received it, the company were hard to communicate with, accused me of lying about the fault (was not charging). Most companies would send a brand new replacement, not this one. We did get another working board eventually but clearly not brand new as it came back in the same packing it got sent in. would not recommend and would go elsewhere next time
3 kwietnia 2023
We had a problem with our order so…
We had a problem with our order so contacted them and a new one was sent out the next day, lovely kart easy to fix up my daughter loves it
thanks
27 marca 2023
Fast and prompt delivery
Fast and prompt delivery. Hoverboard with gokart attachment came separately, could come same day though, was only 1 day difference. The hoverboard and ground bit too close to each other, could be the tire either bigger design, or the hoverboard slightly thinner. Runs ok so far! My 6 years old got used to it fast and riding with confidence. Only downside of it is written above and he is not that aware of the risks yet. Can scrub bottom of hoverboard easily, or handlebars goes down all the way to ground, which isnt great either. Could be a safety bar under leg to block this, and not to happen.
31 marca 2023
Hoverboard
Bit early to give honest opinion yet. Maybe when the rest of my order turns up, I may give more stars. Disappointed my package was not chased up so I could have the one I ordered.
28 marca 2023
Great customer service
Really easy to deal with, came quickly product seems great. Customer service responded fast and professionally when I had a slight issue and had to contact them via messenger.
26 marca 2023
It's pure scam
It's pure scam. Fake not working devices they sell. No contact after. Now I'm going to use my bank to try my money back and notify other services about! Stay away from!
24 marca 2023
Opinia niezależna
I haven’t received my order.
14 marca 2023
Odpowiedź od Hoverboardpro
Hello Jill, we apologies for the delay caused, your order was sent on time and there was delayed from royal mail, i will be happy if you can contact us if you still need help about resolving the issue and you review experince.
Ripped off! Company ignores and doesn't answer messages or calls!
I bought it without reading reviews- my fault.. Now I am with faulty board- opened tried and tried to charge- never charged and company is not available via phone, stopped responding to messenger messages after I reported problem... Avoid at all cost. Go to reputable company.... Their return policy? No details on how to return goods.
28 marca 2023
Opinia niezależna
It’s fast and battery lasts well
16 marca 2023
Good communication through FB a…
Good communication through FB a messenger and WhatsApp. Fast delivery. Great product!
28 lutego 2023
have not heard from them
have not heard from them, no communication. order has not arrived and no tracking info.poor.
3 marca 2023
Odpowiedź od Hoverboardpro
Hello Mohsen, we apologies for the delay caused, your order was sent on time and there was delayed from DPD, i will be happy if you can contact us if you still need help about resolving the issue and you review experince.
when looking for the e scooter i wanted…
when looking for the e scooter i wanted the so many web site that had good prices but when i came across hooverboard pro bye advert i was happy to see a awesome price that was so much cheaper than the other company. At first i was bit worried because when i placed my order they took the money i didn't get confirm email for about week so i was a little bit concerned if they was a true business. But part from that i got my e scooter the day before the original date and day so Im very happy with this company.
26 lutego 2023
E scooter came re boxed by dpd ad it…
E scooter came re boxed by dpd ad it had been opened not damaged opened amd the scooter has been used the lcd display was in bits which i fixed myself and thr spare wheel doesnt even match so went online dnd spoke to a very very rude assistant
15 lutego 2023
Great communication
Great communication via Facebook messenger delivery on time as promised
30 stycznia 2023
The Hoverboard worked straight out of…
The Hoverboard worked straight out of the box and my nine year old daughter has been on it every day!
2 stycznia 2023
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