Hot Tub Liverpool Recenzje 

172
•
Wynik TrustScore: 5 na 5

4,9

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Mike came out to look at our faulty tub and diagnosed a failed pump. We were given a very reasonable quote to replace the pump , the price was to supply and fit, so we knew exactly what the cost woul... Zobacz więcej

Oceniono na 5 z 5

Had our hot tub recently installed. Excellent customer service from Claire, Dan, and Mike. Nothing too much trouble. Reliant, efficient service from start to finish. Courteous and knowledgeable. Full... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Mike & mate “sorry, can’t remember your name🙄” recently relocated our hot tub to the next door property! Although it wasn’t one of their biggest relocation jobs, it was apparently one of the heavie... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Don't usually leave reviews but we've been so pleased with the purchase of our hot tub from Liverpool Hot Tubs that we thought we share a quick review. From the initial contact, pricing, sales support... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep z wannami z hydromasażem

Napisane przez firmę

Hot Tub Liverpool is a leading supplier of hot tubs and swim spas covering Merseyside, Cheshire, and North Wales. With over 17 years in the wellness industry, you can rest assured that Hot Tub Liverpool not only provides premium quality hot tubs but also exceptional after-service. We are extremly proud to be a Jacuzzi partner who not only created the hot tub but also produce some of the best quality Jacuzzis in the world. Come and see us at our Liverpool city centre showroom and start your hot tub journey today!


Dane kontaktowe

4,9

Doskonała

Wynik TrustScore: 5 na 5

172 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,9

Wszystkie recenzje

(172)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 15

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Oceniono na 5 z 5

Very Helpful

Mike and the team go above and beyond to help. Would recommend to anyone with a hot tub

19 września 2026
Opinia niezależna
Oceniono na 5 z 5

Mike came out to look at our faulty tub…

Mike came out to look at our faulty tub and diagnosed a failed pump. We were given a very reasonable quote to replace the pump , the price was to supply and fit, so we knew exactly what the cost would be.
Mike fitted the new pump and it’s running smoothly,and so quiet ! Can’t fault the friendly and professional service, really happy with our experience of Hot Tub Liverpool.

17 września 2026
Opinia niezależna
Oceniono na 5 z 5

Jacuzzi move

Jacuzzi move. Well organised with great communication.
With a crane involved in the removal, to delivering to the destination, their experience was clear to see.
No fuss, just delivered the job.
Brilliant

15 września 2026
Opinia niezależna
Oceniono na 5 z 5

Setting the standard

Hot Tub Liverpool provided an exceptional experience from start to finish. Communication was consistently excellent throughout the entire process.

I am a firm believer that you can truly judge the quality of a company and its staff how they handle situations when things go wrong. Unfortunately a wire was damaged in transit. However, this is precisely where Hot Tub Liverpool stood out, demonstrating true professionalism and an immense value for their customers. Their communication and the urgency they showed in rectifying the the issue was outstanding.

I would 100% recommend them to anyone and will be using their services again in the future.

🌟 🌟 🌟 🌟 🌟

28 sierpnia 2026
Opinia niezależna
Oceniono na 5 z 5

AMAZING 🤩

Dan&Mark were great. Quick and easy installation explained everything so clear. Friendly and professional from start to finish. So if your looking for great price and amazing service, these are the guys to call.

5 sierpnia 2026
Opinia niezależna
Oceniono na 5 z 5

From our initial showroom purchase to…

From our initial showroom purchase to delivery and installation the service from these guys is faultless. The quality is great and the prices very competitive. We love our new hot tub and suspect the kids and grandkids will too! Thank you.

2 lipca 2026
Opinia niezależna
Oceniono na 5 z 5

Emergency Repairs

Had an emergency where a control valve failed and I couldn't use the tub. Mike from Hot Tub Liverpool came out and repaired it straight away and got me up and running again. Great fast response and Mike was so helpful and professional. Great communication with the team at the showroom also. If you have a need to get your tub serviced or repaired I couldnt recommend these guys any higher. Thank you. 5 stars

7 maja 2026
Opinia niezależna
Oceniono na 5 z 5

Fantastic customer service and knowledge

Initially experienced excellent communication and information from Claire via What's App - with clear email follow up.

Mike arrived promptly to carry out the service of my 5 year old hot tub. So friendly, informative and a pleasure to have on site. Hot tub is gleaming and running better than ever. Managed to fix a couple of leaking seals and advised of all maintenance carried out.

A definite 5🌟+ from me - thank you both for such a positive experience.

9 marca 2026
Opinia niezależna
Oceniono na 5 z 5

Hot tub

Mike, Dan and Claire - outstanding from the onset of planning, selection, advice on landscapers, delivery, installation, set-up, training on how to use and overall service - cannot recommend these people more highly

13 grudnia 2025
Opinia niezależna
Logo Hot Tub Liverpool

Odpowiedź od Hot Tub Liverpool

Thanks for your great review, Alan.

Oceniono na 5 z 5

Great Service

Mike, Claire and Dan provided excellent service throughout and went out of their way to resolve a few teething problems.

11 grudnia 2025
Opinia niezależna
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Odpowiedź od Hot Tub Liverpool

Thanks for your great review, Martin.

Oceniono na 5 z 5

Outstanding Service From Start to…

Outstanding Service From Start to Finish!

From start to finish, the service from Jacuzzi Hot Tub Liverpool was absolutely amazing. Mike, in particular, was fantastic — he gave me a clear and concise price and timeline, and truly went above and beyond to fit me into his busy schedule.

The Mike and Dan even removed my gate and did everything necessary to get the hot tub out, and incredibly, they didn’t charge me anything extra for all that additional work. Their communication throughout was excellent, the price was very fair, and the level of professionalism was second to none.

They are genuinely such nice people and such a great company to deal with. I would highly recommend them to anyone. A brilliant experience all round!

4 grudnia 2025
Opinia niezależna
Logo Hot Tub Liverpool

Odpowiedź od Hot Tub Liverpool

Thanks for your great review, Paul.

Oceniono na 5 z 5

If you are looking to buy a hot tub

If you are looking to buy a hot tub, these people are amazing, we were spoilt for choice.
Clare was so lovely and patient, Mike and Dan arrived nice and early and Dan explained all the details, no rushing. Just a great experience all round, thankyou all. X

4 grudnia 2025
Opinia niezależna
Logo Hot Tub Liverpool

Odpowiedź od Hot Tub Liverpool

Thanks for your great review, Jeanette.

Oceniono na 5 z 5

Great, prompt service, couldn't be happier

Mike came out within the week and got our swimspa back in full working order in no time! We're so grateful because of a planned family gathering this coming weekend. Fantastic prompt and professional service definitely deserving 5 stars!

16 października 2025
Opinia niezależna
Logo Hot Tub Liverpool

Odpowiedź od Hot Tub Liverpool

Thanks for your great review, Sandie.

Oceniono na 5 z 5

Outstanding and professional.

From calling in to their sales office to getting the tub lifted over our roof and then fitted, the team at this company were outstanding. Their professionalism, expertise and knowledge about all things hot tubs is just incredible. I am one thoroughly satisfied customer and so is my family. Happy days.

8 sierpnia 2025
Opinia niezależna
Logo Hot Tub Liverpool

Odpowiedź od Hot Tub Liverpool

Thanks for your great review, Kevin.

Oceniono na 5 z 5

Hot Tub Liverpool are a very professional company

We have been looking for a Hot Tub for a while and navigated our way through the plethora of available tubs. We fine tuned the important things to have and set about finding what we wanted from the plethora of available traders. We live in Cheshire and many of the companies were a long way from our home and didn't necessarily have what we wanted in their show room - or, didn't have a showroom at all. We found Hot Tub Liverpool online and sent a quick email to check the model we wanted was on display. Once we knew it was, we went to view it and reserved it by paying a deposit. The balance being due on the day of delivery.

We'd had a prompt and efficient exchange of emails with Claire so we felt we were dealing with a reputable company for the outset. We met Claire at the showroom and she was able to either answer all our questions herself or double check with Mike. We really appreciated this double checking as it reinforced that we were dealing with a quality company. We paid our deposit, agreed a delivery and installation date and went home to wait...

On the day of delivery Mike and Dan arrived early in the day to set up the hot tub. We had previously sent a video and photos of the location and electrics so all went smoothly. Within no time at all, the tub was commissioned and filled. Mike & Dan explained the chemical treatment and gave us confidence that we would soon get the hang of it.

The tub has been installed for four days now and we absolutely LOVE IT!!! I've used it daily and I wish I had bought one many years ago. I am amazed at how quiet it is. Even when it's running in use it is still very quiet and the rest of the time it is still very quiet. It has the R10 insulation which must help with noise as well as retaining heat.

Hot Tub Liverpool are a very professional company in my opinion. If they don't have the answer straight away they check. There was no 'hard sell' - which to be fair, the hot tubs are such good quality that they really sell themselves. If you have done your research, have a good idea of what you want and the prices and availability of other suppliers then you will know that this is a good company from the first contact.

Claire, Mike and Dan work hard as a great team and we really enjoyed the whole experience from start to finish. We also know that if we have any questions that they will do their best to help us.

15 września 2025
Opinia niezależna
Logo Hot Tub Liverpool

Odpowiedź od Hot Tub Liverpool

Thanks for your great review, Susan.

Oceniono na 5 z 5

Hot Tub Liverpool Brilliant.

Brilliant service, nothing too much trouble. When spending this kind of money, you need the confidence of the company you are dealing with, and Mike, Dan and Claire have given 110%.
Highly recommend them.

23 sierpnia 2025
Opinia niezależna
Logo Hot Tub Liverpool

Odpowiedź od Hot Tub Liverpool

Thanks for your great review, Maurice.

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