Hortology Recenzje 

1258
•
Wynik TrustScore: 4.5 na 5

4,6

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

My banana plant looks so happy in his new pot from Hortology (he needed some more space for his two pups to grow). The pot looks gorgeous and good quality. Delivery was good - lots of communication. D... Zobacz więcej

Oceniono na 5 z 5

I've bought two plants from Hortology already and both arrived well packaged, very quickly and in perfect health and condition. They look exactly like on the website and seem to be thriving. The use... Zobacz więcej

Oceniono na 5 z 5

Been looking for a particular style of vase and finally found it at HORTOLOGY. When I made an enquiry after purchase and they replied immediately with the information. Was impressed with the customer... Zobacz więcej

Oceniono na 5 z 5

I have placed 2 orders for 7 plants plus accessories. Their communication is very good, their range is extensive and I would recommend them. However they don't always have stock and sometimes they ma... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep
  2. również w kategorii:
  3. Dekoracje i architektura wnętrz
  4. Hurtowa szkółka roślin
  5. Sklep ogrodniczy
  6. Sklep z ceramiką
  7. Wystawa roślin

O Hortology

Napisane przez firmę

Inspirational houseplants, indoor plant pots & planters for lush living. Wellbeing style, delivered direct to your home or office. #hortology.

To see thousands of genuine reviews from verified Hortology customers click here to go to Reviews.io


Dane kontaktowe

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

1 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 66% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 24 godzin

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,6

Wszystkie recenzje

(1258)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 114

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Fantastic service

From start to finish they were so helpful and clearly wanted to provide the best product and experience possible. We had a hic-up with the delivery company but they were quick to respond and assist with resolving the issue. The recipient was delighted with the plant and pot I had purchased, it looked healthy and green and brightened his day.

24 lipca 2025
Opinia niezależna
Oceniono na 5 z 5

Really good quality products

Really good quality products, exactly as they describe it. The only thing that was not as expected was its size. They were a bit smaller than expected, like a couple of centimeters which made a difference in my case. Apart from that they are stunning!

22 lipca 2025
Opinia niezależna
Oceniono na 5 z 5

Outstanding company!

After moving to a more remote area my local b&q became my only source for plants, not the best quality and definitely lacking on variety I knew I needed to switch to buying online. I was cautious at first as had zero experience doing this and had to do my research and came across Hortology!

I can not recommend them highly enough, the website is very user friendly with lots of very accurate advice. The variety of plants is incredible, not only in types but also sizing and the prices are extremely reasonable and what you would expect buying direct in a plant store. The delivery service has been excellent, most of the time it's been DPD but also a smaller courier has been used and just as efficient. The packaging and condition on arrival is amazing and after a few hours acclimatising to its new environment every plant has thrived. Horty rewards is an added bonus and so far I've enjoyed free delivery and £10 off voucher. My latest order I purchased a plant pot for the first time and its stunning. I have nothing negative to say about Hortology and after discovering them only 3 months ago I'm on my soon to be fifth order already! Outstanding experience 👏

21 lipca 2025
Opinia niezależna
Oceniono na 5 z 5

Fantastic plants

This was my first purchase from Hortology and I was very impressed. The plants arrived very quickly and in secure packaging, so when I got them out they were in perfect condition. They were also much bigger than I expected, so good value for money. I will definitely buy from Hortology again.

15 lipca 2025
Opinia niezależna
Oceniono na 3 z 5

Loved the customer service, but

Loved the customer service, however none of the plants I've bought from Hortology seem to thrive the way my others do. This however may be user error. I'm still happy with the plants I got, they came delivered in a secure box, only 1 of the 3 plants had slightly spilled some soil.

24 stycznia 2025
Opinia niezależna
Oceniono na 3 z 5

Sad this time

As always, the delivery is super fast but this time, my plant was basically falling apart, all it's little leaves were coming off left and right, which is a shame.

27 czerwca 2025
Opinia niezależna
Logo Hortology

Odpowiedź od Hortology

Hi,

Thank you for your order and review.

We are so sorry to hear of your disappointment with the plant you have received.

Our Customer Service Team have now got in touch with you directly to resolve things with you!

Kind Regards

Your Hortology Team

Oceniono na 5 z 5

The selection of plants are varied and…

The selection of plants are varied and you are able to choose different levels of growth. I had chosen a spider plant as one of my orders and Hortology contacted me during their selection and sent pictures of the plant as it was not as full leafed as I had chose. I was given options on what I wanted to do. I cannot fault their excellent customer service and with a 2 day delivery what's not to like

5 czerwca 2025
Opinia niezależna
Oceniono na 4 z 5

WHAT A GREAT COMPANY

I was kept informed from beginning until my plants were delivered to my home. They are settling in well. Thank you for packing them.so safely and secure. Thanks Meg

6 czerwca 2025
Opinia niezależna
Oceniono na 5 z 5

Great job

I really appreciate that the company contacted me about problem with one of my item I have ordered and it was quickly resolved and I received my order shortly afterwards.

18 maja 2025
Opinia niezależna
Oceniono na 5 z 5

Thoughtful Gift and Outstanding Service

I ordered the Sansevieria Snake Plant as a 60th birthday gift and was really impressed by the service. I made an error with the pot size during checkout, but I was contacted promptly and guided through amending the order to ensure the plant and pot were a perfect fit. The adjustment was easy, and I made the additional payment without issue.

The gift arrived on time, well-packaged, and was delivered directly to the recipient. I was told the plant was full and healthy, and the pot was elegant and perfectly matched making the whole gift feel thoughtful and high end.

Thank you for helping me make this birthday extra special. Highly recommend!

29 maja 2025
Opinia niezależna

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