The shoe is beautiful and the customer support was helpful! Shipping to the U.S. got complicated, and made the exchange process longer, but that’s a bigger issue (not their fault). They even sent a ne... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Honestly, Homies is flawless from start to finish. The customer service is so kind and responsive — they really make you feel taken care of. Shipping is lightning-fast, and the shoes… wowowow 🤯 The q... Zobacz więcej
Reakcja na opinię
These shoes popped up in my IG algorithm. They look comfortable and stylish so I decided to order a pair. After ordering, I received an email regarding the size I chose. Initially, I was a little put... Zobacz więcej
Absolutely terrible experience. The exchange process is painfully slow, and I’ve received zero communication or updates. I trusted this store, but now I completely regret my purchase. This is by far t... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
AT HOMIES, WE BELIEVE IN THE POWER OF SIMPLICITY AND INDIVIDUALITY. OUR MISSION IS TO EMPOWER INDIVIDUALS TO FOCUS ON WHAT TRULY MATTERS WHILE HIGHLIGHTING THEIR UNIQUE MINDSET AND PERSONALITY. EVERY PAIR OF HOMIES SHOES IS MADE BY HAND WITH EXCEPTIONAL QUALITY AND ATTENTION TO DETAIL, USING THE FINEST ITALIAN LEATHER.
Dane kontaktowe
Odpowiada na 50% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
I still did not receive my order
I still did not receive my order . It has been almost 3 weeks
Thanks for the support
Thanks for the support, in love with my homies
Ann
Excellent quality product and great…
Excellent quality product and great customer service. Was really impressed with my Homies experience.
These shoes are like wearing socks
These shoes are like wearing socks. They are so comfortable and soft. I have them in all three colors.
They are my new favorite shoe. I travel a lot and they are so comfortable I can walk for days in them.
Chic
Chic! Simple and very well crafted, I love shoes but try to keep my closet minimal but elegant and chic so I ordered from HOMIES and the moment I recieved it I send an email to them to just say WOW bravo! Even the smell of the leather 👌🏻
Great Shoes!
These shoes popped up in my IG algorithm. They look comfortable and stylish so I decided to order a pair. After ordering, I received an email regarding the size I chose. Initially, I was a little put off. At my age (57), I've bought shoes all over the world and I know (I think) my shoe size. I responded as such including pics of examples that correlated to the size I chose. The representative responded explaining that their shoes are designed to fit snuggly to the foot and included instructions to measure my foot. I followed these instructions. I received my shoes and they are a perfect fit. Lesson- I don't know everything even about myself. The leather is so supple and soft that I suspect there will be some give over time to account for the snug fit. Thank you for your patience and a great pair of shoes!
what i felt very surprising was the…
what i felt very surprising was the interaction about my shoe size .
you guys really want to make sure that we have a 100% homies experience. thank you
Excellent service
Excellent service
I ordered my regular size, but they emailed me right after to ask my feet length in mm. As a result I needed a size smaller. The communication was very nice.
The quality is very good, I am very happy with my purchase.
Shoe is really beautiful great leather…
Shoe is really beautiful great leather great quality! Customer Service was on point always very responsive and helping me through the whole process! They are very on top of their emails. What makes it really really easy! My exchange was great. They really helped me out! I’m very very happy with the Shoe! If I could help you guys out with your order, it just runs a little small so I would just order one size down… Again beautiful Shoe I love it so much. I’m gonna go get the other colors and thank you so much for the Customer Service team. You guys were incredible.
Great shoes, and great team !
Despite a shipment problem with DHL,
The team Made a Great effort to solve the problem and send me another pair with FedEx.
Great work, and Great shoes!
Thank you!
Traumhaft
Möchte diese Schuhe nicht mehr ausziehen. Top in allen Belangen. Größe wie angegeben. Habe keinen hohen Rist und sie liegen perfekt am Fuß an.
Such a lovely and good brand
Such a lovely and good brand !
Shoes are made with a sensitive quality, and perfect test, and the team is always responding by email, here to help you to find the right piece you need.
I ordered the 36 but it was a bit too big for me so I ask them to change it and they were so so kind with me, and send me the 35 which I LOVE.
It's a pleasure for me to support this new little and made in EUROPE brand !!
:)
Helpful service, beautiful shoe!! Check msmts.
The shoe is beautiful and the customer support was helpful! Shipping to the U.S. got complicated, and made the exchange process longer, but that’s a bigger issue (not their fault). They even sent a new package via a different carrier when my other one was held up in customs for weeks with no sign of being released. They seem like a smaller company so I appreciated their efforts to find a solution despite the shipping issues being out of their control. I’m usually a US 8.5, but size 38 fit perfectly! (I tried a 40 at first thinking they might be narrow, but that size was too large so I exchanged them for the 38).
Extremely comfortable and extremely…
Extremely comfortable and extremely stylish. Great service, too.
Absolutely terrible experience
Absolutely terrible experience. The exchange process is painfully slow, and I’ve received zero communication or updates. I trusted this store, but now I completely regret my purchase. This is by far the worst customer service I’ve ever dealt with.

Odpowiedź od HOMIES
Homies is flawless from start to finish.
Honestly, Homies is flawless from start to finish. The customer service is so kind and responsive — they really make you feel taken care of. Shipping is lightning-fast, and the shoes… wowowow 🤯 The quality, the craftsmanship, the comfort, the beauty — everything is just perfect. Homies, you truly nailed it ❤️

Odpowiedź od HOMIES
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