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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

If you’re selling your home then you need Zoe! She was our absolute Queen throughout the whole process. In less than a week of the valuation we had photography done and the listing live. Leah took the... Zobacz więcej

Oceniono na 5 z 5

This was the second time I have used Jamie for the sale of my properties and on both occasions he has delivered excellent results while keeping that personal touch with excellent communications with... Zobacz więcej

Oceniono na 5 z 5

I used Rosie for both my sale and purchase, and she ensured the entire process ran smoothly from start to finish. Rosie was always available to take my calls and provided regular updates throughout,... Zobacz więcej

Oceniono na 5 z 5

The easiest 5 stars for Chris, who is a fantastic agent. He is an excellent communicator, who we trusted 100% through both our sale and purchase. He sold our house so quickly we could hardly believe i... Zobacz więcej

Informacje dotyczące firmy

  1. Pośrednik w obrocie nieruchomościami
  2. Agencja nieruchomości

Informacje przekazane przez różne źródła zewnętrzne

Hortons are a modern day estate agency - providing buyers and sellers with their own personal estate agent throughout the process of moving home.


Dane kontaktowe

5,0

Doskonała

Wynik TrustScore: 5 na 5

830 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

5,0

Wszystkie recenzje

(830)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 40

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Viewing Experience

Asked to view a property that Hortons were letting. We were very keen on the property and asked for the earliest viewing time possible.

We were given 11.30am the next day but the estate agent said ‘actually can you do 3.30pm as I won’t make it in time to the property’ in which we agreed.

To then receive a phone call at 11.45am on the day of the viewing (after arranging to take time out of work) to say the property was no longer available.

This has left us feeling very frustrated. The letting department clearly can not keep to ‘time keeping’

20 czerwca 2023
Opinia niezależna
Oceniono na 5 z 5

Fantastic service provided by Angela at Horton's

Fantastic service provided by Angela at Horton's. Very professional and knowledgeable and very accessible to speak to or email. Right from the start she got the marketing of our house right, she understood it meant a lot to us. She kept us informed of all feedback and developments. And she was always on hand to give advice when we asked for it.
She has a lovely calm and reassuring approach to her clients. We would recommend Hortons to others who are putting their house up for sale. Rob and Julie.

14 czerwca 2023
Opinia niezależna
Oceniono na 5 z 5

An exceptional estate agent!

We recently had the pleasure of working with Nicole from Hortons to sell our previous and new property.

Nicole demonstrated an excellent understanding of the real estate market and had an impressive knowledge of the local area. She provided invaluable guidance and insights, allowing us to make informed decisions throughout the entire selling/buying journey.

Her exceptional communication skills and commitment kept us informed every step of the way. She promptly answered all our questions, provided regular updates throughout the entire process. We always felt supported and well-informed, which made the entire buying/ selling experience less stressful.

Her professionalism, combined with her friendly demeanour, made her a well trusted estate agent and we truly recommend Nicole.

From start to finish, Nicole went above and beyond to ensure a smooth and successful selling/buying process, and we would undoubtedly seek her services again in the future.

15 czerwca 2023
Opinia niezależna
Oceniono na 5 z 5

Fantastic service

Rachel was the estate agent for the house we were purchasing & was absolutely fantastic. Consistent communication, hhe helped with anything we needed, was very friendly and supportive.

7 czerwca 2023
Opinia niezależna
Oceniono na 5 z 5

The personal touch

The personal touch!
Had house on the market with a national company- little communication from them, and unsuccessful.
Then marketed by Nicole Beale (Hortons) who was personable, proactive and contactable 7 days a week. She kept me advised every step of the way, very reassuring. Finally, she chased each conveyancer in the team to completion. Would highly recommend her!

15 czerwca 2023
Opinia niezależna
Oceniono na 5 z 5

Nicole was fabulous!

Nicole Beales was the estate agent during the purchase of our first home. She kept us well informed, made us feel comfortable and overall made the buying process feel somewhat easy!

We can’t recommend her enough and will definitely use her services in the future if we come to sell our home.

15 czerwca 2023
Opinia niezależna
Oceniono na 5 z 5

Rachel helpful

Rachel. Was really understanding of the reason we were selling. She was supportive all the way along and was always at the end of the phone.

She continued to chase people in the chain to ensure our sale and purchase conpletef

24 maja 2023
Opinia niezależna
Oceniono na 5 z 5

Incredibly supportive - Thank you, James

As first time buyers, we recieved incredible support from James. Having been on many, many viewings with other agents before finding our house, we can say with certainty that James was the best we encountered. He was helpful and informative during the viewing and was the only agent to actually give us any degree of privacy to discuss the property during our visit. James handled our viewing fantastically and gave us the space to envision our new home when we had been close to giving up.

James was also incredibly supportive throughout the process. He had excellent, regular communication with us.

What's more, James was also very accommodating when we wanted to collect the keys, meeting us at the property and giving us another chance to ask any questions. He even gifted us a bottle of fizz to celebrate! 🍾

Thank you for all your help!

10 maja 2023
Opinia niezależna
Oceniono na 5 z 5

From the first viewing we liked…

From the first viewing we liked Gianfranco very much. He is an open and honest person to deal with. It was so refreshing to find that in an estate agent ! We always knew exactly where we were with our purchase, and Gianfranco kept both us and the vendors up to date at all times. Lovely guy! We would most definitely recommend Gianfranco!

16 maja 2023
Opinia niezależna
Oceniono na 5 z 5

10/10 Service

James and team at Horton’s made the sale of our house a very smooth process with excellent communication throughout and upmost professionalism. The photography that James does is outstanding and shows off every aspect and detail of your home that you would like to promote. Would definitely recommend James and his team for anyone looking to sell or buy their next home.

16 maja 2023
Opinia niezależna
Oceniono na 1 z 5

Don’t use ! Stay clear

Ended up doing viewings myself and this company reduce house prices to force sales. Dodgy as anything. Going to report them.

31 grudnia 2022
Opinia niezależna
Logo Hortons

Odpowiedź od Hortons

Hi Saira, thank you for your review. I am struggling to find a listing with your name as a vendor, would you be able to email me on adam@hortons.co with further details so I can investigate?

On the point of price reductions, it's import to note that no price reductions are ever made without our clients approval. Sometimes an adjustment of the marketing price is a change in strategy is essential in order to achieve a successful sale. In the UK, roughly 35% of all sales that take place happen following a change in the initial asking price.

Thanks
Adam Horton, Director

Oceniono na 5 z 5

Great experience with Horton's

Our experience with Horton's, and Zoe in particular, has been refreshingly smooth sailing! Zoe has been incredible from start to finish. Zoe is a great communicator, keeping us updated throughout and chasing solicitors and other parties promptly. We really appreciated Zoe's honesty and how reassuring she was throughout the process and we can't thank her enough!

27 kwietnia 2023
Opinia niezależna
Oceniono na 5 z 5

Experienced and friendly support

Mark was great throughout the process even with all the market uncertainty and gave great advice that helped us get the best offer for our property. Would recommend!

26 kwietnia 2023
Opinia niezależna
Oceniono na 5 z 5

Many thanks Hortons for the excellent…

Many thanks Hortons for the excellent service. Mark Taylor was amazing through out the process. Mark was very patient with us, providing excellent guidance and going over and above to ensure we got the best deal possible. I highly recommend Mark if you are thinking of selling your property.

25 kwietnia 2023
Opinia niezależna
Oceniono na 5 z 5

Zoe from Hortons 5 star + service .

Do not use anybody else! The service from Zoe has been absolutely fantastic we cannot recommend her enough, she went above and beyond what any of the solicitors had done . Communication was great and she is very professional and very reassuring. We had a nightmare exchange and completion but Zoe pushed every step of the way to ensure it went ahead. Thanks again Zoe you were amazing .

21 kwietnia 2023
Opinia niezależna
Oceniono na 5 z 5

Excellent Service

Tom led our house sale and was very professional .Communication was excellent at all stages of the process. The photos taken to market the house were great and Toms excellent knowledge of the market ensured we had many viewings and offers above the asking price.We would definately recommend Hortons and their dedicated team of agents.

21 kwietnia 2023
Opinia niezależna
Oceniono na 5 z 5

Excellent service from Gianfranco at Hortons

Absolutely brilliant service from Franco since day 1, he is very efficient and amazing at his job. He provided us with regular updates and made the process stress free. The best estate agent who always went above and beyond. We are very thankful to have met him and we can't recommend him enough. Thank you Franco! wishing you all the best for the future 😀
S.K

24 kwietnia 2023
Opinia niezależna
Oceniono na 5 z 5

When it came to finding an estate agent…

When it came to finding an estate agent to sell our house I had no doubt who it would be… you need someone who is extremely knowledgeable of your local area, approachable and who knows the market inside and out…. Gianfranco /Hortons is your guy! He sold our house within 2 weeks of it being on the market with offers over. Some say this is the hard part but oh no Gianfranco then had the constant questioning from a pregnant woman about the sale of the property. He dealt with all queries promptly and efficiently - I couldn’t fault him. An extremely positive experience, don’t bother looking anywhere else for an estate agent you’d be wasting your time and money! Cheers Hortons!

6 kwietnia 2023
Opinia niezależna

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