I recommend flames/hotprice without reservation. My order was quite complicated, through no fault of theirs, but they dealt with re-orders and returns with patience, alacrity and good humour. Their... Zobacz więcej
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Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
I recommend flames/hotprice without reservation. My order was quite complicated, through no fault of theirs, but they dealt with re-orders and returns with patience, alacrity and good humour. Their... Zobacz więcej
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I'm more than pleased with my purchase of a black Burley Cottesmore Fire Basket. I'd looked everywhere for this style of electric fire and no luck until I found HotPrice via "Handyman" shop's Glen,... Zobacz więcej
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Very unhelpful customer service team when I made an enquiry to see if a fire could be delivered to an alternative address. Simply no, no, no even when I offered up an alternative workaround.... Zobacz więcej
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Thank You All At The Heat Depot! Our experience buying our Flametec Alto Electric Stove from you was a real pleasure We visited a few showrooms prior to yourselves and nobody came close on you... Zobacz więcej
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The HotPrice team has benefited with over thirty years combined experience in all aspects of the fireplace industry including sales, manufacturing and installation. This website was established in 2006 and has evolved into one of the UK's leading online companies selling top brand fires, fireplaces and stoves at discounted prices. Our expertise and strong relationships with fires and fireplace manufacturers allows us to provide top quality products at unbelievably low prices whilst giving the customer the level of service exceeding what they would expect from a high street store. Our Mission: To offer a level of customer service that is unsurpassed in the online shopping community To offer the UK's widest selection of leading brand fires & fireplaces available online To offer customers a real alternative to shopping on the high street without compromising on quality and service To offer customers huge savings off typical high street prices To offer a web site with informative product descriptions and clear, quality images for each product To offer honest, friendly and impartial advice Last but not least, we really value your custom. We work on a very simple business principle, if we can deliver products and services that totally delight you then you’ll tell other people about us and you’ll probably come and buy from us again.
Harpoon House, Sharp Street, Middleton, M24 1AD, Manchester, Zjednoczone Królestwo
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Orderd a fire in the beginning of may ???
After numerous phone calls to say .......its on it's way someone contacted me to say it will be delivered today with no Aproximate time (8am -6pm)
I have just got back to work and had to take the day off and surprise,surprise it did not arrive I am absolutely furious !!!!
Another wasted phone call tomorrow morning then ??
Fire advertised as in stock on a 1-3 day delivery paid £449 to then be told 7-14 days contacted after 8 days for update to be told over 6 weeks wait from original purchase date!
Shocking
From going into the showroom where Kirsty and Ben were very helpful ,not pushy at all, very informative and polite, choosing our install and date of install the process was seamless. On day of install the installers were again polite , friendly courteous and professional. Very happy with the work carried out and the end result.
Excellent service from start to finish.
Fantastic customer service.
Extremely quick delivery.
Very nice product.
Would give more stars if I could, 100% Recommend.
EXCELLENT SERVICE FROM SALES THRU TO INSTALATION,
INSTALATION ENGINEERS WERE FREINDLY ,POLITE AND OBLIGING
SUPERB JOB ,WELL DONE ,HIGHLY RECOMENDED.
THANKS ALAN
Great service and prices. I've had three fires from hotprice and am always delighted with their service and professionalism.
I had not heard of Hotprice till I started to look for a new electric fire but no worries a phone call a bit of advice our new fire up and running with no problems whatsoever
efficient, very helpful, explained my concerns well, a great doc
Very prompt delivery. I had to return product due to our measurement error. Hotprice were very helpful in facilitating this.
Great service from placing my order to delivery. I would definitely recommend this company.
Fire turned up in good time and with all items included. It’s also working well.
However, it wasn’t clear in the product description that the Art Deco front panel had to be removed whenever fire is in use revealing a plain old electric box: it looked like a grill with holes on photos but is actually a solid piece.
Very helpful and purchase arrived on time

Odpowiedź od HotPrice.co.uk
Fantastic service brilliant price and will recommend.

Odpowiedź od HotPrice.co.uk
Your service and product were fantastic, having the switches at the side of the fire instead of under the canopy is brilliant for somebody who is not so good on their feet. After I placed the order with you I found another company who were £20.00 cheaper than you, but Im still very pleased.
Regards
Roy

Odpowiedź od HotPrice.co.uk
The fire arrived in very good time & now that it’s fitted I’m am delighted with it. Thank you

Odpowiedź od HotPrice.co.uk
Product was great and as advertised. It was difficult/not possible to set delivery address different from billing address, this is essential to me as I am a gas engineer purchasing on behalf of clients. Also DPD only informed me of the 1 hour delivery slot 4 hours before delivery, there was no prior notification, this is not unusual for DPD.
Fantastic service from ordering to delivery! What a great price too, highly recommend this company!

Odpowiedź od HotPrice.co.uk
Excellent showroom and the staff were excellent - we went with a chesneys salisbury and couldn't be more pleased!
Mike
Ormskirk

Odpowiedź od HotPrice.co.uk
The staff could not have been anymore helpful with the advice they gave me about my purchase, very friendly with my interest at heart.
Would buy from them again without any hesitation.
Michael Brown
Seaham

Odpowiedź od HotPrice.co.uk
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