Asked for a custom made cardigan due to being 6ft , I was reassured that the style I had chosen would accommodate me. And it certainly did !! Arrived beautifully packaged and it was even more beauti... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
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Worth the wait for. Absolutely gorgeous Bruna colossal knit cardi.It will compliment my entire wardrobe. So thrilled. Hope Macaulay kept me informed throughout the wait via email. The knit was pac... Zobacz więcej
Reakcja na opinię
The item was a special gift for my granddaughters graduation. It arrived within the time given and was as expected, amazing. A very overwhelming gift well received. Thank you for making my granddaught... Zobacz więcej
Reakcja na opinię
I was disappointed at the packaging it came in after seeing the videos in a lovely box mine was in a cheap looked like used cardboard box with brown tape all around. The label was quite blurry with ca... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
At Hope Macaulay, we blend innovation with tradition to create feel-good knitwear that is handcrafted and mindfully made. We proudly celebrate local craftsmanship in our home of Northern Ireland. Hope Macaulay is a family-run, woman-owned contemporary luxury fashion brand, founded by textiles designer Hope Macaulay on the beautiful North Coast of Northern Ireland. Just two years after graduating, Hope Macaulay emerged in 2020 as an inspiring, slow fashion, global brand, hailed by the fashion world as dopamine dressing. What began as Hope knitting alone in her bedroom has expanded into a team of 20 skilled knitters working from home across Northern Ireland, helping keep the traditional cottage industry alive. Hope is best known for her creation of the signature statement piece, the Colossal Knit Cardigan. Unable to find pieces to make from other’s knitting patterns, she developed her own method, just by using her hands. By mastering a unique knitting technique that uses no needles, Hope has trained her knitters to create her designs, her favourites made from sustainably sourced materials like luxury merino wool. Hope’s energetic and surreal designs have been featured in major fashion publications, such as Vogue, GQ, Sports Illustrated, Vanity Fair, and the New York Times, and have adorned celebrities including Gigi Hadid, Naomi Osaka, Jennifer Hudson, Black Pink’s Lisa and Rosalía. Her influence and dedication to mindful, local craftsmanship has also earned her a spot on the prestigious Forbes 30 Under 30 list. Despite the rapid growth and international acclaim, Hope remains dedicated to her roots in Northern Ireland. She continues to support local women by providing them with meaningful work and maintaining a close-knit supply chain. Hope Macaulay is a brand that not only celebrates wearable pieces of art, but also embodies a heartfelt commitment to community and sustainability.
Dane kontaktowe
233 Loughan Road , BT52 1UD, Coleraine, Zjednoczone Królestwo
- customercare@hopemacaulay.com
- hopemacaulay.com
4,7
Doskonała
339 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od Hope Macaulay
Hi there, thank you so much!
So glad you’re happy with the delivery and your jumper
Hope Macaulay Team 💌
The colours in my cardigan are simply…
The colours in my cardigan are simply exquisite and well worth waiting for
26 lutego 2026
Odpowiedź od Hope Macaulay
Hi there, thank you so much!
So glad you love the colours and that it was worth the wait
Hope Macaulay Team 💌
Odpowiedź od Hope Macaulay
Thank you so much for your lovely review! :)
Superb quality product
Superb quality product
Delivered with care and in exactly the time frame quoted
26 lutego 2026
Odpowiedź od Hope Macaulay
Hi there, thank you so much!
So glad you’re happy with the quality and that everything arrived on time
Hope Macaulay Team 💌
Odpowiedź od Hope Macaulay
Hi there, thank you so much for your review!
This means so much to us. We’re so grateful for your support
Hope Macaulay Team 💌
Odpowiedź od Hope Macaulay
Thank you for your lovely review :)
Amazing quality
Amazing quality - beyond expectations.
Would not hesitate to recommend Hope Macaulay for uniqueness and excellence.
25 lutego 2026
Odpowiedź od Hope Macaulay
Hi there, thank you so much!
We’re so glad you love the quality and uniqueness. It really means a lot!
Hope Macaulay Team 💌
Beautiful cardigan and wonderful service
Beautiful cardigan was very lucky I managed to get mine whilst it was only 6 weeks waiting list!!!
Love the tracker to keep me updated and the timing was perfect and as advised.
The cardigan is beautifully made, gorgeous on and I am now wishing the cold spell would return!!
25 lutego 2026
Odpowiedź od Hope Macaulay
Hi there, thank you so much!
So happy to hear the updates were helpful and that your cardigan arrived right on time. Enjoy every wear (even if you’re waiting on the cold again!)
Hope Macaulay Team 💌
Beautiful chunky knit cardi
Incredible unusual hand knitted gorgeous cardigan, I'm bowled over how lovely it is and the mega chunky knit is just amazing! Worth every penny, practical as well as beautiful!
25 lutego 2026
Odpowiedź od Hope Macaulay
Hi there, thank you so much!
We’re so happy to hear how much you love your cardigan. It means the world to us!
Hope Macaulay Team 💌
Great advice re sizing when placing…
Great advice re sizing when placing order. Arrived beautifully packaged.
It’s very comfortable and looks fabulous. An investment piece !
25 lutego 2026
Odpowiedź od Hope Macaulay
Hi there, thank you so much!
So glad the sizing advice helped and that you love your piece
Hope Macaulay Team 💌
I love the cardigan I purchased from…
I love the cardigan I purchased from Hope Macaulay but there was no "customer service" I placed my order I received a standard email to notify me of my order, and that was it apart from the generic sales advert emails, I was not sent an email (yes I checked spam) to notify me my order had been dispatched......
5 lutego 2026
Odpowiedź od Hope Macaulay
Hi there,
Thank you for your feedback. We’re really glad to hear you love your cardigan. We’re sorry your communication experience wasn’t as smooth as it should have been. Dispatch notifications are sent automatically, but we understand how frustrating it is if one isn’t received.
We’ve recently introduced individual updates for customers when orders are running late to improve communication going forward. Please feel free to contact our team directly if you’d like us to look into your order.
Best,
Hope Macaulay Team 💌
What a beautifully made cardigan
What a beautifully made cardigan. I absolutely love it.
6 lutego 2026
Odpowiedź od Hope Macaulay
Hi there,
Thank you so much - we’re so happy to hear you love your cardigan!
Best,
Hope Macaulay Team
Now I just want more!!
Despite the longer lead time due to their high volume of orders it still arrived in about 4 weeks, which seeing as though they're all made to order I was really pleased with!
The cardigan is absolutely incredible, the colours are stunning, the feel is so soft and I love the weighted nature of it.. it really feels so luxurious!! Thank you so much to all at Hope Macaulay, especially Lucinda who hand knitted my cardigan!
The only problem is I just wanna buy them all now!
5 lutego 2026
Odpowiedź od Hope Macaulay
Hi there,
Thank you so much for such a lovely review! We’re delighted you’re happy with your cardigan and that it felt worth the wait. We’ll be sure to pass your kind words on to Lucinda - it will mean so much to her!
Best,
Hope Macaulay Team 💌
Beautiful cardigan
5 lutego 2026
Odpowiedź od Hope Macaulay
Hi there,
Thank you so much - we’re so happy you love your cardigan 💌
Best,
Hope Macaulay Team
Lovely packaging
Lovely packaging. Really well made product. Looking forward to wearing!
5 lutego 2026
Odpowiedź od Hope Macaulay
Hi there,
Thank you so much for your lovely feedback! We’re so happy you enjoyed the packaging and craftsmanship. We hope you love wearing your piece 🎀
Best,
Hope Macaulay Team
Odpowiedź od Hope Macaulay
Hi there,
Thank you so much! We’re delighted you love your jumper and had a great experience with us
Best,
Hope Macaulay Team
Beautifully Crafted Cardigan
Super fast service, great product, carefully packaged and lovely customer service.
27 listopada 2025
Odpowiedź od Hope Macaulay
Hi there,
Thank you so much for your kind words! We’re so happy you had a great experience and really appreciate your support 💐
Best,
Hope Macaulay Team
No words
No words! My beautiful cardigan was worth the wait. I just wish it would stop raining so I can prance around outside in it!
30 stycznia 2026
Odpowiedź od Hope Macaulay
Hi there,
Thank you so much - we love this!! So happy to hear it was worth the wait. Fingers crossed for some sunshine soon so you can show it off properly! 💐
Best,
Hope Macaulay Team
Beautiful
I am blown away at quality and beauty of my cardigan its well worth waiting for and worth every penny its absolutely beautiful and beautifully made i highly recommend anyone to treat themselves its so worth it.again im blown away how beautiful it is.
28 stycznia 2026
Odpowiedź od Hope Macaulay
Hi there,
Thank you so much for such a lovely review. We’re absolutely delighted to hear how much you love your cardigan! It truly means the world to our knitters and team to know it was worth the wait 🤍
Best,
Hope Macaulay Team
STUNNING CREATION!
The piece was beautifully made a stunning creation! It must be mentioned tho that this a designer piece and is not therefore practical for daily use, due to it not being washable and piling of wool. Its occasional use and maintained with a brush for the piling. (Fluff build up) If you have bought for occasional use you will not be dissaopointed as its stunning! Please also be aware it is very heavy due to its dense wool. Personally I love it!
9 stycznia 2026
Odpowiedź od Hope Macaulay
Hi there, thank you so much for your lovely words! We’re so happy to hear you love your piece! Each garment is handmade using natural wool fibres, which makes them beautifully unique and sculptural. Like many luxury knitwear pieces, they are best cared for gently and worn with a little extra love to keep them looking their best over time.
We really appreciate you sharing your experience 🤍
Best,
Hope Macaulay Team
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