Hortology Recenzje 

1258
•
Wynik TrustScore: 4.5 na 5

4,6

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

My banana plant looks so happy in his new pot from Hortology (he needed some more space for his two pups to grow). The pot looks gorgeous and good quality. Delivery was good - lots of communication. D... Zobacz więcej

Oceniono na 5 z 5

I've bought two plants from Hortology already and both arrived well packaged, very quickly and in perfect health and condition. They look exactly like on the website and seem to be thriving. The use... Zobacz więcej

Oceniono na 5 z 5

Been looking for a particular style of vase and finally found it at HORTOLOGY. When I made an enquiry after purchase and they replied immediately with the information. Was impressed with the customer... Zobacz więcej

Oceniono na 5 z 5

I have placed 2 orders for 7 plants plus accessories. Their communication is very good, their range is extensive and I would recommend them. However they don't always have stock and sometimes they ma... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep
  2. również w kategorii:
  3. Dekoracje i architektura wnętrz
  4. Hurtowa szkółka roślin
  5. Sklep ogrodniczy
  6. Sklep z ceramiką
  7. Wystawa roślin

O Hortology

Napisane przez firmę

Inspirational houseplants, indoor plant pots & planters for lush living. Wellbeing style, delivered direct to your home or office. #hortology.

To see thousands of genuine reviews from verified Hortology customers click here to go to Reviews.io


Dane kontaktowe

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

1 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 66% z negatywnych recenzji

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4,6

Wszystkie recenzje

(1258)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 114

Napisz recenzję
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Oceniono na 5 z 5

Very satisfied

Great website - easy to navigate with lots of nice plants. Easy to order and expertly delivered. Plant sits in my living room as a beautiful centre piece. Very satisfied

20 października 2025
Opinia niezależna
Oceniono na 5 z 5

Excellent range of plant pots

Excellent range of plant pots, order arrived in multiple boxes and well packaged throughout. Pots look great. Website is very detailed, good to have the dimensions for the opening of the plant pot instead of just the overall external dimensions so you can find the ideal size.

28 września 2025
Opinia niezależna
Oceniono na 3 z 5

Dying Peperomia caperata, OK Watermelon Peperomia, nice plant pots!

The Peperomia caperata Rosso that was delivered to me on 29 Sep had some leaf shedding initially that I took to be normal behaviour after transport. The Watermelon Peperomia I ordered also had some visible damage to the leaves, but I understand Hortology has warnings about transport damage on the website and the plant seems to be doing OK now. However, the soil of the Peperomia caperata Rosso remained soggy for well over a week after delivery. Initially, I waited for it to dry out a bit. When I realised that leaves kept dropping off because their stems were getting mushy, I began to suspect root rot. When I took the plant out of the soil, I didn't see any roots – it was basically a few brown fibres that were falling apart. The plant still has some leaves left, but I don't have much hope for it. So beware of being potentially sold sick, overwatered plants! Overall score is for the whole delivery: I was happy with the various plant pots I also ordered – these are high quality – although it looks like I will have a spare one soon :(

29 września 2025
Opinia niezależna
Logo Hortology

Odpowiedź od Hortology

Hello,

Thank you for your order and review.

We’re so sorry to hear that you’ve been disappointed with the plants you received — that’s certainly not how we’d want your plants to arrive!

Our Customer Service team have reached out to you directly so we can make things right as quickly as possible.

Your Hortology Team

Oceniono na 2 z 5

Ordered in July

Ordered in July, eventually get everything in October. Multiple issues from diseases at the growers then a plant arriving damaged, a joke of a "discount" was offered to accept it which was declined. only to have another plant arrived damaged, in the end we accept the discount just to put an end to it!!

6 października 2025
Opinia niezależna
Logo Hortology

Odpowiedź od Hortology

Thank you for your order and review.
We are very sorry to hear of your disappointment with the delays for parts of your order and sincerely apologise that it took longer than expected to arrive. Once your order was placed, we ordered your special-order plants directly from our growers. As soon as we were informed of a slight delay with a couple of the items, we contacted you right away and agreed to send the available items first, while you kindly agreed to wait for the remaining plants.
We work exclusively with growers who maintain the highest standards. When they were alerted to a potential outbreak of Meloidogyne enterolobii across Europe, they made the precautionary decision to suspend all plant deliveries while independent laboratory testing was carried out — a decision we fully supported to protect our Phyto security in the UK. Once our growers received the complete all-clear from their lab tests, imports resumed, including the remaining plants for your order. We informed you of the situation in regards to this to check how you wished to proceed, and we kept your order open throughout this process as per your request.
Before dispatch of the final three plants, our team noticed that a couple, while still healthy, were not quite up to our usual quality standards. To avoid any disappointment upon receipt, we contacted you and agreed to replace one of the affected plants, which unfortunately incurred an additional two-week lead time, and provided a discount on another plant which needed a little boost of humidity.
We greatly appreciate your patience throughout this process and apologise for any disappointment or inconvenience the delay may have caused.
Your Hortology Team.

Oceniono na 5 z 5

Beautiful pot

Beautiful pot, the online sizing info was very helpful and enabled me to choose the perfect pot. Flawless service.

4 września 2025
Opinia niezależna
Oceniono na 5 z 5

Fantastic company with lovely products…

Fantastic company with lovely products and great customer service.
I purchased 3 indoor plant plots from this company all of which are lovely. However, upon the 3 items being picked ready for dispatch, they noticed a very minor flaw in the finish on one of my chosen pots, so they emailed me showing clearly the flaw using 3 images and gave me the option to either remove this item from the order, choose another different pot or offered me a 15% partial refund. I thought this was amazing customer service as most companies would have simply sent the flawed item in the hope nothing would be said.
The pots all arrived extremely well packaged and are beautiful.
I can highly recommend this company and will certainly be a repeat customer myself 🪴💚

19 września 2025
Opinia niezależna
Oceniono na 5 z 5

Ordered 3 plants

Ordered 3 plants, communication was good, delivery timely and the quality of the plants is outstanding. Really good value.

15 września 2025
Opinia niezależna
Oceniono na 5 z 5

Excellent quality and price

Excellent quality and price. Easy to use website. Placed an order on the Monday afternoon and it arrived on the Wednesday morning, securely packed and in perfect condition. Love my Oslo olive plant pot and is exactly as seen on the website. Would definitely recommend and order from them again.

18 września 2025
Opinia niezależna
Oceniono na 5 z 5

You looked after the plant beautifully .

You looked after the plant. You delivered the plant in a way that would cause it as least distress as possible. Looks happy . there is one brown spot on one of the leaves. I don’t know if that will get better ?worse ?or just disappear? or extend to the whole plant?but that remains to be seen.It may be a little bit soon to give you completely accurate review ; except to say that I really appreciated that you took care to send and deliver the plant beautifully.

16 września 2025
Opinia niezależna

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