Hoverboardpro Recenzje 

245
•
Wynik TrustScore: 2.5 na 5

2,5

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

I am still waiting over a week later for my order after buying something that stated next day delivery - no one is getting back to to explain where my order is or offer me a solution! Be aware!

Oceniono na 1 z 5

Bought five days ago with next day delivery. Utterly appalling. Lied multiple times about "DPD have it and lost but i don't have the tracking" / "it's stuck in customs". Phone number eventually got t... Zobacz więcej

Oceniono na 4 z 5

Ordered the kids hoverboard and kart with their birthday money. One arrived with broken seat, not sellers fault. One week later replacement seat arrived and one day after using hoverboard is stopped w... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Fast and prompt delivery. Hoverboard with gokart attachment came separately, could come same day though, was only 1 day difference. The hoverboard and ground bit too close to each other, could be the... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep RTV

Napisane przez firmę

We bring you high quality hoverboard in the united kingdom with CE approved Charger, Uk based customer service, We also offer next day delivery to UK MAINLAND


Dane kontaktowe

2,5

Słaba

Wynik TrustScore: 2.5 na 5

245 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

2,5

Wszystkie recenzje

(245)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 13

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Avoid avoid avoid I’ve never gone…

Avoid avoid avoid I’ve never gone through something like this at all! Ordered a hover board for my daughter for Christmas received tracking etc and got delivered part of my order and not the rest rang dpd and they said the seller hadn’t sent anything else so got in touch with this company all I got was shouting on the phone I asked not to be shouted or spoken to in that matter as all I’m asking is where is it I was spoken to horrendously and they tried to pass the blame onto dpd then was told to wait a couple hours for a phone call to not receive a phone call and round 6hrs had gone by, my calls were rejected I then had to email to be fobbed off again! I was utterly shocked at the professionalism and utterly disgusted at the way they treat their customers with hostility I will not be using them again! Any future buyers I would avoid at all costs!

9 listopada 2023
Opinia niezależna
Oceniono na 1 z 5

Avoid at all costs

Bought five days ago with next day delivery. Utterly appalling. Lied multiple times about "DPD have it and lost but i don't have the tracking" / "it's stuck in customs". Phone number eventually got through and he had a mega confused story on what was going on.
I eventually claimed through Paypal for a refund. I suspect a dropshipper masquerading as something else. Dreadful.

3 listopada 2023
Opinia niezależna
Oceniono na 1 z 5

THANK ME LATER

Start to finish absolute nightmare.

Dropshipper, site address is a house in Manchester, doesn't have stock, orders from other company's.

Ordered an item, didn't receive an invoice, chased for two days so I cancelled the item, i received the invoice at 1:49 in the morning on the third day.

Contacted the person again to make sure it was cancelled and asked when I'd get my refund, I was told 3-5 days.

On the 4th day I received an email from DPD telling me my parcel is on its way, contacted this person again asking why and to cancel the delivery, I was told not to accept the parcel which I couldn't as I wasn't going to be home, it was delivered to a neighbour.

Contacted the person again asking where to return this to as it had come from a company in London, I had to pay to return it back to this other company.

I checked trustpilot before buying from this site but there is a company, real one, shop etc with the same name apart from a hyphen between hoverboard and pro (hoverboard-pro) with good review, so went and bought the item, scrolled the the reviews later in the week and seen a review about another hoverboardpro site, checked the reviews realised I bought from this site, checked the reviews from the person I bought if from and bad reviews from this year, alot of bad reviews.

Paid through PayPal so went through the resolution centre to get my refund, by the looks of some reviews if I hadn't went through PayPal I doubt I would have got my money back.

21 października 2023
Oceniono na 1 z 5

Avoid

Avoid. Avoid. Avoid. Bought a replacement battery which didn't fit. Returned the item and not received a refund even though the explained they would.

23 października 2023
Opinia niezależna
Oceniono na 1 z 5

Bought a hummer hoverboard for my son…

Bought a hummer hoverboard for my son birthday outer box damaged inner box was damaged it looked like a return item would have liked a replacement from company but only had 1 email from them asking to take pictures of box not had anything back from them will not recommend this company. Always check reviews on company's now Mr Rawson

28 września 2023
Opinia niezależna
Oceniono na 1 z 5

Numerous Issues

No response to voicemail messages, emails, only Facebook chat that went round in circles with them paying no attention to what was being said.
Was very confused to hear this morning that Hoverboardpro is a different company from Hoverboard-pro (with a hyphen). I accidentally phoned the other company (at least someone answered) and it came to light that I was phoning the wrong one. It was very confusing. They told me the latter has a legal case against the former for stealing their name. Not sure of the truth of it all but do your research before buying.
The hoverboard I bought went completely out of control and injured my foot. Luckily my grandson wasn’t injured but it was a close thing. Only purchased in May this year. Just trying to get a resolution but this company is being really awkward. Take you round and round in circles and paid no attention to what was being said in a Facebook chat. Never again. I know I’m not the only one with issues but since I paid with PayPal I might have protection against this company. Will be interesting to see if they respond to my emails. Not sure if they even monitor the only account I could find. It really isn’t good and takes up so much time.

18 sierpnia 2023
Opinia niezależna
Oceniono na 1 z 5

Whatever you do DO NOT buy from this…

Whatever you do DO NOT buy from this company they are scammers the scooter I bought was not as advertised on the box it wasn't even a British version the REAL!!! Hoverboard-pro has a hyphen as show in this message I also called the REAL!!! company and straight away they confirmed this company isn't legit please avoid these scam artists

10 sierpnia 2023
Opinia niezależna
Oceniono na 3 z 5

Ok hoverboard but wouldn’t order from…

Ok hoverboard but wouldn’t order from this company again promised delivery made me pay £7 extra then said they sent out for Saturday delivery when they didn’t. Then ignored my messages after that. So ruined the birthday present.

14 czerwca 2023
Oceniono na 1 z 5

Shocking company

Shocking company. Stay clear and do not order.
I never received my order asked for a refund as they kept saying would be delivered next day never was. Lie after lie saying they contacted the delivery company but yet when I reached out to them they had herd nothing from hoverboardpro. Absolutely shocking still waiting for my money back now after over 2 weeks. This is not how a company should treat a customer especially when I was patient at first considering my son never got to open this on his birthday but after them constantly lieing and still not having it sorted is a joke. Still am currently waiting which I think personally is appalling.

15 maja 2023
Oceniono na 1 z 5

the worst customer service ever

the worst customer service ever - i have tried on several occasions to return the batter as it was not the correct one - managed to speak to someone once and get an email address - sent an email no reply and cant get through on the phone. i have a very unhappy 8 year old!

24 kwietnia 2023
Oceniono na 1 z 5

Do not buy from this company

Do not buy from this company. Hoverboard stopped working, they said they were going to provide details of how to return under warranty and they are just ignoring messages. Will be taking them to small claims court next.

11 maja 2023
Opinia niezależna

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej