Hope Macaulay Recenzje 

342
Wynik TrustScore: 4.5 na 5

4,7

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Asked for a custom made cardigan due to being 6ft , I was reassured that the style I had chosen would accommodate me. And it certainly did !! Arrived beautifully packaged and it was even more beauti... Zobacz więcej

Oceniono na 5 z 5

The overall process from easily navigating the website The detail on what I was purchasing was readily available, the prices for purchasing and the level of updates from Hopes team was fantastic and... Zobacz więcej

Oceniono na 5 z 5

Arrived alot quicker than expected which was fantastic. Beautiful cardigan I can’t wait to wear in the cooler months

Oceniono na 5 z 5

Worth the wait for. Absolutely gorgeous Bruna colossal knit cardi.It will compliment my entire wardrobe. So thrilled. Hope Macaulay kept me informed throughout the wait via email. The knit was pac... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Projektant mody
  2. Sklep odzieżowy
  3. Producent dzianin

Napisane przez firmę

At Hope Macaulay, we blend innovation with tradition to create feel-good knitwear that is handcrafted and mindfully made. We proudly celebrate local craftsmanship in our home of Northern Ireland. Hope Macaulay is a family-run, woman-owned contemporary luxury fashion brand, founded by textiles designer Hope Macaulay on the beautiful North Coast of Northern Ireland. Just two years after graduating, Hope Macaulay emerged in 2020 as an inspiring, slow fashion, global brand, hailed by the fashion world as dopamine dressing. What began as Hope knitting alone in her bedroom has expanded into a team of 20 skilled knitters working from home across Northern Ireland, helping keep the traditional cottage industry alive. Hope is best known for her creation of the signature statement piece, the Colossal Knit Cardigan. Unable to find pieces to make from other’s knitting patterns, she developed her own method, just by using her hands. By mastering a unique knitting technique that uses no needles, Hope has trained her knitters to create her designs, her favourites made from sustainably sourced materials like luxury merino wool. Hope’s energetic and surreal designs have been featured in major fashion publications, such as Vogue, GQ, Sports Illustrated, Vanity Fair, and the New York Times, and have adorned celebrities including Gigi Hadid, Naomi Osaka, Jennifer Hudson, Black Pink’s Lisa and Rosalía. Her influence and dedication to mindful, local craftsmanship has also earned her a spot on the prestigious Forbes 30 Under 30 list. Despite the rapid growth and international acclaim, Hope remains dedicated to her roots in Northern Ireland. She continues to support local women by providing them with meaningful work and maintaining a close-knit supply chain. Hope Macaulay is a brand that not only celebrates wearable pieces of art, but also embodies a heartfelt commitment to community and sustainability.


Dane kontaktowe

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

342 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Odpowiada na 100% z negatywnych recenzji

Zwykle odpowiada w ciągu 2 tygodni

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,7

Wszystkie recenzje

(342)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 172

Napisz recenzję
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Oceniono na 5 z 5

I love it !

Quick delivery and great quality of product.

9 maja 2025
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Odpowiedź od Hope Macaulay

Hey Elvira, thank you! ❤️ We are so happy you are pleased

Oceniono na 5 z 5

Wow Factor

My beautiful colossal knit arrived very speedily only a few days after ordering. It was packaged exquisitely with a card signed by the lovely lady who knitted it. To say I was extremely pleased is an understatement. Beautiful garment extremely high quality that is a one off. Can't wait to wear it. I highly recommend this company

5 maja 2025
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Odpowiedź od Hope Macaulay

Hi Philippa, wow thank you for this wonderful review ❤️

Oceniono na 5 z 5

Beautiful and colourful cardigan

My Daydream cardigan is beautiful. It was beautifully packed in its box so it arrived safely, I love it!! Size wise, I’m normally a size10/12 and the medium/large size fits me perfectly with enough room to close at the front.

24 kwietnia 2025
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Odpowiedź od Hope Macaulay

Hi Jen, yay we are so happy! Thank you for shopping with us ❤️

Oceniono na 5 z 5

Der pulli ist einfach wunderschön und…

Der pulli ist einfach wunderschön und super verarbeitet

17 kwietnia 2025
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Odpowiedź od Hope Macaulay

Thank you so much for your kind words! We’re thrilled to hear that you love your sweater - it means the world to us to know you appreciate the craftsmanship.

Oceniono na 1 z 5

Returning is very difficult and very…

Returning is very difficult and very expensive it cost more to return an item than it is to buy one

17 kwietnia 2025
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Odpowiedź od Hope Macaulay

Thank you for your feedback. We’re sorry to hear this and completely understand how frustrating it can be. Unfortunately, international shipping costs are often high, and as a small business, we’re not currently able to offer free returns. That said, we’re always working to make things as clear and affordable as possible. We appreciate you sharing your experience.

Oceniono na 5 z 5

Love this sweater

Love this sweater, it is so well made. True to the photos. Fun and unique.

24 kwietnia 2025
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Odpowiedź od Hope Macaulay

Thank you so much for your lovely review! We’re so glad you love your sweater - it means the world to hear that you appreciate the craftsmanship and uniqueness. Enjoy wearing it! - Hope Macaulay Customer Care Team

Oceniono na 1 z 5

Beautiful product, appalling customer care.

The product when it arrived was fab. I had to pick it up 13 days after you shipped it to Ireland. Your team said the delivery was 'out of your control'... this cardigan cost a lot of money( to me at any rate), and the customer care element of your operation needs a lot of work. For future customers please be aware Fedex customer service will only speak to account holders so maybe your team could help out in that regard. For a premium priced item, your customer care is appalling. So sorry to have to write this.

17 kwietnia 2025
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Odpowiedź od Hope Macaulay

Thank you for your feedback. I’m so sorry to hear about the delivery frustration. While we’re thrilled you love the cardigan, I completely understand your concerns. There was an unusual delay with your delivery and our team was in contact with FedEx multiple times to help resolve the issue. We rely on trusted couriers like FedEx, but we’re actively reviewing how we can better support customers when issues arise. Your experience has been noted and we appreciate you bringing it to our attention.
Warm wishes,
Hope Macaulay Customer Care Team

Oceniono na 5 z 5

#LoveItLoveItLoveIt<3

Love it so so much! Thank you! You can see that was made with a great deal of care and love!

17 kwietnia 2025
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Odpowiedź od Hope Macaulay

Thank you so much for your lovely words! We’re thrilled you love it - it truly means the world to us. Every piece is made with care and love and it’s so special to hear that it shines through.
Warmest wishes,
Hope Macaulay Team

Oceniono na 5 z 5

Lovely products and fantastic customer service

Lovely products, fantastic customer service - what more can you ask for??? I keep coming back for more!

25 marca 2025
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Odpowiedź od Hope Macaulay

Hi Anna, thank you so much for this positive review! Thank you for your repeated custom ❤️

Oceniono na 5 z 5

They helped me very good and friendly

They helped me very good and friendly . The order i got it very quickly , very good service , thank you .

20 marca 2025
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Odpowiedź od Hope Macaulay

Hi Verboven, thank you so much for this lovely review! We are so pleased you were happy with the service ❤️

Oceniono na 5 z 5

Amazing Quality…

I have bought quite a few items from Hope Macaulay and every time I get compliments whenever I wear these...Exceptional quality... Highly recommended *****

14 marca 2025
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Odpowiedź od Hope Macaulay

Hi, thank you for this amazing feedback, we are so pleased! Love that you get compliments everywhere you go ❤️

Oceniono na 5 z 5

Beautiful piece

Beautiful piece! My partner loved her big knit wool jumper for Valentines day, thank you! Keep up the good work

6 lutego 2025
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Odpowiedź od Hope Macaulay

Hi Lionel, we are so pleased your partner loved her new Valentine's gift, how thoughtful of you ❤️

Oceniono na 5 z 5

Beautiful as always- the pieces and the…

Beautiful as always- the pieces and the packaging! Wonderful designs and comfortable feel- buy a piece whenever you can!

6 lutego 2025
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Odpowiedź od Hope Macaulay

Hi Marah, thank you for leaving this wonderful review, it has made our day ❤️

Oceniono na 5 z 5

Just magnifique

This sweater is just beautiful and incredibly soft... Hope Macaulay's creations are all pretty... I recommend it 1000%

6 lutego 2025
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Odpowiedź od Hope Macaulay

Hi there - thank you so much for leaving this wonderful review! ❤️

Oceniono na 4 z 5

First-time purchase

It's always difficult for me to pick a size from any online merchant the first time.

I chose the black wool cardigan in M/L even though I'm 5'4" 110 pounds because I wanted to be able to close it like a jacket with some large vintage brass laundry tags and I like an over-size look. And I asked for and was given the height of the model and the size she was wearing.

The wool was the softest I've ever felt in my life! The over-size look was perfect. But the cardigan had unexpected heft and weight, which detracted from the overall experience. The heft was mainly under the arms and made me wonder how a lighter-weight wool underneath or somehow foreshortening the stitching around the armpits might look. (I do not know the first thing about stitchery.)

Don't get me wrong. The crafts(wo)manship by Lucinda was stellar; customer service was terrific (received it much faster than I had expected); and I'll definitely return.

But indicating the height of the model, a full-body shot and the size she's wearing should be a mandatory part of every description for comparison. And the finished weight of the garment should also be disclosed.

I found you on Instagram and am glad that I did.

Thanx much! Glenn

6 lutego 2025
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Odpowiedź od Hope Macaulay

Hi Glenn - Thank you so much for your thoughtful review! We're thrilled that you loved the softness of the wool and that the oversized fit worked perfectly for your vision. We truly appreciate your feedback on the weight and structure of the cardigan, it is due to the colossal wool and will work on making our descriptions even more informative ❤️

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