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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I have purchased several dresses through Hope & Ivy and have been so pleased with each one! The quality of the dresses are really exceptional and I love the prints! I get lots of compliments wheneve... Zobacz więcej

Oceniono na 1 z 5

Husband bought me a dress from this company as I'd seen it on social media. It came fit like a glove around my bottom half but baggy on the bust. I asked him to start a returns request the response... Zobacz więcej

Oceniono na 5 z 5

I love this brand the quality is excellent, the designs are fresh and very flattering. It was reassuring to receive such great customer service from Bettina who helped resolve a with a refund query q... Zobacz więcej

Oceniono na 5 z 5

I’m a new customer to Hope and Ivy and WOW!!!! I bought two dresses both are so slimming I feel amazing in them! They skim over your lumps and bumps and don’t cling to them which makes all th... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sprzedaż odzieży

Napisane przez firmę

Hope and Ivy is a British fashion brand epitomised by beautiful embroidery and hand-drawn prints.


Dane kontaktowe

4,1

Dobra

Wynik TrustScore: 4 na 5

309 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 12% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

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Oceniono na 5 z 5

I have purchased several dresses…

I have purchased several dresses through Hope & Ivy and have been so pleased with each one! The quality of the dresses are really exceptional and I love the prints! I get lots of compliments whenever I wear them :)

I recently had a question for customer support regarding an order and they responded really quickly. I was so grateful for the kind response and willingness to help. Another reason why I really appreciate the brand. I can't wait for my latest order to arrive!

11 kwietnia 2026
Opinia niezależna
Oceniono na 5 z 5

Absolutely gorgeous dresses

Absolutely gorgeous dresses, I bought two for a wedding in italy and the fabrics and the fit are beautiful will definitely purchase again!

3 kwietnia 2026
Opinia niezależna
Oceniono na 5 z 5

I love this brand the quality is…

I love this brand the quality is excellent, the designs are fresh and very flattering. It was reassuring to receive such great customer service from Bettina who helped resolve a with a refund query quickly and efficiently. I would definitely highly recommend Hope and Ivy.

30 marca 2026
Opinia niezależna
Oceniono na 1 z 5

No returns

Husband bought me a dress from this company as I'd seen it on social media. It came fit like a glove around my bottom half but baggy on the bust. I asked him to start a returns request the response was sales items under £38 cannot be sent back and apparently that was made clear on all social media???
The finish of the dress wasn't anything to write home about the stitches for the bows showed.
Wouldn't recommend

23 marca 2026
Opinia niezależna
Oceniono na 5 z 5

Stunning dresses and amazing customer service

I’m a new customer to Hope and Ivy and WOW!!!!

I bought two dresses both are so slimming I feel amazing in them! They skim over your lumps and bumps and don’t cling to them which makes all the difference.

The materials feel great and high quality and the prints are absolutely stunning!!

I needed the delivery quickly because I had a family event and the customer service was amazing, emailing me back really quickly and sending it out the same day so it arrived on time for me. Thank you Bettina.

I will definitely be buying more from this brand.

5 marca 2026
Opinia niezależna
Logo Hope & Ivy

Odpowiedź od Hope & Ivy

So lovely to hear, we love put alot of love and time into our designs and its wonderful to know you felt amazing in Hope & Ivy!

Bettina our customer services women is excellent, always feel free to reach out to our customer services if you need anything

Have a lovely day x

Oceniono na 1 z 5

I bought a dress which stated petite

I bought a dress which stated petite. It trailed across the floor - I am 5'1" I returned it and they received it back on 18 Feb. They said there would be a 7-10 day wait to refund. This week on 4 March I emailed to ask where this is, they say it will be a couple of days. Today on the 5 March they email to say it will be a further 5-10 days for money to be returned. Do not buy from this company!

18 lutego 2026
Opinia niezależna
Logo Hope & Ivy

Odpowiedź od Hope & Ivy

Hi Sharon, thanks for your feedback. We have just checked our system and it appears you ordered the core version of this dress and NOT the petite version, this is why you were probably facing the issues that you had.

We ask all customers to wait up to 10 days for a refund, with the majority of times this happening faster. Though sadly the 5-10 days will depending on your bank, though on average it takes two workings days. This is sadly out of our control, those banks decided how long to keep the money before returning something out of our control

If you did wish to try the Petite please email our customer services teams and we'd be happy to offer you a discount and free shipping on this to try on

Have a lovely day x

Oceniono na 2 z 5

13 days since they received my return and still no sign of a refund.

Lovely dresses but due to inconsistent sizing I ordered a few to try on and now waiting a long time for £350 to be refunded which is unacceptable. I know they received my return on 29th January, it should not take this long to process a return they say to allow up to 10 working days but it appears they wait until the 10th day to do anything about it. I won’t be purchasing from them again due to this as it’s a lot of money to have outstanding.

10 lutego 2026
Opinia niezależna
Oceniono na 5 z 5

Customer service 10/10

Customer service 10/10. Ordered a dress which was sent to the wrong address by the courier. The Hope and Ivy customer service team was amazing. They sent me out a replacement dress without any hesitation and were so helpful.
The Helena dress was beautiful and fit perfect. I was delighted with it.

12 grudnia 2025
Opinia niezależna
Oceniono na 5 z 5

What stunning clothing

What stunning clothing! I ordered 2 dresses in different colours and a jumpsuit for a really special day out and the only problem is I love all of them and don’t know what to return!
I emailed a request for when a larger size I. The jumpsuit would be in as it’s currently out of stock and I received a prompt reply with a link to order it! Amazing customer service to boot

24 listopada 2025
Opinia niezależna
Oceniono na 5 z 5

I purchased 3 dressed from Hope & Ivy

I purchased 3 dressed from Hope & Ivy - first time purchaese. I must say the quality was exceptional, lots of material in each dress. I ordered more for choice and wanted to keep them all. I also had a problem with a return and Bettinna in customer was exceptional. She went over and above to help me, and all is sorted now. Thank you Hop & Ivy, i will definately be returning, Regards, Sarah Corcoran

3 października 2025
Opinia niezależna
Oceniono na 5 z 5

The dresses are gorgeous

The dresses are gorgeous! I felt so glamorous and comfortable in the Julia dress when I wore it for a wedding. I had so many compliments on the dress and I felt incredible. Thank you so much!

9 sierpnia 2025
Opinia niezależna
Oceniono na 5 z 5

Ordene el vestido crisantema

Ordene el vestido crisantema , soy talla 8 y pequeña, tenía dudas con el largo del vestido, pero felizmente me quedo perfecto, el patrón hermoso , un rapido servicio de entrega y solo puedo decir que todo me encantó, volvería a pedir de nuevo con esta firma que para mí era totalmente desconocida. Muy, muy contenta.

23 października 2025
Opinia niezależna
Oceniono na 5 z 5

This is my go to brand for beautiful…

This is my go to brand for beautiful dresses and the Rebecca dress doesn't disappoint. It's a gorgeous colour and the fabric is really good quality. I'm somewhere between a 12 and 14 and the 12 is a great fit. And the sale price is fantastic. Thank you H&I.

13 października 2025
Opinia niezależna
Oceniono na 5 z 5

Absolutely love Hope & Ivy!

Absolutely love Hope & Ivy!
The dress is absolutely fantastic. I love the cut, the print, and how beautifully it fits. It feels so comfortable and elegant at the same time, making it perfect as a wedding guest outfit but also versatile enough to wear for any other occasion.
I ended up ordering two sizes to find my perfect fit and had to return one. The customer service team was exceptional. They responded to my query almost immediately, helped me through the return process with genuine care, and processed my refund so quickly. It’s rare these days to experience such friendly, efficient, and thoughtful service. Truly one of the best customer service experiences I’ve ever had.
I highly recommend Hope & Ivy for their beautiful designs and for the people behind them who made my shopping experience so seamless and enjoyable. I already got my eye on yet another dress :)

3 września 2025
Opinia niezależna
Oceniono na 5 z 5

Wonderful fit

Ordered four dresses loved them all, beautiful fits but one arrived with a broken zip, customer service from Bettina fantastic, swift and personable. Did I need 3 dresses nope, did I keep them all and order another via asos yes! Very rare to find such perfect fits for my figure (postpartum tummy, size 14, 34HH chest, 5’2” height) the size 16 fit perfectly, the 18 perfect for my chest and roomy elsewhere and a size 20 because that was the only remaining stock and I can wear very loose, loved them all!

25 września 2025
Opinia niezależna
Oceniono na 5 z 5

A very happy customer

I found ordering very easy and my Nesta dress arrived today. It’s absolutely beautiful, fits perfectly and I can’t wait to wear it! Hope & Ivy replied to my emails promptly and their customer support team was very supportive.

9 września 2025
Opinia niezależna
Oceniono na 5 z 5

I BOUGHT NATALIE TO WEAR FOR MY…

I BOUGHT NATALIE TO WEAR FOR MY GRANDSON'S NIKKAH(MUSLIM ) IT IS QUITE THE LOVELIEST DRESS I HAVE EVER OWNED.I AM 80 AND HAD MANY COMPLIMENTS AND HAVE RECOMMENDED YOUR FIRM TO LOTS OF LADIES! mANY THANKS ANNA GOODGE

23 sierpnia 2025
Opinia niezależna

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