I recently bought a thobe from House of Thobes, perfect 👌 The fabric feels lovely, the stitching is neat, and the fit is comfortable and smart. Excellent quality and great customer service. I’ll def... Zobacz więcej
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Really pleased with my order. The fit was spot on, the pricing was excellent and everything arrived on time, as promised. A wonderful experience from start to finish. I’d happily order again and would... Zobacz więcej
I was curious about purchasing a thobe but I had no idea where to start so I contacted house of thobes and they helped me get the correct size and helped me pick out the thobe I would want. Custo... Zobacz więcej
Poor customer service. The company policy stinks. I wanted to exchange an item for a different size, it was purchased on sale. I was informed that I could exchange the item for a smaller size but woul... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Sklep odzieżowy
- również w kategorii:
- Perfumeria
- Sklep z dewocjonaliami
- Sklep z odzieżą damską
- Sklep z odzieżą dla młodzieży
- Sklep z odzieżą dziecięcą
Napisane przez firmę
House of Thobes was established with the vision of providing Islamic Clothing which resembles comfort, quality and affordability. A very small business that is continuously growing and excelling in providing quality and affordable products to customers both in the UK and Internationally! We are popular for our Men's and Children's Thobes and so we stock a wide range of thobes in various styles such as Omani, Emirati, Moroccan and Collar Thobes. We also have a variety of quality Open and Closed Abayas for Women at affordable prices! And if it's not clothing you are after, we also sell Fragrances, Prayer Mats, Tasbihs and so much more! Why not check out our website for all our latest products! And don't just take our word it, check out the amazing reviews of our customers! Thank you for supporting us!
Dane kontaktowe
Zjednoczone Królestwo
- houseofthobes.co.uk
4,4
Doskonała
206 recenzji
Zaprasza klientów do wystawiania recenzji
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Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
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Inni użytkownicy przeglądali również
Excellent condition of all thobes
Excellent condition of all thobes, high quality material, great fit.
Would recommend to everyone.
insha'Allah will be a regular customer.
22 czerwca 2023
Opinia niezależna
Odpowiedź od House of Thobes
Thank you so much for your positive review! We are really pleased to hear you liked the thobes. We look forward to serving you again in the future!
Amazing great service
26 czerwca 2023
A good quality product at a fair price
A good quality product at a fair price. Excellent delivery service. A big 👍 from me.thank you.
23 czerwca 2023
Odpowiedź od House of Thobes
Hi Michael, thank you so much for your positive review. We are really pleased to hear you liked your order as well as our service. We hope to serve you again in the future!
The clothing came dirty with food…
The clothing came dirty with food stains, had to wash it. Furthermore, the stitches on the right arm cuff was partially undone.
25 czerwca 2023
Odpowiedź od House of Thobes
Hi, we are very disappointed to see you have left a negative review. We do advertise that some thobes may have manufacturing stains which can easily be washed off. We also advise customers to notify us of any issues or defects within 7 days but we have not received any emails from you regarding any issues. If you could please email us at info@houseofthobes.co.uk with pictures of the defects, we hope to provide a resolution. Thank you.
Odpowiedź od House of Thobes
Hi Daniel, thank you so much for your positive review. We are really pleased to hear that you liked the quality of your order. We hope to serve you again in the future!
It’s Wonderfull
5 czerwca 2023
Odpowiedź od House of Thobes
Hi Abdelrahman, thank you so much for your 5 star review. We hope to serve you again in the future!
I love the quality,speedy delivery and…
I love the quality,speedy delivery and the unique colours of the thobes. My husband and son loved them.
Am buying again for my other sons.
11 czerwca 2023
Odpowiedź od House of Thobes
Hi Dilshad, thank you so much for your 5 star review. We are really pleased to hear you liked your order as well as our service. We look forward to serving you again!
5 star
I have used House of Thobes multiple times and am always satisfied. High quality thobes with good fit and nice designs. Rapid delivery
9 maja 2023
Odpowiedź od House of Thobes
Hi Tayyib, thank you so much for your positive review and for being a regular customer. We really appreciate your custom and hope to serve you again in the future!
Got the thobe in the right size very…
Got the thobe in the right size very elegant
20 maja 2023
Opinia niezależna
Odpowiedź od House of Thobes
Thank you so much for your positive review. We are really pleased to hear you liked your order. We hope to serve you again in the future!
Odpowiedź od House of Thobes
Thank you so much for your 5 star review. We are really pleased to hear you liked your order as well as our service. We hope to serve you again in the future!
Great product good quality
26 kwietnia 2023
Odpowiedź od House of Thobes
Hi Sharaz, thank you so much for your positive review. We are really pleased to hear you liked your order. We hope to serve you again in the future!
I ordered 4 Thobes in Ramadan
I ordered 4 Thobes in Ramadan. The experience and service was amazing. I highly recommend from buying from here. The Thobes are stunning and quality ones.
Will definitely buy again In shaa Allah. May Allah put barakat in ur business ameen 💚
23 kwietnia 2023
Opinia niezależna
Odpowiedź od House of Thobes
Hi Ikrah thank you so much for your review and duas. We are really pleased to hear you liked your order as well as our service. We hope to serve you again in the future!
Just ordered a thobe for eid and…
Just ordered a thobe for eid and arrived on time and it’s the thobe that I really like, colour and everything is spot on. Will order again. Absolutely fascinated with it. Make sure you cope your thobes from here. TY to #houseofthobes 🙏
22 kwietnia 2023
Opinia niezależna
Odpowiedź od House of Thobes
Thank you for your 5 star review! We look forward to serving you again!
Great service and Quality
Really good quality thobe received and great service arrived on time for Eid
22 kwietnia 2023
Opinia niezależna
Odpowiedź od House of Thobes
Thank you for your 5 strar review. Really pleased to hear you liked your order and the service!
Bought numerous thobes from these guys
Bought numerous thobes from these guys, very comfy and easy fit. Have bought 2 thobes from these guys. Have recommended to all family and friends. Will order again soon.
20 kwietnia 2023
Opinia niezależna
Odpowiedź od House of Thobes
Thank you Nazim for your positive review and for recommending us to your family and friends. It is greatly appreciated!
Odpowiedź od House of Thobes
Thank you for your positive review!
Order #10496
I received a dress I didn't like and returned it with no confirmation or notification of this. Following this, I emailed to chase up my refund and was advised there was a strong odour on the dress - It was an open abaya which I tried on for less than a few minutes and didn't like the fit of it so decided against keeping it soon after. There's absolutely no way there could have been any odour or scent on the dress - this is just a ploy to get more money and refuse a refund. I checked consumer rights and I was well within my rights to return this too.
They then refused to send the abaya back without EXTRA fees, after I had already paid out of my own pocket for the return. They then threatened to keep the dress, if the funds weren't transferred from the delivery by the next day? What sort of crookery is this?
I decided against paying more than I had already paid for a dress I didn't want and had paid for, and extra delivery costs TWICE already at this point. So ultimately I lost all this money for nothing. Is this how a muslim business operates? Are they happy to eat from money that is haram?
This is very bad business practice and terrible customer service - I hope their service improves.
25 kwietnia 2022
Opinia niezależna
Odpowiedź od House of Thobes
Asalaamu alaykum. Your review has no name and no order number so we are unable to investigate your order. Like many businesses we do have a policy that all items must be returned in its original condition without any smells or marks. As a muslim business we believe we are accountable for every penny that we earn and have always processed refunds as long as they are returned in line with our policy. If you believe you was wrongly refused a refund, you can get in touch with us with your order details. Unfortunately If you cannot provide that information, we will be flagging this review.
Odpowiedź od House of Thobes
Thank you so much for your review! We are pleased to hear the thobe reached you safely in Spain and that you liked it! We hope to see you shop with us again in the future in shaa Allah!
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